Why Being a gardener is a Great Job

Published on April 24, 2024

In a world where the hustle and bustle of modern life often overshadows the simple joys of nature, being a gardener offers a unique blend of fulfilment, connection, and creativity. Why might this profession be more than just a job but a deeply rewarding vocation worth celebrating that could be the career for you?

Cultivating Connections with Nature

As a gardener, you’re immersed in the rhythms of the natural world, fostering life from seed to bloom. Much like the butler’s role in maintaining the grace and elegance of households, gardeners steward outdoor spaces with care and dedication. This intimate connection to nature fosters a sense of tranquility and harmony, offering a welcome respite from the stresses of daily life. It’s a reminder that amidst the chaos, there’s beauty to be found in the simplest of things.

Blending Tradition with Innovation

Gardening is a timeless art that combines age-old techniques with modern innovations. From heirloom varieties to cutting-edge gardening tools, gardeners seamlessly blend tradition with innovation to create thriving landscapes. As a result, the balance between the old and the new allows for continuous learning and adaptation, ensuring that the beauty of gardening remains evergreen. It’s a testament to the resilience of nature and the ingenuity of human creativity.

Creating Sustainable Sanctuaries

In a world increasingly focused on sustainability, gardeners play a vital role in creating and maintaining eco-friendly landscapes. As such, gardeners practice sustainable gardening techniques, composting, water conservation, and organic gardening, to name a few. By nurturing biodiverse ecosystems, gardeners contribute to the health of the planet and promote environmental stewardship. It’s a tangible way to make a positive impact on the world around us with the by product adding beauty to the lives of all those around it.

Nurturing Growth and Transformation

Gardening is a labor of love that involves nurturing the growth and transformation of plants. From the first tender sprout to the bountiful harvest, gardeners witness the miraculous cycle of life firsthand. This culminates in a process of growth and renewal, which fosters a deep sense of fulfilment and purpose. Which in turn reminds us of the inherent beauty and resilience of nature. It is a humbling experience that teaches patience, perseverance, and appreciation for the wonders of the natural world.

Enriching Communities Through Beauty

Beyond the boundaries of individual gardens, gardeners enrich communities by creating spaces of beauty and inspiration. The rise of community gardens and other such outdoor spaces that serve as havens for relaxation and reflection. Hence, these green sanctuaries bring people together and uplift spirits. It’s a gift to the community, providing a wealth of biodiversity and natural prosperity.

A Viable Career Path

Additionally, being a gardener can be financially rewarding, with salaries ranging from £35,000 to £55,000 and above. This makes it a viable career path for those passionate about nature and landscaping. With opportunities for growth and advancement, gardening offers a fulfilling profession that combines passion with practicality. It’s a chance to turn a love for plants and gardening into a successful and meaningful career.

Conclusion

Being a gardener is not just about planting flowers or trimming hedges—it’s about nurturing life, fostering connections, and creating beauty in the world. In a society driven by technology and convenience, the simple act of gardening reminds us of our deep-rooted connection to the earth and the importance of stewardship. So whether you’re tending to a small backyard plot or caring for acres of land, embrace the joys of being a gardener and celebrate the wonder of nature’s bounty.

How can Polo & Tweed help?

Polo & Tweed can help you find the role you’ve been looking for or the gardener you need to elevate your home. Get in touch today and one of our excellent consultants will love to help find what you’re looking for.

Where Does The Butler Originate From?

Published on March 12, 2024

Through the ages, certain roles stand out as emblematic of an era’s opulence and sophistication. Among these, the figure of the butler holds a place of particular intrigue. Long capturing the imagination of writers, filmmakers, and enthusiasts of history alike; from serving as the epitome of household management to embodying a symbol of social status. The origins of the butler delve deep into the annals of time and in exploring the position’s genesis, one is offered a fascinating glimpse into the evolution of domestic service and the enduring legacy of this iconic profession.

Origins

The lineage of the butler can be traced back to the ancient civilisations of Egypt, Mesopotamia, and Rome, where the steward held sway over the affairs of noble households. However, the modern concept of the butler took shape during the Middle Ages in feudal Europe, where the burgeoning aristocracy sought to emulate the grandeur and sophistication of their Roman forebears. Derived from the Old French word “bouteillier,” meaning “cupbearer,” the butler initially served as the guardian of the lord’s wine cellar, overseeing the procurement, storage, and serving of wine at the lord’s table.

This pivotal role extended beyond mere hospitality, as wine was regarded as a symbol of wealth and status, requiring meticulous care and attention. The humble butler stood at the heart of the domestic hierarchy in medieval Europe, with a keen eye for organisation, the butler ensured that the lord and his guests were provided with the finest provisions and deference.

Evolution into a Prestigious Role

As Europe transitioned from the feudal system to a more modern era, the role of the butler evolved alongside it. No longer confined to the confines of the manor, butlers found themselves in the employ of wealthy merchants, aristocrats, and eventually, the burgeoning middle class. With the rise of formal dining and elaborate social gatherings, the butler’s duties expanded to include overseeing the entire household staff, managing household finances, and even acting as a personal valet to their employer. Furthermore, the Victorian era witnessed the zenith of domestic service in Britain, with the butler occupying a central role in the grand households of the aristocracy. Renowned for their discretion, professionalism, and unwavering loyalty, butlers embody the ideals of servitude and deference to their employers.

Influence of British Aristocracy and Media

Perhaps nowhere is the butler more ingrained in popular culture than in the grand estates of British aristocracy. Immortalised in literature, film, and television, the quintessential English butler epitomises an ideal of stoic professionalism and unyielding loyalty. From the pages of P.G. Wodehouse’s comedic novels to the silver screen portrayals of Downton Abbey, the British butler has become synonymous with a bygone era of grace and refinement.

Global Spread and Contemporary Role

While the image of the butler may be firmly rooted in European history, with the decline of the grand country estates and the rise of modern conveniences; the role of a butler endures and its influence has spread far beyond the continent’s borders. From the mansions of Newport to the penthouses of Manhattan, butlers have found themselves in demand among the world’s elite. Yet, in an age of automation and changing social mores, the role of the butler has adapted to meet the demands of modern society. Today’s butlers are not merely servants but skilled professionals trained in the art of hospitality management, capable of navigating the complexities of a globalised world with grace and aplomb.

Conclusion: A Legacy of Service and Tradition

In tracing the origins of the butler, we uncover a story rich in tradition and steeped in service. From the humble stewards of ancient civilisations to the refined butlers of Victorian England, the evolution of this venerable profession reflects the changing dynamics of society and the enduring human desire for refinement and hospitality. As we raise a toast to the butler’s legacy, we celebrate not only a tradition of service but also a symbol of grace, dignity, and timeless elegance that transcends the boundaries of time and place.

If you have been intrigued by the origins and duties of the butler and would like to find out about becoming a butler yourself or bringing one into your employ? Then please do contact us here for information.

Lucy Challenger Awarded Top 10 Empowering Women Leaders of 2023

Published on October 11, 2023

Lucy Challenger, CEO & Founder of Polo & Tweed, has just been awarded the Top 10 Empowering Women Leaders of 2023 by IndustryEra WomenLeaders.

It is an honour that we were very happy to read and share!

Why Should you Hire a Chauffeur?

Published on September 20, 2023

A chauffeur’s role is to drive and maintain a private or hired car. Have you considered hiring a chauffeur? Chauffeurs are in increasing demand across the United Kingdom. Hiring a chauffeur offers numerous benefits and is very popular amongst high-net-worth clients and families. Let’s explore all the advantages of hiring a chauffeur and how it can enhance your daily routine.

Time and Convenience

One of the foremost reasons people hire chauffeurs is to save time and for convenience. With a chauffeur at your service, you can make the most out of your commute time. There is no need to plan the logistics of your travel or stress over parking spaces. Equally, if you are used to taking public transport you can relax knowing delays and strikes will not impact your commute. Travel time can be used to focus on important tasks such as catching up on emails/phone calls to discuss business matters or prepare for important meetings.

Chauffeurs are known for their professionalism, discretion and confidentiality, so you will not need to worry when discussing private matters in the car. Commute time can also be used to relax and prepare yourself for the day ahead. When having a busy schedule Chauffeurs can ease the pressure. For example, a late-night journey back from the airport after a long flight!

Safety

Chauffeurs are professionally trained and they will prioritise your safety. Chauffeurs have extensive knowledge of the roads, local areas and traffic patterns so you can relax knowing you will arrive at the correct time safely. Additionally, if you are using a chauffeur to transport your children back and forth, you can have confidence that they are in safe hands! Chauffeurs are often more than happy to help with child duties including the school run and driving the children to and from extracurricular activities!

Luxury

Hiring a chauffeur adds a touch of elegance and luxury to your overall travel experience. Arriving in style whether it is attending a special event, a business meeting or running daily errands, your arrival will certainly make a statement! You are able to make a lasting impression on others whilst adding a touch of sophistication to any occasion. Chauffeurs also look after the maintenance of the vehicle, this includes organising MOT’s, valeting and services. You can own a luxury car without any of the maintenance stresses.

Personalised service

Chauffeurs are able to offer personalised experiences that are tailored to your preferences. They can accommodate specific requests such as temperature settings, preferred routes and making stops along the way. This level of customisation makes sure that your experience is comfortable and convenient.

Are you looking to hire a chauffeur or know someone who might be interested? Polo & Tweed can help! Polo & Tweed are experts that specialise in the recruitment of domestic staff for clients worldwide! Searching for the right candidate can be tedious and extremely time-consuming. We can assist in making the process as smooth as possible. Our exceptionally experienced team can find you the right person effectively. You can get in contact with us here or call us on 0203 858 0233.

Lucy Challenge, CEO speaks exclusively to Newsweek

Published on June 2, 2023

Internet is horrified by co-worker’s unusual lunch: Lucy Challenger, CEO & Founder of Polo & Tweed shares her insight into what NOT to eat in an office environment.

Read the full article here.

Candidate of the Month: Rob

Published on April 27, 2023

We understand that our exceptional candidates are the heart and soul of our business as a recruiting and training firm. Every one of our applicants contributes something distinctive and exceptional to the domestic help profession. And they continually inspire us. We want to present you with some of our truly great applicants each month because of this. Considering that they merit that time in the spotlight. Additionally, we are confident that they will inspire you in the same way that they inspire us.

Candidate of the Month April: Rob

Why Take Housekeeping Training?

Published on February 13, 2023

Doing a training course is always a very wise and valuable investment for your CV and your career. Whether you are already in a job that you love, you want to get that little bit higher up form the position you have now, or if you are looking for a complete change of career, Housekeeping training will be worth the money.

And don’t be put off by the idea that Housekeeping training would take months, or will be completely unaffordable. There are training courses that will only last a weekend or a couple of days, so you could plan them over your days off so you would miss any time off work!

Good housekeeping training will be suitable for you to go work in all types of private households, from family homes to large estates and palaces. It will also give you excellent knowledge if you want to work in the hotel industry.

So what should you look for in housekeeping training?

Do you really need to replace your Housekeeper?

Published on February 1, 2023

Do you really need to replace your Housekeeper? In short, a housekeeper should be more than a cleaner. They offer more services than just sweeping, dusting and vacuuming. They are responsible for making your home more welcoming and inviting by tidying up and cleaning.

Lucy Challenger featured in The Mirror

Published on January 27, 2023

An etiquette expert has revealed the table manners and dining rules we should all be following whenever we attend a formal dinner – and having good posture is key.

You can read the full article here.

Lucy Challenger CEO & founder of Polo & Tweed featured in the Daily Mail.

Published on January 26, 2023

Lucy reveals ‘how one should behave when at the formal dining setting, particularly in British or Western settings’.

You can read the full article here.

Top Tips for Securing A Job Interview

Published on January 25, 2023

When you apply for a position, there are usually many qualified candidates. There will be even more competition if the job being advertised is particularly appealing. During the hiring process, it is critical that you establish yourself as a strong candidate. Here are a few top tips for securing a job interview!

Lucy Challenger explains why you shouldn’t ‘double dip’ – and the correct way to eat nacho chips and dip

Published on January 11, 2023

In a recent clip, she tackled foods you eat with dips, for example, nachos or crisps, and explained why it is poor form to ‘double dip’ – in other words, dipping food into a sauce before biting it, then re-dipping the same piece.

Read the full article here.

Online Etiquette Training Will Benefit Everyone!

Published on January 8, 2023

Etiquette training isn’t just some foggy old thing that has somehow slipped its way out of the last century. Nor is it a custom reserved only for the upper echelons of society. Etiquette training is a very personal undertaking, a practice that can be tailored to suit your needs and desires. Knowing the right etiquette is important in all different types of situations. This is why online etiquette training will benefit everyone!

What does a part-time Housekeeper Do?

Published on January 5, 2023

Do you know all the tasks of a part-time housekeeper? A part-time housekeeper operates as an integral part of the household and family machine. Often more than just a helping hand, they are someone you can rely upon to care and clean for your family and household. Housekeeper’s generally provide an excellent level of service to your required needs. Find out everything about what a part-time housekeeper does do, here.

Get Your Garden Winter Ready

Published on January 2, 2023

Winter is undoubtedly the least enjoyable season to work in your garden. If you’re not willing to step outside during the cold winter, even a temporary gardener can help. Though, it would be an even better idea to have a gardener who is available year-round! During those harsh winter months, it is crucial to have knowledge and understanding of how to prevent your garden from diminishing during the colder season. This is how you can get your garden winter ready.

Dining Etiquette for a traditional British Christmas Dinner

Published on December 30, 2022

Traditionally, Christmas is a special day for celebrating with our close family/friends. Additionally, a rare chance to see distant relatives who we don’t get to see so often! During Christmas dinner, it is important to be respectful of your guests if you are hosting, and vice versa if you are a guest. So knowing the right dining etiquette for a traditional British Christmas dinner can be really helpful. But don’t worry, Here are some dining etiquette tips for the big day!

How To Stand Out In A Crowded Job Market

Published on December 26, 2022

The job market is a dynamic and ruthless place. Fast-paced and moving with the times, standing out from the crowd and setting yourself apart is becoming ever more crucial. The current climate requires not only patience and persistence but an overarching change to approach how one presents themselves. Focus on not only providing a good first impression but ensuring that you leave a positive, long-lasting one.

Candidate of the Month: William

Published on December 22, 2022

As a recruitment and training agency, we know the core and key to our business is our outstanding candidates. Each of our candidates brings something special and unique to the domestic staff industry. And we get inspired by them every day. That’s why we want to showcase some of our really amazing candidates to you each month. Because they deserve that space in the spotlight. But also because we are sure they will inspire you as much as they inspire us.

10 Things For Kids to do during the Winter Break

Published on December 21, 2022

Keeping kids entertained during the winter break is always a challenge. Are you a nanny looking for fun and engaging activities to do with the kids this winter break? Look no further. Here is a list of 10 things for kids to do during the winter break.

Should You Become a Part-Time Housekeeper?

Published on December 18, 2022

The a-typical 9-5 life isn’t for everybody. For those seeking more flexibility to accommodate life’s busy schedule, part-time work can be a godsend. The ability to fit a work-life around children, commitments or passion projects whilst working within a positive environment is what, for many, makes part-time Housekeeping such a boon.

Housekeeping skills are something that many of us have developed over time. Managing one’s own household and raising a family, imparts the basic skills of housekeeping. This, in turn, makes housekeeping, for many seeking part-time employment, a natural option.

Lucy Challenger reveals the correct way to eat a mince pie this Christmas

Published on December 16, 2022

“Pick up with a thumb and first finger”

Read the full article here.

Lucy Challenger featured in The US Sun

Published on December 16, 2022

Lucy Challenger CEO of Polo & Tweed shares the art of re-gifting and how to avoid an etiquette faux pas.

You read the full article here.

Hire a Housekeeper for the Festive Period

Published on December 15, 2022

Do you feel like you are endlessly adding things to your to-do list during the festive period? A good way to lighten the load is to hire an extra pair of hands – a housekeeper! If you feel like you have been neglecting your home and not showing it enough love, a housekeeper can assist you in holiday preparations. A housekeeper can help deep clean your home ready to put up your Christmas decorations. You should really consider hiring a housekeeper for the festive period. It will make all the difference!

A day in the life of a Chef

Published on December 15, 2022

Have you ever wondered what a typical life as a private Chef includes? Read on to learn about what Jordan’s typical day is like, working in for a busy family of five in Kensington, London.

Etiquette coach says we’ve been eating mince pies all wrong

Published on December 8, 2022

How do you eat a mince pie? Take satisfying big bites, pick up the crumbs and lick your lips of the sugar dusting, right? Well, apparently not. Read the full article here.

Hire a Chef for a Stress Free Christmas Day

Published on December 7, 2022

Christmas Day, what a wonderful day. Leading up to Christmas Day you have to juggle decorating your home, getting all the presents, shopping for groceries, cooking food, and getting ready yourself. All the extra tasks are a lot to handle for the host and soon tiredness will take its toll.

We suggest you should hire a private chef for Christmas Day and having a stress-free dinner.

Lucy Challenger featured in The Sun!

Published on December 7, 2022

AN etiquette guru has revealed how to indulge in a crumbly mince pie while still appearing elegant and sophisticated.

You can read the full article here.

Lucy Challenger featured in the Daily Mail.

Published on December 6, 2022

Lucy Challenger has revealed how you can elegantly consume a mince pie in the formal British style, you can read the full article here.

Lucy Challenger & Flora Present “How to prepare for Christmas Dinner”

Published on December 5, 2022

To help families with Christmas dinner preparations this year in the midst of a cost-of-living crisis, FLORA has partnered with etiquette expert Lucy Challenger, for her advice on how families can adapt to a potentially more challenging festive period.

Read the full article here.

Hire a Butler for an Unforgettable New Year’s Eve!

Published on November 30, 2022

Did you know you can hire a butler for a day or a specific event? You should really consider hiring a butler for the day and night. Whether you are hosting a large event or a small private party – the butler will really make it an unforgettable New Year’s Eve for you and your guests.

Candidate of the Month: Avril

Published on November 29, 2022

At Polo & Tweed, we are nothing without our amazing candidates. That’s why we thought it was high time to shine a much-deserved spotlight on some of our amazing candidates each month. We hope it gives you some insight into the domestic industry, and it might inspire you as much as our candidates inspire us, every day.

The Role of a Butler on Christmas Day!

Published on November 28, 2022

As the roaring fire dies down, and the household becomes quiet, the only sound is the dogs softly snoring in the lounge and the Christmas tree lights sparkling in the darkness. The children have left out the carrots, mince pie and cherry for Santa, and the household is asleep. You have been asked to work this year, to help make the family’s Christmas a truly magical one – but what is the role of a Butler on Christmas Day?

All You Should Know About Job Interview Etiquette

Published on November 25, 2022

Do you know how to carry yourself in an interview? Maybe you are currently applying for roles and are unsure what to expect. Correct interview etiquette always applies, regardless of whether the interview is in a formal setting or an informal chat. But don’t worry, we’re here to help: this is everything you should know about job interview etiquette.

A day in the life of a Chauffeur

Published on November 10, 2022

Have you ever wondered what a typical life as a private chauffeur includes? Read on to learn about what Paul’s typical day is like, working in for a busy family of six in Central London.

Lucy Challenger CEO and founder of Polo & Tweed reveals her top 8 ways how to look classy online.

Published on November 7, 2022

I have personally always been very interested in etiquette. From a very early age, my parents taught me that good manners get you a long way.

Read the full article here.

There’s also an etiquette for the world’s fave dessert – ice cream!

Published on November 4, 2022

Lucy Challenger has shared the sophisticated way to eat cake and explains that with an ice-cream cake, one must use a fork and spoon, where the fork is used to place a hold on the cake piece and the spoon is used to cut a part of it and take it into the mouth.

You can read the full article here.

Candidate of the Month: Alison

Published on October 28, 2022

Spear’s Domestic Staff, Nannies and Nursing Index 2022

Published on October 19, 2022

We are proud to announce that Polo & Tweed have been featured among the country’s top recommended advisers on domestic staff, nannies and nursing in the 2022 #SpearsIndex, a @spearsmagazine annual listing of the best suppliers of all sorts of help for high net worth homes.

The Right Way to Eat Everything From Kebabs to Chips and the Right Place for Ketchup…

Published on October 10, 2022

Lucy Challenger, CEO and Founder of Polo & Tweed has always had a love for etiquette rules.

Published on October 7, 2022

HAVE you ever wondered what you would do if you had to eat a kebab in a formal setting?

Well, you no longer need to as etiquette expert Lucy Challenger reveals the proper conduct when it comes to eating your favourite grub.

A day in the life of a Housekeeper

Published on October 5, 2022

Have you ever wondered what a typical life as a domestic housekeeper includes? Read on to learn about what Julia’s typical day is like, working in a beautiful country estate, for a lovely family of four.

Lucy Challenger at the World Pokemon Championships

Published on October 5, 2022

Polo & Tweed’s CEO Lucy Challenger was invited to the world Pokemon championships in London in August. She was asked especially to teach the presenters and players all they need to know about British etiquette.

British etiquette is well known all over the world, but how well do people actually know all the ins and outs? With many interactive games and quizzes, how do you think the participants did? Have a look yourselves at the video footage here, here and here!

If you are interested in etiquette training, why not have a look at all our online Etiquette training courses? So that you too can learn from the best!

TikTok user Lucy Challenger has revealed she has a stash of frozen hamburgers in her freezer.

Published on October 3, 2022

A woman living in the middle of nowhere says she can make a McDonald’s any time thanks to her trick. TikTok user Lucy Challenger has revealed she has a stash of frozen hamburgers in her freezer.

Read the full article here.

Etiquette expert reveals she can have a Mcdonalds burger whenever she wants, despite them not delivering to her address…

Published on October 3, 2022

A MCDONALD’S super fan has revealed her way of ensuring she can have a burger whenever she wants, despite them not delivering to her address.

Read the full article here.

How To Make Your Butler CV Stand Out

Published on October 2, 2022

One’s Curriculum Vitae (CV) is both the spearhead that engages clients and the prism through which they view a candidate. It is an essential, finely balanced tool and understanding its natural duality of it, is paramount. As the first opportunity to present oneself to a new employer it is an often misunderstood exercise. Lacking relevant, job-specific detail, being too brief or less than optimally presented. These common pitfalls are easily stumbled into when undertaking a new CV. It can result in a CV that looks generic which can reflect poorly upon a candidate. Find out here how to make your Butler CV stand out!

What Does A Part Time Nanny Do?

Published on September 28, 2022

There are few things in life that offer such a holistic and rewarding experience as that of child care. Nannying necessarily imparts a large amount of responsibility. However, it can be such a wonderful and fulfilling job that can blossom into a working relationship. A career that can span from a couple of weeks to multiple years!

Candidate of the Month: Dimitrios

Published on September 28, 2022

Lucy Challenger, CEO and Founder of Polo & Tweed reveals the posh way to eat a Pot Noodle

Published on September 26, 2022

Including why you should never drink the liquid, what cutlery to use and which wine to pair it with!

Read the full article here.

Etiquette expert featured in The Sun revealing the correct way to eat a Pot Noodle

Published on September 9, 2022

POT NOODLES make the perfect snack for when you’re in a rush or just can’t be bothered to cook.

But it turns out there is a proper way to eat them – and it doesn’t involve drinking the delicious broth.

Read the full article here.

Lucy Challenger Featured within Brummel Magazine

Published on August 31, 2022

How a housekeeping agency born out of maternity leave, has harnessed the power of social media to bring the homes and offices of the wealthy some unexpected recruitment relief.

Click here to read the full article.

How To Make Your Nanny CV Stand Out

Published on August 7, 2022

Do you know how to make your nanny CV stand out? Firstly, it is important to highlight your experience and skill set. However, this isn’t all you have to do in order to stand out. Lots of candidates will have plenty of experience, so how successful you are in standing out from the crowd depends on how you sell yourself. Only YOU have your own unique skills and character, so don’t be afraid to let this shine through in your CV!

How To Make Your Housekeeping CV Stand Out

Published on August 4, 2022

It’s no secret that writing a CV of any kind that stands out is not an easy task. Housekeeping CVs are no different. Competing with hundreds of other candidates can make it hard to be the one that catches the eye. But that doesn’t mean it’s impossible. There are lots of ways that you can guarantee to pique employers’ interest. So if you’re looking to stand out from the crowd then follow these simple steps and you’ll be making impressions in no time!

The proper way to eat a Kit Kat is revealed by an etiquette expert.

Published on August 1, 2022

If you were given a KitKat in a formal British dining setting, an etiquette expert has revealed how to eat it in style.

Click here to find out how you should be eating your KitKats.

Cake Class with Lucy Challenger!

Published on August 1, 2022

Although it’s challenging to resist the urge to devour a cake in front of you, an elegant lady must restrain herself.

To find out the correct way one must eat cake within a formal western environment click here.

Lucy Challenger Featured in Times Now!

Published on July 28, 2022

Viral video: Etiquette expert shows the ‘posh way’ to eat KitKat – you don’t have to keep knife and fork ready.

Click here to find out more…

Lucy Challenger is featured in LadBible!

Published on July 27, 2022

Etiquette Expert Shows The Posh Way To Eat A Kit Kat.

Click here to find out more.

Lucy Challenger our CEO and Founder is back at it again…

Published on July 26, 2022

But this time she is getting featured in the Daily Mail after revealing the correct way to eat a KitKat

Click here to find out

Ceo and Founder of Polo & Tweed Lucy Challenger has been featured in the Daily Mail revealing the correct way to eat Cake!

Published on July 15, 2022

Click here to see if you’ve been eating your favorite deserts the correct way…

We know Lucy has been but have you?

This Is Online Silver Service Training

Published on July 4, 2022

Do you know exactly what Silver Service is? Silver Service is used in all different types of jobs. From private households to yachts and hotels. Silver Service is an extremely important skill to have in any domestic staff position, as it might always be requested or come in handy. Luckily, it could not be easier nowadays to get yourself trained. Online versions of Silver Service Training courses offer the flexibility and accessibility you may need – find out here.

How To Become A Head Housekeeper

Published on July 3, 2022

Do you know how to become a Head Housekeeper? It can be an amazing and very exciting career progression if you are currently a Housekeeper. It will open more doors, give you more responsibility, and will likely include a salary increase too. But knowing how to get there is important. So you can take the right steps in order to progress your career.

What should you do to become a Head Housekeeper?

How To Love Your Housekeeping Job

Published on July 2, 2022

Are you a Housekeeper? Do you enjoy your job? Of course, we work for all different kinds of reasons. And enjoying it might not be the main priority on your list. But if you consider how many hours in a day, in a week, in a year, you will spend working. It is such a big part of your life. So it is important to find ways to enjoy it too. Do you know how to love your housekeeping job? Or do you struggle? Let us help you find your passion for your job again!

So how can you love your Housekeeping job (again)?

What will you learn in Online Butler Training?

Published on July 1, 2022

Do you know you can do Online Butler Training? You might know Butler training from long, in-person intense weeks of training. But things have changed! Butler Training has evolved and has made it much more accessible and affordable for all. A great way to either top up on your Butler skills or to get started in the industry. But do you know what you will learn in online Butler training? Time to find out!

So, what is online butler training, and what will you learn?

This Is Online Housekeeping Training

Published on June 29, 2022

Do you need an update on your knowledge and practice of housekeeping skills? Or would you like to become a Housekeeper? Wherever you’re at in your career, Online Housekeeping training is the way to go. It does not matter if you are an expert Housekeeper or just starting out. Regularly staying up to date with training courses is the best way to keep your career on track. And with excellent online versions of housekeeping training available, it could not be easier. It gives you the flexibility to train around your work and busy life. Whilst you would not miss out on any of the content you would expect from an in-person training course. Online training is the best way to stay up to date!

Lucy Challenger Etiquette expert interviewed by Dublin FM 1O4

Published on June 22, 2022

Lucy Challenger was featured on Dublin FM104 talking about her journey to becoming an Etiquette expert. You can listen to her radio interview by clicking on the link below.

Dublin FM 104

Lucy Challenger Etiquette expert reveals how to avoid talking with your mouth full

Published on June 17, 2022

An etiquette expert has revealed the posh way to respond to someone who asks you a question while you are chewing.

She said: ‘If you’re eating, and midchew, someone asks you a question, what should you do?

You can read the full article here https://www.msn.com/en-us/news/technology/etiquette-expert-reveals-how-to-avoid-talking-with-your-mouth-full/ar-AAYwN5u?li=BBnbcA1

Lucy Challenger “10 Best CEO’S of 2022′

Published on May 23, 2022

We are pleased to announce that our CEO and Founder Lucy has been Awarded ’10 Best Ceo’s of 2022′.

Well done Lucy!

Lucy Challenger divides opinions for sharing the ‘right’ way to eat a burger

Published on May 19, 2022

THERE’S nothing better than biting into a juicy burger, but one etiquette expert has raised eyebrows with what she says is the ‘right’ way to eat one.

While many of us wouldn’t hesitate to tuck in using our hands, Lucy Challenger has revealed how you should actually be eating your burger if you are at a posh dinner.

You can read the full article here.

The Posh way to eat Pizza

Published on May 18, 2022

London and Berkshire-based etiquette expert Lucy Challenger, 38, said that even Italians find it perfectly acceptable to eat a pizza with a knife and fork, cutting small, bitesize pieces.

You can read the article here.

Lucy Challenger shares her tips & tricks when eating Pizza in a Formal Dining Setting

Published on May 18, 2022

London and Berkshire-based etiquette expert, Lucy Challenger, said that even Italians find it perfectly acceptable to eat a pizza with a knife and fork, cutting small, bitesize pieces.

Read the article here.

Lucy Challenger demonstrates how to eat pizza

Published on May 18, 2022

Lucy Challenger, from London, shared a now-viral TikTok video explaining how to eat the Italian dish, leaving viewers shocked.

Read the article here.

Our Etiquette expert sparks debate

Published on May 18, 2022

The Etiquette expert sparks debate by revealing the elegant way to eat pizza, stating that you should always use a knife and fork and work your way from the smallest point of the triangle to the crust.

You can read the full article here.

Lucy Challenger featured in The Daily Mail with her Pizza Etiquette knowledge

Published on May 17, 2022

The Daily Mail has featured London and Berkshire-based, Lucy Challenger, the founder and CEO of high-end Mayfair agency Polo and Tweed, which sources employees for uber-wealthy clients. Lucy gave her top tips for how you would go about eating pizza in a formal British setting.

You can read the article here.

Lucy Challenger shares her Etiquette tips with The US Sun

Published on May 17, 2022

Eating pizza can get messy, especially if you like to get stuck in it using your hands. But according to an etiquette expert, Lucy Challenger, there is a correct way we should be eating our pizza and it also saves a lot of mess too. You can read the article here.

Lucy Challenger is featured in the Mirror

Published on May 17, 2022

Our CEO and Founder Lucy Challenger has recently gone viral for sharing the correct etiquette on how to eat pizza correctly in a formal dining setting.

You can read the article here

Lucy Challenger Shares her Advice with GoodtoKnow

Published on April 29, 2022

What to wear to a funeral is a question no one wants to ask but is a situation many of us find ourselves in.

You can read the full article here!

Lucy Challenger gives an insight into the modern day butler…

Published on April 19, 2022

Lucy Challenger spoke to ATV Today about what a 21st century butler does!

You can read the full article here!

We now accept Klarna!

Published on March 28, 2022

Have you been thinking about joining our online training? Well now is the time and we have just signed up to Klarna! It’s a great investment into yourself and your career and you can now pay for any of our courses in three small installments. Sign up today here!

How To Become A Housekeeper

Published on March 28, 2022

Do you know how to become a housekeeper? Being a housekeeper can be a great career to be in. As long as you are organised, enjoy manual work and make a house look its absolute best. If you are interested in becoming a housekeeper, keep reading to find out everything you need to know. So that you can find your new dream job!

Lucy Challenger appears on Ireland AM Live TV

Published on March 25, 2022

Lucy Challenger, CEO of Polo & Tweed was invited to appear on Irish AM TV to discuss the regency etiquette, with the imminent launch of Bridgerton Series 2. She spoke about the expectation for women in the Regency era, and how not to bring shame upon themselves or their families!

You can watch it here!

Lucy Challenger goes Viral in Australia!

Published on March 24, 2022

Lucy Challenger goes Viral in Australian Luxury Lifestyle Magazine, The Market Herald.

You can read the full article here!

Polo & Tweed were Featured in the Irish Daily Mirror

Published on March 23, 2022

Mary-Puppins wanted €550-a-week dog nanny.

You can read the full article here!

Polo & Tweed are Mentioned by Midlands 103

Published on March 23, 2022

Polo & Tweed are Mentioned by Midlands 103.

You can read the full article here!

Lucy Challenger Speaks to The Telegraph

Published on March 22, 2022

Lucy Challenger talks to The Telegraph about the demand for Norland Nannies.

You can read the article here! (This article is behind a paywall)

Or you can read the full article (for free!) here.

A guide to ‘Regency Etiquette’ from our CEO, Lucy Challenger

Published on March 21, 2022

Royal and etiquette expert and Polo & Tweed CEO Lucy Challenger gives ATV Today a fascinating insider’s guide into the manners and mores of Regency times.

You can read the full article here!

Polo & Tweed’s ‘Dog Nanny’ Job goes Viral!

Published on March 17, 2022

Couple searching for dog nanny to look after their French Bulldog for £500 a week

You can read the full article here!

Lucy Challenger’s Exclusive Interview with The Mirror

Published on March 10, 2022

‘I teach manners to teens on TikTok – like how to walk in heels and eat fancy meals’

You can read the full article here!

How to Eat, Socialize, and Live in High Society, with Lucy Challenger

Published on March 7, 2022

Etiquette influencers are going viral on TikTok. CEO and Founder of Polo & Tweed, Lucy Challenger was featured in Yahoo News for her TikToks. She shares etiquette tips on how to eat, socialize, and live in high society.

You can read the full article here!

This Is Online House Management Training

Published on March 6, 2022

If it’s time to brush up on your House Management skills, online training is the way to go. Whether you are an expert in the field or just starting out, investing in training is worth it at every stage of your career. Online training from a reputable and high-quality training provider gives you the flexibility to train around your busy schedule. Whilst you would not miss out on any of the content you would expect from an in-person training course. Welcome to the future of training!

This Is Online Butler Training

Published on March 4, 2022

Do you want to become a Butler, or finetune your Butler skills? Online Butler training is the go-to way to get qualified. With online training from a reputable, experienced training provider you will get the best of both worlds. A high-quality training course with all the right content, interaction and assignments. As well as the flexibility to take the training anywhere you are in the world. You’re in charge of the timeline. It’s the best way to train, in the most cost-effective way.

Lucy Challenger Featured in ATV Today

Published on February 22, 2022

Etiquette expert Lucy Challenger reveals top tips to spot a ‘fake’ love interest.

You can read the full article here!

How to Fit in to High Society, with our CEO, Lucy Challenger

Published on February 21, 2022

CEO and Founder of Polo & Tweed, has taken to TikTok to teach Gen Z users the essential manners and etiquette they need to fit in with the upper echelon of society.

You can read the full article here!

Full Formal Household Staff Hierarchy

Published on February 10, 2022

Do you know the full staffing hierarchy of a formal household? Many things have changed since the days of Downton Abbey-style estates, and modern-day technology has definitely also had its influence on how a household is run. Still, it is important to know what a full formal household would look like in terms of staff. As there still are, and will always be, households, estates and palaces all over the world that are run this way.

Benefits of Hotel Staff Training: Increase Guest Satisfaction

Published on February 2, 2022

Quality is paramount to affecting guest satisfaction. Without quality and attention to detail, the brand will eventually struggle and fail. So what is quality and why is it an integral part of hotel and guest service and guest satisfaction? In a highly competitive industry, each hotel, no matter how small or how many stars, must strive to reach the highest level of possible quality for their guests.

So what are the benefits of training your hotel staff?

Luxury Launches Features our CEO, Lucy Challenger

Published on February 1, 2022

Award Winning Premium Lifestyle Website, Luxury Launches shares Lucy Challenger’s Breaking News Story!

You can read the full article here!

Lucy Challenger Speaks to Russian Lifestyle Magazine, Rutage

Published on January 27, 2022

Our CEO, Lucy Challenger, went for High Tea at The Berkley Hotel with the amazing Russian Lifestyle Magazine, Rutage last week and is featured in their current edition of the magazine. They talked about what we do here at Polo & Tweed, how we help our clients, the training we offer, and Lucy’s top British etiquette tips!

You can read the full article here.

At Home with our CEO – Lucy Challenger

Published on January 27, 2022

Lucy and Ben were featured on Maker & Son’s Instagram page showing their amazingly comfortable sofa – we love it, and it looks like the pups do too!

You can watch this video here!

How to Keep Your Housekeeper Happy

Published on January 5, 2022

Do you know how to keep your Housekeeper happy? When you have found a great Housekeeper that you love and works really well, it is important. You want to create a positive working environment where both you and your Housekeeper are happy. Finding a balance in that is important. As it can set you and your Housekeeper up for very positive long term employment.

How To Find the Best Maternity Care in London

Published on January 3, 2022

Are you looking to find the best maternity care in London? It can seem like a daunting task, but there is a multitude of options available. The key here is to remember that the “best” maternity care is the care that is right for you. Every birth is different and may need different things What is right for one person is not always right for another. Circumstances and situations change and what worked previously may not be right this time.

So here are some things you might like to think about when planning for such a precious and special event.

Lucy Challenger Mentioned by CVBJ

Published on November 22, 2021

“There has been no better professional time to be a nanny than this,” says Challenger.

You can read the full article here!

Lucy Challenger shares her story with Brinkwire

Published on November 22, 2021

“There are seriously dirty tactics going on,” Lucy Challenger, founder of upmarket nanny agency Polo and Tweed, told the Brinkwire.

You can read the full article here!

inEntertainment shares Lucy Challenger’s Breaking News Story!

Published on November 15, 2021

Parents are poaching nannies with £70,000 salaries and luxury cars, nanny agency founder reveals.

You can read the full article here!

The Mail Online Features Lucy Challenger’s Exclusive Interview

Published on November 15, 2021

Lucy Challenger talks nanny poaching. “Londoners are resorting to dirty tactics to steal each other’s child-minders”.

You can read the full article here!

Lucy Challenger Mentioned in The ToysMatrix

Published on November 12, 2021

According to Challenger: ”The Cotswolds is hot property at the moment. Everywhere like Chipping Norton, Stow-on the Wold, Lower Slaughter, all round this area we have a huge amount of families re-locating.”

You can read the full article here!

Lucy Challenger Featured in The London Economic

Published on November 5, 2021

Lucy Challenged was mentioned in The London Economic about the ultra-rich are suffering severe staff shortages on the back of Brexit and the Covid-19 pandemic, resulting in beds remaining unmade and soirees being cancelled.

You can read the full article here!

Lucy Challenger Speaks to The Mail Online

Published on November 4, 2021

CEO of Polo & Tweed, Lucy Challenger speaks to the Mail Online about why Americans can’t resist a Cotswolds Christmas!

You can read the full article here!

The Difference Between a Basic and Enhanced DBS

Published on November 3, 2021

Do you need a DBS check, but not sure which one you need? In the UK, you can either choose to apply for a basic, or for an enhanced DBS. Find out here which would be most suited for you, and how to apply.

Lucy Challenger Speaks to The Times

Published on November 1, 2021

Lucy Challenger talks to The Times about the dilemma facing the 0.01%

You can read the article here! (This article is behind a paywall)

Or you can read the full article (for free!) here.

Hotel Housekeeping Training Courses

Published on October 24, 2021

Hotels are only as good as their last guest. And nowadays, their last guest review. Even small problems can result in a lost client, and this can have a big impact on your hotel business and reputation. You have to stay ahead of the game. Typically when a housekeeper joins a hotel, they receive initial training, but quickly this support and guidance will stop – and bad habits might arise over time. Hotel Housekeeping training courses are as important as hiring the right staff. Investment in continuous training is needed to guarantee excellence.

How to Nail Online Job Interviews

Published on October 22, 2021

Do you find yourself having lots of job interviews online? It can be quite a strange thing to get used to. Especially if you have never really done them before! There are quite a few differences you should be aware of so that you can really nail online job interviews. And we are here to help!

So, what are the tricks to really nail online job interviews?

A Clean Dining Room: The Centre of a Happy Home

Published on October 21, 2021

The dining room is the centre of the house and any family home. Likewise, a clean dining room is the centre of a happy home.

This is where quality time is spent with children over breakfast. Where you would go over the day with your partner over dinner. This is where you may host events and have friends over for parties and the all-important Christmas Dinner. The dining room is where it is at. It is a direct representation of a whole house and household.

It is therefore extremely important that this area is regularly cleaned and kept up to a high standard. So that it is ready for use at any given time. Developing a routine for cleaning and keeping up the dining room can be challenging. But stick to the below steps and tips and you will become confident in a cleaning routine, and doing this important room justice.

What are some areas to look at when developing a dining room cleaning procedure for your housekeeping staff?

Find a New Housekeeper Quickly

Published on October 19, 2021

If you are looking for a new Housekeeper, it can be a stressful task. Especially if you need to find a new housekeeper quickly. Perhaps your old Housekeeper has suddenly had to leave? Then the skill is not only to find a Housekeeper quickly but also efficiently. You don’t want to miss any of the vital steps!

So find out here how you can find a new Housekeeper quickly, and efficiently.

You Should Consider A Security Chauffeur

Published on October 6, 2021

What could be more important than the health and safety of you and your family? Safety is extremely important from a domestic service point of view. Security has become much of a topic and a bigger point of concern lately. And rightly so. We can reduce our exposure to risk by making sure the right processes – and if needed, staff – are in place. They can plan ahead, recognise potential risk, and prohibit compromising situations for you and your family. So this is why you should consider a Security Chauffeur. Find out all here.

What To Consider When Employing A Member of Staff?

Published on October 5, 2021

When taking on a new member of staff be it in your own home or in a company there are certain responsibilities you automatically take on. Whilst it may at first seem a little daunting, once you are clear on the areas you should consider, and the additional support systems in place – you’ll breathe a sigh of relief! It’s important to be organised – and to help, we’ve identified what you should consider when employing a member of staff?

Training Your Hotel Staff Can Improve Guest Experiences

Published on October 1, 2021

When running a hotel – all will stand or fall on your guest experiences. It does not matter how well you or the team feel things are going – if guest satisfaction is not up to scratch it will affect the whole business. Choosing the right, focused and tailor-made training for your team, or specifically selected teams, can really make a difference in the productivity of your provided service and therefore can directly have a positive impact on your guest satisfaction. So how can training your hotel staff improve guest experiences?

Reduce Improper Housekeeping through Training

Published on September 29, 2021

Being a housekeeper in a private household, estate or even hotel is a challenging role. It’s where tasks can be overwhelming, products and materials can be challenging and situations can be potentially dangerous if not handled correctly. Luckily, with the right training, bad habits can be changes, mistakes can be reduced and skills can be improved. Find out here how you can reduce improper housekeeping through training.

You Should Consider a Hotel Concierge Training Course

Published on September 28, 2021

The concierge or front desk of a hotel is the gateway to client care and retention through to protecting the brand and image. They act as a go-between, serving the guest’s needs and providing satisfaction to the highest level. However, it is possible that staff can easily fall short in this area. Therefore hotels, from boutiques to large chains should look to improve their staff’s skills. Training can solve a lot of issues. So you should really consider a hotel concierge training course – let us explain more!

Types of Nannies – Find The Best Fit for Your Family

Published on September 27, 2021

Do you know the different types of nannies, and how to find the best fit for your family? When faced with looking for a Nanny the choice can be overwhelming. With what feels like hundreds of ‘buzz’ words, one can start to get muddled about all the different types of Nannies that exist. Professional Agencies tend to use a widespread standard of terminology and regardless if you are working with an agency or not, it can help to understand the types of nannies that exist and thus help give you clarity on what you are actually looking for.

Learn To Become a Domestic Housekeeper

Published on September 23, 2021

Did you know you can learn to become a domestic Housekeeper? If you have been working in a more corporate cleaning setup. Or perhaps as a Hotel Housekeeper. The transition to becoming a domestic Housekeeper can be challenging. If you do not know what to expect! Make sure you are prepared. With the following tips and advice here.

So, how do you learn to become a domestic Housekeeper?

How To Become A Successful Chauffeur

Published on September 22, 2021

Do you know how to become a successful chauffeur? Whether you are a chauffeur already or are considering it as a career, success may be on your mind. To be successful can mean different things to different people. Especially finding success in your job can be challenging if you do not have a clear vision of what success really means. But if you are a chauffeur or aspiring chauffeur, keep reading to find out how to become successful, happy and content in your role.

Training Available For Housekeepers

Published on September 15, 2021

Where should you start with housekeeper training? What should you think about when considering which courses to take? There are many different training options available at the moment for housekeepers. And there will be more options than you may think. Let’s have a look at what training is available for housekeepers, and which might be suited for you.

Find A Job as a Maid

Published on September 13, 2021

Are you looking to find a job as a maid? Whether you have been in the industry for a long time, or if you are new, it can be challenging to know where to start. There are different routes you can take to look and apply for jobs. Not all options will be suited for you, either. But once you know what the different routes are, and when you are really clear on what the job means, you can find the right job as a maid for you.

How To Reference Check Your PA Candidates

Published on September 6, 2021

Having a PA, whether this is in a corporate setting or in your private household is a great addition to any busy setup. If you already have, or have had a PA, you know how helpful they can be. However, getting to the stage of having a great PA can sometimes be tricky. The recruitment process can be confusing, but reference checking your PA candidates is a crucial step. But do you know how to reference check your PA candidates? This guide will help you properly conduct reference checks on your PA candidates so you can be more confident in your decision.

Lucy Challenger speaks to China Daily

Published on September 3, 2021

Various sectors in the United Kingdom, including recruitment and the restaurant industry, say they are facing a worker shortage because of the pandemic and Brexit.

Lucy Challenger, founder of domestic recruiter Polo and Tweed in Mayfair, London, said a majority of their candidates are from outside of the UK and many have returned to their home countries because of Brexit or the pandemic.

You can read the article here!

What Is A Private Chauffeur?

Published on September 2, 2021

Do you like to idea of having someone in your household who is always ready to drop you off and pick you up, wherever you need to go? Someone who is an excellent and highly skilled driver. Someone who knows the traffic and the roads like the back of their hands. Who will maintain, clean and keep up your vehicle(s) and even can do the school run? Sounds perfect, right? Welcome to the life of having a private chauffeur!

So, what is a private chauffeur?

Polo & Tweed featured in The Mail Online

Published on September 2, 2021

Wealthy family-of-four are seeking a ‘skilled and confident driver’ to earn £46,000 a year working as their private chauffeur in Marbella – and there’s opportunity to travel!

You can read the article here!

Would A Taxi Driver Make A Good Chauffeur?

Published on September 1, 2021

Do you know if a taxi driver would make a good chauffeur? There are many people who do ‘driving’ roles, who consider becoming a private chauffeur. A taxi driver is one of them, but also couriers, for example. The answer is not just ‘yes’ or ‘no’, as being a private chauffeur is so much more than just driving people around. It is not suited for everyone, even if you are the best taxi driver. But there are things you can consider that could help you to become a great private chauffeur. Find out everything here!

Find A Job as a Live Out Housekeeper

Published on August 30, 2021

If you are looking to find a job as a live out housekeeper, preparation is key. Firstly, there are different ways to look and apply for jobs. Some may suit you better or may be more effective for you, than others. But with a live out housekeeping job, there are several other things to keep in mind too. So found out everything you need to know about finding a job as a live out housekeeper. Such as why specifically live out. As well as where to start looking, and what kind of salary you could expect.

Is Online Training Very Time-Consuming?

Published on August 26, 2021

Are you considering online training? Online training courses are a great way to boost your CV, gain knowledge and update your skills. In the last couple of years, doing training and courses online has become a much more popular option. There any many benefits to doing online training courses. It is a very flexible way of training, in the way that you could be anywhere in the world. But also in the way of you controlling the timeline of the course. Some have their doubts about online training, though. Do you worry if online training is very time-consuming? Time to find out!

Interview Questions To Ask a Private Chauffeur

Published on August 25, 2021

If you have found a private chauffeur to interview – congratulations! One of the challenging parts of finding a new private chauffeur is to have the first selection of candidates. People who seem to fit the job spec, with the right background and experience. So at the interview stage, it is really time to find out exactly if they indeed suit the job. And if they suit your household! Having a solid selection of interview questions prepared is crucial to get the results you want. Getting to know the candidates, and getting one step closer to finding the right private chauffeur for you. Find out the go-to interview questions to ask a private chauffeur, here.

How Much Does a Private Household Chauffeur Cost?

Published on August 24, 2021

If you are looking to hire a private household chauffeur, the cost is an important thing to be familiar with. Private chauffeurs can have many different backgrounds and contracts. So firstly you need to find out what type of chauffeur you are looking for. Then, make sure you have a clear idea of what your budget is, and for how long you will need the chauffeur. So that there will be no confusion during the recruitment process. Find out all you need to know here, including how much a private household chauffeur costs.

Work Efficiently With A Private Chauffeur

Published on August 23, 2021

Are you always busy, always running around? Rushing to appointments, the office, and back home? Trying to squeeze in answering emails in the small pockets of time on the train. Or perhaps trying to listen to all your voicemails in the car, stuck in traffic? You should consider hiring a chauffeur! A chauffeur can make a big difference in your daily work, and life. You will be able to get much more done, and work efficiently with a private chauffeur. Let us show you how!

Find a Job as a Chauffeur

Published on August 18, 2021

Are you ready to find a new job as a chauffeur for a private household? If you are new to the industry, you might need some help in knowing where to get started. Do you know exactly what it means to work as a chauffeur for a private household? And how do you plan to find a job as a chauffeur? Do you know what to look out for, and the salary you can earn? Find all of that and more out here!

Find A Job as a Live In Housekeeper

Published on August 17, 2021

Are you looking for a job as a live in Housekeeper? There are several different ways you can find a job. And there are several things you should keep in mind. Make sure living in is indeed the right thing for you. Find out the best ways to efficiently find live in housekeeper jobs. And what kind of salary you could expect!

GoodtoKnow speaks to Lucy Challenger

Published on August 13, 2021

CEO and Etiquette Expert Lucy Challenger speaks to GoodtoKnow about what to wear at a wedding.

You can read the article here!

How To Prepare For Having A Live In Butler

Published on August 12, 2021

To have a live-in butler means to have a more stress-free, well organised, and much more catered for life. A live-in butler can be a great solution if you need someone nearby. Someone who can perhaps be more flexible in their working hours. And to have someone at hand at a moment’s notice. But are you fully prepared for having a butler living in your house? It is also very important to know what the set-up should be. Do you know what you should, and don’t have to, provide for your butler? Find out here!

So how to prepare for having a live in Butler?

The Duties and Responsibilities of a Housekeeper

Published on August 11, 2021

Principals run busy lives, and sometimes require extra help around their property. Housekeepers are hired by families to help eliminate stress around the property. They do this by ensuring that the property is clean and tidy. As well as to help relieve stress by helping with other domestic duties. But did you know that there is more to housekeeping than hoovering, dusting and polishing? Do you know the duties and responsibilities of a housekeeper?

Can A Chauffeur Look After Your Children?

Published on August 9, 2021

If you have a busy household with children, having a chauffeur can make a great difference to your daily routine. A chauffeur can bring structure, and most importantly – can bring organisation and calm to the school run. No longer will you have to stress about getting different children to different schools in time. No longer would you have to worry about getting stuck in traffic, planning routes or structuring everybody’s starting and finishing times. A chauffeur can do all that for you! However – can a chauffeur look after your children? Even though all the above may sound very appealing – you want to make sure you are getting the right, suited and qualified person for the role.

How to Become a Better Housekeeper

Published on August 2, 2021

Do you know how to become a better housekeeper? Whether you are just starting out in the industry, or are a seasoned housekeeper, looking to improve your skills is very important. Becoming a better housekeeper can give you more confidence in your job. You will probably enjoy your job more too. But besides that, when you become a better housekeeper you can potentially earn more money, or find a higher up job too. The possibilities are endless! So why not find out now how you can become a better housekeeper, to kickstart your career.

Polo & Tweed’s Head Trainer Featured in The Mail Online

July 22, 2021 in Agency Recruitment, Hiring - Clients, Interviews & Hiring, Types of Staff

Our Head Trainer Alex went to a beautiful listed cottage in Henley-on-Thames to help it become an Air BnB Super Host!

You can read the full article here!

The Polo & Tweed Career Horoscope

Published on July 14, 2021

Welcome to your Polo & Tweed horoscope! We had a bit of fun trying to match each star sign to a great career or job that we feel would match the personality and treats. So why not find out now what your dream job could be, according to our Polo & Tweed Horoscope!

The Journey From Driver to Private Chauffeur

Published on July 12, 2021

Being a private chauffeur is an exciting and rewarding job. You can work for amazing households, in exciting locations, driving luxury cars. But the road to becoming a private chauffeur can sometimes be difficult. Should you just be a good driver? Know your way around big cities? Or are there other skills and characteristics, that make a private chauffeur stand out? Let us take you on the journey from driver to private chauffeur, to find out all.

The Complete Guide to Having a Maternity Nurse at Home

Published on July 7, 2021

Congratulations! As you are reading this article I presume you or your nearest and dearest are about to become a parent. This is a super special time and a little specialist maternity care can go a long way to making it really enjoyable. In this post, we are going to give you a quick guide to the whole process of finding the perfect Maternity Nurse at home for the family.

Maternity Nurses are specialists in newborn care, they will help both parents and babt in the first few months. They are a fountain of maternity care knowledge and make the transition to parenthood an enjoyable and precious time. Whether it is your first baby or baby number four, having a Maternity Nurse at home can help you settle into a routine with the baby and cater for your individual needs.

Silver Service Training For Private Jets

Published on July 2, 2021

Owning, managing or running private jets is an all-encompassing business. Besides making sure that everything is up to date, arranged perfectly on time and ready for the client’s scheduled (and sometimes last minute!) travel, a key element is giving the client the best possible experience on board. Travelling by private jet is about so much more than just the convenience of tailor-made travel time and the privacy of your own travel space – private jet travel is becoming a unique new luxury experience. So having the right silver service training for private jets, is crucial for your staff to give the best possible experience to anyone travelling.

Characteristics of a Private Household Chauffeur

Published on June 30, 2021

Do you know what the characteristics of a private household Chauffeur are? Or should be? Whether you are looking for a new private household chauffeur and need some guidance. Or if you are a chauffeur yourself, you might want to know if you would be suited to work for a private household. Find out everything here.

10 Questions to Ask a Domestic Staff Training Provider

Published on June 29, 2021

Whether you are a self-employed professional in the domestic service industry looking to upgrade your CV and skillset, an employed professional looking to get higher up in the ranks of your current job, or in charge of managing your own staff, undertaking some form of domestic staff training can be a very valuable investment. Here are the 10 questions to ask a domestic staff training provider.

Housekeeping Qualifications Every Housekeeper Needs

Published on June 28, 2021

Being a housekeeper is a challenging but rewarding job. If you have a passion for organisation and cleanliness, a keen eye for details and are passionate about making homes and rooms look their best. Then this will be the right job for you. However to keep up to date with industry standards, and to stand out from the competition when applying for new jobs. You should make sure to keep up to date on relevant training requirements and qualifications. So find out here the housekeeping qualifications every housekeeper needs.

What is an Estate Manager?

Published on June 24, 2021

An estate manager cares for an estate or large property with acres of land. Compare this with a house manager, who manages just the property and not the land. This role combines a high level of property management with administrative and business duties. Being an estate manager is the perfect role for someone who thrives in a busy and complex environment. You must enjoy the great outdoors and work as part of a varied team of domestic staff.

Duties Of An Estate Manager

When trying to understand what an estate manager is, let’s have a look at their tasks and duties first. Their duties involve:

Ensuring that the entirety of the estate is in good condition, this includes the land and properties. If there is an issue that needs attention, the estate manager should notify the principal. They will need to oversee all maintenance and arrange for the appropriate people to solve the issue.
Keeping track of the finances of the estate, tracking income and outgoings from things like events and maintenance work.
Managing a team of domestic staff to keep the estate running smoothly.
Having a wealth of skills from silver service, agriculture, animals, farms, and more!
Managing their time well to ensure they are on top of all their duties and up to date with schedules.

A Varied Role

Depending on the specific estate/family, the role of the estate manager can vary massively. Firstly, some estate managers will be in charge of all staff in the home. Secondly, they will usually take on additional tasks such as chauffeuring, some housekeeping, and general butler duties. Often there can be multiple properties to manage, some might be located overseas or away from the main estate. Other estate managers may be responsible for everything on the estate, except for the home. In this instance, the estate manager would only be in charge of all staff outside, like gardeners or farmworkers.

Estate managers are responsible for ensuring all plants and crops are in good condition. If the property has a working farm. Then the estate manager could be responsible for making sure the animals are well cared for. If an animal was unwell, the estate manager may be expected to call the vet.

Some estates are run like a business, possibly as a farm or being used as event venues. It is the responsibility of the estate manager to keep track of the finances generated from this. If there is an event on the property, like a wedding. Then the estate manager would be responsible for ensuring everything is prepared. For this, they may need to book additional workers, like butlers or entertainment.

Salary Expectations

Estate management is a challenging role, and a generous salary comes along with that. Based on a 40-hour working week:

Entry-level estate managers with 2-4 years of experience can expect a yearly salary from £40,000 gross to £50,000 gross. This equates to £769-£961 gross per week.

Mid-level estate managers with 4-8 years of experience could expect a yearly salary of £51,000 gross to £75,000 gross. This equates to £980-£1442 gross per week.

High-level estate managers with 8+ years of experience can expect a yearly salary that exceeds £76,000 gross. This equates to over £1461 gross per week.

Training Options

If you would like to train to become an estate manager, Polo & Tweed are world-leading training providers to students all over the world, with an online academy for all the courses too. Then why not check out all the different training options we offer. Or if you would like to know more information, please do get in touch and we can help you further.

How Can Polo & Tweed Help?

Do you now understand what an estate manager does? If you are interested in hiring an estate manager, Polo & Tweed can help! We have the best selection of estate managers and house managers on our books. With candidates available all over the world. Our highly experienced consultants can help you find the perfect candidate. Get in touch here and we look forward to speaking to you.

What Does a Personal Assistant Do?

Published on June 23, 2021

What does a personal assistant do? It’s a question we are often asked. Personal assistants are now found in all walks of lives. From domestic private homes to luxury private jets and yachts. No longer is the personal assistant role simply office-based working in the corporate world. Yet still, the CEOs, entrepreneurs, families and individuals looking to hire a PA, get confused with what a personal assistant can actually do for them (and the things they can’t).

Here is our guide to understanding the great range of tasks a personal assistant can do and those tasks that you should certainly not ask of them.

10 Step Guide on How to Hire a Carer

Published on June 22, 2021

As an expert in recruitment, many families choose to come to us for advice when looking to hire a carer. Regardless if you are planning on self-recruiting or going through a professional agency, hiring a carer can give you and your loved one’s peace of mind that your family members are cared for in the highest degree.

We all get older, and sometimes we are unlucky to struggle with medical or mobility issues as we age. It can be a difficult time for the individual or the family members, and hiring a carer can give everyone much needed support and professional attention. Here are our handy steps on how to hire a carer.

Would You Make a Good Butler?

Published on June 21, 2021

The role of a butler is diverse and exciting, each day can be completely different. One day you could be organising a household event, the next you could be training staff members. When you think of a butler, I’m sure you think of the classic quintessentially English ‘Downtown Abbey’ style butler. But in fact, there are many other different types of butler role on offer.

From a more modern butler (often referred to as House Manager), to Female Butlers, or Hotel Butlers in luxury 5* hotels and more. Each butler position will entail different duties but many of the skills needed are the same across all roles.

How to Hire The Right Chauffeur

Published on June 15, 2021

Do you know how to hire the right chauffeur? The right chauffeur will make life a lot easier for you. They will schedule ahead and be there exactly when you need them to. So you can get on with your busy work and lifestyle. Or simply sit back, relax and enjoy a worry-free journey. But, it’s imperative to have the right chauffeur. Find out exactly what to look out for and keep in mind when you start searching for your perfect chauffeur. So you are sure all areas are covered.

Why Hiring a Chauffeur is a great idea!

Published on June 14, 2021

There are few things that can feel more luxurious than having your own private Chauffeur. Hiring a Chauffeur could be a great idea for you and your family! Just imagine having someone there to drop you off to wherever you need to go. Pick you up from any meeting, event, or party you ever attend. And knowing you and your family will be transported safely and efficiently to all your appointments. A great chauffeur can really make a difference in your life.

So why is hiring a Chauffeur a great idea? Keep reading to find out!

How Much Is a Live In Housekeeper?

Published on June 11, 2021

A housekeeper is much more than a maid or a cleaner. A good housekeeper can provide a property, family, hotel or venue with a huge amount of support. A housekeeper can undertake so much more than just ‘cleaning’. They can help care for your pets, run errands, shop. They can even lend a hand with children. It gives flexibility and support to busy lives. And it also helps ease the day-to-day pressures of running the property.

It is very important that you evaluate and understand the costs before you make any decisions about hiring a housekeeper. A particular favourite route for many families is to hire a live-in housekeeper. This can come with an attractive package that might including living quarters and other perks. Here you can think of things such as a car and food along with a regular salary.

So how much is a live in housekeeper and what factors should you consider?

Benefits of a Private Chauffeur for an Event

Published on June 10, 2021

Everyone likes to have a special treat every now and then. Depending on your taste a private chauffeur might be perfect. If you’re headed to an event and want to arrive in style or travel around with no worries, consider a private chauffeur for a day.A temporary chauffeur can be an affordable and luxurious addition to any special event or gathering. Here’s why hiring a temporary chauffeur is so much more than just a ‘fancy taxidriver’ for the day, and what the benefits of a private chauffeur for an event are.

Reasons to Consider a Chauffeur on Retainer

Published on June 9, 2021

A chauffeur will help you plan your journeys, get to and from the airports on time and get you to all your appointments without having to worry about logistics. If you don’t need a full time chauffeur, but would like the peace of mind of a professional driver, a chauffeur on retainer might be the right option for you. Find out the reasons to consider a chauffeur on retainer here.

Online Housekeeping Training Pros & Cons

Published on June 3, 2021

Are you considering online housekeeping training? But are not sure what the pros & cons are? Perhaps you are also looking at in-person training. Or maybe you are not sure how much you would get out of an online training course for housekeeping. It is important to understand exactly what to expect before you sign up for any training, in-person or online.

Find out here what the pros & cons are of online housekeeping training.

Best Ways To Use A Chauffeur for the Day

Published on June 2, 2021

Private chauffeurs are no longer a luxury only reserved for the lucky and extremely wealthy. With more personalised taxi services like Uber, Addison Lee and Lyft, the idea of a customised or private chauffeuring experience has become more of a reality. And although it is lovely to have a quick taxi ride in a more luxurious car – there are surprisingly affordable options out there to give yourself a Real Private Chauffeur experience. Find out here what the best ways are to use a chauffeur for the day.

Polo & Tweed goes viral in Brazil

Published on June 2, 2021

Polo & Tweed’s viral domestic couple role in the Bahamas goes viral in Brazilian newspaper Gente News.

You can read the article here!

What To Expect From Online Etiquette Training

Published on May 31, 2021

If you are looking to do an online etiquette training course, you should know what to expect. Online etiquette training is a great way to learn more about etiquette and how you can practically apply this in everyday life. It is suited for anyone in hospitality, domestic household work, but also for any other industry. It is important to pick the right online etiquette training course, to make sure it matches what you are looking for. So find out here what to expect from online etiquette training?

Boost Your CV with Online Silver Service Training

Published on May 26, 2021

Are you stuck in a job you don’t really enjoy? But you don’t know how to progress and find the job you are really after? You should invest in yourself! Boost your CV with online Silver Service training, and you’d be surprised how many opportunities could be out there for you.

So, why should you boost your CV with online Silver Service training?

Lucy Challenger speaks to The Telegraph

Published on May 26, 2021

CEO of Polo & Tweed, Lucy Challenger spoke to The Telegraph about the ‘Demand for ultra-skilled nannies and kids members’ clubs surges post-lockdown’. She says “rota nannies are in similarly high demand post-lockdown, as are travelling nannies that accompany families on-board superyachts and private jets”.

You can read the full article here!

Does Online Training Give Value For Money?

Published on May 25, 2021

If you are considering spending some money on a training course, you should definitely consider online training options too. Whatever type, of course, you are looking for, it is likely an online version of it will be available. And especially if you are a bit tighter on budget, online training courses can provide excellent, budget-friendly options. But does online training give you value for money? With the right training provider, and right expectations, absolutely!

Can Anybody Become a Chauffeur?

Published on May 23, 2021

If you are looking to become a chauffeur, ask yourself how much you know about the job. Do you really know what it means to be a chauffeur? Do you have the right background and experience, as well as the right character? Can anyone become a chauffeur? Definitely not – being a chauffeur can be wonderful and rewarding. But do not underestimate how intense the job can be too. If you are the right person, you will love it. But it definitely is not for everyone.

Why You Should Book E-Learning Training For your Staff

Published on May 22, 2021

If you have domestic staff, you should really consider booking online e-learning training courses for them. There are so many benefits to making sure your staff is up to date on all training. And by choosing to book e-learning training, they can get started straight away. Find out here why you should book e-learning training for your staff.

RSVP Live mentions Polo & Tweed’s viral Bahamas role.

Published on May 21, 2021

Polo & Tweed’s “dream job” was mentioned in the Irish newspaper RSVP Live: Dream job alert! You get paid to live on the Bahamas with access to a private jet and they’ll pay you over €100,000.

Read the full article here!

Why You Should Hire A Temporary Chauffeur

Published on May 20, 2021

Do you know why you should hire a temporary chauffeur? Having a chauffeur, whether part-time, full time, or temporarily, can make a great difference to your busy household. There can be many different reasons why you should hire a temporary chauffeur. Or at least why you should consider it as an option. Perhaps you are unable to drive yourself for a period of time, or simply just need some extra help. Whatever the reason is, a temporary chauffeur can be a great addition to any busy household!

Polo & Tweed mentioned by EXPLICA.CO

Published on May 18, 2021

Polo & Tweeds’ viral Bahamas role was mentioned by EXPLICA.CO: They are looking for a couple who want to take care of the island in the Bahamas for $ 120,000 a year.

You can read the article here: https://www.explica.co/they-are-looking-for-a-couple-who-want-to-take-care-of-the-island-in-the-bahamas-for-120000-a-year.html

How to Become a Private Chauffeur

Published on May 17, 2021

Do you know how to become a private chauffeur? If you are looking into a career as a chauffeur, definitely consider private chauffeuring work. It can be a great, fun and rewarding career choice for you for many years to come. But whether you are completely new to the trade, or have done some chauffeuring work already. It can be difficult to understand how to become a private chauffeur. Until now. Simply follow this guide and find your new dream job!

Hire A Chauffeur Without Stress

Published on May 15, 2021

Are you looking to hire a chauffeur? The process of finding the right person for you can be tiring and stressful. But it does not have to be! If you want to hire a chauffeur without stress, you need to come prepared. And the preparation has to start much earlier than you might think. Follow the below steps to set up an efficient recruitment process, so that you can hire a new chauffeur without stress!

Is Online Training More Difficult Than In-Person Training?

Published on May 14, 2021

Online training is becoming a more and more popular route for people to take to get educated. But do you know if online training is more difficult than in-person training? The answer is not straightforward. As it really depends on what kind of learner you are. If you are good at self-motivating. And if you can focus better on your own, or in a group setting. Different things are harder for different people!

Find out here which would be more difficult for you, online or in-person training!

When Should You Fire Your Chauffeur

Published on May 13, 2021

Having a chauffeur can be a great addition to any household big or small. But if the chauffeur doesn’t match your needs and requirements, it might be time to look for a solution. Something a conversation is all that is needed. But sometimes, it might be best to part ways. Which can be a tough decision to make. And not something you should take lightly! Find out here when you should fire your chauffeur. And how you should do it in the right way, too.

Polo & Tweed Awarded Most Influential Boutique Recruitment CEO 2021

Published on May 11, 2021

The CEO of Polo & Tweed, Lucy Challenger has been recognised by CEO monthly with the Most Influential Boutique Recruitment CEO, 2021.

The 2021 Global Business Insight Awards celebrate business leadership, innovation in finance and investment and sector success across all seven continents of the world.

These annual awards are an exact illustration of the very best this essential and competitive industry has to offer. By concentrating on individuals, teams and organisations from a wealth of disciplines from CEOs to Young entrepreneurs, large corporations to sole traders, best procurement to best innovation and everything in between, the awards endeavour to identify and celebrate those who fall within the Business Insight umbrella, whilst not forgetting the advisors who helped to get them there!

Well done Lucy and the whole team at Polo & Tweed.

Polo & Tweed is mentioned by The Hilltop News

Published on May 11, 2021

Polo & Tweed’s viral domestic couple role in the Bahamas was mentioned by Hilltop News: They are looking for a partner to take care of the island; Pay millions of pesos

You can read the article here

iDiva features Polo & Tweed’s viral Bahamas role

Published on May 11, 2021

Polo & Tweed’s viral Bahamas role was featured in another Indian news article: Wanted A Life Like Bunny From YJHD? This Job Is Paying ₹1Cr To Be On An Exotic Island

You can view the article here

Polo & Tweed mentioned in News 18 India

Published on May 11, 2021

Polo & Tweed’s viral job role was featured yet again in another Indian news article: This Family Will Pay You Rs 1 Crore to Look After Their Estate in the Bahamas.

You can view the article here

Polo & Tweed goes viral in India once again!

Published on May 11, 2021

Republic World, an Indian newspaper mentioned Polo & Tweed’s viral job role: A Bahamas Family Is Offering A Dream $120k Caretaker Job For Their Homes With Insane Perks

You can view the article here!

Polo & Tweed mentioned in London News Today

Published on May 11, 2021

Polo & Tweed’s viral travelling domestic couple role was featured by London News Today: A family looking for a couple to manage a private island in the Bahamas for £ 90,000 a year.

You can read the article here!

The Daily Mail features Polo & Tweed’s Amazing Domestic Couple Job

Polo and Tweed were mentioned by InfoNet: The lucky couple will receive $ 120,000, equivalent to about 2.7 billion VND a year to look after the island in the Bahamas.

You can view the full article here

Polo & Tweed’s Bahamas role goes viral in Croatia

Published on May 11, 2021

Polo and Tweed were mentioned by 24 Sata, a Croatian newspaper.

Dream job? The rich are looking for a couple to run their island in the Bahamas, paying 753 thousand kn

You can view the full article here

Polo & Tweed mentioned by UNILAD

Published on May 11, 2021

UNILAD features Polo & Tweed’s dream domestic couple role: A rich family are looking to pay a ‘travelling domestic couple’ $120,000 a year to look after their private island in the Bahamas.

You can view the full article here!

Polo & Tweed goes viral in India!

Published on May 11, 2021

Polo and Tweed were mentioned in Times News Now, an Indian newspaper: A wealthy family in the Bahamas is looking for a couple to look after their private island in return for a handsome remuneration of $1,20,000 (Rs 88 lakhs) a year.

You can view the full article here!

Polo & Tweed’s Bahamas role was mentioned by LADbible

Published on May 11, 2021

Our domestic couple role was mentioned on Ladbible’s Instagram which gained over 250,000 likes!

You can view the post here!

Published on May 9, 2021

Do you know how to hire a private chauffeur? If you are looking to find a new chauffeur for your household, it is important to take the right steps. You do not want to miss any of the steps in the recruitment process. So that you will get through the process efficiently, and find the right private chauffeur for your household!

Why You Should Consider A Female Chauffeur

Published on May 6, 2021

Do you know why you should consider a female chauffeur? Although you might be used to seeing mostly men take on chauffeuring roles, this doesn’t have to be the case. Private household staff has changed a lot over the years. And the domestic staff industry has been adapting to modern-day requirements. The more old fashioned gender stereotype of, for instance, a chauffeur needing to be a man, is no longer true. Female chauffeurs are becoming increasingly popular, and are as competent as their male counterparts. These ladies can come with an array of other qualities. Why you should consider hiring a female chauffeur? Have a look at the reasons listed below and decide for yourself.

Learn New Skills Via Online Training

Published on May 4, 2021

Have you ever considered online training? If you are looking to boost your CV, it can be an excellent investment to make. There are many benefits to online training. You will be able to access courses from all over the world. You will likely save money, as you do not have to travel to a venue. And you can decide when to fit the training into your schedule. Finally, it is an excellent way to learn new skills. So let’s have a look into that – how you can learn new skills via online training.

Could Being A Private Chauffeur Be Suited For You?

Published on May 3, 2021

If you are a chauffeur, have you ever considered becoming a private chauffeur? Could being a private chauffeur be suited for you? Whether you are a seating corporate chauffeur, or completely new to the industry. Being a private chauffeur, for a private household, is different. Find out here what it means, what to consider, and if it indeed could be suited for you.

How Being a Private Chauffeur Is Different

Published on May 2, 2021

Do you know how being a private chauffeur is different? If you are looking to become a private chauffeur, you need to understand that it is very different from corporate chauffeuring roles. Some people will suit being a chauffeur for a private household a lot. And will prefer it over corporate roles! But it certainly isn’t for everyone. Find out here if you have what it takes to be a private chauffeur.

What To Look For When Hiring A Chauffeur

Published on April 30, 2021

Do you know what to look for when hiring a chauffeur? Hiring a chauffeur can be an excellent choice and be of great help for you and your household. But is it important to know exactly what you need, and are looking for. You will get the best result if you search for your new chauffeur is specific and focused. Therefore it is important to know what works, and what you need. But also what to look for. It will make the interviewing process a lot easier. And you can make a better decision, too.

What Does A Full Time Butler Do?

Published on April 29, 2021

The role of a butler has changed throughout the years. From the traditional duties ported by famous fictional butlers like Reginald Jeeves in Batman, and Charles Carson in Downton Abbey. Butlers are in fact still relevant in today’s society. They can be an important member of staff in a modern busy household. But it. is important to understand the tasks the butler would be able to do for you and your household. So what does a full time butler do?

Why Online Silver Service Training Actually Works

Published on April 27, 2021

If you are looking to invest in a Silver Service training course? You should consider an online silver service training course! It might not be the first thing that comes to mind when you are looking at silver service training. As it’s known to be very hands-on. A good silver service training course will teach you lots of practical skills. So it is fair to wonder how that would translate into online training. And how much you would actually learn, and how! You might be surprised to hear that online silver service training actually works. Because of intelligently made training courses and clever usage of modern training platforms. This way, you will learn just as much as in-person silver service training!

Sleep Training Special Series – Part 3

Published on April 25, 2021

Welcome to Part 3 of the Sleep Training Special Series. In this three-part series, qualified sleep trainer Sonya Kumar shared all you need to know about sleep training. Whether you are a new parent, have recently had another baby or are a childcare professional. Find out everything you need to know in this sleep training special series – part 3.

Hire A Chauffeur to Save Time

Published on April 22, 2021

If you are extremely busy, you should look into the possibilities to hire a chauffeur to save time. Whether it can help streamline your commute to and from work. Help out with the school run, or just give overall support to the whole family. Having a chauffeur is practical for so many reasons, and it can definitely save you time!

How To Hire A Full Time Chauffeur

Published on April 19, 2021

If you lead a busy life, then having a chauffeur can really make a big difference. Not only to your life but to your family’s too. If you ever stress about getting the children to school in time before your morning commute. If you want to use your travel time more efficiently. And want to make sure you always have a reliable professional there to safely transport you and your family – then a full time chauffeur might just be the answer.

So here is the complete guide on how to hire a full time chauffeur.

Sleep Training Special Series – Part 2

Published on April 15, 2021

Welcome to Part 2 of the Sleep Training Special Series. In this three-part series, qualified sleep trainer Sonya Kumar shared all you need to know about sleep training. Whether you are a new parent, have recently had another baby or are a childcare professional. Find out everything you need to know in this sleep training special series – part 2.

How To Nail Your Chauffeur Job Interview

Published on April 14, 2021

Congratulations, you have a chauffeur job interview! You have clearly made a good first impression, with your CV and application. But the job interview is where you can really make the difference. This is your one opportunity to impress and show why you are really suited for this job. It might be the only opportunity you get for this role. So do you know how to nail your chauffeur job interview and how to impress? Find out here!

Why Online House Management Training Actually Works

Published on April 12, 2021

Did you know you can now do house management training online as well? If you are looking to start house management training, you really should consider an online e-learning version. You might not be too sure about online training in general. Or how it could practically work to do a house management training course completely from your computer. You might be sceptical or surprised to hear that online house management training actually works. The combination of well-designed courses, good technology and the best training providers, has really elevated the e-learning training market. And this means that you will learn just as much as you would have at an in-person house management training course!

Is It Time For A Second Nanny?

Published on April 11, 2021

Do you know when you should think about hiring a second nanny? You might have a nanny already at the moment. You might be very happy with them and their work. And how they fit in with your family and children. But there slowly but surely, might be tasks that go uncompleted. Perhaps your nanny feels they are running out of time every day. Or, perhaps you have recently had another baby. Any other change of circumstances could also mean that perhaps it is time for a second nanny. It’s important to make a well-informed decision before you start looking to hire another person.

So is it time for a second nanny?

Sleep Training Special Series – Part 1

Published on April 8, 2021

Welcome to Part 1 of the Sleep Training Special Series. In this three-part series, qualified sleep trainer Sonya Kumar shared all you need to know about sleep training. Whether you are a new parent, have recently had another baby or are a childcare professional. Find out everything you need to know in this sleep training special series – part 1.

When To Start Looking For A New Gardener

Published on April 7, 2021

Do you currently have a gardener working for you? There could be several reasons to hire, or to start looking for a new gardener. One of those could simply be because the work is too much for one person. But another could be because the gardener is simply not suited for the role. Or perhaps the job has changed. Let’s look in more detail about why and when to start looking for a new gardener.

Why Online Housekeeping Training Actually Works

Published on April 5, 2021

Are you looking into signing up for online Housekeeping training? You might not be quite sure whether it is the right thing to do. Because one would expect housekeeping training to be very practically-based. To complete a successful housekeeping course, you need to learn lots of practical housekeeping skills. So how does that work in an online training format? You might be surprised to hear that online housekeeping training actually works. It takes great technology and high-end training courses that have cleverly been moulded to online e-learning courses. Meaning that you will learn just as much as in-person housekeeping training!

Why Online Butler Training Actually Works

Published on April 3, 2021

Are you considering online butler training? You might be hesitant. Butler training is knowing to be very hands-on. You will learn lots of practical skills. So how would that translate into online training? You might be surprised to hear that online butler training actually works. But with cleverly, and intelligently made training courses. You will learn just as much as in-person butler training!

Is An Online E-learning Course Hard?

Published on April 2, 2021

Are you considering signing up for an online e-learning course? If it is the first time you have ever done an online e-learning course, it can be difficult to know if it is for you. Will you find an online e-learning course hard? Or will it be right for you? The good thing is, online training really can be right for everybody. Follow these tips below to make the best out of any online e-learning course. And you will not find it hard at all to get through any online training!

What To Look For When Hiring A Gardener

Published on April 1, 2021

Do you know what to look for when hiring a gardener? If you are looking to hire a new gardener for your home, you need to be clear on your needs. The more specific your search, the better the result. So know what works, and what you need. But also what to look for. It will make the interviewing process a lot easier. And you can make a better decision, too.

What Tasks A Gardener Should Not Do

Published on March 31, 2021

Gardeners are amazing, versatile and very skilled professionals. the gardening profession is very all-encompassing and there are so many tasks that can fall under a gardening job. But equally so, many tasks do not. When you hire a gardener, it is important to know this. To set expectations right. Find out here what tasks a gardener should not do.

The Glamour Of The Domestic Staff Industry

Published on March 26, 2021

Are you fascinated with the glamour of the domestic staff industry? There are many television shows and movies nowadays that showcase the glamorous side of domestic staff. Working in the most beautiful settings. Travelling around the world. And hearing the best stories about high society. But is working in the domestic staff industry as glamourous as it seems?

Hire A Gardener For The Summer Months

Published on March 25, 2021

Do you have a sizeable garden or outside space? Even if it is a smaller garden, it can be quite a lot of work to keep it up. Especially in the summer, when you probably will use the outside space most. So did you know you can hire a gardener for the summer months? It can be a great solution to stay on top of everything. And enjoy your outside space without worries, for those long summer days and evenings!

Top Gardening Tips for Spring

Published on March 24, 2021

Now that spring has sprung, is your garden ready too? Some would argue that what you do in spring is your garden, has the biggest effect on your outside space for the rest of the year. So make sure you are ready and follow the below list full of all the top gardening tips for springs. Or make sure you have a gardener who can complete these must-do tasks!

Can Anybody Become A Gardener?

Published on March 23, 2021

Are you interested in the gardening profession, or do you have an interest in working outdoors, in nature? Then you might want to look at whether it will be suited for you. And you might wonder if anybody can become a gardener. It is good to know what it takes, so you can make n informed decision.

Is A Nanny Suited To Work With Babies?

Published on March 22, 2021

Do you know if a nanny is suited to work with babies? If you are looking for someone to take care of your newborn or baby, it is good to consider all options. there are many different types of childcare available. But when it comes to newborns and babies, you want to make sure you make the right choice. So find out here if a nanny is suited to work with babies.

How Long Does It Take To Hire A Live In Nanny?

Published on March 21, 2021

Do you know how long it takes to hire a live in nanny? If you know you will need a (new) live in nanny for your family soon, you need to start planning. Finding the right nanny is crucial for you and your family. So you want to make sure you have enough time to find the correct match. And not feel rushed and choose a nanny that does not fit your family needs. Especially when it comes to a live in nanny. As they will be so heavily involved in family life! Find out here how long it takes to hire a live in nanny and plan accordingly.

Characteristics of a Live In Housekeeper

Published on March 18, 2021

Do you know what the characteristics of a live in housekeeper are? Or should be? Whether you are looking for a new housekeeper and need some guidance. Or if you are a housekeeper yourself, you might want to know if you would be suited to live in with a household. Find out everything here.

Misconceptions Of Online Training

Published on March 17, 2021

Online training and e-learning are fast becoming a more present alternative to in-person training courses. And rightly so. There are many benefits to online training. Especially with new technologies and designs, online training can give a very similar experience to in-person training. With high-quality content, online training is here to stay. But there are still misconceptions of online training. Find out all you need to know here.

How To Interview Domestic Staff Candidates

Published on March 16, 2021

Do you know how to interview domestic staff candidates? If you are looking to hire a new member of staff for your household, then the interview stage is important. You can tell a lot from someone’s CV. But the interview is really the opportunity for you to get to know the candidates. To see if they would be suited for the job. And to make sure their personality matches for you and your family. So find out here how to interview domestic staff candidates, to make sure you get the most out of the interview process!

How To Progress Your Domestic Staff Career

Published on March 15, 2021

Do you know how to progress your domestic staff career? Whether you are working as a housekeeper, nanny, gardener, butler, or any other type of domestic staff. It is important to have a goal in your career to be working towards. And that can mean many different things. But knowing how to get there, can be as important as the goal itself.

Could YOU Work for the World’s Richest Families?

Published on March 15, 2021

Could YOU work for the world’s richest families? Put your life on hold and be ready to jump on a private jet with 30 minutes’ notice or babysit a diamond-clad dog, says high-end agency CEO (but you could earn £90,000 a year). The Mail Online Features Polo & Tweed, and CEO, Lucy Challenger

Read the full article here.

Could Being A Gardener Be Your Dream Job

Published on March 13, 2021

When you are looking for a new job, or perhaps a new career, it can be challenging to know where to start. Important is that you look at a combination of what you enjoy doing. And what you are good at. If you find that together in a job, you can consider yourself very lucky! So if you love working outdoors and manual work, and you have natural green fingers. Then maybe, could being a gardener be your dream job? Find out here!

How To Be Successful in The Domestic Staff Industry

Published on March 10, 2021

Do you know how to be successful in the domestic staff industry? Perhaps you are a butler, a housekeeper, gardener, nanny or any person working in the domestic industry. It can be very different from corporate work, for example. And being successful can sometimes feel and look a bit different. So let us show you how you can be, and feel successful being part of the domestic staff industry!

Could You Be A Good House Manager?

Published on March 9, 2021

Do you want to become a house manager, but are not sure whether it is the right choice for you? Do you know what makes a good house manager?

Is Your House Suited For a Live In Housekeeper?

Published on March 8, 2021

Are you considering hiring a live in housekeeper but not sure if your house is suited for one? Do you know what you should provide for a live in housekeeper?

What Is The Difference Between a House Manager And An Estate Manager?

Published on March 5, 2021

Many people would have heard of a house manager or an estate manager, but some people assume they are the same role. What are the key differences between these two roles? Also what tasks are similar and different between the two?

The Daily Mail features Polo & Tweed’s Amazing Personal Training Job

Published on March 5, 2021

Sure beats a gym! ‘VIP’ Qatari family seek ‘discreet’ female personal trainer to live and train at the palace and join them on holidays – all for a £120,000 TAX FREE annual salary. Read the full article here.

The Bridgerton Effect – Mayfair Times Exclusive with Polo & Tweed

Published on March 4, 2021

Mayfair provided much of the inspiration for the Netflix blockbuster Bridgerton, which has, in turn, sparked a revival of the Regency lifestyle. Jonathan Whiley spoke to Lucy Challenger, CEO of Polo & Tweed, about the Bridgerton Effect.

You can read the full article here. Jump to page 16!

E-learning Is An Investment in Your Career

Published on March 3, 2021

Online training is becoming a more and more common way for people nowadays to obtain certificates and take training courses. And rightly so. There are many reasons why online training, also called e-learning, can be really beneficial. And sometimes even more suited than in-person training. It definitely is true that e-learning really is an investment in your career!

Who Can Become A House Manager?

Published on March 1, 2021

Are you thinking of becoming a house manager, but aren’t sure what sort of skills and traits are required? So, who can become a house manager?

What Are Typical Tasks of a House Manager?

Published on February 27, 2021

You may have already heard of the role of house manager. But do you know what typical tasks a house manager has to complete on a daily basis? Are you aware of the benefits of having a house manager for your home?

Mental Health Tips For Domestic Staff

Published on February 26, 2021

Looking after your own, and the mental health of your staff is extremely important. In the often very busy, non-stop world of domestic staff, it can often be overlooked. You might love your job, so hardly take any breaks. Or maybe you really need the money, so take certain things on the chin you actually do not want to or are able to do. Recognising, and making time for mental health and wellbeing is important to keep your domestic staff happy and healthy. Which in turn will reflect on how well they will be able to do their job. So it’s an important win-win situation. Keep reading for our top mental health tips for domestic staff!

Skills Of A Good Estate Manager

Published on February 25, 2021

Do you know what an estate manager is? Do you think you have the skills and personality to become an effective estate manager? What skills do you need to become a top estate manager?

Interview Techniques Everyone Should Know

Published on February 24, 2021

Do you often have to interview new people? Or will you soon have to start interviewing candidates for a role, and are looking for guidance? Then look no further! Follow these interview techniques everyone should know. To make sure you get the best out of the interview and find the best candidate for the role you are looking to fill.

Why Would An Estate Manager Suit Your Household?

Published on February 23, 2021

Do you know what an estate manager is? You may have heard of the title. But are you aware of what tasks they do? And how they can help a family with a busy schedule? Would an estate manager be a perfect fit for your family?

How To Prepare For Your Gardener Job Interview

Published on February 22, 2021

If you are a gardener and looking for a new job, it can often be challenging to prepare for a job interview. A lot depends on the job interview. As this is your chance to leave the right impression. So not preparing for your job interview can be a big mistake. And the difference between you getting the job, and having to apply for other jobs again!

Top Tips on Payroll and Contracts for Domestic Staff

Published on February 19, 2021

Whether you are employing a domestic employee for the first time, or are already an employer. Setting up a contract of employment and operating a PAYE scheme, may feel a little daunting. But don’t worry, our friends at Stafftax are here to help. They compiled their top tips on payroll and contracts for domestic staff. To help support you through your journey as a domestic employer.

How Do You Hire a Butler For The Day?

Published on February 18, 2021

Have you ever wanted to experience what it is like to have your own personal butler for a day? Do you not know how to hire one or are not sure why you would want a butler? This could potentially be a great gift to a family member or friend. Or maybe even yourself!

There is a process for booking a butler which will be covered in this blog. Polo and Tweed are happy to help you if you do want to hire a butler for a day. A butler can help with many tasks and would be extremely helpful in preparing for an event or party.

So how do you hire a butler for a day?

Are E-Learning Courses Real Training Courses?

Published on February 18, 2021

Are you looking into new training courses, but are not sure about online training? It might at the moment be the only option for you to do, as travel or group training might not be available. But there are many misconceptions about e-learning training courses. With some people wondering if they are even real! Time to look at what E-learning courses really are, and how they can be suitable for you.

Can You Hire A Gardener For The Day?

Published on February 16, 2021

Are you not sure if you can hire a gardener for the day? You most certainly can! Even if you do not need a gardener for a full day, but just for a couple of hours, this is possible too. Keep reading to understand how to hire a gardener for the day, as well as any other things you should think about.

The Different Types of Butlers and How They Are Unique

Published on February 15, 2021

You have most likely heard of a butler, but did you know that there are many different types of butlers? What is the difference between these unique types of a butler? The role of a butler has evolved a lot over the years and is very different from the traditional style of butler seen in TV and films.

This is why it’s pivotal that when hiring a butler you know all of the possible options. This will help you find the right fit for your family.

A Day In the Life of a Domestic Help Goddess – Country & Town House Magazine

Published on February 15, 2021

Lucy Challenger, CEO of Polo & Tweed, gave an exclusive look into a typical day in the life of a domestic help goddess. Interviewed by Country & Town House Magazine

This fun article shows the behind the scenes of what really goes on with Lucy and her busy working day at Polo & Tweed HQ!

You can read the full article here.

How You Can Hire A Temporary Gardener

Published on February 13, 2021

Are you looking to hire a temporary gardener, but are not sure where to start? You can try to self-hire, use recommendations in your network, or use an agency to help you. So find out what option works best for you so you can hire the right temporary gardener for you!

How Do You Become A Butler?

Published on February 10, 2021

Have you ever wondered how to become a butler? Has the idea of possibly working in luxurious homes or potentially going abroad with a principle ever appealed to you? Do you think you have the right traits and personality to be a qualified butler? This role is not for everyone, so think long and hard before committing yourself.

So how do you become a butler?

Does A Gardener Need A DBS?

Published on February 9, 2021

Do you wonder if a gardener needs a DBS? Whether you are a gardener yourself. Or if you are looking to hire a gardener. It is important to know what a DBS is, who would need one. And of course, how to get one too!

How to find Live in Nanny Roles

Published on February 8, 2021

Are you searching for a role as a live in nanny but don’t know where to start? Are you not finding any decent roles from your current search? Well, finding the right family to work with is pivotal as you will be working with them every day. So it is important that it is the right fit. It is imperative that you look in the right places to find the best possible options for you. And ultimately find that perfect match. It may take some searching to find a good match that offers the right package that fits your needs. This is why you have to be looking in the right places. And here is how to find live in nanny roles, suited for you.

Luxe Bible Magazine Feature Polo & Tweed for Valentine’s Day

Published on February 8, 2021

Luxe Bible, the Digital Magazine, featured Polo & Tweed’s top tips for a luxurious Valentine’s Day. A perfect way to make Valentine’s Day a special occasion.

You can read the full article here.

How A Live In Nanny Can Help Decrease Stress

Published on February 7, 2021

Do you have a busy schedule that is leaving you stressed? If you have kids, is it hard to balance work life and spend time with your children? Did you know that a live in nanny can help decrease stress – for you and your family!

How To Hire A Live In Nanny

Published on February 3, 2021

Are you in need of a live-in nanny but are not sure where to start with your search? Perhaps you are not finding the results from your current searches? Are you not sure about how to hire a live in nanny?

How to Safely Employ Domestic Staff

Published on February 3, 2021

Do you know how to safely employ domestic staff? Hiring a new member of staff can feel a little daunting, but don’t worry, our friends at Stafftax are here to help. In this blog we explain some of the key things you will need to do. To ensure that your next hire is taken on, both safely and legally.

What Qualifications Should Domestic Staff Have?

Published on February 2, 2021

If you are looking to hire domestic staff, or maybe get a job as domestic staff, it is important to know what qualifications domestic staff should have. This can very much depend on the job and the setup, but still. It is good to be informed about all the different options there are. So you can look into qualifications and training you, or your member of staff can take.

What Is A Live In Housekeeper – And Why Is It So Popular?

Published on February 1, 2021

Are you interested in hiring a live in housekeeper, but not entirely sure what they offer or what they do? And whether a live in housekeeper would be the right fit for your family? So what is a live in housekeeper – and why is it so popular? Let’s find out!

How Do You Become A Gardener?

Published on January 29, 2021

Are you interested in becoming a gardener, but you are not sure where to start? If you want to become a gardener, you need to firstly understand whether you would like the job. Then you can look at getting certain suited qualifications. And finally find a job, even as a junior gardener or an apprentice to get you started!

Why Should You Hire A Live-In Nanny?

Published on January 28, 2021

You have probably heard of a nanny before, but did you know there are many different types of nannies? Do you need a nanny to stay with your family so their work hours can be a little more flexible than a common nanny? If the answer is yes you are looking for a live-in Nanny. Depending on the needs of your family, the level of flexibility in the care you require and your daily and weekly routines a live-in Nanny could be the perfect option.

My West London Life Interviews Lucy Challenger

Published on January 28, 2021

My West London Life spoke to Lucy Challenger, CEO of Polo & Tweed about her top regency etiquette tips – what to do, and what not to do in polite society!

You can read the full article here

Can You Combine Online Training With A Job

Published on January 27, 2021

Are you wondering if you can combine online training with a job? This is a fair question and many people who are very busy, wonder if they can take on an online training course too. The short answer is yes, absolutely! Whether you have a job or a very busy private life. You can absolutely combine this with online training. Let us show you how.

Mail Online Speaks to Etiquette Expert Lucy Challenger

Published on January 27, 2021

The VERY strict etiquette rules women of the Bridgerton era had to follow – from no public laughing to NEVER sitting beside a man in a carriage.

Read the full article here.

The Difference Between A Live In Nanny and An Au Pair

Published on January 26, 2021

Have you heard of a nanny and an au pair before but didn’t know the difference between them? If you are considering hiring someone to help out with your children you might have heard of both options. But knowing the difference between a live in nanny and an au pair is crucial. So that you can make your best-informed decision picking the person best suited for you and your family.

What Is A Live In Nanny?

Published on January 25, 2021

Are you interested in hiring a live in nanny, but not entirely sure what they offer or what they do? And whether a live in nanny would be the right fit for your family?

What Do You Need For Online Training?

Published on January 24, 2021

Do you know what you need to do, and prepare for online training? If you have signed up for an online training course, you want to have the right set up. So that you can get the most out of your training course. And learn as much as you can! So have a look at our tips below on what you need for online training, to get you started well!

Will You Enjoy A Gardening Job?

Published on January 22, 2021

Are you looking to become a gardener? Then it is essential for you to find it if you will enjoy a gardening job. Whether you have some experience in the area already. Or if you are completely new to the industry. Keep reading to find out if you will enjoy a gardening job!

How Is A Domestic Household Gardener Different

Published on January 20, 2021

Do you know what a domestic household gardener is, and he a domestic household gardener is different? Time to find out! Gardeners can work in all different types of setups. But the domestic household gardener is someone who specifically works for private households. Do you know exactly what that means, and why it is different? Find out all here!

Why You Should Consider a Temporary Gardener

Published on January 20, 2021

Do you know why you should hire a temporary gardener? There are many different reasons why you should consider this. Even if your garden is not extremely large, of not that difficult to maintain. Perhaps you want to get it ready for a specific event? Or you might temporarily be unable to maintain your garden. Finally, you might just need a professional to help you out. All valid reasons why you should consider to hire a temporary gardener!

The Mail Online Speaks to Polo & Tweed

Published on January 19, 2021

Published on January 16, 2021

Are you looking to hire a gardener in your area? Then you need to make sure you know how you want to hire, and where to best look for gardeners. There are various different ways you can look to hire a gardener in your local area. But you should also be aware of what process might work best for you, and what to think of when hiring!

The Best Time To Start Online Housekeeping Training

Published on January 14, 2021

Do you wonder what the best time is to start online housekeeping training? If you are considering housekeeping training, then firstly looking at an online training option can be a great decision to make. Whether you are unable to attend in-person training. Or you cannot or do not want to travel to the training. Or perhaps the online training fits in with your schedule more. There are many reasons to do a housekeeping training course online. So find out here as well what would be the best time to start your online housekeeping training!

BBC Radio London Jo Good Interviews Lucy Challenger from Polo & Tweed

Published on January 12, 2021

Jo Good, from BBC Radio London interviewed Polo & Tweed’s CEO Lucy Challenger on the rise of temporary and short term hires during the world pandemic and the national lockdown. Lucy and Jo spoke about the demands on nannies and what it’s like for Lucy with her own child and nanny.

You can listen to the full interview here!

Hire Domestic Staff for A Day

Published on January 11, 2021

Did you know that you can hire domestic staff for a day? There are many different options you can choose from. And many different reasons. It can be a great addition to a special party or event, for example. Or perhaps you need the extra help for a certain day, but not something long term. Find out all the options here and how to hire domestic staff for a day! Read More

Where Can You Hire A Gardener?

Published on January 10, 2021

Do you know where you can hire a gardener? If you are looking for a new gardener, it can sometimes be difficult to know where the start. Do you hire someone directly, and where do you find good gardeners? What would be the best route to take, to hire a gardener? Keep reading for all the answers!

Do You Need A Live In Gardener?

Published on January 7, 2021

Do you need a live in gardener? If you are looking to hire a new gardener, this might be something you want to consider. Gardeners can have extremely flexible working schedules. From only working once a week for you, up to full time hours. Depending on your setup, let us show you if you indeed need a live in gardener for your outside space!

Hire A Gardener Without Stress

Published on January 5, 2021

If you want to hire a gardener without stress, you need to make sure that you prepare for the process. And that starts a lot earlier than at the moment you are interviewing people for your new gardening role. Follow the below steps to set up an efficient recruitment process, so that you can hire a new gardener without stress!

Why You Should Invest In Online Training

Published on January 3, 2021

Do you know why you should invest in online training? Online training courses have become more and more popular over the last couple of years. With an exponential rise in 2020, as travel and gathering were restricted all over the world. Although some may still prefer in-person training where possible. There are so many great benefits to doing online training too.

How To Find A Long Term Gardener

Published on January 2, 2021

Do you know how to find a long term gardener? There are specific strategies you can use and things to keep in mind. Finding a long term gardener for your house or estate is a big decision to make! So make sure you follow the right steps. So that you indeed find the right person for the job, and keep them with you long term!

What Is The Best Time To Hire A Gardener

Published on December 31, 2020

Are you not sure about what the best time is to hire a gardener? Let us help you! If you are looking to hire a gardener for your home or estate, it is important to get the process right And starting the recruitment process at the right time can make a big difference. When the best time to hire a gardener is, will really depend on your situation and setup. We will take you through the different scenarios below!

How Long Does It Take To Hire A Gardener?

Published on December 30, 2020

Do you know how long it takes to hire a gardener? It can really depend on what recruitment method you go for. And whether you are self-recruiting, or using the help of an agency. One thing to keep in mind though – is that you should never rush when you are trying to hire a gardener. It is important to get the process right. Otherwise, you might end up doing it twice!

Popular Domestic Staff Positions

Published on December 29, 2020

Do you know what the most popular domestic staff positions are? What kind of domestic staff roles are out there, and which might be suited for you? The domestic staffing industry is a large industry that employs millions of people all over the world. And it can be a very exciting career to get into! So find out the most popular domestic staff positions here, and see what might fit in with your skills and experience.

How Often Should A Gardener Work?

Published on December 26, 2020

Do you know how often a gardener should work? if you are looking to hire a new gardener for your outside space. It might be difficult for you to judge how often your gardener should come to work for you. It can depend on quite a few factors, which we have broken down for you below.

What Does An Online Learning Platform Look Like?

Published on December 24, 2020

Online training is becoming increasingly popular. But do you know what an online platform does look like? If you are new to online learning then it might be helpful to learn a little more first about what to expect. So that you can start your online learning and training journey with confidence.

Top Tips For Gardening With Children

Published on December 23, 2020

Do you like working in the garden? You should include your children in some of your gardening tasks! There are some great top tips for gardening with children. It’s a great opportunity for them to learn, and be active too. So time to put the wellies on, the hands dirty and get some fun and educational gardening done with your children!

What Should Be On Your Gardener CV

Published on December 22, 2020

Do you know what should be on your gardener CV? If you are looking to apply for a new gardener role, a good CV will be crucial. It will be the first impression a potential new employer will have of you. And potentially your only opportunity to leave a good impression! So make sure your CV has all the right information on it so you make the best chance of landing your need dream gardener job.

How To Spot A Bad Online Training Course

Published on December 18, 2020

Do you know how to spot a bad online training course? With online training becoming more and more popular. It can be difficult to distinguish between reputable training providers. And those who will not give you any value for money at all. Whether you have done many online training courses before, or if you are new in this area. It can be quite tricky to spot a bad online training course. So follow our guide here to help you make sense of it all.

Why Reference Checking Your Gardener is Crucial

Published on December 17, 2020

Do you know why reference checking your gardener is crucial? If you are looking to hire a new gardener, you have to go through the whole recruitment process. Which can be lengthy and time-consuming. But to make sure you are finding the right person for your household, it is crucial not to miss any steps. Reference checking is one of the most important parts of recruitment, but it often gets forgotten.

Find out here why reference checking your new gardener is crucial before you make a job offer.

Start Your New Year With Online Training

Published on December 16, 2020

Are you ready to start your new year with online training? You should! Starting new, positive habits in the new year can be a great thing to do to get you off to a great start. Online training will build your confidence. And you will be able to upgrade your CV, and potentially even your job. So why wait? Start your new year as you mean to go on!

How To Select The Best Private Household Gardener

Published on December 15, 2020

Do you know how to select the best private household gardener for your home? Let us help you! Hiring any new member of staff can be a challenging thing to do. There are many aspects to the process. And you want to make sure you think of everything. To get the best possible outcome. But fear not, we are here to help. So why not start by reading about the top things on how you can best select your new private household gardener. Read More

How To Create A Tropical Garden

Published on December 14, 2020

Do you like the idea of having a tropical garden? But do you now live in a tropical climate? Not to worry! With the right knowledge and skills, you will know how to create a tropical garden that lasts. It is not easy and it requires time and dedication. So if you can have a gardener to help you out, or set it up for you, this can be a great option.

But let’s have a look first at how to create a tropical garden, in a non-tropical climate.

What Is A Groundskeeper?

Published on December 9, 2020

Do you know what a groundskeeper is? And what they do? In Britain, the word groundsman and groundswoman will also be used for this profession. Being a groundskeeper can be a really exciting, all-encompassing role. Equally so, when you are looking to hire a groundskeeper, it is important you know what to look for. To make sure you make the right decision for you and your household. So find out all you need to know here!

Hire a Landscaper For Your New Home

Published on December 8, 2020

Are you moving house? Or have recently moved to a new place, with a garden? You should really hire a landscaper for your new home and outside space! Doing up the garden can often be the last thing on your mind when you have the whole house to sort out. That’s why it is such a good idea to let a professional landscaper take over. Let them worry about all the planning and logistics and you will have the garden of your dreams without any of the hard work.

What Is An Arborist?

Published on December 7, 2020

Do you know what an arborist is? You might have heard from gardeners and landscapers. And even maybe tree surgeons. But what an arborist actually is, can be unclear for many people. They are often considered similar to tree surgeons. And although there are many similarities. There can be important differences too. Find out all about it here!

Extra Skills A Gardener Could Offer

Published on December 3, 2020

a gardener Do you know that your gardener might have extra skills they could offer? Many gardeners will have extra qualifications or skills. And they might well come in very handy for you and your household. Or, if you are looking to hire a gardener. Then these following skills are good to keep in mind. Because you might be able to get one person for what you thought to be two different jobs!

Tools Every Gardener Needs

Published on December 2, 2020

Do you now the tools every gardener needs to work well? Having good quality tools is extremely important to make sure that the work your gardener needs to do is done well and efficiently. Not having the right tools can really slow work down. If something can be done with the help of a piece of equipment, in gardening it is definitely worth it. Gardening is a very labour-intensive job. Which requires lots of heavy manual labour which can be testing on even the fittest body. So making sure you have these tools every gardener needs, can make a big difference.

Can You Put Online Courses On Your CV?

Published on December 1, 2020

Are you wondering if you can put online courses on your CV? If you are considering to enrol in an online training course, it is important to know what they can do for you. What are the benefits? How can you use these qualifications? And indeed, can you put them on your CV? Let’s find out!

Can You Hire Domestic Staff From Abroad?

Published on November 30, 2020

Are you looking to hire domestic staff from abroad? For various reasons, it can be a very popular option. Perhaps you are relocation from one country to the other, and you want to bring your current member of staff with you. Or you have found someone who seems perfect, but they are living abroad at the moment. Whatever reason you may have, it is important what you can and cannot do when it comes to hiring domestic staff from abroad.

So let’s have a look. Can you hire domestic staff from abroad?

The Daily Mail Gives Headline News to Polo & Tweed

Published on November 30, 2020

Lucy Challenger, CEO of Polo & Tweed, along with some of the fabulous candidates on the books, made headline news today with the Daily Mail.

You can read the full article here.

Can Anyone Be A Gardener?

Published on November 26, 2020

Can anyone be a gardener? It’s a question you may ask yourself when you are looking for a new career. And in short, not everyone can be a gardener. It is not a job or profession suited for everyone. And it is important you have a certain level of interest in gardening and outdoor works too. As a gardener does not stop in the rain!

Find out more here on what it takes to be a gardener, and why it would not be suited for everyone.

What Makes a Good Gardener?

Published on November 25, 2020

Do you know what makes a good gardener? Whether you are looking to hire a gardener. Of you are looking for a job as a gardener. Is it important to know what makes a really good gardener. So you can either look out for this in job interviews. Or you can look to work in these things within your own work. And maybe really spark a passion for gardening you did not know you had in you!

The Difference Between a Gardener and a Landscaper

Published on November 23, 2020

Do you know the difference between a gardener and a landscaper? When you are looking for someone to look after your outside space. Is it important to know exactly what you are looking for. And what type of person, with what type of background, would suit the work best. Only then can you have successful results for you, and your outside space.

So what really is the difference between a gardener and a landscaper?

What is The Meaning Of Domestic Staff?

Published on November 21, 2020

You will probably have heard of the term. But do you really know what the meaning is of domestic staff? Some people think it is something of the past, from a Downton Abbey area. However, it is very much a thing of the present, and a big industry! So whether you are looking for work as domestic staff. Or if you are looking to hire domestic staff. Let’s have a real good look at the meaning of it, and what it could mean for you.

Essential Interview Questions For Your Gardener

Published on November 20, 2020

Are you interviewing prospective gardeners? An interview can be quite a challenging thing to do. The key is to be prepared. And to understand exactly what you want to get out of the interview. So to prepare your interviews, come up with a list of questions that you definitely must ask. And we have done the work for you already. Please have a look at our essential interview questions for your gardener. So that you can get through the interview process effectively!

How Qualified Should Your Gardener Be?

Published on November 19, 2020

If you are looking for a new gardener, it can sometimes be challenging to understand exactly what to look for. And how qualified your gardener should be, for example? There are many different types of gardeners who might all have different backgrounds, experiences and qualifications. Let us help you shed some light on what to look out for, and what is important.

Find out now how qualified your gardener should be, and what is important to look out for.

The Daily Mail Shares our Polo & Tweed Top Job with their Readers!

Published on November 19, 2020

Back in the press with The Daily Mail sharing one of Polo & Tweed’s top job with their readers!

You can read the full article here

The Sun Newspaper Shares Polo & Tweed Top Jobs to Their Readers!

Published on November 18, 2020

As a domestic recruitment and training agency, we are often tasked with finding incredible jobs for our lovely candidates. The Sun newspaper shared one of our top jobs with their readers!

You can read the full article here.

What Services Do Gardeners Offer?

Published on November 18, 2020

Do you know what services gardeners offer? When you are considering hiring a gardener, it is important what services they do offer. To make sure you find the right match for you. And to ensure it matches with what your garden and outside space require. So that you can find the best gardener. With the best skills and services suited for you!

Become a Successful Private Household Manager

Published on November 17, 2020

To be a successful private household manager, the most important questions to ask yourself are: “What is the scope of the household management position?”. And: “What are the essential skills required?”.

Once you know exactly what goes into this demanding, yet rewarding position. You will be able to plot your own course. Towards the very highest level of household management success.

Here is your chance to decide if pursuing a management position in a beautiful home or estate is right for you. As well as for your skills and interests.

Epicurean Life Exclusive Interview with CEO Lucy Challenger

Published on November 17, 2020

Epicurean Life magazine gave an exclusive interview with CEO and founder Lucy Challenger. Discussing luxury placements and the right way to find household staff.

You can read the full article here.

Is Online Training Effective?

Published on November 16, 2020

Are you considering signing up for online training? You might be wondering if online training is effective. An effective way of learning, and effective thing to do to boost your CV. And maybe even an effective way to get higher up into your job or earn a better salary. So let’s find out how effective online training can be for you!

Should You Employ Your Gardener?

Published on November 14, 2020

Should you employ your gardener? When you are looking to hire a gardener, this is definitely something to consider. But even if you, yourself are a gardener. It is important to know what the rules and regulations are, in the country you work in. And then also figure out whether employment or being self-employed is the best way for you to go.

So let’s have a look, should you employ your gardener?

The Sun Newspaper Features Polo & Tweed

Published on November 13, 2020

The Sun Newspaper featured Polo & Tweed and our CEO Lucy Challenger, on how domestic recruitment is still surging despite the world pandemic!

You can read the full article here.

Hire A Gardener To Start A Vegetable Plot

Published on November 11, 2020

Have you always wanted to start a vegetable plot? But have no idea where to start, or how to do it? You should hire a gardener to start a vegetable plot for you! There are so many benefits to having a vegetable plot. And your gardener will not only take all the hard work away from you. They will keep it in the best possible condition too!

How To Self-Hire a Gardener

Published on November 10, 2020

If you are looking to self-hire a gardener, there are several things you need to be aware of. It is a lot of hard work, and it can be challenging making the right decisions. So make sure you know exactly what you are getting started with when you self-hire a gardener. So that you don’t get disheartened in the process. And you get the results you’re after!

Training Options For Domestic Staff

Published on November 9, 2020

Do you know what training options there are for domestic staff? Many more than you might think! Training is a great way to invest in your staff. It does not mean someone is doing something wrong, or badly. It simply means you want to give them the confidence to be able to learn even more things. to develop further. And to build in confidence too.

If you are working in a domestic household yourself, investing in training options can really open lots of doors. So find out all the options now!

Online Silver Service Training To Boost Confidence

Published on November 7, 2020

Do you work in the hospitality industry? Or as domestic household staff? Then you should really consider doing online Silver Service training to boost your confidence! Whatever your job is exactly. Within the domestic household or hospitality industry, you will benefit so much from knowing silver service. Knowing and learning new skills can really boost your confidence in your job. And online training is a great, accessible and affordable way to gain this extra skill. Which in turn will help to give you that confidence boost.

How To Hire Domestic Staff

Published on November 6, 2020

Do you know how to hire domestic staff? Do you even know where to start? When you are looking or a new member of staff for your household, it can feel a little overwhelming. There are many different routes to take to find new people. But the process of recruitment and selection can also be a challenging one. As well as time-consuming! Knowing the options and the right steps to take will save you time, stress and money.

Find out now how to hire domestic staff:

Top Gardening Tips For Winter

Published on November 5, 2020

Do you love to work in your garden? Do you like to make sure your garden or outside space is looking the best it can be? Then make sure you are preparing your garden for the colder months to come. You need to know the top gardening tips for winter, to make sure your outside space stays healthy. It is crucial to do the right work now so that your garden can survive cold winter months and still look stunning throughout.

So what are the top gardening tips for winter?

Why You Need A Gardener For All Seasons

Published on November 3, 2020

Do you know why you need a gardener for all seasons? Many people may think that gardeners are only really needed in the spring and summer. When you are really outdoors a lot, enjoying your outside space. But there is plenty of work to do in the other seasons soo. Very important work, even. Especially to maintain and keep your garden healthy. So you can enjoy it again when the weather turns nice again!

So why do you need a gardener for all seasons?

Find A Gardener For Any Budget

Published on November 2, 2020

When you are looking to find a gardener it is good to know you can really find a gardener for any budget! It all depends on what you need, and what your outside space requires. But even with a limited budget, you can still find a gardener to help you out.

Find out here what gardener could be suited for the budget you are working with!

Should You Hire Domestic Staff For Your Home?

Published on October 31, 2020

Are you at the point where you feel like you could do with some more help in and around the house? Or perhaps with the children, or pets? It might be time to consider if you should hire domestic staff for your home. And if this is a completely new world for you, it can feel a little unclear on where to start. What to think about. And what the options may be. Find out all about how to hire domestic staff for your home!

Online Housekeeping Training To Boost Confidence

Published on October 29, 2020

Are you a Housekeeper lacking confidence in your work? Then you should really consider doing online Housekeeping training to boost your confidence! Even if you have been working as a Houskeeper for many years. Doing online training will give you that extra bit of support, and a brush up on knowledge and skills. You would be surprised how many more skills you would be able to pick up. Which in turn will help in giving you that confidence boost.

Is A Live-In Gardening Job Right For You?

Published on October 28, 2020

Are you considering a live-in gardening job? It is important to find out what that actually means. So that you can really judge if a live-in gardening job is right for you. It might sound appealing to get accommodation with your job, but living in with your employers can come with some downsides too. It is simply not for everyone. So make sure you understand exactly what it means before you take that job offer!

How Much Does A Domestic Household Gardener Make?

Published on October 27, 2020

Are you considering a career as a gardener in a domestic household? It can be a great career, and an exciting one too. But it will, of course, be important for you to understand how much you would make as a domestic household gardener. Although salary and payment are only one part of job satisfaction – it is an important one!

Should You Hire A Live-In Gardener?

Published on October 26, 2020

If you are looking to hire a gardener, you can consider either a live-in or a live-out role. Both will have their own benefits, and one set up might work better for you than the other. Also, if you have never had live-in staff before, it is important to know what to consider. So that you really know if you should hire a live-in gardener. Or if a live-out role might be much more suited for you and your family.

When Should You Fire Your Gardener?

Published on October 22, 2020

Are you considering to fire your gardener? But are not sure if it is the right thing to do? It can be really difficult to let go of any member of staff. Especially if you have built up a relationship with them. But before you fire your gardener, make sure you know when you should. And what steps you should take, to do it in the right way.

If you fire your gardener, make sure you do it right. Here is how.

Dining Etiquette – Dinner Faux Pas You Should Avoid

Published on October 21, 2020

Have you ever thought about proper dining etiquette? Everyone remembers the famous scene in the Pretty Woman Movie, where Julia Roberts accidentally shoots a snail across a very fancy restaurant. A great example of a dinner faux pas, but perhaps an unlikely one. But if you find yourself at formal dinners, whether this is for business or social events. Then it’s important to know your dining etiquette and prevents those dinner faux pas from happening!

Polo & Tweed Awarded Most Outstanding Luxury Domestic Staffing Agency 2021

Published on October 20, 2020

Despite 2020 being the most unusual year we’ve ever faced. We are delighted to be awarded Most Outstanding Luxury Domestic Staffing Agency 2021 by Corp Today

Corp Today is the Best Business Magazine in the world for enterprises. It focuses distinctively on emerging as well as leading fastest growing companies. We are very honoured to be acknowledged by Corp Today. At Polo & Tweed, we strive to provide the best staffing and recruitment solutions all over the world. As well as providing world-class training for all domestic staff.

Work with Us

Would you like to work with the most outstanding luxury domestic staffing agency? We would love to hear from you! Our dedicated team of highly experienced recruitment consultants who can fulfil the best possible staffing needs you have. We have the most extensive vetting process in the industry. This means that all candidates are thoroughly checked. Before you would even see their CV for your consideration. This means we can provide you with a focused, effective and efficient recruitment process. Getting you the best possible domestic staff for your household. Wherever you are in the world.

Train With Us

Would you like to take your career to the next level? You should consider training! We have online, in-person and private training suited for everyone’s needs. Training can boost your career. It can give you confidence. And it can make the difference in getting your dream job. Whether you are looking to get better in Silver Service. Maybe Housekeeping. Or perhaps House Management. There is a training option out there for everyone. And if you cannot find exactly what you need. We will most likely be able to tailor-make a training programme exactly for you. Why not contact us now to find out more!

Luxuria Lifestyle Magazine Features Polo & Tweed

Published on October 20, 2020

Luxuria Lifestyle Magazine featured Polo & Tweed in a wonderful article about their company and work.

You can read the full article here.

LBC Radio Interview with Polo & Tweed’s CEO

Published on October 20, 2020

LBC Radio caught up with CEO Lucy Challenger, to discuss the work she and her team are doing to help put people back in jobs.

You can listen to the full article here:

The Week Magazine – Front Cover!

Published on October 20, 2020

The Week Magazine featured our CEO Lucy Challenger on the front cover, with an article about the work Polo & Tweed were doing.

The Daily Mail – Hire a Live in Chef

Published on October 20, 2020

The Daily Mail featured Polo & Tweed on the plight of the rich during the lockdown.

Read the full article here.

The Times – Hire a live in Chef

Published on October 20, 2020

The Times Newspaper again featured Polo & Tweed with how their clients are hiring live-in Chef’s to help support their households.

Read the full article here.

Mail+ Learnt How to be a Butler over Lockdown

Published on October 20, 2020

The Mail+ interviewed and learnt from Sam, one of our Polo & Tweed trainers – learning skills for Butlering and home service over the lockdown.

You can watch the video here.

Or below here:

Wire Fax News Features Polo & Tweed’s Story

Published on October 20, 2020

Wire Fax News featured Polo & Tweed’s Lockdown story.

The rich were isolated from a domestic Because of the lockdown wealthy Britons have to learn to cook and to wash _ Wire Fax News

Is It Expensive To Have A Gardener?

Published on October 20, 2020

Are you considering hiring a gardener? If you do, you will probably be looking at costs. And you will rightly so wonder if it is expensive to have a gardener. There are many different ways to have a gardener work for you. With many different budget options too! Of course, keep in mind that you do get what you pay for. But when you have a good understanding of what you need, you might well be able to find. the right gardener for your budget/

So is it expensive to have a gardener?

Daily Mail Interview Lucy Challenger, CEO of Polo & Tweed

Published on October 19, 2020

Agent who recruits domestic staff for the super-rich reveals how her clients are struggling in lockdown – including one who didn’t know how to change a toilet roll and others who have never used the washing machine.

Read the full article here.

The Times Newspaper Double Page Spread on Polo & Tweed

Published on October 19, 2020

We were delighted to be heavily featured in the Times Newspaper. No staff? How the super‑rich are coping in lockdown

You can read the full article here.

Polo & Tweed were Featured by the Socialist Worker

Published on October 19, 2020

Rich learn how to clean their own homes as virus crisis hits. Polo & Tweed were featured by the Socialist Worker

Read the full article here.

Irish Examiner Highlights Polo & Tweed to their Readers

Published on October 19, 2020

Imagine losing staff who buff Aston Martins? The Irish Examiner featured Polo & Tweed to their readers.

Metro Newspaper Features Polo & Tweed

Published on October 19, 2020

Polo & Tweed were interviewed and featured in Metro Newspaper both online and in print. The topic of the day was: Wealthy people struggling without housekeepers during the lockdown

Staff To Help Transform Your Outside Space

Published on October 19, 2020

Is it time to start investing in your garden or outside space? We tend to focus a lot on making our house and indoor spaces look exactly the way we want to. But, even in colder weather, your outside space can really be an extension of your house and living space. So make sure you invest in staff to help transform your outside space. It can make all the difference!

What types of staff could help transform my outside space?

Will Online Training Give Me a Higher Salary?

Published on October 16, 2020

Are you looking at ways to get a higher salary in your current job? Or perhaps you are looking to change your job completely, or obtain a higher job position in your current work. With the motivation to get paid more. Have you considered doing online training to achieve a higher salary? Online training is a very accessible and affordable way to add value to your skills and CVs without taking too much of your time either.

The Telegraph Feature Polo & Tweed

Published on October 16, 2020

Polo & Tweed appeared with a feature in The Telegraph newspaper! In this exclusive interview with The Telegraph, Polo & Tweed talk about the exponential rise in interest for the Housekeeping and Butler training courses.

Especially in the lockdown period, many staff members were not able to work for their principals. So the online Polo & tweed training academy provided a welcome helping hand.

There is an online feature of the Polo & Tweed article in The Telegraph too. This features a video used in our worldwide online training.

You can read the online article is here.

Are you interested in brushing up on your housekeeping or butler skills? Have a look at all the online training courses Polo & Tweed have to offer! We are world-leading training providers to students all over the world. With both online and in-person versions of all of the training courses. The training academy only works with the absolute best trainers in the industry. They have dedicated their years of experience and skill to the students. And creating these top of the range training courses.

Would you like to know more? Why not contact us here now and our expert consultants can talk you through all the available options.

Tatler Magazine Interviews Polo & Tweed

Published on October 16, 2020

A royal-approved cleaner on how to clean your home. Learn the expert tips from Polo & Tweed in our exclusive interview with Tatler Magazine.

Read the full article here.

Metro Newspaper Features Polo & Tweed’s CEO Lucy Challenger

Published on October 16, 2020

The Metro Magazine featured Polo & Tweed CEO Lucy Challenger and her husband, retired Olympic Athlete Ben Challenger.

(An static version of the article can be read here)

Polo & Tweed Featured on the Talk Radio Show

Published on October 16, 2020

Lucy Challenger, CEO of Polo & Tweed was interviewed on the Talk Radio Show.

Listen here!

Polo & Tweed Featured on the Matt & Mollie BBC Radio 1 Show

Published on October 16, 2020

Are you fascinated about the world of butlers? You have come to the right place! Lucy Challenger, CEO of Polo & Tweed was interviewed by Matt and Mollie on the BBC Radio 1 show. They talk all about the fascinating world of butlers. What makes a perfect butler, for example?

Lucy talks about how being a butler is not for everyone. You have to want to please, you have to want to serve. Discretion is an extremely important part of the job too, and be extremely flexible with travelling around the world with your principal.

Another important part of being, or becoming a butler is training. How good are the Silver Service skills of Mollie & Matt? And will they know what American Service is? Lucy explains that to be a great butler, you need to know all the different types of service. So that you can work with clients all over the world. But it can open up amazing opportunities. Such as travelling around the world on amazing yachts and private jets!

Listen to her interview on the BBC Radio 1 show here!

Part 1

Part 2

Did this chat from Polo & Tweed on the BBC 1 radio show inspire you to find out more about butlers? And perhaps you want to find a job as a butler yourself – or perhaps consider training to become a butler? We can help!

The famous Polo & Tweed training academy offers Butler, Silver Service, and all other types of training in private training setups, group training as well as online. You can find out all the different types of training options here. And why not give us a call to chat about what might be the best option for you? We can also help you find the best new butler job as we work with clients all over the world. Your butler future might start here!

Would You Make A Good Private Household Gardener?

Published on October 14, 2020

Are you a gardener, looking to work for a private household? Great! It can be a great change of career to go from a more corporate environment to working for domestic households. And there is more work in that sector than you might think! However, working for a private household might not be for everyone. Make sure you fully understand what it means to work for a private household so that you can make the right decision for you and your future.

Differences Between a Gardener and a Groundsman

Published on October 13, 2020

Do you know the differences between a gardener and a groundsman? Perhaps you are looking to apply for a job as either of those. Or you want to be trained as a gardener or groundsman. And maybe you are looking to hire someone for your outside space. So although the two sometimes can be intertwined, there are also differences that can be found.

Find out here what the differences are between a gardener and a groundsman, and what you might be looking for!

How To Nail Your Gardener Job Interview

Published on October 12, 2020

Have you been invited to a gardener job interview? Congratulations! Your CV and covering letter clearly impressed the employer. But now the real hard work starts. The job interview could potentially be your one chance to impress the employer and can be the make or break of you getting the job. So do you know how to nail your gardener job interview and how to impress? Find out here!

Who is Online Social & Personal Etiquette Training For?

Published on October 10, 2020

Have you heard of Online Social & Personal Etiquette Training? It is a great course for anyone who is looking to work on their social skills, and how to present themselves better in society. And that is applicable to more occasions and people than you might think! Find out here who online social & personal etiquette training is really for.

How Long Does Online Training Take?

Published on October 8, 2020

Are you looking into signing up for online training? There are so many benefits to doing online training! And with more and more training providers offering online versions of their training courses, the options are endless. Are you worried about how long online training might take though? Don’t be – because you are completely in control of the timeline!

Gardening Tips For Absolute Beginners

Published on October 7, 2020

Are you a keen gardener? Or could you do with all the gardening tips you can get your hands on? Not to worry follow these simple gardening tips suited for absolute beginners. And you will also be able to turn your outside space into a lovely, colourful garden to be enjoyed all year round.

Use An Agency To Hire A Gardener

Published on October 6, 2020

Are you looking to hire a gardener for your home? You should consider using a recruitment agency to take all the hard work away from you. It can be quite daunting not knowing where to start in the search for your new gardener. You also don’t want to waste any time with candidates that are not suited for you. And get the pick of the best gardeners available!

To get all this, and much more, you should use an agency to hire a gardener. Find out even more reasons why here:

How To Find a Gardener Job

Published on October 5, 2020

Are you looking for your next gardening job? It can be a little overwhelming not knowing where to start. There are many different ways to find gardening jobs. And although it can be great to have so many different options available. It can be difficult to know where to start. And what you have to keep in mind, and be mindful of too.

Here is our ultimate guide on the best ways to find your next gardener job.

Should You Hire A Second Gardener?

Published on October 1, 2020

Do you know when you should think about hiring a second gardener? You might have a gardener already who is great. They fit in well and work hard and do things the way you like them to be done in your outside space. But for some reason, maybe not all gardening tasks are getting done. Is your gardener feeling like they are running out of time to get the things done they want to do? Or, perhaps you have recently moved house and your outside space has changed. Whether smaller or bigger, it might require a different setup for your gardener, with more and different tasks being added.

So when should you hire a second gardener?

Upgrade Your Dinner Party By Hiring a Butler or Chef

Published on September 30, 2020

With bars and restaurants at the moment being restricted for parties and events. Many people opt to host small dinner parties at their homes now. Which can be a fabulous option for and celebration. To really upgrade your dinner party or event, you should consider hiring a butler or a chef. It will take all the stress away from you. And will really turn your small gathering into a luxurious, 5-star level event!

How To Cope Without Your Gardener

Published on September 29, 2020

Do you have a gardener? And whether you have a large or a smaller outside space. If you are used to having a gardener regularly, it can be a big adjustment when they cannot make it to work. Even if your gardener only pops in once a week. When that stops, it can be challenging to learn how to cope without your gardener – even for a short period of time!

So whether your gardener is not well, on holiday or for any other reason is not able to come to do their normal work for you. Learn how you can cope without your gardener for whatever length of time!

How To Prepare For Having A Gardener

Published on September 28, 2020

Have you decided to hire a gardener for your outside space? And perhaps you have found the right gardener already. Great! With the right gardener, you will not regret the decision. But do you know how to prepare for having a gardener working for you? Do you know what you should be thinking about?

Find out how best to prepare for having a gardener in your private home.

What is Online Business Etiquette Training?

Published on September 26, 2020

Have you ever heard of Online Business Etiquette training? Do you know what it entails, snd what type of things you will learn? Knowing the right and proper Business Etiquette is so important for any type of job or business situation. But make sure you understand exactly what an Online Business Etiquette training is before you sign up. So that you know that it will be the right training course for you.

Find out all about what Online Business Etiquette Training is!

Will Online Training Replace In-Person Training Completely?

Published on September 24, 2020

There is no doubt about it that in the most recent years, online training has grown massively. Think of any type of training course, and chances are there will be an online equivalent for it now. But will online training replace in-person training completely? Or, in this technology-based global society, will online training completely take over?

What do you think? Will online training replace in-person training?

Skills Every Gardener Should Have

Published on September 23, 2020

Are you a gardener? Or looking to become a gardener? Then make sure first that the job will suit you. Do you have the rights skills to be a good gardener? And not just that, also for you to be able to enjoy your work! So find out here if you tick the boxes and a gardening career should be the one for you.

So what are the skills every gardener should have?

Top Gardening Tips for Autumn

Published on September 22, 2020

Are you a keen gardener? Do you like to make sure your garden or outside space is looking the best it can be? Then make sure you are preparing your garden for the colder months to come. It is crucial to do the right work now, so that your garden can survive cold winter months and still look stunning throughout.

So what are the top gardening tips for autumn?

How To Become A Successful Gardener

Published on September 21, 2020

Are you a gardener and looking to grow and develop in your career? Are you ready to take that next step, perhaps to have more tasks and responsibilities, or to earn a higher salary? Or perhaps you are considering becoming a professional gardener. Either way, it is of great importance to know how you can grow in your job and your career. So that you can achieve the career goals you want. And so that you can feel successful, and be happy in your gardening role!

So how do you become a successful gardener?

What is Online Social & Personal Etiquette Training?

Published on September 19, 2020

Do you know what online Social & Personal Etiquette training is? And what sort of things you will learn? Learning about social and personal etiquette will be beneficial for so many different facets of life. Whether this is work or social situations. Even travel! But it is important to understand exactly what you can expect from your online Social & Personal Etiquette training so that it is the right choice for you.

So, what can you expect from online Social & Personal Etiquette training?

Why Online Dining Etiquette Training is Important

Published on September 18, 2020

Have you ever considered taking dining etiquette training? It can be a really worthwhile training to invest in. There will be so many things to learn that you can utilise in business, for social events, and when dining internationally. And you can now do online dining etiquette training completely online!

So why should you take online etiquette training and why is it important?

Why You Should Trial Your Gardener

Published on September 16, 2020

Are you looking to hire a (new) gardener? If you are, it is really important you follow all the right steps of recruitment. Finding the right gardener should not be a process that should be rushed. You want to do it right! You want to really make sure you are offering the job to the right person. Interviews and reference checking are a large part of this. But you can do more. And this is why you should trial your new gardener, before offering the job.

So, why exactly should you trial your gardener– and how do you do it?

How To Hire A Gardener: The Complete Guide

Published on September 15, 2020

If you have any type of outside space around your house you care about, hiring a gardener is a must. It will take all the stress away, and all the hard work! When you hire a gardener you will have a clean, blooming, and well maintained outside space for you to enjoy all year round. But knowing how to hire a gardener can be a challenge, And you want to get it right!

So here is the complete guide on how to hire a gardener

Hire A Gardener For Healthy Living

Published on September 14, 2020

However big or small your outside space is, it is important to enjoy all the fresh air you can! So whether you have a busy job and should have a peaceful and calm outside space to relax. Or perhaps you have pets or kids who you like to play in the garden with. Being outside is healthy! So hire a gardener, for healthy living. A gardener will do all the maintenance and work, and you can enjoy your outside space.

So why should you hire a gardener for healthy living?

We Need Fresh Air

There are so many health benefits to getting enough fresh air in your life. It can make you feel more energised. Help improve sleep. And it can clear out your lungs making you feel more refreshed. And it can really relieve stress and improve your mental health.

There are so many more reasons why fresh air is good for you. And if you have a garden, however big or small, you should really utilise this!

Whether you have a small balcony or a large plot of land. Every bit of outside space can be utilised to boost your healthy living.

And it’s about falling in love with your outside space. For it to be so nice that you want to spend time in it. Maybe more so than indoors!

So that you, and perhaps your family, will automatically be drawn to your outside space. To get all the benefits of being in the fresh air and boost your healthy living!

Your Gardener Will Design Your Space

But it can be difficult to get started with your garden or outside space, especially if it really isn’t your passion. And that is exactly why you should hire a gardener!

A gardener is not only passionate about creating amazing, functional, and beautiful outside spaces. But they also have the knowledge and the skills to put it into practise. You will be surprised to find out what amazing things can be created in your outside space. The colour, the landscaping, the snug corners that can be created.

A gardener is so much more than someone who plants and waters flowers! They will be able to fully design your outside living space and source all the material. They will be able to put it together according to your vision. Thinking about all the practical details you might not know about. Such as what plants should go where. What material is the best to use? The most comfortable, and durable. All these questions your gardener will be able to answer. And action for you!

Your Gardener will Maintain Your Space

However, having an amazing outside space in one thing. But maintaining it is another! Do not underestimate how much work goes into keeping a garden clear, healthy, and organised. And it requires real skill and knowledge to be able to keep it up all year round.

This is again, where your gardener comes in. Let your gardener worry about the daily, weekly, or monthly maintenance of your new outside space.

Gardens, however big or small, will need different maintenance according to the season. And you don’t have to worry about this at all when you hire a gardener! Simply let them do the work, worry about what needs planting. What needs changing and updating.

So that even when you are going through the seasons, you will still have your amazing outside space to enjoy. To get all the fresh air you need to reload, reset, re-energise and really boost your healthy living!

How Can Polo & Tweed Help?

Are you ready to focus on healthy living, and start enjoying your garden again with the help from a gardener?Polo & Tweed can help! With clients and candidates all over the world, we match the best gardening professionals in the industry with the most suited roles.

Our expert recruitment consultants have years’ of experience in the private household industry and will be able to guide you through the whole process of either hiring a new gardener or finding a new job as one. Why not contact us now to get the process started!

What Will You Learn In Online Etiquette Training?

Published on September 10, 2020

Have you ever considered online etiquette training? It is a great way to up your skills and knowledge both in the hospitality industry, but also for business and social practices in general. And more importantly: you can do the training anywhere. Anytime! That is the great thing about online training. But do you know what you will learn in online etiquette training?

So, what is online etiquette training, and what will you learn?

Learn To Become A Private Household Gardener

Published on September 9, 2020

Are you a gardener, but would you like to work for a private household? There is a lot more to it than you might think! And it is important to understand what it takes to work in a private household. To make sure it is indeed the right step to take for you.

So what do you need to know to become a private household gardener?

Transform Your Outside Space by Hiring a Gardener

Published on September 8, 2020

Do you have an outside space in your garden but are not sure what to do with it? Or perhaps you have loads of ideas and dreams about your ideal garden, but no idea where to start? You should consider hiring a gardener! A gardener can really transform your outside space, and better yet: can manage and maintain it for you too. So all you have to do is sit back, and enjoy your beautiful new outside space.

So how can you transform your outside space by hiring a gardener?

The Benefits of Hiring a Full Time Gardener

Published on September 7, 2020

Do you know what the benefits are of hiring a full time gardener? Having a gardener can be a great addition to any busy household. Especially if you have a (large) garden or land around your house to maintain. Having a garden can be an amazing thing. But it is a lot of work that many underestimate.

So what are the benefits of hiring a full time gardener?

Online Training – When You’re Not Great With Technology

Published on September 5, 2020

Would you like to do online training but are you not the most IT literate person? Don’t worry! Online training can still be a great option for you, even when you’re not great with technology. Online training courses have developed a lot in the last couple of years. And it is a lot easier and more straight forward than you think.

Find out here why online training is still a great option, even when you’re not great with technology.

Online Training Is Perfect For Your Busy Life

Published on September 4, 2020

Do you have a very busy life, job, maybe a family to look after? It might seem like you would never have time to do some training courses. To boost your CV, your knowledge, and your skills. But it is so important to make time for this! So online training is perfect for your busy life. It will fit in seamlessly and you will get so much out of it. Without having to worry about whether you’ll have time for it or not!

So find out here why online training is perfect for your busy life!

Hire a Domestic Couple To Maintain Your Grounds

Published on September 3, 2020

Do you know you can hire a Domestic Couple to maintain your grounds? If you have a property with a sizeable piece of land, or gardens, around it. It can be an excellent decision to make. A Domestic Couple comes with so many great benefits and can be a really great addition to any private household or estate.

So why should you hire a Domestic Couple to maintain your grounds?

The Benefits of Hiring a Part Time Gardener

Published on September 2, 2020

Do you know the benefits of hiring a part time gardener? Having a gardener working for you part time can be a great solution to many issues. Many gardeners will work part time or flexible hours, so it could not be easier.

Find out all the benefits of hiring a part time gardener now!

What Is A Private Household Gardener?

Published on September 1, 2020

Are you a gardener, looking to work for a domestic or private household? Or perhaps you are in need of a gardener for your home. Either way, it is good to understand exactly what a gardener does when working for a private household. What you should think about, and what the salary might be!

So, what really is a private household gardener?

Tips For Successful Online Learning

Published on August 30, 2020

Are you looking to start an online training course? It will definitely be a different experience than what you might have been used to. Especially if you normally do a lot of in-person training! But with so many benefits to online training, here are some tips for successful online learning. So you can make the best of your online training course!

Cleaning Hacks Professional Housekeepers Use

Published on August 27, 2020

Do you want to clean like a Housekeeper professional? You’ve come to the right place! Find out some great cleaning hacks professional Housekeepers use in their day to day jobs in high-end hotels and private homes and estates. You will not know how you ever cleaned your house without knowing these specialist tips!

So what are the best cleaning hacks that professional Housekeepers use daily?

What is Basic Silver Service & Hygiene Online Training?

Published on August 25, 2020

Do you know what Basic Silver Service & Hygiene online training is? And what it entails? It can be a really great, short, and affordable training qualification to add to your CV. With so many benefits to it too. But before you decide, make sure that Basic Silver Service & Hygiene online training is indeed the right choice for you.

So, what can you expect from Basic Silver Service & Hygiene online training?

Why You Should Add Online Training To Your CV

Published on August 22, 2020

Adding online training courses to your CV is a great move. It will set you apart from the competition. It will show that you have invested time and money into your career. And that you really take it seriously. There are many more benefits and it is important to understand why you should add online training to your CV!

Why Your Housekeeper Must Be The Right Personality Match

Published on August 20, 2020

When you are looking for a Housekeeper, you are probably mainly looking at skills and experience. And although those are very important things to consider. Your Housekeeper must be the right personality match for you and your household. They can be the highest skilled person. But if the personality does not match, it will probably not work out.

So why does your Housekeeper need to be the right personality match for you and your household?

Lucy & Sam Live Chat about Antique and Luxury Jewellery

Published on August 19, 2020

Do you love antique and luxury jewellery? And would you like to find out more about this amazing industry? Then this live chat is for you!

How To Hire a Housekeeper Online

Published on August 18, 2020

Do you know how to hire a Housekeeper online? In these every changing times, it might be something you will have to consider at some stage. And although maybe not all of the recruitment will fully happen online. It is still helpful to know what things you should consider and think about.

So, how do you hire a Housekeeper online?

How To Get The Most Out Of Online Training

Published on August 16, 2020

Are you considering signing up for online training? Or perhaps you have recently purchased a course already. Online training is a great way to learn new skills. But it can feel a bit different than what you are normally used to. So before you start, it is helpful to know how to get the most out of online training. So you can maximize your learning outcomes!

What should you think of to get the most out of online training?

How To Find A Housekeeper Job Abroad

Published on August 14, 2020

Are you a Housekeeper, and would you like to work abroad? There can be some amazing opportunities for you out there. But it can be difficult to know what to do and where to start. And how to actually find a Houskeeper job abroad. There are several things you want to keep in mind before you start.

So what is the best way to find a Housekeeper job abroad?

You Should Hire a Hotel Housekeeper For Your Home

Published on August 13, 2020

Are you looking for a new Houskeeper for you and your family or household? You should hire a hotel Housekeeper for your home! You might not know much about hotel Housekeepers – but they come with lots of amazing benefits and potential.

Find out here why you should hire a hotel Housekeeper for your home!

Lucy & Romeo Live Chat About His Incredible Career in Showaddywaddy

Published on August 12, 2020

Are you interested in music, fame, and rock and roll? Then this is the live chat for you! Find out first hand about the life and career of a world-famous musician. And get a real insight into the exciting world of rock & roll.

Housekeeping Tips for Hot Summer Days

Published on August 11, 2020

Are you struggling to keep your house cool when heatwave hits? And keep your bedroom and bed at a nice cool temperature to get some sleep? Maybe you have an abundance of fruit flies and other insects buzzing around in your house. We’re here to help with the best housekeeping tips for Hot Summer Days.

So what are the best housekeeping tips for when the temperature goes up?

Save Time By Doing Online Training

Published on August 10, 2020

Would you like to update your CV with more training courses but are limited for time? There are ways to still get the certificates you are after, whilst planning it around your busy schedule. Simply, you can save time by doing online training. It comes with many benefits and great outcomes!

So how can you save time by doing online training?

Find a New Housekeeping Job Quickly

Published on August 7, 2020

Are you looking to find a new housekeeping job quickly? Make sure you do not miss any of the vital steps. To make sure that you not only get a job quickly. But you find a job that is right for you. There are several things you can do to find the right job for you, quickly and efficiently.

So how can you find a new Housekeeping job quickly?

Lucy & Sam Live Chat about the Domestic Service World

Published on August 5, 2020

Are you interested in the fascinating of butlers, and the domestic service industry? Then join Lucy & Sam in this exciting live chat to get all the inside stories!

How To Manage Your Housekeeper’s Departure

Published on August 4, 2020

If your Housekeeper has handed in their notice, it can feel quite challenging. Especially if you feel like you had a great working relationship and if your housekeeper made your life run smoothly. It can be tricky to see how to manage your housekeeper’s departure.

There are, however, some fairly straight forward things you can do to help the transition. Especially if your Housekeeper has given you quite a bit of notice. So you can use that time wisely!

So how should you manage your Housekeeper’s departure?

Is Online Training better than in-person training?

Published on August 2, 2020

Do you like online training courses? Or do you prefer in-person training? It can really depend, per course, the set up of the course but also the person’s preference. Different setups work better for different people. But is online training better than in-person training? Let’s look at the differences, similarities, and find out!

So what do you think? Is online training better than in-person training?

What will you learn in Online Concierge Training?

Published on August 1, 2020

Have you ever considered online concierge training? It is a great way to up your skills and knowledge in the concierge and hotel industry. And more importantly: you can do the training anywhere. Anytime! That is the great thing about online training. But do you know what you will learn in online concierge training?

So, what is online concierge training, and what will you learn?

How to Build The Best Housekeeper CV

Published on July 30, 2020

Having a great CV is a really important part of you finding a new job. Your CV is the first impression your future employer will get from you. So this needs to stand out. And reflect all of your skills and experience well. Do you know how to build the best Housekeeper CV? Keep reading to find out!

So, what does it take to build a great housekeeper CV?

Lucy & Costis Live Chat about the Shipping Industry

Published on July 29, 2020

Does international business interest you? And specifically the international shipping industry? Then this is the Live Chat you must watch now!

Top Skills of a Great Hotel Housekeeper

Published on July 28, 2020

Do you know what it takes to be a great hotel Housekeeper? It really is a specific role, different from any other Housekeeping positions. So knowing the top skills of a great hotel Housekeeper will help you understand if it might be the right job for you. Or see where you might need to improve!

So what are the top skills of a great hotel Housekeeper?

Online House Management Training Will Boost Your Career

Published on July 26, 2020

Did you know that online House Management training will boost your career? It is a great investment to make. And can be easily combined with any other things you have going on at the moment. The great thing about online training is that it can be taken anywhere. At any time. And House Management modules are perfectly suited for an online training model.

So how can online House Management training boost your career?

How To Stand Out in a Housekeeping Interview

Published on July 24, 2020

Do you know how to stand out in a Housekeeping interview? It is a crucial part of the recruitment process! And it can be a real make or break moment. Which can mean you either get your dream job. Or you lose out. So to avoid risking that, make sure you come prepared.

So how do you stand out in a Housekeeping interview?

How To Work In a Housekeeping Team

Published on July 23, 2020

As a Housekeeper, have you ever had to work as part of a team? It can be very different than working as the sole Housekeeper in a household. So if your new job requires you to work alongside or with other Housekeepers, it is important that you know how to work in a Housekeeping team.

What should you know about working in a Housekeeping Team?

Lucy & Inese Live Chat about Life as a Professional Housekeeper

Published on July 22, 2020

Would you like to find out all about life as a professional Housekeeper? What is it really like? Then this Live Chat between Lucy & Inese is for you!

Why You Should Trial Your Housekeeper

Published on July 21, 2020

If you are in the process of recruiting a Housekeeper, it is important you follow all the right steps of selection. Finding the right Housekeeper for you should not be a rushed process. You want to really make sure you are offering the job to the right person. And this is why you should trial your Housekeeper!

So, why exactly should you trial your Housekeeper – and what does it mean?

Does Your Housekeeper Need Training?

Published on July 20, 2020

Does your Housekeeper need training? There are different factors that come in to play when considering training for your Housekeeper. It can be a great and worthy investment. Or, it might not be needed at all. Because perhaps there are other issues that need addressing instead. Find out here how to get to the bottom of it, so you know what steps to take.

So, does your Housekeeper need training?

Can a Housekeeper Be Self-Employed?

Published on July 19, 2020

Can a Housekeeper be self-employed? It is a very commonly heard questions that many people are asking themselves. Whether you are looking to hire a Housekeeper. Or if you are a Housekeeper yourself. It is important to know what the rules and regulations in the country of work are. And what might be the best option for you!

So, can a Housekeeper be self-employed?

Differences between Online and in-person Training

Published on July 17, 2020

Do you know the differences between online and in-person training? Are you not sure which option to go for? Or which option might be the best one for you? Before you decide, find out the differences here. And then see what matches best with your expectations!

So, what are the differences between online and in-person training?

What is Light Housekeeping?

Published on July 16, 2020

Do you know what light housekeeping is? And how it is different from normal housekeeping. And perhaps even deep cleaning? If you are looking to hire a Housekeeper. Or if you are looking to work as a Housekeeper. It is important to know the differences!

So: what is light housekeeping?

Lucy & Chris Live Chat about Life as a Professional Musical Director

Published on July 15, 2020

Are you interested in music, and singing? And would you perhaps be interested in a career in music? Then this is the live chat for you! Find out what life as a professional musical director is like. And if it could be for you!

Day in the Life of a Live Out Housekeeper

Published on July 14, 2020

Are you looking into hiring a Live Out Housekeeper for your family or household? But are you unclear about all the things a Live Out Housekeeper would do? And what it would look like to have a Housekeeper in your house? What do they do, what is a day in the life of a live Out Housekeeper, and why are they such a popular option for so many households?

Here is an overview of a typical day in the life of a live out Housekeeper.

What is Online Concierge Training?

Published on July 12, 2020

Online Concierge training is the new way of learning! And entering the exciting world of the concierge. It is a great way to learn all concierge skills, from the comfort of your own home, or wherever you are. It is an extremely effective and suited way to do concierge training. With excellent online formats, you will get as much out of it as a face to face training. It really works!

So, what exactly is online Concierge training?

Should I Hire a Housekeeper?

Published on July 11, 2020

Have you ever asked yourself the question: ‘Should I hire a Housekeeper?’. It’s an important question to ask yourself when you are considering hiring a Housekeeper for you and your family. Be clear on what you would need the Housekeeper for, if your house is set up for it, and if you have the budget for what you want.

So, ask yourself: Should I hire a housekeeper?

What Is Online Housekeeping Training?

Published on July 9, 2020

Do you know you can now do housekeeping training online? It is a great way to learn all housekeeping skills, from the comfort of your own home. And it works so much better than you might think. With great online formats, you will get as much out of it as a face to face training. It really works!

So, what exactly is online housekeeping training?

Lucy & Alex Live Chat about the Super Yacht World

Published on July 8, 2020

Would you like to know more about the Super Yacht World? About what it really is like to work onboard a Super Yacht, and what it takes to get a job there? Then this video is for you!

The Benefits of hiring a Housekeeper

Published on July 7, 2020

Do you know what the benefits are of hiring a Housekeeper? If you are considering hiring a Housekeeper, it is important to understand your reasons why. Understand what a Housekeeper can do for you. And what is is you need. To make sure you find the right Housekeeper for your household!

So what are the benefits of hiring a Housekeeper?

Day in the Life of a Live In Housekeeper

Published on July 6, 2020

Have you been considering to hire a live-in Housekeeper, but aren’t sure if it would really be worth it? And whether it would fit in with your family? What do they do, what is a day in the life of a live in Housekeeper, and why are they such a popular option for so many households?

Here is an overview of a typical day in the life of a live in Housekeeper.

Become A Laundry Pro with Online Laundry Training

Published on July 3, 2020

Laundry, it seems to be the most never-ending task in any household. Do you like doing laundry? Or is it one of the tasks that you dread the most? It also can be quite a challenging task to do! Especially when you work with different types of clothing, it can be difficult to get laundry completely right. But did you know you can become a laundry pro, with online laundry training? From the comfort of your own home, you can learn everything there is, and you will get faster at it, too!

So how can you become a laundry pro with online laundry training?

Career Progression Options as a Housekeeper

Published on July 2, 2020

Are you working as a Housekeeper, or perhaps considering a career as a Housekeeper? It is important to know what your career progression options as a Housekeeper would be. You might be very happy in your job, but knowing how you can grow and progress can be an exciting thing. Career progression can lead to more money and more job satisfaction. And it can also really act as a motivator too for you to work harder and smarter to get where you want to be.

So what are your career progression options as a Housekeeper?

Lucy & Christian Live Chat about Life as a Professional Olympic Athlete

Published on July 1, 2020

Are you ready to get inspired? Then this is the right Live Chat for you! Find out now what it is like to be an Olympic athlete. An Olympic Gold Medallist, even!

A Day in the Life of a Nanny

Published on June 30, 2020

Have you been thinking about hiring a nanny, but aren’t sure if you really need one? What is a day in the life of a nanny and why are they so valuable to many families?

Here is an overview of a typical day in the life of a nanny.

Part Time Vs Full Time – Which Housekeeper is Best For You?

Published on June 30, 2020

Are you looking to hire a Housekeeper but not sure what to go for? It is a classic dilemma when hiring a new member of staff. Part time vs full time – which Housekeeper is best for you? To understand which type of Housekeeper you should go for, we need to look at what you are expecting from your Housekeeper, potentially the size of your property and your family set up and lifestyle.

So: part time vs full time – which Housekeeper is best for you?

Should You Hire A Second Housekeeper?

Published on June 29, 2020

Do you know when you should think about hiring a second Housekeeper? So you might have a Housekeeper, who is great and fits in well with your family. But for some reason, housekeeping tasks are not being completed fully. Your Housekeeper might feel they are running out of time every day. Or, perhaps you have recently moved house and increased in size. Or other family circumstances could change – which might change the set up for the housekeeper.

So when should you hire a second Housekeeper?

You Should Do Online Front of House Training

Published on June 29, 2020

Front of House is crucial to every client or guest-facing business. Whether it is a yacht, private chalet, or a big hotel chain or private members club, the front of house is the first impression guests will see. And it can be really challenging to get everything right! This is why you should do online front of house training. From the comfort of your own home, you can refine your skills, and learn so many more things too.

So, why should you do online Front of House training?

How A Housekeeper Can Help With Allergies

Published on June 27, 2020

Allergies can be a terrible thing to live with, and when not dealt with properly, can have a real negative impact on your life. Making sure you have the right medications if needs be, is one thing. But especially when looking at pet, dust, and mite allergies, keeping your house extremely clean can be of great importance. Do you know how a housekeeper can help with allergies? With all their knowledge, skills, and hard work, it can make a real difference for your house, and for you to breathe freely!

So how can a housekeeper help with allergies?

You Should Do Online House Management Training

Published on June 25, 2020

Have you ever considered becoming a House Manager? Or would you simply like to find out if the industry and job would be suited for you? You should do online House Management training! There are so many benefits to doing your House Management training online, and it gives you much better quality training than you might expect from an online course.

So, why should you do online House Management training?

Skills To Learn To Become A Great Housekeeper

Published on June 23, 2020

Are you a Housekeeper, or looking to become one? Then it is important that you know, or learn all the skills to become a great Housekeeper. If you want to be able to work quicker, more efficiently, and overall better, than these below skills are for you. You would be surprised at some of them!

So what are the skills to learn to become a great housekeeper?

What To Expect From Online Butler Training

Published on June 21, 2020

Have you always wanted to become a butler? But are you not sure where to start? The first thing to look at is training! And online Butler training is an excellent way to start. Because perhaps you found a course you really want to do but it is not hosted in the country you currently live in. Or maybe you can’t afford face to face training (yet). Online Butler training brings a solution to all these issues, but it is important for you to understand what to expect from it. So that you can make the best-informed choice. And start your first steps into the Butler world successfully!

So what can you expect from online Butler training?

Should A Housekeeper Look After Children?

Published on June 20, 2020

Do you currently have a Housekeeper? Or are you considering getting a Housekeeper? If you have children then you might be considering whether a Housekeeper should look after children. There can be many benefits to having your Housekeeper look after your children. But you need to get the balance right.

So should a Housekeeper look after children?

Hire A Temp Housekeeper for Your House Move

Published on June 18, 2020

Going through a house move is an exciting time, but also an incredibly stressful time. You can hire a great moving company to help you with the logistics. But you should really hire a temp housekeeper too for your house move! Moving house is messy enough as it is, you don’t want to be spending so much time cleaning and organising too.

So why should you hire a temp housekeeper for your house move?

Lucy & Geli Live Chat About the Fabulous World of Skiing

Published on June 18, 2020

Do you enjoy skiing? Have you ever wanted to become a ski instructor? Or would you simply just like to found or more about the fabulous world of skiing? You have come to the right place!

Why Online Training is The Future Of Learning

Published on June 17, 2020

In our everchanging moderns world, more and more services can be found online. Including learning, schooling, and training. more and more training providers are now offering online training options. And online training really is the future of learning. It has so many benefits, opens up learning for a very wide audience. And it can be a lot more affordable too!

So, find out all the reasons why is online training is the future of learning.

What Is The Best Housekeeping Job for You?

Published on June 15, 2020

So you’re thinking of becoming a Housekeeper. Maybe you have already been working in housekeeping! Bt did you know there are many different types of housekeepers, and housekeeping jobs? There’s a great amount of variety and it’s important to find out what the best housekeeping job for you is. Once you find the job that really fits you, you will be much happier and that will show in your work, attitude and your employer will notice it too. So only good things can come from it!

So, what is the best housekeeping job for you?

How To Impress During a Housekeeping Trial

Published on June 14, 2020

So you are a Housekeeper looking for a new housekeeping job. And you have been selected to go on a trial. Congratulations! You have clearly impressed your potential new employers with your CV, background but also during the job interview. Now the real work starts. A trial is an exciting opportunity to really impress your potential new employee, so it is important to know exactly how you can prepare, and how to impress during a housekeeping trial!

So what do you need to think of, and prepare for, to impress during your housekeeping trial?

Lucy & Peter Live Chat about the Wacky World of Butlers

Published on June 13, 2020

There can be a lot of mystery around the world of butlers. What do they do, what do they know? How can you become one? Luckily we are here to dispel some of these mysteries for you, and lucy & Peter in this live chat will give you a great insight about the wacky world of butlers!

Lucy & Claire Live Chat About the Interesting World of House Management

Published on June 12, 2020

Do you really know what a House Manager does? And also how all-encompassing a job it can be? Find out everything about the interesting world of House Management now!

Work Tips: How To Nail a Job Interview

Published on June 12, 2020

So you have found a job that you are interested in. That seems to really match your skills, and what you are looking for in a new job. And even greater news: your CV clearly impressed them, because you have been invited to a job interview! A job interview is a crucial part of the recruitment process. You can have the best CV and the most suitable experience. but if your job interview doesn’t go well, there might be very little chance of you getting the job. So, therefore, next in our series of Work Tips: How to nail a job interview!

Find out our top tips on how to nail your job interview.

Lucy & Pietro Live Chat About the Fascinating World of Luxury Watches

Published on June 11, 2020

Do you like high end, luxury brands? And especially amazing watches? Then this chat is for you! Join our CEO Lucy Challenger, in a fascinating chat with Pietro Tomajer. The founder and co-owner of The Limited Edition.

The Limited Edition is an online luxury watch store, like no other. They offer a Collectors Place where you’ll be led on a journey through the rarest collections, offered exciting imagery, comprehensive product knowledge, and in-depth reviews of every unique item.

Together Lucy and Pietro talk about the fascinating world of luxury watches. They touch upon the luxury watch market and why it is so relevant today. How watches make emotional connections, and why everyone wants a Rolex!

Lucy & Jennifer Live Chat About the Fascinating World of Contemporary Art

Published on June 10, 2020

Are you interested in art? Especially contemporary art? Then this is the right chat for you! Join our CEO Lucy Challenger in a highly interesting live chat with Jennifer Guerrini Maraldi.

Jennifer is the owner and found of JGM Gallery. Which is based in Battersea, London. JGM Gallery is the leading specialist in contemporary indigenous Australian art.

Together they speak about the world of contemporary art. They chat about the Aboriginal art that Jennifer sources for her clients. And the time she went to an ancient Aboriginal ‘smoking’ ceremony!

How To Fire Your Nanny

Published on June 9, 2020

When you first hire a nanny or any childcare, probably the last thing on your mind will be having to fire that person. Firing someone will never be an easy task. A nanny, especially, will because such an important part of family- and your children’s lives. Especially if they are living with you, or maybe spending holidays together. So implementing that change and terminating a contract is never going to be an easy thing. For yourself, and your children.

However, sometimes it is the right or needed thing to do. So if your mind is made up: what is the best way to fire your Nanny?

Lucy and Andy Live Chat about the Wonderful World of Wine!

Published on June 8, 2020

Have you ever wanted to learn more about wine and entrepreneurship? Then this will be a great video for you! Join our CEO Lucy Challenger in a live chat with Andy Sleath, founder of the Tipple App, which teaches people how to taste wine via a digital experience.

They talk about how Andy developed a love for and interest in wines. How he combines it with his love for travel. And his full-time job in the financial services industry.

Get comfortable and tune in for this inspirational chat about wine, what wine pairing actually is and the time Andy ended up taking part in a ‘wine’ marathon!

Work Tips: How To Deal With Stress

Published on June 7, 2020

Whatever industry you are in, whatever job you have. Stress can be present at any time for you at work. And although some, or a little bit of stress can be a healthy motivator – too much can be dangerous, and very unhealthy. Both mentally and physically. So it is important to know how to deal with stress. So, therefore, next in our series of Work Tips: How to deal with stress!

Find out our 10 tips on how to deal with stress at work.

You Should Hire Private Care for your Pets

Published on June 6, 2020

Britain is a nation of pet lovers. It is estimated that just the UK spends over 7 billion pounds on our beloved dogs, cats, and other animals. And not just the UK, worldwide more and more people find their pet as an important, if not a central part of their family. So when you are spending money on the best possible nutrition, designer collars, and luxury beds. You should hire private care for your pets. It is a great and worthwhile investment to make

So, what kind of private care is out there for your pets?

How To Become A Successful Housekeeper

Published on June 5, 2020

Are you a housekeeper, looking to further your career? Do you want to take that next step, maybe to have more responsibilities, or to earn more money? Or perhaps you are looking to become a housekeeper. Either way, it is of great importance to know how you can grow in your role and your career. How you can achieve career goals. To feel successful, and be happy in your job!

So how do you become a successful housekeeper?

Lucy and Hebe Live Chat About The Incredible Work Of A Maternity Nurse

Published on June 4, 2020

Would you like to know more about the wonderful world of the Maternity Nurse? This is your chance to find out about the demanding yet very rewarding life as a professional Nanny! Join our CEO Lucy in a chat with the wonderful Hebe, who has been a Maternity Nurse for many years.

Find out her great story on how she was a nanny long before she even considered becoming a Maternity Nurse. How she fell in love with the profession and the incredible work a Maternity Nurse does. Also, Hebe shares what it takes to be a Maternity Nurse, and what the actual tasks are. Finally, learn from hebe what the difference is between a Nanny and a Maternity Nurse, and what might be suited for you or your family. And so much more!

Lucy & Kirstie Live Chat About Life As A Professional Nanny

Published on June 3, 2020

Have you always wanted to know what it is like to be a Nanny? This is your chance to find out about the demanding yet very rewarding life as a professional Nanny! Join our CEO Lucy in a chat with amazing professional Nanny, Kirstie. Who shares all about her incredible life as a Nanny of over 11 years. Learn about how she came to be a nanny. Her background, education and experience working with all different types of families. And some great tips if you are new to the Nanny industry, and what to expect!

Hire A Private Chef to Kickstart Healthy Habits

Published on June 2, 2020

Summer is approaching fast, and many people might consider a change of diet or lifestyle to feel fitter, healthier, and more energetic. But it can be really difficult to break to the slump of, for example, a bad diet without any help or support. You should consider hiring a private chef to kickstart those healthy habits! It will give you knowledge, skills, guidance, and someone to keep you accountable. A real worthy investment to make in yourself!

So how can a Private Chef help to kickstart healthy habits?

Work tips: How To Deal With Criticism

Published on May 31, 2020

Criticism at work. We all come across it one way or the other. And what someone might have mentioned as a positive, constructive comment, can come across as very rude criticism. Enough to make the most confident person in the workplace insecure. But there are steps and ways to deal with criticism, you just have to know how to.

So here are some helpful work tips on how to deal with criticism!

Hire a Maternity Nurse To Help With Breastfeeding

Published on May 29, 2020

Having a newborn baby is probably one of the most exciting, but can also be one of the most challenging times of your life. You can feel exhausted, emotional, and very stressed with all the new things that are happening with you, your body and your baby. Breastfeeding can be a big part of the stress in these first months. But there are lots of ways to get help with this. A great option is to hire a Maternity Nurse, to help you with breastfeeding. It can make a big difference!

So how does hiring a Maternity Nurse help with breastfeeding?

What Is A Private Chef?

Published on May 25, 2020

Chances are you know what a chef is. But do you know what a private chef exactly does? There are so many different types of private chefs, also at very different budgets. Making it a much more realistic and affordable option than people might think. And a very special treat for any occasion, party or event too.

So, what is a Private Chef?

How To Get a Job On A Yacht

Published on May 24, 2020

Working on a yacht can be an absolutely amazing experience. You will enter a very special and exclusive world and have the opportunity to travel to the most wonderful places. To get into this world, you really need to know how to get a job on a yacht. There are so many different jobs on a yacht, so it is also important to find the one right for you!

So, how can you get a job on a yacht?

What Is A Domestic Couple?

Published on May 22, 2020

Have you heard of the term Domestic Couple? And do you fully know what it means? A Domestic Couple works in a private household, and they can cover a great number of tasks. It is a great option to have for your house, but make sure you have the right set up for it.

So, what is a Domestic Couple?

Why You Should Hire a House Manager for House Renovations

Published on May 20, 2020

Are you embarking on house renovations? Maybe that long-awaited extension to the house? A complete refurb? Full modernisation? Whatever building works you might be considering. You should hire a House Manager for your house renovations! Just make sure your House Manager will wear the correct PPE at all times. But having a House Manager there will make the process so much easier, and it will run a lot smoother.

Take the stress out of building works. This is why you should hire a House Manager for House renovations.

How To Become A Housekeeper?

Published on May 18, 2020

Would you like to become a Housekeeper? Does the world of private households interest you, and would you like to become a part of it? A career as a Housekeeper can be amazing. When you find a household you enjoy working for, it can be a very exciting job. and no day will be the same! But to get there, you need to undertake certain steps.

So, how can you become a Housekeeper?

Why the Butler is Still Relevant in Modern Society

Published on May 17, 2020

When you think of a Butler, you will probably think of television shows and movies from a different era. The traditional butler in a full formal butler suit, with white gloves, serving people. And although those butlers do still exist, times have changed. And the Butler profession has developed and evolved with it! You might be surprised to hear it, but a Butler is still very relevant in modern society. They might look a little different, and have some different tasks. But the heart and soul of old fashioned butlering is, and will remain always there. Just in a more modern coat!

So why is the Butler still relevant in modern society?

The Benefits of Hiring Part Time Staff

Published on May 16, 2020

Have you considered hiring staff for your household, but are you not sure if it is the rights step for you? You might be worried about finances, or having someone in your house all the time. Did you know that for pretty much every type of staff you can find a part time option? There are many benefits to hiring part time staff. And this might just be the solution for you if getting full time staff members feels like too big a jump at the moment.

So what are the benefits of hiring part time staff?

How To Do Laundry Very Well

Published on May 14, 2020

The laundry basket. What does it look like in your house? Is it forever overflowing? Or are you always on top of the laundry so there the basket is hardly ever full up? Especially with children, it can feel like laundry can be a never-ending task. Just when you think you have reached the bottom, a new pile magically appears. Doing the laundry might never become your favourite tasks, but knowing how to do the laundry very well will make it a less daunting task. You will also get quicker when becoming more efficient!

So, how should you do laundry very well?

Why You Should Hire a Specifically Skilled Nanny

Published on May 12, 2020

You will most likely have heard of a Nanny, but did you know there are many different types of nannies out there? And most importantly, that they can do much more than just caring for children? Welcome to the world of the specifically skilled nanny. The options are endless, really. But we have tried to but the most common, most requested skilled nannies in this overview.

So why should you hire a specifically skilled nanny?

How To Become A Butler

Published on May 10, 2020

Are you fascinated by the wonderful world of Butlering? The life of a Butler can be extremely exciting and truly no day will be the same. You might travel all over the world with your principal or work in the most beautiful places where the people might not have access to. But do you know how to become a Butler? It is not for everyone! So think carefully and consider if it might be the right thing for you.

So, how can you become a Butler?

Invest In Childcare To Improve Your Sleep

Published on May 8, 2020

Sleep is important. Everyone knows it. But you really start understanding the value of sleep, when you are lacking it. As any parent will know, one big side effect of having kids can be very short, or sleepless nights. It can drive the sanest person mad having to function on little or no sleep. But did you know that you can invest in childcare to improve your sleep? Having someone help out with the children can really make a difference – and having a good night’s sleep is really something worth investing in!

So what childcare should you consider to improve your sleep?

What Is A Butler and What are Their Tasks

Published on May 6, 2020

You will probably have heard of the term ‘butler’ – but do you actually know what a butler is and what its tasks are? Firstly, you should know that butlers come in all different types. The role of a butler has evolved a lot over the years and the modern butler can be completely different from what you might think of a butler to be. Perhaps from a butler, you will have seen on TV or in films.

So what, really, is a butler, and what are their tasks?

How To Organise Your Fridge Correctly

Published on May 4, 2020

Do you know how to organise your fridge correctly? Did you know that it can make a real difference where you put different types of produce in the fridge? With food wast becoming an increasing issue, it is important to know how to organise your fridge correctly. Simply because your food will stay fresh for longer, so you won’t have to throw so much of it away!

So how do you organise a fridge correctly?

How to Deep Clean your House

Published on May 3, 2020

Cleaning your house regularly is important for the health and hygiene of your and your family. But giving your house a deep clean is equally important! It can be quite a daunting task to do – and also how to deep clean your house correctly! You definitely want to be efficient when deep cleaning your house, so that you do not spend any more time than absolutely necessary for getting the job done.

So how do you deep clean your house?

What Is A House Manager?

Published on May 1, 2020

You might have heard of the term House Manager before, but it can be one of the most confusing roles to understand. A House Manager can mean very different things for different households, so what a House Manager is can be difficult to describe. However, there are definitely more general tasks and duties that can be found in pretty much any House Manager job.

So, what really is a House Manager?

Lucy and Hugh Live Chat about the World of Butlers

Published on April 30, 2020

Have you always wanted to know what it is like to be a Butler in these modern times? This is your chance to find out about the wonderful world of Butlers! Join our CEO Lucy in a chat with one of our amazing trainers, Hugh. Who shares all about his incredible experience in the world of butlers.

You Should Do Online Butler Training

Published on April 29, 2020

Did you know you can do a full butler course completely from the comfort of your own home? But why should you do online butler training? Well firstly, you can do a butler training course without even leaving the house! It has many more benefits and is much more all-encompassing than you might think.

So who should you do online Butler Training?

Become a Successful House Manager

Published on April 27, 2020

Are you a House Manager already and would like to improve on your skills? Or are you looking to become a House Manager? Either way, it would be important to know how you can improve your skills, grow in your role, get a higher salary, and overall become a successful House Manager! There are concrete steps you can take and follow to greatness!

So how do you become a successful House Manager?

What Is A Maternity Nurse?

Published on April 25, 2020

Have you ever heard of the term Maternity Nurse? You might have seen it come across – but do you really know all they can do? It will be so much more than you think! Also, when looking for help, it is good to know what a Maternity does and does not do, so you can make the best decision for what you and your family need.

So, what is a Maternity Nurse?

A Maternity Nurse Can Help With Postnatal Depression

Published on April 23, 2020

Having a new baby can be a beautiful, but sometimes also a very stressful and scary time. Your whole life changes in an instant, and that can feel quite overwhelming. Some parents might experience ‘baby blues’ or even stronger, postnatal depression. This can be really tough on the whole family as well as the newborn baby. Luckily there are many ways to find help in these difficult times. Besides mental health professionals, having a maternity nurse can really make a big difference too.

So how can a Maternity Nurse help with postnatal depression?

7 Things You Are Doing Wrong When Cleaning The House

Published on April 19, 2020

Cleaning your house is rarely a favourite task for anyone to do. But it is one of those things that really has to be done. So why not be really efficient about it! Did you know there are probably quite a few things you are doing wrong when you are cleaning your house? And to get it done quickly and efficiently, make sure you are aware of these.

So what are the things you are doing wrong when cleaning the house?

What to Expect from Online Silver Service Training

Published on April 18, 2020

Did you know you can do Silver Service Training online now? Yes! It sounds a bit crazy, but modern-day technology has enabled training providers to develop a format for something as hands-on as Silver Service, to be taught online. Doing an online course can have so many great benefits – so definitely worth considering if you are looking for Silver Service training

So what can you expect from Online Silver Service training?

10 Annoying but Necessary Household Chores You Should Be Doing

Published on April 17, 2020

Do you find yourself running out of time when it comes to cleaning the house? We all know those annoying but necessary household chores that will just be left and left. Until you really cannot look past them anymore! So when you have a little more time on your hands, plan these in. Your house will feel so much cleaner and organised for it!

So what are these annoying household chores you should be doing?

What Is A Housekeeper?

Published on April 16, 2020

You might have heard of the term Housekeeper before, but do you really know what it entails? Many people think that a Housekeeper and a cleaner are the same job. But that is absolutely not the case! You might be considering hiring a Housekeeper. Or maybe you are considering a career as a housekeeper. Either way, is it really important to know exactly what the job entails.

So, what actually is a Housekeeper?

What To Consider When Hiring A House Manager

Published on April 15, 2020

Are you considering hiring a House Manager? Do you fully know what a House Manager can mean for you and your household? And what you should think about when you are in the process of hiring a House Manager? A House Manager can be a great addition to your household but make sure you are prepared!

So what should you consider when hiring a House Manager?

The Difference between a Housekeeper and a House Manager

Published on April 14, 2020

Do you know the difference between a housekeeper and a House Manager? There are a lot of differences! And it is very important to be able to distinguish between the two. Both come with a unique skillset and one role might not suit someone as well as the other.

So what is the difference between a housekeeper and a House Manager?

How Often Should You Clean Your House

Published on April 11, 2020

Do you know how often is the right amount to clean your house? Are you a germophobe and a clean freak, always with spray and cloths in hand? Or are you more a, once a week vacuum clean type of person? Keeping your house clean is important for your health and sanity. But it also shouldn’t be taking over your whole life!

So how often should you really clean your house?

What to Expect from Online Housekeeping Training

Published on April 10, 2020

Have you always wanted to do a housekeeping training course but never found the time for it? Or maybe you found a course you really want to do but it is not hosted in the country you currently live in. Online Housekeeping training brings a solution to all these issues, but it is important for you to understand what to expect from it. Just so that you can prepare correctly and make the right choice.

So what can you expect from online housekeeping training?

How to Keep Your House Clean with Pets

Published on April 9, 2020

We all love our pets and they are a lovely addition to any household. They can bring a lot of happiness and love. But, they also can make your house very dirty quite quickly! It can be a nightmare trying to keep your house clean with pets. So to keep everything hygienic and to not let your house get completely covered in muddy paws and pet hairs, follow these simple steps.

So how do you keep your house clean with pets?

Do These Things Daily to Keep Your House Sparkling Clean

Published on April 8, 2020

Would you like to keep your house clean and organised without having to do a deep clean every day? Easy! Just follow our list of simple daily tasks that won’t take you all day – but are highly effective to keep your house clean!

So what are the daily things to do to keep your house clean?

How to Enhance Your CV Without Leaving the House

Published on April 6, 2020

If you are looking for a new job, or a change of career, it is important to be as best prepared as you can. Making sure you have the right experience and skills is key to landing your dream job. But sometimes that can be very time-consuming! But did you know there are great ways to enhance your CV without leaving the house?

There are quite a few really valuable things you can do to boost your CV, experience, and skills, all from home. Key is to find the right ways!

So how do you enhance your CV without leaving the house?

How Much Does a Live In Nanny Cost?

Published on April 4, 2020

Are you looking to hire a live in Nanny but are not sure what the cost is? Many different factors come in to play when setting a salary for a live in nanny. Much depends on background and experience, but also on what you are looking for.

It is important to be fully aware of all the factors, knowing what is important for you too so you can make an informed decision and find the right live in nanny for you and your family.

So how much does a live-in Nanny cost and what should you consider when looking for a live-in Nanny?

How To Be a Faster Housekeeper

Published on April 3, 2020

Being a housekeeper can be a great job, but it can also be quite physically tiring. Especially if you are working in a large household, or if you work in several houses per day or week, you can really benefit from knowing how to work faster. And being a faster housekeeper does not necessarily mean speed. It mostly means smart working. And knowing what things to put in place (and to take out) for things to go better.

So what do you need to do to become a faster housekeeper?

What to Look For in a Nanny

Published on April 2, 2020

Having a nanny can be an amazing enrichment to you and your children’s lives. But you want to make sure you find the right nanny for you and your family. So it is very important, when you start your search, to know exactly what to look for in a nanny. There are many different types of nannies available so knowing what is important for you can make the search a lot easier.

So what should you be looking for in a Nanny?

9 Areas In Your House You Always Forget To Clean

Published on April 1, 2020

You might think you are doing a great job keeping your house clean. You regularly hoover, mop and dust surfaces. But are you really keeping absolutely everything clean? We bet there are quite a few areas in your house you always forget to clean! To do a real, thorough deep clean of your house and keep the germs away, you really cannot miss these.

So what are the 9 areas in your house you always forget to clean?

The Benefits of an Online Tutor

Published on March 30, 2020

You will surely have heard of the principle of a tutor. Basically, a private teacher who a single pupil or a very small group. Many people use tutors to help their children with extra focus on specific subjects or to prepare for exams. They can also be extremely helpful if you are homeschooling. But did you know the tutor does not even have to come to your house? There are so many benefits to having an online tutor!

Online tutors are here and are becoming more and more normal. Your child will still get all the tailor-made tuition he or she needs, simply via video chat.

So what are the benefits of having an online tutor?

Should You Tip Your Live Out Housekeeper

Published on March 28, 2020

Do you tip your housekeeper? Or any other members of staff? How, when and how much to tip someone can differ extremely per culture and country. In the USA, for example, there is a very well developed ‘tipping culture’. It is almost expected that wherever you go, you tip the person who provided a service for you. Whether this is a doorman, hairdresser or waiter in a restaurant.

But how does it work with housekeepers? Should you tip your live-out housekeeper?

How to Find a Downton Abbey Style Housekeeper

Published on March 26, 2020

There are many types of housekeepers you can find, but few are as iconic as a Downton Abbey style Housekeeper. The grandeur of the large countryside mansion with many different servants, butlers, and housekeepers working to keep everything afloat. Although the costumes of Downtown Abbey might not be suited anymore for a modern-day housekeeper, you can still find a housekeeper in that same style.

So for your household big or small, what is, and how can you find a Downton Abbey Style Housekeeper?

How to Cope Without Your Housekeeper

Published on March 25, 2020

If you are used to having a Housekeeper in your house, it can be a big adjustment when they cannot come to do their work. Whether you have a live-in, live-out or part-time housekeeper, they really keep the household running. And when that falls away, it can be challenging to learn how to cope without your housekeeper – even for a short period of time!

So whether your housekeeper is off ill, on holiday or for any other reason cannot come to do their normal work for you. Learn how you can cope without your housekeeper for whatever length of time!

How to Stay Sane in Self-Isolation

Published on March 21, 2020

Whilst we are going through ever-changing, worrying times, we wanted to reach out and give a little bit of guidance where we can. As countries around the world are going through the terrible effects of the Coronavirus, many people will find themselves stuck at home for an unclear amount of time. But how do you stay sane in self-isolation?

And now that bars and restaurants in the UK have officially closed too, we all find ourselves spending much, much more time at home. Mentally and physically this can be challenging. How do you stay sane in these challenging times?

Whether you have to self-isolate, are in the middle of a lockdown or having to work from home: Here are some tips to try and stay sane during self-isolation.

Where To Find a Live In Housekeeper

Published on March 20, 2020

Are you looking for a Live-In Housekeeper but you have no idea where to find them? Look no further! There are many different options to find a live-in Housekeeper, and some will be more suited for you than others. Make sure you understand the options so you can have a stress-free recruitment process!

So where can you find a live-in Housekeeper to hire?

How to Fire Your Housekeeper

Published on March 18, 2020

Firing someone will never be an easy task. Especially if this person is your housekeeper. Chances are they have been a large part of you or your household’s lives. They maybe even have been living in with you. So cutting that off and terminating a contract is never going to be an easy thing.

However, sometimes it is the right or needed thing to do. So how can you best go around to fire your housekeeper?

How to Prepare for Having a Live out Housekeeper

Published on March 16, 2020

So you have found a live out housekeeper to start working for you and your family. Amazing! A great live out housekeeper can really transform your household and living. But are you fully prepared for your housekeeper to start? Do you know what you should be thinking about?

Find out how best to prepare for having a live out housekeeper.

How to Save Money by Getting a Live In Housekeeper

Published on March 13, 2020

Having a live-in housekeeper is an investment. It is an extra cost your household will be spending, and you need to make sure it is worth it. However, did you ever look at the true cost of a live-in housekeeper? Because by hiring a live-in housekeeper, you might be able to save lots of money in areas you did not think of before.

So what is the True Cost of a live-in Housekeeper and where will you save money?

Do you Have What it Takes to be a Housekeeper?

Published on March 11, 2020

Would you like to become a Housekeeper? Do you have what it takes? And what are the exact tasks of a Housekeeper. It is so much more than being good at cleaning!

So keep reading to find out if you might have great hidden skills to become a Housekeeper!

Hidden Skills of a Live out Housekeeper

Published on March 9, 2020

Do you have a live out Housekeeper? Have you ever reviewed the skills your live out Housekeeper has? There might be many things they will be able to do which you didn’t have a clue about!

Keep reading to find out the hidden skills your live out Housekeeper may have – and how to use them.

Why a Housekeeper is an Investment in your Health

Published on March 7, 2020

Have you considered investing in a Housekeeper before? But are you not sure if it will be a worthy investment, or money well spent? You might not realise all the benefits a housekeeper can give you! The right housekeeper can make a tremendous difference in your and your family’s health. Simply put, having a housekeeper is a direct investment in your health.

So how can having a housekeeper make a difference and impact on your health?

How To Prepare for Having a Live in Housekeeper

Published on March 5, 2020

You have decided to hire a live in Housekeeper. But are you fully prepared for having a housekeeper living in your house? Also, do you know what you should provide for the housekeeper? Find out here!

So how to prepare for having a live in Housekeeper?

About Hiring Housekeeping Cooking Services

Published on February 21, 2020

Need a housekeeper and a cook? Here's what you need to know about housekeeping and cooking services, plus the costs Share on XNeed some extra help at home? With busy work schedules, demanding children or just limited time, household chores can build up. The highest demand for in-home help is for housekeeping with cooking services thrown in.
You can get casual, part- and full-time help with this mix of housekeeping services to ensure your home is cared for, and enjoy having dinner ready for you when you get home.

What are the types and benefits of housekeeping with cooking service?

What to Cook for a Vegan Dinner party?

Published on February 7, 2020

The last few years have seen a big rise in consciousness surrounding what people eat and maintaining a healthy body and mind. Lots of people are trying different diets and making big life style changes in order. Achieving goals such as a health life or being environmentally friendly. ‘’Veganism” has become a very popular diet/lifestyle choice. The demand for catering for a vegan dinner party is on an all time high!

Just a few years ago you would struggle to eat out as a vegan. Most restaurants and takeaways didn’t even offer one option for vegans apart from salad! Now you can already see the impact veganism is having, with the likes of KFC and Greggs even creating new dishes for the vegan market.

This is good news for anyone hosting a vegan for dinner, there are plenty of top recipes to choose from. Lots of dishes that even the biggest meat eater would love to eat!

Making a Healthy Change and Sticking to a Diet

Published on January 31, 2020

It’s the start of a new year and a new decade, dieting is all the rage and making healthier changes and life choices is high on people’s priorities. You’ve decided to make a healthy change – and know that sticking to a diet is the best approach.

There are so many different diets out there all claiming different results. It’s hard to filter through them and make a decision on which route to choose. The truth is that everybody is different. Everybody’s body is unique and people react differently to different diets and lifestyle choices.

There is no one size fits all with dieting however there are a few key things to remember and a few approaches you should take in order to achieve your goals and sticking to a diet that WORKS.

Nanny Housekeeper Agency – Childcare & Housework

Published on January 31, 2020

Don't take shortcuts when hiring a nanny housekeeper. Use an agency to find the best candidate to provide you with excellent childcare and housekeeping. Share on XIf you’re looking for the ultimate housekeeping and childcare solution, a nanny housekeeper agency covers both of these needs. It’s a one-stop solution for a busy family, especially those with older children attending school full time.

So what is a nanny housekeeper agency? How should you look to use one to aid you in your search?

Why Hire a Filipino Housekeeper in London?

Published on January 22, 2020

Hiring a Filipino housekeeper is a popular option for properties in London. Here are some of the benefits and things to consider when hiring a Filipino housekeeper Share on X Our clients come to us to find the ideal housekeeper to match their property and requirements. We always recommend selecting candidates based on their skill set and the needs of the property and family. Also, many of the foreign domestic staff that we place in housekeeping positions in London are Filipino.

Read on to find out why Filipino housekeepers are in such high demand in London.

Meet the Trainer – Alexandra Parker-Larkin

Published on January 10, 2020

Alexandra is our Head Trainer at Polo & Tweed. Alex has been working with us for over three years, and she has helped inspired the many students. She teaches both in the group and private training settings. Alex is helpful, intelligent and with an eye for detail, she is able to combine her passion for the industry and the passion to inspire to teach both young and old!

Meet the Trainer – Alexandra Parker-Larkin

3 Reasons Why You Should Provide a Contract of Employment to Your Employees

Published on December 30, 2019

3 Reasons Why You Should Provide a Contract of Employment to Your Employees

As an employer, there are certain duties that you must undertake. Firstly, these include setting up a PAYE scheme. Secondly, it should also include providing your employees with a contract of employment. An employment contract is very important. Because this will form the foundation of any working relationship. Therefore it’s important to get it right.

Find a Housekeeper/Domestic Help in London

Published on December 28, 2019

Living in London and need a housekeeper? Let Polo & Tweed housekeeper recruitment agency help you make the right choice, hasle-free. Share on X Finding domestic help in London is a necessity regardless of the size of your property. Singles in small flats can use a housekeeper and domestic help, just as a busy family needs a maid for their large house and executive lifestyles.

Housekeepers play a valuable role in managing homes large and small so they have to be trustworthy.

So how can you find a domestic housekeeper you can trust?

Why Hire With a Domestic Housekeeper Agency?

Published on December 28, 2019

Thinking of hiring a domestic housekeeper? You could do it yourself but if you want a professional with the right skills for your property best use a housekeeper agency. Here's what you can expect from a pro hire... Share on X Your home is your castle. Whether you live in a flat, a semi-detached or a large manor in the country, a castle needs a housekeeper. Even if you live in a small place that you usually clean yourself there are tons of benefits other than having a tidy household when you hire an extra pair of hands to ease the pressure on you.

A professional housekeeper can adapt to any household arrangement and take on many daily chores needed to run an efficient household.

To find a good housekeeper you should hire one through an agency. Then you won’t have to wade through mountains of resumes or risk hiring someone that doesn’t fit the bill.

Here at Polo & Tweed we help property owners recruit housekeepers. Here are some of the benefits of hiring a domestic housekeeper we’d like to share with you.

Skills You Should Check When Hiring a Housekeeper

Published on December 20, 2019

When you hire a housekeeper you need to consider their housekeeping skills as well as your household’s needs depending on its size and the number of people living in your house. The housekeeper’s skills should match your expectations. Otherwise, you’ll be repeatedly recruiting new housekeepers, which is frustrating and time consuming.

So what housekeeping skills should you check when hiring a housekeeper?

New Year Resolution 2019 – Polo & Tweed Domestic Staffing Agency

Published on December 18, 2019

Have you planned what your new resolution will be? Have you thought about positive change you can make for the near year ahead? Our Polo & Tweed team are always looking for ways to make resolutions which will stick to! We would love to hear yours. Just comment below the video and share what new years resolution you hope to make this year.

Check out our live video below!

5 Key Benefits of Using a Payroll Provider

Published on November 25, 2019

Whether you employ one member of staff or several, processing payroll can be a long and complicated task. That’s why many people use a dedicated payroll provider who can specifically deal with processing payroll on your behalf.

So, what are the benefits of using a payroll provider? A question our friends at Stafftax are often asked.

How Often Do You Need a Housekeeper?

Published on November 9, 2019

How often do you need a housekeeper to visit? Here are 8 questions to ask yourself before hiring a housekeeper. Share on XThis is a great question with a very simple answer. It depends!
Not helpful, I realise, but read on to get a clearer idea how to assess your needs and decide how often you need a housekeeper to visit.

As a specialist recruitment agency we know that each family and home has unique needs. As such, we help our clients to draw up realistic job descriptions that include the duties and frequency with which your housekeeper should visit.

Finding the right type of person to fit in with your family is also essential.

Getting Your Children to Eat Healthier!

Published on November 7, 2019

Getting your child or clients children to eat a healthy balanced diet is an age old problem. One that in all honesty requires patience, time and enthusiasm to overcome. However there are some tricks and steps you can take to gain your child’s confidence with food and exploring the word of flavour. Getting your children to eat healthier is what every parents wants!

Children are very visual and tactile which means you have to tailor your approach to accommodate this. So how can you get your children to eat healthier?

The Downton Abbey Butler

Published on November 1, 2019

The term ‘Butler’ has often been a phrase or service that the mere mortals within the public domain have associated with the likes of Michael Caine in Batman. Or Mr Carson – the Downton Abbey Butler. The image of a silver haired mature man, dressed in a sombre suit with white gloves springs to mind.

What’s the Best Way to Follow a Recipe?

Published on October 31, 2019

You don’t have to be a Michelin star chef to be able to cook fantastic delicious food. With a good recipe in front of you, and with some tips and advice you will be able to turn that recipe into something brilliant. Whatever your experience level in the kitchen! Just make sure to understand the best way to follow a recipe. As this can be trickier than you think.

So what is the best way to follow a recipe?

7 Best Dishes to Serve at a Dinner Party

Published on October 18, 2019

.So you’ve organised a dinner party and everything is in place apart from the menu. To achieve the fantastic dinner party you want, the main meal has got to do two things. It needs to look fantastic. And it needs to taste amazing. You need the best dishes for your dinner party!

The first thing you need to do before even considering the menu is to know the number of guests coming and any dietary requirements they may have. Armed with this information you are not ready to choose your brilliant dinner party menu!

Here are the seven best dinner party dishes that create excitement, taste fantastic and add some theatre to the table.

Know Your Tax Rules When Employing a Housekeeper

Published on October 18, 2019

Who pays what taxes when you hire a housekeeper? Different rules apply depending on the way you employ a housekeeper. Here's what you should know before hiring or being hired... Share on XWho needs to know about the tax rules?

When you hire a housekeeper, make sure you follow the correct tax rules. Failing to follow the local tax rules could land you and your housekeeper in trouble. Employers and employees should each know what taxes must be paid and who is responsible for paying or deducting tax contributions.

Here are some pointers to ensure you follow the correct tax rules when employing a housekeeper.

The Challenges & Benefits of Hiring a Nanny Housekeeper That Cooks Too

Published on October 18, 2019

Do you need a nanny housekeeper that can cook too? Finding an ideal candidate has its challenges but plenty of benefits if you find the right one for you. Here's what you need to know about hiring a nanny housekeeper. Share on XFinding your own Mary Poppins to be a nanny, housekeeper and cook all-in-one is a triple challenge that goes well beyond hiring someone to fill just one of those three jobs rolled into one. Essentially your situation demands hiring a multi-tasking nanny as substitute mother who can do all the housework as well as shepherding and chaperoning the kids.

For this demanding nanny role that includes housekeeping and cooking chores you need to hire a multi-skilled individual with experience in all three fields of expertise.

The challenges and benefits of having such a skilled nanny are many. Let’s have a look at them…

The Different Types Of Training Offered By Polo & Tweed

Published on October 7, 2019

Polo & Tweed offer bespoke training specifically designed to fit your own needs, whether you are a principal with a household, an individual looking to advance, a boutique hotel, yacht or air crew. As needs differ so do the solutions we offer, along with the types of training. Below we go into a little more detail so that you can consider what might work for you generally and the areas we can offer training in.

We are here to make climbing those mountains easy and for you to excel at what you do, be the best.

So what different types of training do we offer – and what is suitable for you?

What to Expect from a House Cleaner versus Long Term Housekeeper

Published on October 4, 2019

What's the difference between a cleaner and a housekeeper? Your expectations, their duties, schedules and salaries are different. Read on to find the best fit for you. Share on XHouse cleaners and housekeepers are very different. Understanding the difference between the two is important to achieve the results you desire for your home and property. So what you expect from a house cleaner versus a long-term housekeeper should be different as well.

Let’s have a look at the key differences between cleaners and housekeepers, including their duties, schedules, salaries, and what you can expect from both.

Legal Duties of a Domestic Employer

Published on October 3, 2019

Employing someone to work in your home is a wonderful option. It can add flexibility to your lifestyle and improve your overall quality of life. But do you know what your legal duties are as an employer of a domestic staff member? This is a question our friends at Stafftax are often asked.

In the eyes of HMRC, is an individual who takes on a member of staff to work in their household considered to be an ‘employer’?

Unless the staff member is self-employed, the answer to this question is yes.

We know this can seem daunting when you look at the legal duties required to hire someone. But we are here to help! So we have compiled this handy guide to help you on your journey. You will find all things here regarding any legal duties considering domestic employment.

Five Incredible Tips for a Wonderful Dinner Party

Published on October 3, 2019

Dinner parties are fun – it’s a wonderful way for friends and family to join together over food, have wonderful conversations and spend an evening. But it can be stressful. Particularly if you aren’t experienced in the kitchen. Or maybe you aren’t the most confident cook. Luckily we are here to help to give you some golden tips for your next dinner party!

So what the five most important tips when planning your dinner party?

How to find a Housekeeper Job – The Ultimate Guide

Published on October 1, 2019

If you are ready to find a new job – then it’s always a great time to consider the best ways to search – the market is always changing, and with ever changing social media and job sites, with new recruitment agencies popping up all the time – you want to make the right choices in your new job search!

So where should you begin? What things should you be wary of?

Here is our ultimate guide on the best ways to find your next housekeeper job.

How to find a Nanny Job? The Ultimate Guide

Published on September 23, 2019

You’ve decided to find a new Nanny job – great! This is an exciting time. Whether this is your first time looking for a role in this area, or if you are a veteran nanny, the job market is ever-changing. And this can cause considerable stress and anxiety when looking for a new nanny job.

So where should you begin? What things should you be wary of?

Here is our ultimate guide on the best ways to find your next nanny job.

Tips for Successful Spring Cleaning

Published on September 20, 2019

You can do spring cleaning any time of year but having a housekeeper help you will get the job done properly. Here are some spring cleaning tips from Polo & Tweed. Share on XSpring cleaning is a deep clean that’s traditionally done to clear out accumulated dust and air the house after being shuttered up for the dingy winter months.

These days spring cleaning is done more regularly; whenever the need for deep cleaning occurs, due to higher standards of cleanliness and quality.

So here are some tips for housekeepers on how to prepare for spring cleaning and make it successful.

What is the Difference between a Maternity Nanny and a Nanny?

Published on September 16, 2019

When families are looking to hire a nanny, they have important decisions to make. A common question we get asked is what is the difference between a maternity nanny and a nanny – and this is an important question to consider. For every family, when they decide to hire someone to care for their babie(s) or child(ren), they want to know that the right choice has been made – that their precious offspring will be cared for in the highest regard.

It may seem like common sense, if you have a baby, hire a maternity nanny. If you have a toddler or above, hire a nanny. But what happens if you have both? What are the advantages of each type of nanny? And what are the core differences and what is right for your family?

Should You Hire a Live in or Live out Nanny?

Published on September 13, 2019

Need a nanny? Should you hire a live in or live out nanny? Here are some things to consider so you can weigh up the advantages and disadvantages of different types of nanny. Share on XAre you thinking of hiring a nanny? There are many things to consider. You want to ensure you hire a nanny that’s good for your child(ren) and your own peace of mind.

One of the most common questions is whether to hire a live in or a live out nanny. This depends on exactly what you need for your family, the level of flexibility and care, and your daily and weekly routines.

To help with your decision, we’ve laid out all the different aspects on hiring either a live in or live out nanny.

Deep Cleaning Housekeeping Checklist

Published on September 8, 2019

Here's a guide to your deep cleaning checklist for your housekeeper to stay on top of housekeeping tasks. Share on XWhen cleaning a property, it’s very important to adhere to all standards of cleanliness. From light housekeeping to deep cleaning, your housekeeper and cleaner should be hitting these key duties each time they work. Knowing what they should be doing can be challenging, especially if you don’t often clean your own home or property. Using schedules, rotas and checklists are a great way to ensure the staff consistently achieve high standards each time.

A checklist is often used in commercial environments. It’s a great way to support your housekeeper or cleaner and give you peace of mind that your property is being properly cared for.

Read on to learn more about a deep cleaning and download a free checklist!

Types of Housekeeping Services

Published on August 30, 2019

Do you need a housekeeper but are unsure about the type of housekeeping service you need? Learn about the 5 basic types of housekeeping services for hire. Share on XFor busy people, or commercial properties, the requirement to have help in the property is common place. Busy people are increasingly hiring housekeepers to ease the burdens of modern life and help care for their home, pets, valuables and loved ones.

There are many different types of housekeeping services. The need for full time, part time or ad-hoc housekeeping support for depends on you and your property.

Why is it important to know the different types of housekeeping services and what are the types?

Tips on Hiring a Housekeeper

Published on August 16, 2019

So you need a housekeeper but who should you employ? Here are some expert tips on hiring a housekeeper. Share on XHiring a housekeeper can provide a huge resource and support for the home, individual or family. Sometimes life can just get too busy! So outsourcing the tasks can give well needed relief to those in need! There are several reasons why you might want to hire a housekeeper. It’s not reserved for the super rich anymore!

So who hires a housekeeper and why do you need one? What are the best tips to hire a perfect housekeeper for your home?

How to Manage your Housekeeper

Published on August 14, 2019

Employing a housekeeper and want to ensure a good working relationship? Here are some top tips on how to successfully manage your housekeeper. Share on XWith more and more individuals, couples and families hiring housekeepers, the lines between employer and employee often become blurred. It is a comment often made to us, that because the housekeeper is working in a private home, that employment law, rights and standards are not clearly defined.

How you manage your housekeeper, will in turn have a huge impact on their retention (how long they stay working for you), and their overall productivity. A happy member of staff gives better results and a more positive working environment for all. After all the housekeeper is in your home, and you’ll sleep easy knowing they want to be there to help make your home look wonderful!

What are the top tips for managing your housekeeper – and why is it important?

The True Cost of Help at Home – Housekeeper’s Salary

Published on August 2, 2019

A housekeeper salary is more affordable these days but there are many legal obligations you have to know about. Learn about the true cost of home help. Share on XDid Bruce Wayne worry about paying his butler Alfred and sorting out his payroll? Probably not. He would have had a team to manage his staff’s payments.

Housekeepers are not just reserved for the super-rich. More working families are now looking to outsource their home tasks such as housekeeping and childcare to professionals. Housekeepers get the job done more quickly. And the individual or family has peace of mind that their home, children, and pets are well cared for.

In fact recent surveys have revealed that there is now more housekeeping staff living in Mayfair than there were in Victorian times!

But do you know the true cost of help at home and a housekeeper’s salary? But what do you need to know about the housekeeper’s salary? And why should you be empowered with this knowledge before you hire a housekeeper?

What You Should Consider When Hiring a Nanny

Published on August 1, 2019

Busy family life often demands an extra pair of hands. For many families, hiring a nanny is common place. The parents themselves might have had nannies at home when they were young. For other families the idea of a stranger helping with their children is an alien concept.

But regardless of the background, there are many things to consider when hiring a nanny – for the protection of your children, your home and your precious loved ones.

So what should you consider when hiring a nanny?

Hiring a Bilingual Nanny – The New Fashion with London Mums

Published on July 31, 2019

A new trend it taking the capital. Hitting the headlines with Meghan Markle looking to hire a bilingual nanny for their newborn, in the last few years, the rise of families specifically wanting to hire a multi-lingual nanny to teach their child(ren) a second or even third language has become hugely popular.

But what are the advantages of hiring a bilingual nanny – and which are the favourite languages?

What Insurance do you Need for your Housekeeper?

Published on July 31, 2019

Employing a housekeeper? Employers insurance is a legal requirement. Here are some pointers to help make sure you have the right kind of coverage. Share on XAccidents can and do happen. No matter how cautious you are. You are legally required to have insurance if you employ someone in the UK. Read on to learn more about the type of insurance coverage required when employing a housekeeper.

What are the Duties of a Housekeeper/Carer ?

Published on July 9, 2019

A Housekeeper/Carer is a person who combines the valuable support of care duties, for anyone with special educational needs or for the elderly or disabled. Along with their care duties, which may be straightforward or complex, they will also help with housekeeping duties, allowing the person they are supporting to relax, when they might not physically be able to manage the housework, cooking etc.

So what type of duties do a Housekeeper/Carer typically perform? Also: why is it important to have a duty list?

The Five Advantages of Hiring a Holiday Nanny

Published on June 27, 2019

Holidays and vacations are fun! It’s a great time for families to relax and for children to enjoy time away from the daily routine. However as every family knows, sometimes a holiday turns more into childcare management. With parents often having to compromise their own enjoyment for the safety and well being of their children – this is of course understandable, but there is now a solution to ensure you have a perfect holiday! Why not consider hiring a holiday nanny? There are really great advantages to it, and you will be able to enjoy your holiday much better.

These are the five advantages of hiring a holiday nanny.

The Difference Between Net and Gross?

Published on June 26, 2019

Do you know the difference between net and gross?

Are you 100% clear on the difference between net and gross? When it comes to jobs in the domestic household sector it is really important to be clear on this. I regularly explain this to both clients and candidates so I thought it might be helpful to jot this down, along with some important reasons on why everyone needs to be clear what is being discussed.

Simply put gross is the complete sum of money including any taxes and net is the sum of money minus any taxes payable.

When we talk about net and gross in terms of salary this can get a little confusing so bear with me as we work our way through this. My hope is that after you read this you will have the knowledge you need. As the saying goes “knowledge is power”.

Is it Expensive to Hire a Professional Nanny?

Published on June 24, 2019

Children are a joy. As they grow, they spend more time in nursery and then school. And in later years some children even attend boarding school. However, as all parents know, there is large periods of time when the children will be home. Over the holiday periods, and if the parents work full time, or have busy diaries. It can always be a requirement to have additional support. Likewise, with little children. It may just be a parent needs a break, and a chance to relax. Babies can be exhausting!

There are lots of great childcare options for the modern family, but often families are worried that nannies are an expensive option.

Here we debunk the costs of nannies and help you understand how much you may be expected to pay.

Spring Cleaning Vs General Cleaning – What’s the Difference?

Published on June 20, 2019

What's the difference between spring cleaning and general housekeeping? It's a question a professional cleaner, housekeeper or agency should know the answer to. Here are some pointers to consider when hiring from a housekeeping agency. Share on XWhen you hire professional housekeepers or cleaners, there’s a difference in the type of cleaning they do.

So, Spring Cleaning Vs General Cleaning – What’s the Difference?

What are the 5 Benefits of a Nanny Share?

Published on June 15, 2019

A nanny share is when a nanny is shared by either two or more families. Typically it is two families, who live close by, and have children who need a level of support and care. It is a popular option with families who do not need a full time nanny, but between them need a full time pair of hands.

Nanny shares are popular with big families with children – for example brother and sister who live locally with children, or with families who are friends with other families in the immediate area.

So what are the five benefits of a nanny share?

Benefits of Using Housekeeping Services

Published on June 13, 2019

There are lots of benefits to hiring a housekeeper. Here's some you might not have thought about. Share on XHiring a housekeeper or using a housekeeping service is now accessible to all; from working professionals through to busy families. Having someone to come and manage and clean your house is more affordable and more accessible than ever.

So what are the benefits of hiring housekeeper service?

Housekeeper Vs Cleaner – Who to Hire?

Published on June 1, 2019

Need to recruit a cleaner or a housekeeper, or perhaps both? Here's what you need to know about the difference between the two. Share on XAre you confused about whether you need a cleaner or a housekeeper?

You might think that a cleaner and housekeeper are just different names for the same job but each actually has very different duties and responsibilities. Are you looking for someone to scour appliances and clean toilets, or do you need someone to change sheets, do the laundry, and run general errands? Perhaps you need both?

So what’s the difference between the two, and when might you need them?

Housekeeper Vs Cleaner – Who to hire?

How to Contract a Live in Housekeeper

Published on May 31, 2019

Hiring a live in housekeeper? Here's how to draw up a contract for your full time staff. Share on X When you hire a full time live-in housekeeper, it’s a good idea to draw up an employment contract. In fact UK government guidelines recommend that you should do so for any full time staff that you employ. Having a contract for a live in housekeeper gives security to you and your housekeeper, and ensures the correct taxes are paid to the government.

Having a contract is especially important for a live in housekeeper. It gives you peace of mind that you and your family are safe, and that you have the backing of the law.

So why do you need a contract?

Different Types of Part Time Nannies and the Benefits

Published on May 29, 2019

You may be experienced with nannies and the services they offer families, for others this is unchartered territories! Often when mothers decide to go back to work, the nursery or school might not give them the full capacity to work the hours they need to.

There is an easy – and cost effective solution – hiring a part time nanny!

Here are different types of part time nannies – and how it can radically help make your life easier.

Hire A Part Time Housekeeper To Improve Your Life

Published on May 28, 2019

Did this Have you considered what you do with you free time? Do you spend your spare time doing tasks a housekeeper would do? Hiring a part time housekeeper could free up time. And improve your life in a number of ways. Take a look at some of the amazing ways a part time housekeeper can improve your life.

So, let’s find out your life can improve when you hire a part time Housekeeper!

Hire a Live in Nanny Housekeeper

Published on May 24, 2019

Need a hand with housework and the kids? Here's how to hire a live-in nanny housekeeper. Share on XA live in nanny housekeeper is an ideal solution for families looking for a high level of support and care for their children and their home. When you hire a live in nanny housekeeper, it serves a dual purpose of looking after children and keeping the house in tip top condition. This type of home help is favoured by families with young children and a stay-at-home mum highly involved in her children’s daily lives, or with older children attending school.

This combination of skills and duties, allows for a more fluid and adjustive family life, as the nanny housekeeper will move between tasks which are important for the family to have support in – be it in childcare or in housekeeping.

So why is it important to hire a live in nanny housekeeper and what are their typical duties?

The 7 Advantages of Hiring a Full Time Nanny

Published on May 20, 2019

Family life is busy! Regardless of the age of your child(ren), a full time nanny is a wonderful option for families needing an extra pair of hands and support around daily family life. Many career nannies will stay with families for years, some may stay with families until the children are as old as 16, or even 18! The role evolves as time goes on, and a professional nanny can offer much-needed relief, stability and support. There are so many advantages of hiring a full time nanny. And we have listed the 7 most important ones for you.

So what are the 7 advantages of hiring a full time nanny?

Difference Between a Nanny and a Nanny Housekeeper

Published on May 16, 2019

When looking for a new member of staff to care for your children it is key to understand the difference between a Nanny and a Nanny Housekeeper. Both will care for your children but the other duties they under take are very different. Join us as we explore your options in this article.

The Differences Between a Residential Care Home and a Private Home Carer

Published on May 13, 2019

Do you know the difference between a Residential Care Home and a Private Home Carer? When the time comes that our health starts to deteriorate and we need a little extra help with day-to-day life, many of us don’t want to go into a care home and wish to stay in our own home for as long as possible. Together with our families and friends, we have a decision to make about the best kind of care for us when the day comes.

If you are in the process of making this decision or would like to have a plan for when the time comes, here is some fabulous information about the differences between a Residential Care Home and a Private Home Carer.

5 Qualities You Should Have When Working with SEN Children

Published on May 10, 2019

Working with children with Special Educational Needs (SEN) is a rewarding job. You see how children can improve day-by-day with housework, personal care, social skills and education. But it is not an easy job for everyone, especially when the children can at times have challenging behaviour.

Are you looking to work with SEN children? Here are five qualities you will need.

Improve Your Online Presence When Applying for Jobs

Published on May 6, 2019

When you decide to apply for a job, you usually research the company, wouldn’t you? Well, they can just as easily research you – and, according to a Jobsite Social Recruiting Survey, 93% of recruiters do! You should improve your online presence when applying for jobs.

Because if you know that recruiters may be browsing through your Facebook or Twitter feeds. Is there anything you wouldn’t want your potential boss to see? So you need to find ways to improve your online presence when applying for jobs. It makes you stand out, but also look prepared and professional.

Follow these 5 ways to improve your online presence when applying for your jobs!

Housekeeper Hiring Tips

Published on May 1, 2019

Hiring a housekeeper for the first time? Here's how to successfully recruit the right domestic help for your home. Share on X

Do You Need a Housekeeper?

If you don’t have enough time to do all the household chores, and want more free time – yes, you need a housekeeper.

When you hire a housekeeper or maid for first time, take six simple steps to successfully recruit the right domestic help for your house and home.

There are some important safety aspects to consider when hiring a housekeeper, who’ll have access to precious things, including your children, pets and valuables. You must be able to trust your housekeeper to look after your home with the same care and attention you give it.

Hiring a housekeeper gives you a whole new lease on life. You’ll have more time to take care of yourself, your family and your career while a professional domestic helper looks after the daily household chores.

Hire a Gardener & Housekeeper – Domestic Couple

Published on April 23, 2019

Do you need a gardener and a housekeeper rolled into one? You could hire a gardener & housekeeper as live-in domestic couple to take care of your house and garden. Share on XWhen you’ve got a beautiful home and garden, you can easily become overwhelmed with the upkeep and care of both. A simple solution is to hire a gardener and housekeeper couple to work for you.

Hiring a live-in domestic couple – one a gardener and one a housekeeper – gives you a team of two that work together to provide full care and management of the home and garden.

Hiring a Housekeeper Companion

Published on April 23, 2019

Hiring a housekeeper companion is an ideal option for the elderly in need of a domestic helper with a sympathetic ear. Share on XWhen you’re hiring a housekeeper companion, you’re employing someone to do household chores and provide emotional support – an ideal option for the elderly in need of a domestic helper and a supportive friend.

A housekeeper companion provides in-home support that goes beyond household chores.

10 Reasons to Hire a Housekeeper

Published on April 18, 2019

Hiring a housekeeper can be the solution to help you balance your busy work and lifestyle. Here are the top 10 reasons you should hire a housekeeper for your home. Share on XLife is busy. Have you ever wished for a few more hours in the day? Perhaps you’d like to relax, spend more time with your family, or focus on a new project with work? Hiring a housekeeper can be the solution to help balance your work and busy life.

You may have considered hiring a housekeeper in the past but weren’t sure where to start. Perhaps you were embarrassed to ask your friends for a contact, as after all, we are taught at a young age to clear up after ourselves!

But as with work, we outsource to specialists. Your accountant will do your books. Your lawyer will help you buy a house. The same can be considered for domestic tasks – a housekeeper can help clean and care for your home!

So what are housekeeper duties, and what are 10 reasons you should hire a housekeeper?

How Much Should You Pay a Housekeeper ?

Published on April 16, 2019

How much should you pay a housekeeper? Here are 3 important considerations about the costs involved in hiring a housekeeper. Share on XA housekeeper is a vital addition to a family home or property. A good housekeeper takes care of duties which you don’t have time to do or just don’t want to do and give you time for more important things.

Your individual requirements are unique. A good housekeeper will adapt to your needs and make your life easier!

The burning question is, how much should you pay for a housekeeper?
Here are some things you should consider and the costs involved when hiring a housekeeper.

Advantages of Employing a Housekeeper

Published on April 11, 2019

Employing a housekeeper makes a massive difference to your life and home. Your time is precious. Having a housekeeper gives you more quality time in a well-kept home! Share on X

If you work full time, have a busy family life, or frequently travel, you’ll struggle to find time to focus on looking after your house. Employing a housekeeper is a life-changing experience. Whether your housekeeper is part time or full time one depends on your needs and the size of your household.

Here we look at the advantages and considerations of employing a housekeeper to help you decide if it’s the right path for you!

What You Should and Should NOT Expect from a Housekeeper

Published on April 5, 2019

Find out what you should and should not expect from a hired housekeeper. Share on XWhen you’re looking to hire someone to help clean and manage your house, what should you expect from a housekeeper? You need to consider the duties that you’ll expect your housekeeper to perform depending on the size of your house and your family and whether you should you hire a part- or full-time housekeeper.

Here are 5 things you should expect from your housekeeper. And 5 things you should NOT expect from a housekeeper!

How to Successfully Hire a Housekeeper Cook

Published on April 4, 2019

Need a housekeeper who can cook your meals too? Here are some pointers on hiring a housekeeper cook for your household. Share on XA housekeeper cook is a popular choice of home help for the modern family. They undertake all the usual housekeeping duties and prepare healthy and wholesome food for the family too. A housekeeper cook is a practical solution for a busy family with little time to prepare good-quality, healthy food.

What are the main advantages of hiring a housekeeper cook?

Setting Goals for Your Housekeeping Staff

Published on March 5, 2019

Learn how to set achievable goals for housekeeping staff with Polo & Tweed's 'SMART' approach for improved efficiency while boosting moral in your housekeeping team. Share on XDo you struggle to get your housekeeping staff to be more effective in their work, or notice tasks are forgotten or dropped? Are you setting goals for your Housekeeping staff?
Setting goals for housekeeping staff is of the utmost importance for a smooth workflow that will keep housekeepers on track and focused. When you have a housekeeping team that has to repeatedly do the same tasks for a long time, they get stuck in a routine. Motivate your housekeeping staff by setting goals so they can focus on something new.

If you set clear goals for your housekeeping staff, it will give them a new sense of structure to tackle problems. You’ll find the team works more efficiently. The quality of their work improves. And they better job satisfaction, too. After all, a happy team is a great team that will last!

5 Professional Housekeeping Tips

Published on February 28, 2019

These professional housekeeping tips will help you achieve high standards in the least possible time. Share on XHousekeepers often face a set of common problems when cleaning. These can be overcome with some ingeniously simple common-sense tips and tweaks to the way you work. These 5 professional housekeeping tips will help you achieve high standards in the least possible time.

Polo & Tweed Channel 5 – Secrets of the Royal Servants TV Show

Published on February 26, 2019

Lucy Challenger, CEO of Polo & Tweed, and Head Housekeeper Trainer Tracey were invited to appear on the recent TV show – Secrets of the Royal Servants aired on Channel 5. The show was a fascinating insight into the world of Royal staff at the Royal Household. The perks and the honour of working for perhaps the most famous family in the world!

Watch the clip below!

Which Types of Cleaning Agents are Used in Housekeeping?

Published on February 21, 2019

The different types of cleaning agents used in housekeeping and how housekeepers should use them in houses and hotels. Share on X There are 4 different types of cleaning agents commonly used by housekeepers in private houses and hotels. Each of the cleaning agents has a specific purpose. And it is important to use them as intended. Otherwise dangerous and costly mishaps can occur.

Housekeeping Tips for a Spring Cleaning Plan

Published on February 19, 2019

Housekeeping tips for making an efficient spring cleaning plan to give the whole house a very thorough and complete clean. Share on X Do you need a housekeeping spring cleaning plan? Are you the type of person who schedules and plans all housekeeping and cleaning tasks for the house and follows a strict schedule? Or are you more a ‘reactive’ cleaner – only cleaning up when absolutely necessary or when the in-laws come over?
If you consider yourself in the first category, chances are, you’re a firm believer in Spring Cleaning. The latter group might never have even heard of the term ‘spring cleaning’ before!

Spring Cleaning is the principle of giving the entire house a very thorough and complete clean. This is done once a year, often in the spring. Winter is over, a new season has begun, plants and flowers are starting to grow, and it gives us a sense of starting with a clean slate – in this case literally!

Some people link the origins of spring cleaning to religious events, or simply to the fact that springtime is the first time of year when all windows and doors can be opened to literally refresh the house, without it being freezing cold!

Housekeeping Rules for Private Homes & Boutique Hotels

Published on February 12, 2019

Polo & Tweed's professional housekeeping training introduces 7 Basic Housekeeping Rules to trainees to ensure they maintain the highest standards at the private homes and boutique hotels where they work. Share on X

Presentation is everything. A clean and tidy space will always be welcoming. Following some housekeeping rules for private homes & boutique hotels will ensure you’ll always have a space in which people want to use and relax. Whether you look after a private home for a principal or a boutique hotel, the basic principles below hold true. Everyone should be aware of the rules so that standards are maintained.

Introduce the housekeeping rules for private homes & boutique hotels listed below to new staff members as part of their housekeeping training to ensure your team works effectively and efficiently. Polo & Tweed can help train both existing and new staff members so that you can execute the rules to the highest standards.

Housekeeping – What Are The Trends?

Published on January 28, 2019

The housekeeping industry is ever-evolving. To stay on top of client and guest satisfaction, it is vital that any hotel, private home or venue changes with the times - ensuring that their housekeeping staff are at the highest… Share on X

You may think that to become efficient is easy, however more and more, we are noticing the trend towards failure, and the clients seeking new ways to inspire and evolve their housekeeping staff.

So when it comes to Housekeeping – what are the trends?

How to Correctly Make a Bed in Housekeeping

Published on January 21, 2019

Stepping into a perfectly made, clean bed at night after a long day is the ultimate feeling of comfort and luxury. It is therefore of the utmost importance that in any hotel room or household, the beds are always made correctly. Share on X

A messy, disorganised bed will make the whole room feel dirty – however much you will have cleaned everything else. A correctly made bed is essential as it is an important part of finishing touches and showing your eye for detail as a housekeeper. Do you know how to correctly make a bed in Housekeeping? It is time to learn!

Challenges Facing Housekeeping Managers Today

Published on January 17, 2019

Housekeeping is the forgotten hero in the hotel, they are key. Share on X They ensure rooms are clean, well presented and that details are not forgotten. In the age of online reviews and Instagram, everyone visiting must have the best possible experience. Returning clients and personal recommendation are key to growing and maintaining a business, your housekeeping staff are precious jewels. Do you know what the key challenges are, facing Housekeeping managers today?

Typically managers see challenges in reputation, health, and safety. As well as recruitment and retention of staff. And finally, environmental sustainability and security. All of these areas can be addressed through training your staff. So that they have the necessary skills to succeed.

Housekeeping Skills Training

Published on January 8, 2019

You have found your dream home. Perfect location, excellent size for you and your family, and great spaces. You have filled it with all your loved furniture and art, and it is starting to feel like home. But how do you maintain a beautiful home, so that it will continue to impress you?

The keep is good housekeeping. Your housekeeper or housekeeping team should be trained with the right skills to not only keep your house clean, but for it to feel like your beloved home. This will be possible when your housekeeper is highly skilled, and understands all the final details and finishing touches, such as fresh flowers, correct wardrobe management and the correct knowledge of upkeep of all areas of the house. Good training is vital to achieve this and keep standards high.

Become a Successful Private Household Manager

Published on December 26, 2018

Private household management offers no ordinary career: it offers extraordinary rewards! Share on XTo be a successful private household manager, the most important questions to ask yourself are: “What is the scope of the household management position?”. And “What are the essential skills required?”.

Once you know exactly what goes into this demanding, yet rewarding position. Then you will be able to plan your own course towards household management success.

Here is your chance to decide if a management position is right for your skills and interests.

Timeless Laundry Skills Training for Housekeeping

Published on December 17, 2018

Laundry service is an age-old profession that has always required special skills. Share on XSome form of housekeeping laundry service has been around for a long time now. Ever since humans started wearing clothes, laundry made its entrance.

Of course, before the washing machine was invented. People would use rivers and hands to clean their clothing. In some parts of the world, this practice still exists. The use of rocks or other natural materials to press and pound the clothes against.

The first drier/iron was invented in the 1600s. And the 1800s shows proof of the first washing ‘machine’.

The first electric washing machines weren’t invented until the 1920s. And then in 1937, the first automatic electric washing machine was invented. (Meaning no human involvement apart from loading the machine). It revolutionised the way that washing was done in the modern and western world.

How important are laundry skills for the domestic housekeeper?

How to Set a Casual Dinner Table

Published on December 15, 2018

A casual lunch or dinner table setting can still be elegant and inviting! Share on XWhether for lunch or dinner, a casual meal requires a less complex table setting than a formal table setting. This is the table setting you are most likely to see in a private home or high street restaurant.

Do you know how to set a casual dinner table? Looking for the right setting for a dinner party? This could be the table setting you are looking for.

Here we will cover the basics and give you some top tips on how to create the perfect casual table setting.

Housekeeping Tools & Equipment: A Must-Have List

Published on December 6, 2018

Creating a complete equipment list helps you best organise daily chores! Share on XWould you like to speed up housekeeping and cleaning tasks, making them easier and also much more efficient? Then you should create a housekeeping tools & equipment must-have list for every product you are using!

Firstly, having the right housekeeping tools & equipment for the material you are cleaning will make a major difference. Secondly, modern-day technology means that many pieces of cleaning equipment have undergone transformations. To either make them much more efficient. Or safer, lighter and easier to handle. Finally, using better products and equipment can make a big difference in your health and the environment.

Plenty of reason to check the cleaning cupboard and update your kit!

Creating a Comfortable Home: The Importance of Housekeeping

Published on November 22, 2018

Daily housekeeping is the path to creating a comfortable home! Share on XThe importance of proper housekeeping in the home cannot be overstated. When done correctly, proper housekeeping can turn any home into a sanctuary for its owner after a long day at work. However, creating a domestic haven for the homeowner cannot be done without proper housekeeping knowledge, skills training, practice and dedication to the craft.

Quality housekeeping takes a lot of effort; much of that effort should be focused on cleanliness which is consistent and on schedule, before the residents return from their daily activities. A resident should never come home from a difficult day to see a “work in progress”. The goal of housekeeping is to give the homeowner a feeling of exhilaration every time they step through the door.

Here we will focus on the important aspects of beautiful housekeeping, what to consider, and how you can achieve housekeeping success with the benefit of quality skills training.

Bathroom Cleaning Procedures for Housekeeping Staff

Published on November 14, 2018

A sparkling bathroom begins with a proper cleaning procedure and quality training! Share on XA dirty bathroom is the biggest of sins. Your principal can probably slightly overlook a little bit of dust, crumbs on a kitchen top or a bedroom that is not turned down, but there is simply no excuse for a dirty bathroom and toilet. Proper bathroom cleaning procedures for your housekeeping staff should be strongly emphasized, because this is the one area in the house where hygiene is of utmost importance and this is where you really want to impress and have all surfaces shiny and sparkly clean.

What are some areas to look at when developing a bathroom cleaning procedure for my housekeeping staff?

How to Clean Marble Floors

Published on November 12, 2018

Keeping marble floors spotless is a skill and an art form you can perfect! Share on XMarble is a form of metamorphic rock and is typically used for sculpture and for luxury building materials like tiles and flooring.Pure white marble is very rare, and more typically found with recognisable swirls of colours. This is formed with impurities within the marble, such as clay, silt and sand. Marble is a stunning and very expensive eye catcher in luxury households so knowing how to clean and maintain it correctly is extremely important.

Here we can help you understand how to keep the most elegant marble floors clean.

Housekeeping Tips for Beautiful Flower Arrangements

Published on November 8, 2018

Floral touches make the best first impression! Share on XA good housekeeper should be able to provide your home or boutique hotel with a range of finishing touches. Including flower arrangements. Floristry is an art form! And it takes a significant amount of time to train to be a florist. But with some basic skills, your housekeeper should be able to create flower arrangements for a number of different occasions. Sad, wilting, badly arranged flowers, send out all the wrong signals to your guests. So investing in some basic flower arranging training for your housekeeper will help avoid those situations.

Housekeeping Improvement Plan

Published on November 6, 2018

Maintaining high service standards day after day is easy with effective improvement training. Share on XHaving a good housekeeping team is one thing, keeping the standards at the highest level at all time is a completely different situation. Especially when people work in a job a long time, they can become complacent and standards can drop. Having a housekeeping improvement plan and system to keep everything in check is vital.

Regular training should be provided, giving your housekeepers an opportunity to feedback will give you an insight into how things are really going. Regular checkups of all cleaning equipment will catch issues in time. Surveillance is a great way to troubleshoot issues. And finally, have a black book of contacts to outsource issues that cannot be dealt with internally.

How Can I Measure a Housekeeper’s Performance?

Published on October 30, 2018

How can I measure a housekeeper’s performance?

Establishing and measuring performance standards always improves consistency. Share on XWhether your housekeeper works in a domestic household or boutique hotel setting there are some fairly simple ways to measure performance so established standards can be met. These include a supervisor’s evaluation, a guest or principal’s rating of a room’s cleanliness, use of an objective but in direct measure of cleanliness.

Housekeeping Qualifications

Published on October 22, 2018

Training with a professional in your field can teach you aspects of your job you may never have considered before. Share on XBeing a housekeeping is a challenging but rewarding job. If you have a passion for organisation and cleanliness, a keen eye for details and are passionate about making homes and rooms look their best, this will be the right job for you. However to keep up to date with industry standards, and to stand out from competition when applying for new jobs, you should make sure to keep up to date on relevant training requirements and qualifications.

The Importance Of Etiquette Training in Restaurants

Published on October 18, 2018

Flawless service means attention to detail, and detailed training can help your wait staff deliver! Share on XA great restaurant experience is nowhere need depending on the food alone. From the moment the guests step through the door, their restaurant experience starts and therefore it is of vital importance that every waiter or server is on their A-game when it comes to providing service. Displaying the correct level of etiquette as a waiter is vital in giving your guest that truly special experience. So do you know the importance of etiquette training in restaurants? Guests will remember the way they were welcomed, served and cared for during their dining experience and are much more likely to return if you managed to get it right.

But what is the importance of etiquette training in restaurants? And what are the main etiquette rules to live by when working as a waiter or server?

Table Service: Styles, Placements, and Functions

Published on October 17, 2018

Every table service style is unique, from the English style to service à la russe. With training, you can master them all! Share on XThere are many different types of table service and different styles, placements and functions. It can get confusing to understand and execute the exact right table setting but there is no space to make mistakes here. Luckily, there is a handy guide we will provide you which you can memorise and practise that should save the day for even the most complex of setups, or most demanding of guests. Read More

Develop Your Housekeeping Skills Through Training

Published on October 13, 2018

Turn any job into a career with the right skills and knowledge! Share on XBasic home cleaning is a job. Housekeeping, particularly for estates, is an art. Providing a superior housekeeping service requires both knowledge and refined skills; attributes that are best acquired through specialised housekeeper training.

For typical homes, on-the-job training can be enough to learn how to tidy up and move on to the next house. However, the experience may leave you with a desire for more. When you obtain the knowledge necessary to take care of specialty surfaces (marble, crystal, brass, etc.) or the proper ways to mix cleaning chemicals, you can actually begin to see your housekeeping career progress. Perhaps this means progressing to a beautiful property, or into a position of authority, like an executive housekeeper.

The same is true for developing specialty cleaning skills, which are highly sought after by the most discerning estate owners.

Of course, there is an important third ingredient: your attitude. Along with the proper skills and knowledge, your approach to your daily tasks will ultimately determine how far you can advance in the estate housekeeping industry.

We will look at some components for each of these qualities, as well as how you can obtain them and find a truly fulfilling career in specialty housekeeping.

Knowledge Requirements for Maids and Housekeepers

Safety Knowledge

It cannot be stressed enough: safety should be everyone’s number one concern on the job. Cleaning tasks are labour-intensive and can be the source of injury when improper techniques are used. The same is true for the use of cleaning chemicals. Without proper chemical-based knowledge, errant mixtures can become harmful in a hurry. Knowledge of proper cleaning procedures, safety policies, and chemical use and storage will keep you and your co-workers safe from harm.

English Proficiency

Obviously, if you are reading this, English isn’t a hurdle for you. However, there is plenty of talented workers whose only holdup is their knowledge of English. If you have advanced your position to manager or supervisor, and you are made responsible for hiring new staff. You can really expand your search options to non-English speaking candidates (or with beginners skills), knowing that there are some excellent training programmes which focus on job-specific, English skills development.

Housekeeping Supervision and Management

Knowledge is not only the ability to perform a specialty cleaning task properly, but also the ability to communicate those techniques to new staff in an effective manner. When in a supervisory position, answering “why” certain tasks must be performed in a certain way will become necessary for staff to have a deeper understanding of the task at hand.

When in a management position, your knowledge must extend to resource management, such as coordinating product orders. You will also need managerial knowledge about staff scheduling and task allocation. When you are knowledgeable about your staff’s strengths and weaknesses, you can put them in the right position to apply their most developed skills.

Imagine a housekeeper training programme which offers comprehensive knowledge about worker safety, job-relevant English proficiency and managerial knowledge so you won’t need to stumble through on-the-job mistakes to acquire this knowledge!

Skill Requirements for Maids and Housekeepers

Specialty Cleaning Techniques

Along with the knowledge about specialty surfaces comes the physical techniques. For clothing, this means proper ironing, pressing, steaming, folding and mending. Additional skills, such as proper silverware cleaning, brass polishing, floor buffering and even flower arranging doesn’t come without repetitious practice and a trainer who can guide you through the proper techniques.

Speaking and Listening

Daily housekeeping tasks require a lot of instruction; under tight time frames, having to repeat instructions, again and again, can cost your team valuable time and cause you to rush a project which should be performed slowly and thoroughly. As well, your ability to speak up when something doesn’t look right or you need further explanation can mean the difference between a task done properly (and safely), and potential property damage and even injury.

Time Management

As a staff member, you will need to manage your own time. Efficiently and consistently performing daily tasks within allotted time frames will keep you from falling behind. And also from displeasing your client. When you do not have time management skills. You will often find yourself behind schedule. And perhaps tempted to rush your work. And speciality cleaning should never be rushed!

A hands-on training programme can give you space to practice (and make mistakes). All under the guidance of an expert in the estate keeping arts. Not only will you be able to develop specialised cleaning skills. But you will also avoid developing bad habits on the job and risk property damage, or even personal injury.

The Right Attitude for Housekeeping Success

Knowledge and skills can be acquired and developed externally through training programmes and job experience, but your general attitude and your approach to work all come from within. A specialised, high-end housekeeping career can be within your grasp if you are someone who:

Thrives on challenges.
Appreciates being depended upon.
Can bring consistent energy to work each day.
Works well as part of a team.
Is open to criticism and can make honest self-assessments.
Has a desire to continue improving and expanding your skillset.

Making the Leap to Housekeeping Artistry Through Specialised Training

Knowledge, skills, attitude; in the end, it’s all about having a deeper understanding of the housekeeping trade. So that you can perform any task at any time at the highest level. The best way to achieve this is through a training programme custom-designed to fit your learning needs and style.

Polo & Tweed offers specific, module-based lessons. Which focus on specific cleaning tasks (by room, by surface, by fabric). We offer individual training classes or as part of a group. Our trainers come from a professional housekeeping background with years of top-tier estate keeping experience that they are eager to pass along.

Furthermore, we take a training approach which emphasises practical application. As the most effective way for students to develop necessary housekeeping skills. Classes are hands-on and detailed practice is repetitious, so proper technique becomes close to second nature before you even join a new housekeeping team.

We believe that the quality of training is the key to a deeper understanding of house and estate keeping. To see it as an art form and a rewarding career. When you bring your winning attitude to our training programme. We will give you the knowledge and the skills to succeed in any domestic setting!

Our training team would love to chat with you about all the different options we have. Please get in touch here and we will look forward to speaking to you about improving your housekeeping knowledge and skills!

Training Topics for Housekeeping Supervisors

Published on October 1, 2018

Supervisors able to show authority and respect to their staff are true team leaders! Share on XHousekeeping is a skill on it’s own – but managing a team of housekeepers, whether small large, is a completely different ballgame. Being in charge of people, being a mentor and supervisor is a skill. And it requires much more than all of the valuable housekeeping knowledge you may already have.

Luckily, there is specific training you can undertake to work on the exact skills you will need in a role as a housekeeper supervisor, head housekeeper or housekeeping manager. Taking training like this will give you more confidence, but also a deeper understanding and skills to directly apply to your job.

Training like this will also be relevant for people who might already be in management but are having difficulties with the team. Training will give you the insight in what to work on and what to improve.

Housekeeping Safety Training and Tips

Published on September 19, 2018

Just like quality service training, safety training is in the details! Learn safer work habits from professional trainers. Share on XUnderstanding safety in housekeeping is paramount for a successful running of any household, hotel or yacht. Housekeeping techniques, the materials and products used all come with risks and can be potential safety hazards. Are you aware of all housekeeping safety training? You should!

Find out all Housekeeping safety training and tips now!

Housekeeping Cleaning Chemical Training

Published on September 12, 2018

Safety comes first with every occupation, and a safe work environment can always benefit from extra training! Share on X

Housekeepers will typically use a form of chemical in their daily routine. Different properties and hotels may choose to use certain brands or products, some more harsh than others, but at the heart of these products (even natural products such as bicarbonate of soda), there are chemical reactions occurring in order to achieve a clean result.

It is vital that a housekeeper understands the correct etiquette when dealing with chemicals to ensure that they protect the surfaces and the product they are cleaning, but also to ensure that they are safe and protected.

So what type of housekeeping cleaning chemical training should you be looking to undertake? What concerns should you be looking for?

What Is Included in a Formal Maid Training Course

Published on September 10, 2018

Formal training courses develop lifelong skills and real career advancement potential! Share on XEnrolling in a formal Maid training course is an excellent investment for your confidence, skills and career opportunities.

Firstly Maid training will give you a great amount of new and refined skills as these are detailed courses covering all possible skills a Maid might be asked to do. The courses are active, you will be on your feet a lot getting stuck in and practising everything.

Secondly, taking a Maid training course can open up lots of new career opportunities. Whether you are looking to start a career as a Maid or in housekeeping, or whether you want to get higher up in your job – either managing a team of Maids of fining a higher paid job – training can enable this for you.

How to Train A Maid Efficiently

Published on September 4, 2018

When you provide your staff with the opportunity to develop their skills, they will also develop the confidence to conquer any task! Share on XYour maid is a human being. Human beings relish positive critique and the ability to make their employer happy! Regardless of your maid’s cultural background, once you have employed them in your home or hotel, you can give them additional training to help them settle in, and most importantly stay for many years to come!

Treating your maid fairly, and with a strong routine and guidance from the offset is important. It will create a positive working environment.

It’s a time-consuming process to recruit a maid. Now that you have one -make sure to train them efficiently. So that you will get the best out of your maid for years to come.

So how to train a maid efficiently?

Become an Executive Housekeeper Through Course and Certification Training

Published on September 3, 2018

Executive Housekeeping is an enriching next step in your domestic cleaning career! Share on XThere will always be a demand for certified executive housekeepers. For any boutique hotel or larger domestic estate, a hired executive housekeeper must be able to master multiple tasks over two distinct disciplines:

Physical cleaning duties
Team supervision

For anyone who has spent time performing both roles, the combination of the two can be a rewarding next step for your career, because it offers new challenges, a more enriching experience, and a favourable wage. In the UK, the average salary for an executive housekeeper is about 39,000 pounds, which is 1.3 times higher than the national median wage.

However, with all desirable careers comes competition.

It is important to distinguish yourself as the best possible candidate for the position, through specialised training and certification. Here we will look at what to focus on and the steps you can take to become an executive housekeeper.

Improve Your ROI Through Hotel Training and Development

Published on August 30, 2018

When you take the time to implement a training programme for your boutique hotel staff, you are not only investing in the development of their skills, you also expect to see a valuable return on investment (ROI) for your business.

Across every industry, companies that dedicate more time to their staff’s skill training and development have seen:

Better profitability
Increased customer satisfaction
Greater employee retention rates

So why should a hotel be any different? In fact, because hotels are 100% customer-oriented, your hotel staff’s ability to ensure a memorable stay will bring you the additional benefit of positive guest reviews, which is free advertising for your business.

Steps to Create a Housekeeping Training Programme

Published on August 30, 2018

A positive attitude will point you in the right direction, and the right training programme will take you the rest of the way! Share on XIs your housekeeper or house cleaning employee hitting the standards you would like? Training your employee ensures everyone is working to the same standards and understands exactly what is expected of them. If you have never been shown what is expected how can you for fill those expectations?

Whilst talking to your employee is extremely important, only speaking leaves a huge gap for misinterpretation. Practical and guided training is extremely important, as is setting expectations. A well-trained employee ensures you get the best possible out of your employee, your clients are happy, you spend less time supervising, dealing with complaints, clients recommend you to others and your business continues to grow in a positive and effective manner.

You can create your own specific training for new employees, this can be time consuming or there are companies who can work with you to provide specialist training for you.

So where to start? Follow these steps to create a housekeeping training programme.

Maids Training Courses

Published on August 28, 2018

Better productivity comes from confidence and happiness, and effective training programmes can ensure these benefits! Share on XThe hotel industry is booming. Families hiring domestic maids is also a big business around the world. Regardless of the type of industry, the maids working there are integral to the success or failure of the hotel or property.

There are a number of different approaches to training, but simply put, the skills to learn and develop the craft of cleaning – to the highest standard – is something that should be practised and polished!

So what maids training benefits might you expect? Why should you invest in training your staff or future staff that work for you?

10 Top Nanny Activities To Keep Kids Busy This Autumn

Published on August 26, 2018

Shorter days, longer nights, chilly mornings, rain and leaves everywhere. Probably quicker than any of us would have liked, summer is well gone and autumn is here to stay. The kids are back to school and we should consider ourselves lucky when we get some dry days to enjoy them outside, someplace nice breathing in nature. So what do nannies (or parents) do with the children during the long, long autumn?

Below you have our top 10 activities to keep kids busy this autumn.

How to Train and Evaluate Your Housekeeping Staff

Published on August 22, 2018

Great skills and a great attitude! Those are the keys to great staff success. Share on XFinding good housekeeping and cleaning staff is one thing, but keeping them well trained with up to date skills is of equal importance. When being in charge of housekeeping or cleaning staff you will come across many challenges.

Providing regular training is key in keeping your staff happy and loyal, working well together and independently. And perhaps most importantly, keeping them performing to the highest standards with up to date skills.

Evaluating your staff regularly will also help to stay ahead of any issues. And keeping your team performing to the highest standards. Regular staff evaluations are also highly beneficial in catching potential issues. Before they turn into bigger problems.

Polo & Tweed’s Housekeeping Training Centre For Success

Published on August 15, 2018

Housekeeping Staff training can bring about great rewards - and retention - to your home or hotel! Share on XHousekeeping in both private homes and hotels is a skilled and labour intensive job. Not only is organisation key to an effective day. The detail of the tasks and the ability to work to a high standard will be the difference between client and guest satisfaction. And indeed the success of the brand.

To keep everything running smoothly. The right training and education are key. Find out here how the Polo & Tweed Housekeeping Training Centre can contribute to success! Read More

Help Your Management Team Bring Out the Best in Your Hotel

Published on July 31, 2018

A skilled hotel manager will always become a staff leader! Share on XAn unforgettable hotel experience, the kind that brings rave reviews, referrals and repeat bookings, begins with highly skilled – and trained – hotel management.

Is your hotel a cosy and idyllic little getaway requiring a single manager with the personal touch?

Or is it a grande destination resort orchestrated by a team of managers who specialise in individual departments?

No matter what type of hotel, a seamlessly run establishment depends on great management, assisted by a management training programme tailored to your operational needs!

With the proper guidance, your hotel can establish its reputation as the leading service provider from the start, by giving your manager or management team the skills and tools they will need, including:

Directing employees
Maintaining the proper guest environment
Handling budgets
Monitoring bookings

So how can the right hotel management training programme set your B & B or destination resort apart?

Why Training Your Hotel Valet Staff is Vital for Success

Published on July 30, 2018

Bring out the best in your Valet Staff through skills training! Share on XIn our modern day society patience is a rare virtue. Everything needs to happen fast and now, and the hotel industry needs to play into this in any way they can. A simple yet greatly effective way of making your customers feel special, and saving them lots of time, is offering valet parking. But to make this a smooth sailing operation, it is vital that your valet staff is trained well, and trained regularly.

So how can a well-trained valet staff contribute to your guests’ overall hotel experience?

How Important is Hotel Butler Training?

Published on July 29, 2018

A Hotel Butler's touch can make a guest feel at home, no matter how far away! Share on XA hotel guest’s experience and hence the hotel’s reputation can be made or broken by the type and level of service your guests receive. Word of mouth, personal recommendation and repeat guests are the most powerful, effective advertising to grow your business.

As more and more people look to peer reviews online to inform their decisions on where to stay, the importance of every guest’s experience being perfect can not be underestimated.

One area of hotel service which simply cannot be overlooked is provided by a Hotel Butler, offering the personalised touch to guests away from home.

So how can a Hotel Butler elevate the level of service provided in your hotel?

Expert Hotel Training Consultation For Your Guest’s Next Level Experience

Published on July 28, 2018

The care and training you offer your hotel staff will show up in the level of service they provide your guests! Share on XThe difference between adequate hotel service and the kind guests never forget – for the best reasons – all comes down to the details.

You already know the best way to increase your bookings is to offer an experience that sells itself.

A great guest experience leads to repeat customers and more referrals.

But, how do you know if the quality of service you provide is good enough? Is it better than your competitors?

Attaining and maintaining the highest level of service requires more than an internal guide and training program.

Whether your hotel is new, or else in need of a facelift, your passion for perfection can be matched with the expertise of a hotel training consultant.

A hotel training consultant can give you that vital bird’s eye view of every aspect of your operation, from the front desk to hotel cleanliness, down to the smallest detail – the kind that will set your hotel apart in the eyes of your guests, and the kind that will keep them coming back for years to come.

So how exactly can a top tier hotel training consultant help your level of service?

The Importance of Training for a Hotel Porter

Published on July 27, 2018

A Hotel Porter with the personal touch will always make an impression! Share on XThe hotel porter performs a valuable role for many hotels around the world. In fact, many guests would say that the hotel porter or the night porter can make an integral first impression to their overall stay – and on your brand! After all, they are part of the front of house team, and will typically escort you (or just your bags!) to your room.

It’s a varied role, suited to fit individuals who enjoy providing a high level of service for the clients they interact with.

But how important is a hotel porter? And why would a hotel porter or night porter require training?

Hotel Customer Service Training Programmes

Published on July 26, 2018

Ensure your path to success with a long-term Training Programme that works! Share on XYou’ve decided to train your staff. You understand the need to improve their skills and develop their efficiency for the return to your investment. But how do you evaluate what the staff have actually learnt?

How do you evaluate what the staff have retained – and will it impact your business to make your investment in their training worthwhile?

So how can you make a Hotel Customer Service Training Programme work most effectively?

Regular Hotel Training: Why Consistency is the Key for Success

Published on July 22, 2018

Consistent training will set up any staff for long term success! Share on XIn any line of work, training your staff or team is extremely important. It helps increase skills, encourages team building, troubleshoots and irons out any existing issues, and generally makes staff feel appreciated when they are being invested in, in this case in the form of training.

With many different training options to choose from, it is vital you pick the most suited one for your team and hotel so that the budget spent on training will be an investment that will lead to you standing out more from the competition and running a successful and growing hotel business.

How Training Can Improve Your Hotel Service Quality

Published on July 20, 2018

A comprehensive staff training program is your path to sustained success! Share on XTraining your staff is a vital part of keeping your Hotel running smoothy and keep the service standards high. This might seem a challenge in an industry where your staff is more than likely already working long shifts, but when implementing things in the right way this can be the key to keeping the service quality at the highest end.

Why is a Hotel Improvement Programme So Important?

The Importance of Maintaining Systems and Standards in the Hotel Industry

Published on June 30, 2018

Brand fidelity is the result of a top tier hospitality staff! Share on XAny hotel, just like any business, will only run smoothly when all systems are in the right place, and all standards are continuously being kept high. with day to day operations sometimes taking over, it can be challenging to constantly keep an eye on maintaining these standards – and improving it.

A specialised and tailor made training, especially for your hotel or team, can really help in regaining focus, finding new motivation in your team and continuing to strive for the highest standards of a very well oiled, smoothly running hotel.

So why is maintaining systems and standards in the hotel industry important?

Changes in the Hotel Industry: How to Keep Up and Stay on Top

Published on June 26, 2018

Customer Service greatness stays ahead of the latest trends in technology! Share on XThe digitalisation of society and the continuous growth of technology is constantly changing and impacting the way we work, communicate and live our lives. Especially in the Hotel industry, clear changes can be detected that are directly caused by the changes in modern day technology.

To keep ahead of competition in this ever changing market, it is vital to stay on top of these changes and know how to implement and deal with potentially new challenges. Providing you or your team with tailor made training, especially for your set up and needs, will keep your business up to date in these every changing times and keep the guests coming!

So what are the changes in the hotel industry?

How To Ensure Your Laundry Staff Give the Best Service Possible

Published on June 22, 2018

Top quality hotel laundry service helps guests feel most at home! Share on XAs much as any other hotel department, your laundry has the power to make you or break you. No one wants to get into a questionably clean bed! Or have their favourite item of clothing mislaid or damaged.

Providing solid training, processes and a clear structure to your laundry department will help prevent those nightmare situations from ever rearing there ugly head. So where to begin?

Hotel F&B Training

Published on June 21, 2018

Quality F & B service is more than just bringing food to the table! Share on XThe standards that your F&B staff set directly affect your guest and client happiness. In turn this affects your brand and whether or not they choose to return or recommend your hotel. It is therefore vital that your F&B team work to the level you want them to, notice the details, and achieve the highest level they can.

There are a number of approaches you can take, but firstly you need to identify the areas in which you need to improve, and the standards you want to set. So what are the standards a F&B department should have?

Training Programme for Housekeeping Staff

Published on June 18, 2018

Proper Housekeeping means proper training! Guests always notice the difference. Share on XRegardless of the size of your hotel, your housekeeping staff are the backbone of your hotel. Without a clean environment for your guests to reside in, the chances of repeat business diminish and bad reviews loom. Your business will only survive if the cleaning and management of the rooms are at the highest standard. It doesn’t matter how many stars your hotel has, or how large or small it is. Your housekeeping staff should be trained to the highest level of quality and care to achieve the best results. So time to find a proper complete training programme for your housekeeping staff.

Front of House Staff Training

Published on June 16, 2018

A great first impression depends on a well-trained front of house staff! Share on XThe way your staff runs front of house operations affects your entire brand integrity and image. Your front of house team should be experienced with all manners of communication and knowledge of the brand and hotel facilities. The way they problem solve, manage client requests and think outside the box will have a huge impact on the hotel.

Regardless of the star rating of your hotel, the front of house team are vital to the success and longevity of your hotel.

So what areas of improvement can you make and what aspects of training can you consider?

Learning with Letters – Fun Learning Through Play Games

Published on June 6, 2018

Nanny Alex is an experienced and qualified nanny who loves creating new and exciting ways for the children she works with to learn and grow. She shares with us three wonderful games to help inspire learning through play – the subject of letters!

Fun can be had through play games, encouraging children to learn with laugher! Enjoy!

Tips for Following-Up Your Personal Assistant Effectively

Published on May 29, 2018

Following up PA training adds that personal touch which fosters confidence and commitment! Share on XOnce your employee or personal assistant has completed training, it is vital to ensure that the highest productivity level can be obtained. It will allow you to better understand their needs and adjust your relationship and their place in the team and business.

Having effective and consistent procedures with your personal assistant, regardless if they are a corporate or private PA, will allow you to deepen and strengthen your staff productivity, as well as lengthen their job commitment. After all, if you don’t bother to put the time in, why should your staff feel the need to?

So what are the best tips for following up with your personal assistant effectively?

How To Manage Your Personal Assistant’s Departure

Published on May 23, 2018

The right transition plan between employees ensures a smooth transition. Share on XYour Personal Assistant handing in their notice can feel life shattering. You have a great working relationship and your PA makes your life run smoothly. So now is the time to jump into action. Do you know how to manage your Personal Assistant’s departure

Whether you already have a plan or not. there are still things you can do to ease the transition and there are some relatively simple things you can do to which we will look at in more detail. Remember you have been given notice so it is up to you to use that time wisely.

So how do you manage your Personal Assistant’s departure?

How to Create a Safe Work Environment for Your PA

Published on May 21, 2018

A great Personal Assistant can benefit you. A safe work environment can benefit everybody! Take care of your help. Share on XHealth and safety in the work place has changed. It was not so long ago (1974 to be precise) that the Health and Safety Act was first introduced in the United Kingdom. Before then, there were sadly much damage and loss of life in the work place. Now governments around the world recognise the need to put legislation in place to protect the workers.

A company’s, or private individual’s staff and employees are the most important aspect of the business or home. Without them the jobs at hand wouldn’t be completed. So it is vital to keep them safe.

So what is the best way to create a safe work environment for your PA?

Getting Job Alerts and Industry News from Polo & Tweed

Published on May 18, 2018

As new EU rules and regulations on how we manage data, have come in to effect you are no longer automatically opted in to get job alerts. So if you want to hear about when new jobs are available, job alerts – you need to switch them on!

It is important to remember Polo & Tweed are a recruitment agency so new jobs are coming in all the time for different families and you need to apply for the jobs you would like. We don’t automatically pass your CV on to our client, we need you to let us know by applying.

This handy guide will help you understand how to turn on and off your job alerts and newsletter preferences.

How to Hire a Personal Assistant

Published on May 16, 2018

A little extra time spent upfront will save you so much moving forward! Share on XFinding and hiring a new Personal Assistant for your organisation or household can be a stressful and extremely time consuming experience. Making sure you are organised is essential in making sure the process goes smoothly, and you get the result you need: a well suited PA to join your company or family business.

Planning, and sticking to the planning is key here. Below you can find a 10 step plan – to get you organised in starting your recruitment process. Although it might be tempting to skip steps because they might feel time consuming – rushing through the process can really make you miss key aspects which can be costly in the future.

By setting dedicated time aside to follow the process, you will make sure you can make the right decisions and find the right Personal Assistant for you.

The Private Equity Assistant – An Invaluable Part of Any Finance Business

Published on May 14, 2018

Enthusiasm is the key to success in all Assistant services! Share on XHave you always wanted to get into the world of finance but you never really knew how to? Or perhaps you have been in the finance industry, or having been studying in that direction, but you want to have a great opportunity on how to get higher up in the business – or simply a foot in the right door.

Working as a Private Equity Assistant can do all of the above. It can open you up to a world of exciting opportunities, getting you through the doors of the highest-end finance firms, working directly alongside or under some of the highest regarded key players in the company.

You might think that opportunities like those are either impossible to achieve, or you are very far away from it. However if you make the right career decisions, this could be yours: you can become a Private Equity Assistant.

Why Learn House Management?

Published on May 8, 2018

Investing in training is always and excellent and extremely efficient way of building up a stronger CV, get higher up in the household you are working for, or get a salary increase.

Have you thought about doing training for House Management? It might seem completely irrelevant, or unsuited for you – but it might be much more fitted for you than you think. So who could a House Management training be suitable for?

Fun Activities to Create with your Little Ones

Published on May 1, 2018

Treasure Baskets are my new favourite activity to do with the children. It helps them focus on one topic and I get to include a load of goodies for them, to learn about that subject. For under 1’s it’s good to do sensory Treasure Baskets that include, parts of nature, rice shakers, coloured pasta etc so they explore their sensory skills.

As a Nanny I love to make sure my children in my care realise that they have potential, help them tap into their imaginations so they can think outside the box and most importantly ask them what they want to do or be, no matter how ‘out there’ it is I will create a Treasure Box around it so they can experience their role models for the day, you never know this may drive them as they get older.

Here are three example I have created with the three year old twins I look after at the moment. I like to include a story, craft activity and outdoors activity based around the subject.

Career Progression – how to get a salary increase?

Published on April 9, 2018

You will spend most of your adult life at work, so liking what you do is extremely important. Feeling comfortable in the household or corporate environment, enjoying your day to day tasks, and getting on well with colleagues can all be a part of this. However, realistically, are you going to enjoy every moment of your job, and will you be jumping for joy every morning to get up? Probably not. And that is ok, considering you work for another very important reason: Money. Salary can be extremely important for a number of reasons. So then ask yourself, do you know how to get a salary increase?

10 Top Nanny Tips For Travelling With Children This Summer

Published on April 9, 2018

Summer has finally arrived (and it’s hopefully going to stay!) and before you know it, the summer holidays will be here as well! This is when most families will take their children away for a few weeks or even for the whole summer and nannies might be asked to accompany them and help.

Travelling is stressful for a lot of adults, so imagine how difficult it is for children, especially very young ones when their routine is broken and they are tired, hungry and in so many new situations. So you have to be there for them, be calm and have your sense of humour with you at all times. But there’s no need to stress because we’re here to help with our 10 top nanny tips for travelling with children.

Duties of a Private Personal Assistant

Published on April 8, 2018

Organize your life like a successful business with help from a Personal Assistant! Share on XTop CEO, entrepreneurs, business managers and owners agree: a trusted PA is the difference between success and failure.

So what is the difference between a private personal assistant and a corporate personal assistant? And what are the duties you can typically expect from them?

At Home Activities for Your Little Ones

Published on March 28, 2018

Creating activities for children can sometimes break the bank, stress you out, cause a lot of mess or you just run out of ideas.

Here in Dubai the summer months are approaching which always make me start planning indoor and short outdoor activities, as the days can sometimes seem long when there isn’t much planned. Here are my three favourite inexpensive activities for you or your nanny to create at home.

10 Top Feedback Questions To Ask Your PA

Published on March 20, 2018

Feedback keeps you connected to your Personal Assistant. Ask the right questions and listen! Share on XYour own PA is a wealth of information, one you should tap into and use to your benefit. A PA, whether in a business or in a private home, may well be dealing with all sorts of issues you are not aware of, as they are your gate keeper. They are there to make your life run smoothly and will see and hear things you yourself will not.

Your PA is a bridge to your staff and will have a real sense of what the general feeling is. As your PA’s job is to make your life run smoothly and deal with issues for you, they may not feel comfortable volunteering this information so asking the right questions is crucial.

So what questions should you be asking your PA so that you learn what you need to know and retain your perfect PA for many more years to come?

Using the questions below you should have the tools to uncover what you need to know.

Virtual Assistant Vs Personal Assistant

Published on March 16, 2018

A Virtual Assistant will do the job, but a Personal Assistant is always there for you! Share on XWhy are you hiring an assistant?

Knowledge is power and understanding why you need a personal assistant is important in determining what is going to work best for you. Think about the tasks you need your new assistant to do and your own preferences in hiring. Do you like to oversee and mentor people or do you prefer to distance yourself and let them find their own way?

So what are the advantages and disadvantages of hiring a personal assistant vs a virtual assistant?

Ways Your PA Can Help Grow Your Business

Published on March 14, 2018

A PA can be more than just a domestic aid. With motivation, they can help your business thrive! Share on XYour PA can be a profitable member of your team. Regardless if your PA works for you as a private PA, managing your personal and home affairs, or if they manage your business affairs (or a little of both), your PA can be the difference between success and failure. They are, after all, an extension of you and your home, business and affairs.

But what are the main ways your PA can help grow your business and what key factors should you be thinking about?

Are Traditional PA’s Disappearing?

Published on March 13, 2018

A traditional Personal Assistant can still supply the personal touch! Share on XIs the role of a PA changing? One thing is for sure, our society is rapidly changing. Modern day technology and globalisation has turned us into a non stop, 24 hour society where we are glued to our phones and laptops.

A traditional PA role might not be so relevant anymore, with all the online help and organisational tools that are out there.

So how can a modern day PA still be relevant?

How a PA Can Help Reduce Your Anxiety

Published on March 12, 2018

Stress is not what you want to start the day with. Take control with the help of quality Personal Assistant! Share on XDo you suffer from anxiety? Or do you sometimes simply feel things are becoming too much, and you cannot deal with your daily tasks? DO you feel exhausted all the time? In today’s high paced, high pressure global society it is a challenge for everyone to stay calm and sane, and feeling overly stressed and anxious can have an enormous impact on your life, both personal and at work.

There is a difference between feeling a little scared sometimes and having an anxiety disorder. Both can be disruptive to your life, though. Luckily, there are means and ways to help you through it – and a PA can play a vital part in this.

Here is a list of things you can practise that can help through periods of anxiety – and how a PA can really save the day for you.

Secrets to Giving Good Interview Feedback

Published on March 10, 2018

Interview feedback gives everybody a chance at success! Share on XRegardless of the type of position you are looking to fill, it is highly likely you’ll have a number of prospective candidates you’ll meet. As an interviewer you’ll be tasked with getting to know the candidates and establishing very quickly if they might be right (or not right) for the role. Depending on the size of company, or the type of position, there may be a number of rounds of interviews and assessments or trials for the candidate to pass before being offered the role.

Recent research amongst 1600 adults in the UK found that “the biggest recruitment bugbears for jobseekers was not being told that their attempts at employment had been unsuccessful (46%), followed by lack of feedback about their application (39%).”

But why is it important to give feedback? Should you give feedback to successful and unsuccessful candidates? And what are the secrets to giving good interview feedback?

10 Nanny Tips for Going Away With Children This Summer

Published on March 9, 2018

With summer holidays fast approaching, many nannies are getting ready for a holiday with the children they are looking after (and their employers).

If your normal job is as a travelling nanny, then you have probably prepared for this already, but if you normally work as a live in/live out nanny, then the tips below might help you survive and even have an (almost!) perfect summer.

Appointment Setting – How a Great PA Can Help and Where To Find One?

Published on February 28, 2018

Appointment setting is a snap with an assistant who knows you best! Share on XDid you know there are companies and individuals who have specific ‘appointment setters’ working for them? Their main task is, as the word says, making appointments – either for the sales team or for private households. This might work for some large firms, but if you have an amazing PA, they can do all of this for you, as well as their other PA related tasks!

It will save you money on outsourcing appointment setting, as you do not have to hire someone specifically for it. It also means less mistakes will be made. Because your PA already knows when appointments will fit in with your schedule, he or she can maintain organisation and efficiency without creating clashes.

So how does appointment setting and a great PA work to make a difference on your daily life?

How A Personal Assistant Can Help You Sleep Better

Published on February 25, 2018

A productive day begins with a great night sleep! Don't let insomnia stand in your way. Share on XHow do you sleep? Have you ever suffered with insomnia? Have you noticed how much more productive you are when you’ve had a good night sleep vs a bad night? We’ve all been there. Be it new parents with a baby keeping them up all night, or long working hours, or business trips causing you to fly through the night. We spend a third of our lives asleep, but many people struggle to sleep well.

Lack of sleep can have devastating consequences on work, life and can sometimes even be life threatening (there are countless accidents and deaths from falling asleep when driving for example). Sleep disorders are being diagnosed more and more every day. So how can you sleep better? And how could a personal assistant make a difference to your sleeping patterns and improve the quality of your day?

We lift the lid on how a personal assistant can help you sleep better.

Build Your Small Business Network With A Personal Assistant

Published on February 23, 2018

A successful small business is built through networking! Share on XIn modern times, small businesses rule the world. In Western society, more and more startups are being founded, with individuals creating unique brands and products to serve gaps in the market. Although some parts of the world are slower to catch up, there has been a huge boom in small businesses in the UK.

The FSB quoted that the number of companies and sole proprietorships has increased in the last year by 128,000 (+7%). These exciting figures show that entrepreneurs are being born every day – taking new steps and attempting to compete with larger established businesses.

But once the business has been established, and regardless of the stage of growth, it is important to grow the network of your small business. Unless you have a large amount of investments to put into network growth and marketing, it’s important to take simple yet effective steps in order to maximise the opportunities to grow.

So what are the best practices for building your small business and how can a personal assistant help?

A Celebrity Personal Assistant – Why Should You Get One and What Do They Do?

Published on February 21, 2018

Your Personal Assistant: the most professional daily contact you'll make! Share on XMost celebrities will have a full team of staff around them, sometimes 24/7 to make sure everything in their lives runs smoothly. It can be argued that the PA is the one closest to this person, the first point of contact and also the person who will know and protect their privacy. Therefore finding the right person is extremely important.

Knowing what a celebrity PA can do, and what their traits should be, can help you in selecting the right person for the job.

Restaurant Reservations Made Easy With Help From a PA!

Published on February 16, 2018

One cannot think well, love well, sleep well, if one has not dined well. - Virginia Woolf Share on X

Whether you are a real food connoisseur, or you just like to dine in great restaurants. Staying on top of all the latest restaurant trends can be difficult. It is difficult to find all these restaurants, let alone get a reservation sorted. Learn here how restaurant reservations are made easy with help from a PA.

It can be challenging, as with a busy lifestyle you might not have the time or the connections to stay on top of all the information, nor would you have time to harass a bookings team to get one of their popular tables.

Did you know there are ways to land a seat in the best, new restaurants, without it costing you any time or effort? This is how restaurant reservations are made easy with help from a PA.

We will share the PA industry’s best-kept secret.

How Can An Executive Assistant Help Doctors?

Published on February 14, 2018

Doctors and Physicians are busy individuals. Regardless of if they are working for the NHS or running their own private practice, they will have busy schedules and limited hours. Their skills will lie in the physical treatments and patient care, but as we can all imagine in this modern day and time, the amount of paperwork which goes with the physical treatments is huge.

From arranging patient appointments through to renewing the prescriptions, insurance and booking conferences, the Dr, Physician or Surgeon’s diary is very busy! So how can an executive assistant help a medical professional?

The Differences Between a Secretary and an Administrative Assistant

Published on February 12, 2018

Staff for success! The right assistant can be both the face of your company and it's organisational backbone. Share on XWhen planning on hiring assistance in the office, the various terms for this new employee can be confusing. It seems that more and more, the titles ‘secretary’ and ‘administrative assistant’ are being used for similar roles and it has confused job specs and expectations.

There is a very clear and important difference between the two. In most roles, the administrative assistant’s role is elevated, holding more responsibility than the secretary’s. So what are the differences between a secretary and an administrative assistant?

What Insurance Do You Need For a Personal Assistant?

Published on February 9, 2018

Insurance. Best to err on the side of caution. You only need it when you NEED IT! Share on XIn a complicated world, accidents can happen. Staff can let you down, and there can be issues in the workforce. It is vital both as employer and employee, or self-employed individual, that you have the right protections in place. After all, you only need insurance when you need it, and if you don’t have it you can open yourself up to many future problems. It is always better to err on the side of caution.

So what insurance do you need for a personal assistant?

Being An Award-Winning Career Nanny With Helen McCarthy

Published on January 31, 2018

Full Name: Helen McCarthy

Age: 44

Location: London

How did you decide to become a career nanny?

My great aunt was a nanny for the singer (sewing machines) during the war. She would tell me of the fun she had so I applied to do my NNEB in 1989 and graduated in 1991.

6 Ways That Training Can Fine Tune Your Aviation Crew

Published on January 29, 2018

Private Jets is a big business. HNW, VIP and corporate clients have long since been using the joys of private jet travel. Some of the fastest growing companies today are private aviation companies, and investors are sitting up and taking notice.

Owners of private jet companies range from investment banks through to private individuals, but the same is true across the board, the service, style and finishing touches expected to be achieved by the crew should be of the very highest standards.

Aviation service should combine a Michelin star restaurant, the housekeeping standards of The Ritz, the service skills and finishing touches noted in only the most luxury and high-end properties, and the flexibility found on board the megayacht crews. Add to this mix, the health and safety of air travel and the results is a 7* service crew.

But how can this be achieved? How do you take a ‘standard’ crew member with all the basic training and re-vitalise their approach? Here are the 8 ways that private flight attendant training can fine tune and bring the wow factor on board.

Which Areas Of Your Restaurant Staff Training Could Be Improved?

Published on January 25, 2018

Restaurants vary dramatically, from style and approach, level of service, size, and their unique staffing requirements. From Michelin Star restaurants, to pop up kitchens. Each restaurant will be made or broken by the experience of the patrons and clients.

For a restaurant to truly succeed, one needs to have a complete team who are all focused towards success and understand the unique selling point of the brand as well as working towards continual development and improvement.

So which areas of your restaurant staff training could be improved?

How To Hire A Personal Housekeeper: The Complete Guide

Published on January 22, 2018

Finding a personal housekeeper for your family is serious business. When hiring someone to look after your valuable assets and pets it’s imperative you take the right steps and find the perfect fit. Your housekeeper will be a part of your everyday life, so hiring the right housekeeper will make your life much easier, and hiring the wrong housekeeper can make it harder.

One of the biggest pieces of advice we can offer is to clearly define the requirements for your perfect personal housekeeper. Once you are clear on your requirements, and the type of housekeeper you’re looking for, you’re ready to start your search.

There are several ways to go about finding a personal housekeeper – we’ve listed the different options below so you can get a better idea of what option might suit you best.

Eamonn Holmes Learns Silver Service With Polo & Tweed

Published on January 17, 2018

Eamonn Holmes, a well known British TV presenter and personality, met with Lucy Challenger, CEO of Polo & Tweed and one of her British Butlers to learn the art of Silver Service. Filming for their new series on Channel 5, Eamonn was set the task of learning the skills required to set the perfect table – performing duties expected of a Butler by the Queen and other wealthy families who employ staff.

Here are the videos of when Eamonn met Lucy. (With some special behind the scenes photos!)

Maternity Nurse of the Month – Nicola Herman

Published on January 15, 2018

Nicola Herman is a maternity nurse developing her specialism in assisting families with multiple births. Helping those with more than one addition to the family, supporting and teaching the family through what can seem like a very daunting time. Nicola very kindly spoke to us about her career and how a maternity nurse can help a family.

Full Name: Nicola Herman

Age: 50

Location: London

What is Silver Service? A Brief Guide To Silver Service

Published on January 15, 2018

Silver Service is an expression known to many. But do you actually know what it really means, and what it all entails? We often get asked, “what is silver service?”. So clearly, the answer is not as obvious as we thought.

There are many different facets to Silver Service that can be discussed elaborately, or taught in training. However, with the below we hope to give you a brief overview of the art that is Silver Service!

Being An Elite Maternity Nurse With Anne Saunders

Published on January 11, 2018

Name: Anne Saunders

Age: 45

Location: Based in Hong Kong and work overseas every 2 or 3 years.

Profession: I am a Maternity Nurse.

Why did you enter the profession?

I started to work as a nanny in Hong Kong for a French family after leaving university. The job was going to involve travel and I thought it would be nice to follow a family, travel around and be paid to look after the 2 children.

Hypnobirthing – The Complete Guide

Published on January 10, 2018

First off congratulations on your wonderful news! You are now faced with a crazy amount of options and choices as a ‘mum to be’ and this can either be really exciting or just too much hassle. Every mum to be is different in their approach to childbirth, and Alexandra Rose, founder of The Mothership LTD shares her top tips in this fantastic guide.

Alexandra will cover some main questions you might have about Hypnobirthing including:

This is of interest to you
You can then do your own research after reading this article
Or you can cross it off your list and have one thing less to worry about.

Alexandra teaches the KG Hypnobirthing Method and was taught by Katherine Graves herself.

So what is hypnobirthing?

Life As A Super Nanny With Allie Bell

Published on January 9, 2018

Full Name: Allie Bell

Age: 44

Location: London

Profession: Parent Coach

Why did you decide to enter your profession?

I always had a rapport with children.

Personal Assistant: Your Key To Living Healthy?

Published on January 2, 2018

Without the help of a personal assistant, it’s tough to balance calories and manage your weight when tempting food beckons from every corner. Whether it’s the tantalising smells from takeaway fish and chips shops, or the irresistible food TV adverts, you may find it difficult to push yourself away from the table.

A personal assistant can help you stay strong and achieve the weight goals that have evaded you for years. Here are eight proven tips that –with the help of your personal assistant– can help you regain control of your weight and your life:

10 Ways To Get Your Time Back with A Personal Assistant

Published on December 26, 2017

A personal assistant can save you more than 30 hours a week. That’s over 120 hours per month! What you do with your free time is up to you. This infographic shows the top 10 ways to get your time back with the help of a personal assistant. Depending on your work and home life, these hours will vary (you might be able to save even more time!).

See how much time you can save on various tasks with some trusted help.

The Difference Between Personal Assistant And Executive Assistant

Published on December 20, 2017

When looking to recruit for a position, it is important to clearly define the job spec and establish what you are looking for. One question that is commonly asked is the difference between personal assistant and executive assistant – is there one?

Yes – there most certainly is! And depending on which you are looking for, will affect the applications and in turn the suitability of the candidates.

So what is the difference between personal assistant and executive assistant?

How Much Do I Pay My Personal Assistant Per Hour?

Published on December 16, 2017

You’ve decided to hire a personal assistant. Great! Now you need to decide how much to pay them.

Salaries will vary from country to country. As we are based in London, UK, we will give a British rate, with guidelines for international countries. The salary you pay will of course vary depending on the overall package provided (is this a full time live out PA? is this a full time live in? Do they work flexi-hours and remotely?).

Here is our guide on how much to pay your PA, and the variables to take into consideration.

Why You Should Get An Author Assistant

Published on December 14, 2017

If you are an Author, new or experienced, you will by now have realised how stressful and difficult things can get. You have to keep your mind clear to enable a creative process, however, things like deadlines, word count, marketing and admin tasks can get in the way of that. Did you know you can get a specific Personal Assistant to Author to help with your needs?

So what is an Author Assistant – and why should you get one?

Executive Assistant Tips For Improving & Retaining Your PA

Published on December 10, 2017

The relationship between the executive and their assistant is a partnership like no other. Regardless if the relationship is focused on the corporate world, the personal or a mixture of both. The relationship between PA and principal or PA and executive is an intricately woven relationship.

The assistant or PA will often get to know their executive on a more personal and private level and have a core understanding of the needs required to ensure they can provide the highest level of support to them. Regardless of the stage of the relationship you have, if you are just entering into a new one or your relationship is well developed, these 5 executive assistant tips can help deepen and strengthen your relationship, ensuring that you continually improve and retain your PA.

Being An Elite Maternity Nurse With Marion Sladek

Published on December 9, 2017

Full Name: Marion Sladek

Age: 46 years old

Location: Edinburgh, Scotland

Profession: Elite Maternity nurse

Why did you decide to become a Maternity Nurse?

I entered my profession because I love children and enjoy working with them. That’s why I first became a nanny.

Hire a PA For Disabled & Special Educational Needs

Published on December 6, 2017

If you or a family member/close friend has a disability, did you know you can get a Personal Assistant specifically to help out? Whether you would like someone to help out for a couple of hours a week, or for someone to be full time by you or your loved one’s side, having a specific Personal Assistant for disabled and Special Educational Needs (SEN) can make an enormous difference in day to day life.

Elite Nanny Secrets with Kerry Smith

Published on December 5, 2017

Full Name: Kerry Smith

Age: 37

Location: Surrey

Profession: International Rota Nanny

Why did you decide to enter your profession?

I knew from the age of 10 that I wanted to work with children.

Did you have a background/education in childcare or teaching?

Yes, as soon as I left school I went straight to college to do my NNEB.

What were the challenges you faced at the start of your career?

None. I threw myself straight in the deep end with a sole charge 24/6 role with 2 children! Gave me a running start and I never looked back after that.

Finding The Best Private Maternity Care In London

Published on November 29, 2017

Whether you are planning your family or have already started on your journey to parenthood, your maternity care is important. Both mother and baby will need care from the start of the pregnancy right through to post delivery. Finding the right maternity care for you will ensure that you feel confident and relaxed about the birth, meaning you can enjoy such an amazing life event as welcoming your new arrival.

London has the majority of private hospitals and wards offering maternity care in the UK. As everyone is different, so are the options available to you when planning your birth. Broadly speaking, care will fall into two main groups – for those not at risk of complications, there is the option of either midwife-led care or consultant-led care. Those who are at risk of complications may only be able to have consultant-led care.

10 Best Ways Of Giving Feedback To Employees

Published on November 28, 2017

When dealing with your personal assistant it’s vital to give feedback. After all, if you don’t provide feedback to them (both good and areas for improvement), how will they improve? The skills for feedback is an important skillset to have, for your own personal development in leadership and to ensure you get the most out of your staff. But giving feedback to employees is not as easy as you might first think.

No one can read minds – so it’s important you give feedback to reflect a truthful and honest perspective. But remember, your truth might be different from others, so tread carefully.

Here are our top 10 ways of giving feedback to employees, including your personal assistant – making them the best personal assistant they can be.

How To Apply For A Job Through Polo & Tweed

Published on November 27, 2017

Polo & Tweed specialise in recruiting staff for HNWI (high net worth individuals) and VIPs internationally, so how can you apply for those positions?

In this blog we will show you how you can apply for that perfect dream job through our online system. Please note to be able to follow the below process you need to already have a registered Polo & Tweed online log in. If not, please register here.

How To: Use A PA To Organise and Plan Any Event

Published on November 23, 2017

Having a Personal Assistant is extremely helpful to get your business and your family life organised. PAs are a very helpful addition to anyone with a busy schedule, whether that is because of a high pressured job and frequent travel, or a hectic family situation, or even the combination of both.

A PA steps in for the things you simply do not have the time to do, and when you find a great PA, the chances are, they might even be better at it than you!

What many people do not realise is how versatile a PA can be. Yes, diary management, organisation and travel arrangement is a big part of their job, but have you ever thought of the idea of party and event organising? Imagine having your very own wedding personal assistant!

Hiring a Mother’s Personal Assistant for Your Family

Published on November 20, 2017

Admin, admin, admin. Every mother knows the feeling. Along with potentially working full time, or having a busy schedule, the need to complete admin for the family can be overwhelming. From organising playgroups, volunteering in school clubs, packing a school lunch through to arranging your children’s haircuts. That’s not even including all the home admin that can happen on a daily. From booking the car for a service to taking the dog for his checkup. It can sometimes feel like an uphill swim!

So what is a mum’s helper or mother’s personal assistant or family assistant?

Brexit: How Will It Affect The Recruitment Industry?

Published on November 16, 2017

Whether you are a ‘leaver’ or a ‘remainer’, or looking in from outside of the UK, one thing is for sure: the Brexit vote from the referendum in June 2016 has kept everyone talking. Most importantly, as negotiations have started, it has left everyone guessing – as no clear deals or rules have been set yet.

So whether you are a candidate from mainland Europe looking for a job in the UK, a candidate from the UK looking for a job in mainland Europe, or a client in either location looking to hire staff, keep reading on what you need to know.

How To: Delegate Email to Your Personal Assistant

Published on November 16, 2017

Emails are a blessing and a curse. On one hand, we can exchange instant information to people, knowing that within less than a second important information can be shared. Yet, on the other hand, it often massively inflates a number of notes we write. Emails can be sent with one word or picture, what would previously have been written in a letter, can take the space of 10 or even 20 emails.

There is a difference between being responsive and being reactive. Nowadays we are mainly stuck in being reactive, dealing with hundreds of emails, trying to get on top of our inbox, and even by good organisation and filters, we still have mounds of emails to wade through each morning. So what can a good PA do for your emails?

First, you need to delegate.

10 Best Gifts to Give Your Administrative Assistant

Published on November 14, 2017

In the United States, they have identified a day of the year which celebrates those working in administration, secretarial and reception work. This is called the Administrative Professional Day. It is less commonly celebrated in the United Kingdom. But around the world employers who have their own personal assistants might always be looking for gifts to give their personal assistant to say thank you for being so great.

Administrative Professional Day was founded after the second world war, and although it is not an official public holiday, with over 4 million people in the US alone working in this area, it was introduced to recognise the importance of these roles in the workplace.

Here is a list of 10 best gifts which administrative assistants and those celebrating administrative professional day would love to receive!

Let A Travelling Personal Assistant Prepare Your Upcoming Holidays

Published on November 11, 2017

Time is limited. Work is busy. When meeting deadlines, it is easy to forget the plans for things that matter.

Luxury and in demand holidays are booked long in advance, yachts are chartered and opportunities will pass you by. Having a traveling personal assistant prepare for the holidays, can take the strain off making those plans, and allow you to sit back and relax when the time comes!

To make the very most of your fun-filled spring, summer, autumn or winter, there are lots of ways a personal assistant can help. If you dream of relaxing on a pristine beach filled with pink sand, or spending quality time with your family or friends, whatever your dreams are – why not make those dreams a reality with a little bit of help from a traveling personal assistant?

How To: Get your baby to sleep through the night

Published on November 10, 2017

How to get your baby to sleep through the night? It’s a question that most if not every parent will ask at some point in their child’s life. This guest blog by Alexandra Eleftheriou, a Sleep Support Worker, Maternity Nurse and Private Nanny will show you how. Alexandra has worked with numerous amounts of parents internationally to get this very popular question answered.

Here are a few of my top tips to help your little one sleep through the night:

Sleeping Environment

We have a tendency to overcomplicate a baby’s sleeping environment and sometimes pretty features do more harm than good. Make sure that your baby’s sleeping environment is simple, no heavy bedding, not too many toys or books (if not any in the bed, bar a comforter as these can overstimulate children, they would rather play than sleep). Your baby’s mattress should be firm and have no wear and tear. I always advise a new mattress for each child.

Hire a Family Personal Assistant to Improve Family Relationships

Published on November 1, 2017

Do you feel like there are never enough hours in the day? Given that an average person sleeps for 8 hours in a day, that means that an average person will sleep for 229,961 hours in their lifetime. Or basically one-third of their life! Do you wish we could invent a miracle pill to allow us to use that extra third wasted to sleep, on doing the things we love?

It seems in our modern lifestyles, with all the mod-cons from kettles that turn on via your iPhone to alerts to movement in your house when you are away, we still don’t have enough time for ourselves. How often do you say to yourself, ‘I’d love to do that if I had the time’, or ‘I must do that’, and your to-do list never seems to get smaller?

So what solutions are there?

Hire a Household Personal Assistant & Take Your Free Time Back

Published on October 30, 2017

The ‘to do list’ was never-ending. Even in our technological advancements, the paper bills, tax returns, gifts to order and contractors to manage was exhausting. Samantha had had enough. A young entrepreneur, she was focused on building her own consultancy business. Newly wed, married life was fantastic, but with her husband working long hours, Samantha often found that the daily tasks in life fell to her. She didn’t have a problem with it, but she did wonder how she could minimise this daily ‘admin’.

The final straw was when her new husband landed a huge account with his business, and the couple discussed how he would be travelling for the next few months. Samantha decided enough was enough.

So what did she do?

Too Posh To Parent? Channel 4 Featuring Polo & Tweed

Published on October 27, 2017

Lucy Challenger, CEO of Polo & Tweed was delighted to be invited to help a VIP client find an experienced nanny for her family. The client was willing to partake in the Channel 4 documentary, so Lucy and the team agreed to be featured in the show.

Check out our exclusive video clip below!

What makes a great CV photograph

Published on October 25, 2017

Your CV or resume is the first contact you have with your prospective employer so using the right profile photograph is important. First impressions count and are made very quickly. So when writing your CV you should ask yourself: what makes a great CV photograph? We see lots of profile pictures everyday and have put together some questions you might ask yourself when considering what makes a great CV photograph. As they say: a picture is worth a thousand words so make sure you use them to your own advantage.

What does this photograph say about me? Read on to see our examples of worst (!) and best (!) photos to use on your CV and resume. And most importantly, learn what makes a great CV photograph.

Top 10 Tips for Nannies to Make This Year’s Halloween More Fun

Published on October 23, 2017

So it’s that spooky, hair-raising, gruesome, spine-chilling, skeleton-filled time of the year again! Halloween is normally lots of fun for the children (albeit older ones – 4+) because it involves dressing up, trick-or-treating and eating lots of sweets afterwards.

However, Halloween it’s much more than that and you can make it more fun for the kids, creating long-lasting memories or even creating a new household tradition that they can do year after year.

Why Startups Should Hire an Entrepreneur Assistant Immediately

Published on October 23, 2017

Starting a new business or venture is an exciting time. Having made the decision to take the step to start something on your own, saying goodbye to the oh so familiar but uninspiring nine to five will bring many things to consider.

Stepping away from the security of employment can be a nerve-wracking feeling and especially in your first year – and the years to follow. You will want to focus on building the business fast, but also solidly and successfully so that things will not crash and burn after an intense first year.

You will want to focus on both breaking even (perhaps even making a profit!) as well as building up a solid business and sales model that will withstand wobbles in the market, and keep you going and growing for many years to come.

How to Get the Most Out of Your Polo & Tweed Login

Published on October 20, 2017

Do you know how to harness the power you have in your Polo & Tweed login? Worry not. Together we will take a look at some easy things you can do to help you get that dream job.

This handy guide will help you understand how to get the most out of your candidate portal, and give you the best opportunity for future job opportunities through Polo & Tweed.

How Hiring an Accountant For Personal Finances Can Help You

Published on October 18, 2017

Have you ever spent a day out of the house only to return and wonder where all your cash from your wallet or purse went? Our spending habits have evolved and changed over the years. The first universal credit card, which could be used at a variety of establishments, was introduced by the Diners’ Club, Inc. in 1950 and this dramatically changed the way people spend money.

Now you can spend money without actually passing money over and the use of ‘plastic’ means there is less ’emotional’ connection to money.

How a Personal Shopping Assistant Can Help You on a Rainy Day

Published on October 16, 2017

Great Britain is famous for many things. It’s famous for the Royal Family, Yorkshire puddings and, of course, rain. In fact, Guinea, Solomon Islands and Sierra Leone are ranked in the top three in regards to maximum annual rainfall, with Great Britain falling far behind. But in many countries around the world, when it rains, we sit in our homes and offices, staring out the window at the wet weather, and put our list of errands on hold. Sure, rain it’s great for nature, but not so much for our Hermes handbags! Heavy rain and storms are common around the world, but life has to go on. You might be faced with a number of errands that simply have to do be completed come rain or shine. Therefore, find out how a Personal Shopping Assistant can help you on a rainy day!

What Can a Personal Assistant Do For You?

Published on October 12, 2017

Having a PA, either in a corporate setting or in your private household, can make an enormous difference to your productivity levels. And the overall running of your business or household. So, what can a Personal Assistant do? Some people are not aware of the extent of the tasks that PA’s can do, and how they could be applicable to any corporate or home situation.

Who Could Employ a Personal Assistant?

Firstly, let’s have a look at where PA’s could be needed. People mostly assume that Personal Assistants are for the corporate sector – whether this is working directly for a manager or CEO, or working within a team of assistants and administrators.

However, is it becoming increasingly normal for a busy household to hire a Personal Assistant. You do not have to own a large estate or palace – even small, but busy, hardworking families are turning to the help of a Personal Assistant, either on a part time or full time basis.

Do I Need a Personal Assistant? 10 Benefits of Hiring A PA

Published on October 9, 2017

Life can be hectic. Work can definitely be hectic. In fact, typically many people find themselves wishing they had more hours in the day to undertake tasks which need to be done. They might not always be vital business tasks such as closing a big deal for a client, but they might be important in other aspects of your busy life.

For example, sending the birthday card to your mother-in-law or ensuring your latest set of invoices are posted to your accountant. Whatever the tasks are, if you find yourself needing more hours in the day to undertake these duties, you are probably in need of a personal assistant.

But what does a personal assistant do? And like many others, are you asking yourself – “do I need a personal assistant?’ If so, read on.

Hiring a Sales Personal Assistant – AI VS Human

Published on October 7, 2017

Sales is a fluid and ever-changing medium. Over the last 10 years, the western world has dramatically changed its approach to marketing and sales. Using more personal and innovative ways to reach their ever-changing customer base. With sales, we’ve seen a decline in pushy sales techniques. And witness the rise of tailor-made, unique sales patterns. Matching the right sales approach to the right client and customer.

According to The TAS Group, only 46% of reps feel their sales pipeline is accurate. Also, 40% of all salespeople can’t understand the problems of their customers. These statistics are concerning. Without the understanding of the problem or the service that the salesperson is providing, it is impossible to ‘fix’ or ‘solve’ the problem with a successful sale.

In the last 10 years and as we look into the future, we see a rise in automation sales. Using digital software and ‘AI’ to assist with our sales. But does this actually solve the issues you might be facing with an effective sales team? Also, is a digital assistant better than a real person in the role of a sales personal assistant?

10 Qualities Every Good Personal Assistant Should Have

Published on October 4, 2017

Do you know how to find a good personal assistant?

‘Life is like a box of chocolates, you never know what you’re gonna get.‘ Forest Gump

Indeed Forest was right, life can be varied and exciting, and the difference in people means no two are the same. Human beings are, well….human. Unlike a robot or machine, we don’t follow prescribed patterns. Yet humans are creatures of habit, and during the recruitment process, it’s possible to easily identify ‘red flags’, as the industry calls them.

How do you develop this ‘red flag’ odometer? Well, that’s an industry secret. But if you’re looking to know how to find a good personal assistant, then we can tell you the 10 key qualities that a good personal assistant should have, and should demonstrate in an interview and trial period, to ensure you end up with the right person for the right job.

How Hiring a Millionaire Personal Assistant Changed My Life

Published on September 27, 2017

“No one is more cherished in this world than someone who lightens the burden of another. Thank you.” Joseph Addison

We’ve seen them in the press, the Personal Assistant or EA dutifully next to their principal, celebrity, CEO, ready to act to ensure that every matter is handled. But unless you happen to be a celebrity or on the millionaire (or billionaire) list, how does having a PA make any difference? Yes, a PA will allow you to focus on the ‘important’ tasks. (From business through to family time). But are they really worth their weight in gold?

It was a defining moment in my life, when I realised that my working life had overtaken my personal life. My son had just turned 2, and I was sat on a beautiful beach in Majorca. As I looked into the azure waters and watched my son and husband play, I realised that I had missed a number of wonderful moments of his growth.

Now I’m not one for regret, and in my working life, I’ve built various companies. My most recent company, about to reach the same age as my son, was doing exceptionally well, with growth and development in all the right places. My journey to working success was not easy, and I knew the path ahead was still a rocky one – but I felt a great deal of contentment with the knowledge I was on the right path.

Housekeeping Training with Polo & Tweed

Published on September 26, 2017

On a bright September morning, a group of eager and excited students gathered at Polo & Tweed’s training location, a 5* hotel, to take part in the Polo & Tweed housekeeper training course. An interactive and jam-packed three day training course, the group of students joined the training for an array of reasons. Sarah wanted to increase her skills and gain a promotion to Head Housekeeper. James was keen to work towards his Butler qualification and required additional housekeeper skills in order to manage the staff in the household. Tamzin was keen to take a sideways step from commercial housekeeping into domestic housekeeping and needed to prove to prospective employers that she had the skills to do it.

Each student from the UK and around the world always comes to us with a variety of reasons to undertake the training, but they all have on thing in common – the desire to learn and evolve the current skills they have.

Essential Personal Assistant Interview Questions to Ask

Published on September 25, 2017

Deciding to hire a personal assistant is a big step. And when you’ve found the right person it can make an enormous difference to your work and personal life. The sole purpose of a PA is to alleviate pressures and unneeded tasks. So you can focus on more important things at hand, either at work or in your personal life or both! Finding the perfect match is crucial. The right personal assistant is like a butler – they would need very little guidance, will sense what you need before you might have even thought of it, and will make sure everything is running smoothly. The PA needs to be completely in sync with your work or personal life habits and preferences. We know from experience how difficult it can be to find the right person who not only has the suited qualifications, but also the skills to fulfil the role. To help you find the perfect PA, we have listed these key personal assistant interview questions to ask new candidates during the recruitment process.

Temmi – High End Career Nanny – Working for Wealthy Families

Published on September 23, 2017

Full Name: Temmi

Age: 34

Location: Qatar

How did you decide to become a career nanny? I kind of fell into it honestly – I was looking to move to Russia as an ESL Teacher but the pay was terrible. As I was searching ads I came across an ad for a Nanny position there and was like ‘Wow, that’s more like it… I could do that’. And then I started to apply for positions.

How to Find a Personal Assistant in Four Easy Steps

Published on September 21, 2017

In today’s job market, there are thousands of PAs and EAs. They serve as the gateway to their principal, office, CEO, surgeon or business person they assist.

Although there are qualifications in personal assisting, many candidates don’t have formal qualifications, instead, building their experience as they move from position to position. So when you start to look for a new personal assistant, what should you be looking for in order to get a great personal assistant on the first hire? Read on to learn how to find a personal assistant in four easy steps.

Questions For Referees When Reference Checking a New PA

Published on September 19, 2017

Hiring a new PA for your office or family is an exciting process, but can often be a tiring one too. Firstly, to find the right candidate that would deem to be suitable for the role, then to go through the process of reading, selecting and rejecting CVs, spending a lot of valuable time interviewing people, and finally, making sure to ask the right questions for referees.

Why Check References?

A mistake that many people make when selecting a new PA, is not completing a full recruitment process. It can feel natural to offer someone the job who has a great CV, excellent educational background and where the connection felt ‘right’. However, to get a complete idea of the candidate, reference checking is crucial.

Firstly, let’s talk a little bit about the different types of references and what to expect.

Cheryl Mackay – Career Nanny Shares Her Tips

Published on September 18, 2017

Full Name: Cheryl Mackay

Age: 43

Location: London

How did you decide to become a career nanny? I decided to become a nanny because I had just finished my NNEB course and there was a Nanny position in my village in Suffolk where I lived. The rest is history!

Dawn Grey Professional Maternity Nurse – Inspiring and Supporting families

Published on September 16, 2017

Full Name: Dawn Grey

Age: 51

Location: Worcestershire

How did you decide to become a career maternity nurse? I was working as a nanny through an agency who also supplied maternity nurses. A very tricky night job came through with a poorly baby who had just been discharged from hospital. He had severe renal complications and needed oxygen and medication throughout the night and his parents were exhausted and unable to do it. The agency asked me because of my calm nature and said I would be perfect for the role! So it started from there really almost 18 years ago and I haven’t looked back!

Personal Outsourcing: How to Outsource Daily Tasks

Published on September 13, 2017

The concept of outsourcing is a phrase and term borrowed from the business world. Much like a contractor who will step in to do a business task (whenever the business might need additional support), outsourcing on a personal level to outsource daily tasks is becoming more popular. The famous book ‘A Housekeeper is Cheaper than Divorce‘ sums up the outsourcing point perfectly.

Personal outsourcing for your family life and needs is an extremely valuable thing to do. It frees up your time to focus on other more valuable or important tasks. So how does personal outsourcing work? What can you actually outsource in order to get more of your precious time back?

Tracey Roberts: Earning £1000 a week and Picky Eaters

Published on September 13, 2017

Full Name: Tracey Roberts

Age: 42

Location: Paris

How did you decide to become a career nanny? I didn’t proactively choose to become a nanny. I suppose the circumstances that I was living in forced me to look at different job opportunities. I had moved to Athens and as a native English speaker jobs where limited. I had a friend who knew a Greek family who where looking for their kids to enhance their English so it took off from there.

How to Streamline Your Inbox Management to Boost Productivity

Published on September 11, 2017

With the rise of modern smart phones and tablets, we are continually connected to our work and family. There is a positive side to this, such as a mother being able to connect with her son who is travelling the world on his gap year, yet the negative side of this easy connectivity means that even when we leave the office, our work life stays with us in our pockets. So unless you make the effort to disconnect, you’ll always be connected.

With the loss of snail mail (old fashioned paper post), emails gave rise to a boom of communication. Emails can be sent with a few words (or just a picture), and spam or junk has become a serious inbox management issue. Emails are sent within seconds and if a reply isn’t within the hour (or indeed within the minute), relationships can be frayed and business deals can be lost.

But how do you stay on top of your inbox management without losing sight of what is important – your family, your lifestyle, your targets or your drive towards new ideas and innovation? Hire a personal assistant and use these handy tips to get your inbox to zero so you can boost your productivity.

Sarah: A Young, Driven Career Nanny Shares her Insights

Published on September 10, 2017

Full Name: Sarah Bracknell

Age: 23

Location: South West London

How did you decide to become a career nanny? I was in love with the idea of the job from when I was a little girl. Growing up my friends’ nannies were these fantastic fun-loving beautiful women. I couldn’t not want to be one!

What Does a Personal Assistant Do? (And Doesn’t Do)

Published on September 7, 2017

What does a personal assistant do? It’s a question we are often asked. Personal assistants are now found in all walks of lives. From domestic private homes, through to luxury private jets and yachts, no longer is the personal assistant role simply office based working in the corporate world. Yet still, the CEOs, entrepreneurs, families and individuals looking to hire a PA, get confused with what a personal assistant can actually do for them (and the things they can’t).

Here is our guide to understanding the great range of tasks a personal assistant can do and those tasks that you should certainly not ask of them.

How to Hire A Personal Assistant: The Complete Guide

Published on September 5, 2017

In the 21st Century, we’ve seen a boom on entrepreneurs and small business owners. Individuals, male and female, old and young, who have decided to take a path less trodden and market themselves and their own brands and ideas. It is both empowering and daunting. As an entrepreneur with a growing business, the first hire will be a trustworthy accountant and book keeper, and then we reach a fork in the path.

Many business owners will look to hire a team to work for them, some may need to do this quickly. A growing business or brand will quickly run aground if the administration and paperwork are not managed, and as the business owner and leader, you should be steering the ship to new ventures rather than replying to customer questions and the day to day running of your life and business. Trust us, the next step is to hire a personal assistant. Read More

Gemma Louise Professional Nanny Tips, Hopes and Dreams

Published on September 1, 2017

Full Name: Gemma Louise

Age: 34

Location: London

Profession: Professional Nanny

How did you decide to become a career nanny? When I was 14 I started to babysit for two local family’s on a regular basis and loved it. At the same time I also decided to take childcare as one of my GCSE and my love for working for children started there.

Claire Brahams Professional Nanny Gives her Top Tips

Published on August 30, 2017

Full Name: Claire Brahams

Age: 33

Profession: Professional Nanny

How did you decide to become a career nanny? I became a nanny as I love and adore children

Child Safety at Home: 16 Tips for Nannies

Published on August 25, 2017

In the light of the Grenfell Tower tragic events, all nannies should do a child safety at home risk assessment, whether they are still in their old job, or starting a new job soon. The same applies if you are travelling this summer with the family to a hotel, resort, villa or holiday home.

You will be very surprised to conclude that parents, having lived in the same environment for a long time, do not see the same potential risks as you do as a new person coming into their home. It is very important to ensure that your workplace is safe not only for the children you are looking after but for you as well.

10 Important Specific Skilled Nanny Interview Questions

Published on August 15, 2017

More and more families are now looking for specific skilled nannies. The most sought after are foreign language speaking nannies (Spanish, French, German, Chinese or Arabic), nannies who play a musical instrument (normally piano), nannies who have trained at a nanny college (either Norland or Chiltern) and nannies with skills such as swimming or driving.

Whatever type of specific skilled nanny you are looking to hire, it’s important to ask the right nanny interview questions.

How Hotel Butler Training Can Push Your Career Forward

Published on August 11, 2017

Within the hotel industry, a high turnover of staff can cause problems for the team. Some may enter the hospitality industry to climb the ladder and progress quickly. Whilst others enjoy the focus of their role and look to proceed no further.

However, a high proportion of hotel worker CVs that land on our desk seems to have something in common. Approximately 60% of hotel butlers fall short in qualifications and hotel butler training.

But why is this? Many of these hotel butlers work for high end established hotels, hotels that have in-house butler service training. Yet they still have a high turnover in staff. Meaning butlers often don’t hold positions for longer than a year.

Hire a Personal Assistant to Improve Your Lifestyle

Published on August 9, 2017

A renowned Medical Doctor once complained how hard it was to find a good medical secretary. Furthermore, he struggled to hire a personal assistant to manage his diary, events and daily affairs. It was interesting that he found it challenging to find a good PA to handle his admin. Was it that what he was looking for didn’t exist? Or was it that he wasn’t looking in the right place?

Clients from around the world will often start a search to hire a personal assistant. But it is very important that they are looking in the right places for the right kind of PA.

Hire a Personal Assistant with the Right Qualifications

Published on August 7, 2017

Hiring a personal assistant for yourself or your family can be a difficult decision. For private families, a PA who has worked in purely corporate settings might not be comfortable or experienced with dealing with the demands of a private family. So if you’re looking to hire a personal assistant, the choice and selection of candidates should be carefully examined. It can be difficult to hire a personal assistant with the right qualifications. There is a wide range of personal assistants looking for new opportunities with private clients. Here we outline the range and types of PAs and the expected qualifications they might hold. So you can hire a personal assistant that’s right for you or your family.

Hire a Personal Assistant for Your Home

Published on August 3, 2017

Hiring a personal assistant for your home can be a smart choice in a busy household. Time is precious, and family time should be spent doing quality and fun activities. Depending on the size of your family, the routine of the parents and children, or indeed the working lifestyle of the individual.

The need to have an organised and efficient timetable with daily tasks completed is an important requirement. More and more private individuals, couples and families are turning to hire a personal assistant. Either part-time or full-time. Simply because it gives a great deal of varied support, It also allows those to focus their time on other tasks.

Hotel Concierge Training: Kick off your Concierge Career

Published on July 27, 2017

A concierge or front of house member of staff is the go-between from guest to hotel. From check-in/check-out, restaurant reservations, specific client requests through to guest complaints, the concierge represents the hotel brand and in turn, aims to please the guest at every opportunity.

For those looking to work in the hotel industry, it provides a varied and exciting career, with guest interaction being at the heart of the job. It appeals to individuals who enjoy communication with others and with the right hotel concierge training, can provide fantastic career opportunities for those looking to work their way up the hospitality career chain.

Which Areas of your Hotel Staff Training Could be Improved?

Published on July 19, 2017

The true testament to a hotel’s client or guest experience is down to every member of its staff. From the moment a guest steps foot inside the hotel to the second they depart, the way hotel staff attend your guests will affect their experience. The difference between the service at a 5* or 4* hotel is noticeable, and in a competitive industry where guests have a great deal of choice, the staff need to operate at the very highest level.

From boutique hotels through to large chains, hotel staff training is continually sought to ensure that the very highest level of service is met. But what are the skills required, and what areas can be sought to improve in order to obtain valuable client retention and return?

Guide to Hiring a Part Time Personal Assistant

Published on July 17, 2017

Life is busy. The more hours we work, the more hours we lose for doing personal administration and other important life tasks. Regardless of the lifestyle you lead, more and more people are looking to hire a part time personal assistant to help ease their admin and workload. But what are the benefits of hiring a part time personal assistant? Do you need to be a multi-millionaire to afford one? What gains will you see?

Here is our guide and industry secrets in hiring an incredible part time personal assistant and how it will change your life!

Family Personal Assistant – Which is Right for Your Family?

Published on July 13, 2017

Hiring a personal assistant for your family can be a wise choice. Many families look to discover the advantages of this type of staff when life and diary management becomes all too hectic and busy! Perhaps the children have grown to an age where they need less management, or perhaps the principal(s) of the house need support with daily routines and admin for the property.

Whatever the case might be, there are multiple routes to hire a family personal assistant.

Meet the Trainer – Steven Ford

Published on July 13, 2017

Polo & Tweed are delighted to provide access to one of the most respected trainers in the industry – Steven Ford. Steven (or Steve as he is more familiarity known to us) works with Polo & Tweed, helping to design and develop the training modules, from advice on prop buying through to implementing training.

Steven teaches group and private training sessions and is regularly booked to work with discerning clients in their property, hotels, yachts and chalets around the world.

At Polo & Tweed, we only work with the very best of trainers, and Steve’s professional career and skills are at the very highest of standards.

Meet the Trainer – Michal Fudali

Published on July 13, 2017

Polo & Tweed are delighted to provide access to one of the most respected trainers in the industry – Michal Fudali. Michal works with Polo & Tweed, helping to design and develop the training modules, from advice on prop buying through to implementing training.

Michal teaches groups and private training sessions and is regularly booked to work with discerning clients in their property, hotels, yachts and chalets around the world. Michal specialises in our group training weekends where his love of Silver Service can be witnessed.

At Polo & Tweed, we only work with the very best of trainers, and Michal’s professional career and skills are at the very highest of standards.

Staff Management Training for Butlers

Published on July 13, 2017

Management of staff is key. From every large household which employs a number of staff members through to hotels and corporate hospitality. The staff must be able to follow, lead, take direction and manage staff around them. Their level of seniority will affect the number of management responsibilities they have.

In a private home, the Butler will often undertake a senior management role. Similarly, in high-end hotels, the Butler or Head Butler will be expected to manage staff, ensuring schedules and routines are followed correctly.

So what options are out there for Butlers or those in the hospitality industry looking to obtain a Staff Management certificate?

Published on July 13, 2017

Table Management is the foundation, technical understanding and backbone of Silver Service. Without the understanding of Table Management, it is impossible to achieve perfect Silver Service and all the service sub-forms. The art form of Table Management is thus a strongly desired and required skill by any Butler in the domestic or corporate industry.

So what options exist for Butlers or those in the hospitality industry looking to obtain a Table Management certificate?

Silver Service Training for Butlers

Published on July 13, 2017

Silver Service is a historic and widely respected art form. Considered the traditional form of service, it is used in high-end hotels, restaurants, yachts, jets, chalets and of course in private homes. It has a high level of technical ability and will include a number of sub-service variants which all vary depending on the specific form of Silver Service chosen.

So what options exist for Butlers or those in the hospitality industry looking to obtain a Silver Service certificate?

What is a Butler Personal Assistant?

Published on July 10, 2017

A good personal assistant can be the difference between a well managed, efficient household or a chaotic one! The personal assistant (PA) would be in charge of all aspects of your daily and weekly routine. In private homes, many principals choose to use their personal PA to help straddle the lines between business and domestic, the PA being in charge of diary management, travel booking, staff management, event management and more.

Busy families gain a great deal with using a personal PA as it means they can focus on family life, and not have to worry about admin and bills being paid.

In a private home, families might choose to hire a Butler, a personal assistant or a house manager, but for smaller households, it is possible (and highly successful) to combine roles in order to achieve streamlined staff, but still achieve the same results. But what are the differences?

An Introduction to being an Executive Personal Assistant

Published on July 6, 2017

The need for a Personal Assistant or Executive Personal Assistant is a common requirement both in the corporate and domestic world. In most companies, there will be general PAs, and for most managing directors, CEOs and individuals with a busy schedule, there will be at least one PA to manage the demands of the client. From hospitals to Hotels and big corporations.

Similarly, in the domestic world, private individuals will look to hire a Personal Assistant or an Executive Personal Assistant to manage their affairs, from working alongside a family office or just managing daily schedules and routines.

Housekeeper Training Classes and Courses Comparison

Published on June 28, 2017

Housekeeper training is a sought after skill. From individuals looking to improve and increase their own skills through to clients looking for their staff to have more confidence and understanding. There are now a number of training providers in London, the UK and around the world which offer housekeeper training classes. Here we look at what is on offer and compare length, price and learning outcomes.

Tracey Roberts – Interview with a professional nanny

Published on June 28, 2017

Full Name: Tracey Roberts

Age: 42

Location: Paris

Profession:

How did you decide to become a career nanny? I didn’t proactively choose to become a nanny. I suppose the circumstances that I was living in forced me to look at different job opportunities. I had moved to Athens and as a native English speaker jobs where limited. I had a friend who knew a Greek family who where looking for the kids to enhance their English so it took off from there.

Hiring a Private Caregiver: Real Client Scenario Examples

Published on June 28, 2017

There are many reasons individuals or families look at hiring a private caregiver. There is no shame in asking for help. In fact, in this modern day, we encourage people to identify their needs and take guidance and support.

Life is short, and there are many wonderful people who offer solutions to give stability and security, both physical and emotional. No matter what age or your situation, these are the common private caregiver questions.

Private Caregivers for Hire: A Guide to the Hiring Process

Published on June 26, 2017

It can be a difficult time when you realise that you need additional support for your loved ones. It may be that their health and level of care has reached a level that you are unable to sustain or are not qualified to handle. Others might need temporary private caregivers. In order to support them through a specific timeline of recovery. And some families might need specific care support for disabled or special educational needs. Whatever the case is, it is important to recognise that it is OK to ask for help.

We are lucky that in this modern time, there are lots of options, possibilities and private caregivers for hire. Here is a guide to hiring a private caregiver.

Top 10 Live in Caregiver Duties: What to Expect

Published on June 21, 2017

It is a big concern for many people when their loved ones get to an age when they might need additional support. In a global world, with many families not living close to their elderly family members, it can be a traumatic time to have to make difficult decisions on what to do for loved ones. Sometimes medical problems or health issues can add to a complex situation.

Thankfully there are multiple options and routes that families can take, depending on the level of care and attention that is required. From residential care homes to private live in caregivers, the choice now allows for peace of mind for all the family.

The Basic Live in Carergiver Duties: What to Expect

Published on June 19, 2017

Private carers and live in carers provide one-to-one support for the individual or family requiring their care. It isn’t always isolated to the elderly, but this is where the majority of live in caregiver duties will typically fall. Some families might need carers for disabled children or adults, whilst others who require extra support after undergoing surgery might need temporary live in carers.

What can you require from a live in carer and the duties they might perform? It ultimately depends on the needs of the family or person they are caring for, but here is a handy guide to the basic live in caregiver duties you can expect.

The Pros, Cons & Cost of Carer Services: Which is Better for You?

Published on June 14, 2017

As family or a friend’s health deteriorates, there are many factors to consider when choosing which type of care is required to support a happy and healthy life. Individuals who are young but undergoing surgery, look to find support if they are unable to partake in normal day-to-day duties, whilst older family members may require more extensive specialist care. Each case is different and those differences will affect the cost of carer services available. Whatever the case might be, there are multiple routes one can consider.

The three most common types of care are live in caregivers, part time caregivers and more traditional residential care. But what are the pros and cons of these various options and what is the difference in cost of carer services? Our handy guide gives a clear and concise picture of what to expect (based on London, UK British rates).

What is the Cost of Caregivers in the Private Sector?

Published on June 12, 2017

Caregivers in the private sector allow families and individuals to receive private and tailor-made care suitable for their needs and requirements. It may be that a family chooses to look to have private care to give peace of mind that their loved one is getting one-to-one attention and around the clock care.

But what is the average cost of caregivers? What salary would they expect? It varies from country to country, and will also vary depending on experience and if the position is live in or live out. This handy guide gives some indications of the rate for private caregivers in London and around the world.

Live In Caregiver & Other Caregiver Costs and Options

Published on June 8, 2017

People are living longer. This is a fantastic development in Western medicine, understanding health and treating serious illness. But with the longevity of life, comes the need for individuals and families around the world to look at alternative options for caregivers.

Traditionally, one would associate caregivers with retirement homes, a place where the elderly go to live in order to have their care managed correctly. However, in more modern times, families and individuals have more options for their loved ones, including hiring a live in caregiver.

Example of Housekeeping Training Module

Published on June 5, 2017

Housekeeper Training

The difference between a Housekeeper and a Cleaner is significant. To understand the difference, a trainee-housekeeper will undergo either years of on the job training, or look to continue their education by enrolling on skills specific courses. The skills taught to a Housekeeper will include a huge array of detail, from the technical understanding of the tools, products and equipment they use through to etiquette and advanced knowledge of garment care.

In our intensive Housekeeping training course, we take each course participant through a range of detailed modules. Here we give you complete access to Module 1 & 2 of the Housekeeping training.

Employment Agency Vs Recruitment Agency – What Polo & Tweed is?

Published on June 1, 2017

Employment and recruitment agencies are two very different entities, but from the outside can be quite confusing. This article should help you understand the differences between the two.

It can seem that there are so many things to think about when looking for a new job. Our hope is that this article will give you the tools to make great decisions on your journey to your dream job.

10 Interview Questions To Ask An Ofsted Registered Nanny

Published on May 29, 2017

Employing an Ofsted registered nanny may allow the parents/employers to get financial assistance with their childcare costs. Parents can also get childcare vouchers from their employers if their company has signed up for this scheme. An Ofsted registered nanny will also give the parents the peace of mind that she has all the necessary paperwork such as DBS, first aid etc, as without these she will not be able to be registered with Ofsted.

If you want to read further about how you can get your nanny to register with Ofsted, or what Ofsted is etc, you can read more about this here. But what are the 10 Most Important Interview Questions to Ask an Ofsted registered nanny?

Housekeeping Training for Hotel Staff – What to Consider

Published on May 25, 2017

When working in a high end or boutique hotel, the skills and quality of your housekeeping staff can make or break the experience for your guests.

Having a solid team that works seamlessly together, with the highest quality of housekeeping skills training and the best eye for detail, is vital for the running of the hotel and maintaining the highest standards possible. Providing regular, specific housekeeping training for hotel staff, will catch problems early, keep teamwork strong and stay on top of developments in the industry.

The Importance of Investing in Hotel Staff Training

Published on May 22, 2017

When it comes to the hotel industry, great staff can make all the difference. In the world where the reputation of a hospitality business can be made or broken by a simple thing like a Trip Advisor review, making sure that everything works and comes together is of vital importance.

Whether you’re running a 5-star hotel or a small informal guesthouse, having great staff that are trained, knowledgeable and ready to deal with any situation, can leave a lasting impression in your guest’s minds. Investing in hotel staff training plays a large role in this.

A Super Nanny Earning Six Figures: Polo & Tweed’s Candidate of the Month

Published on May 20, 2017

This month’s super nanny is Summer Hall. Here she shares her fascinating insights into her successful career so far, how she’s secured high paying nanny jobs, and her dreams and hopes for the future.

Full Name: Summer Hall

Age: 40

Location: Living in Cornwall

Profession: Nanny; Language tutor; Montessori Education Consultant

Why did you decide to enter your profession? I spent the first half of my career as a teacher, originally starting out as a Montessori teacher, then moving on to teach Mandarin at secondary and university level. Once my children were old enough and I had gained invaluable experience I decided to pursue a more rewarding profession as a specialised Nanny, more of an educational strategist than a normal everyday nanny.

Guide to Finding A Great Spanish Speaking Nanny in London

Published on May 18, 2017

London is a unique melting pot of vast backgrounds, cultures and nationalities. Being one of the biggest multi-cultural cities in the world, many families are looking for childcare and nannies who speak specific languages. Spanish is the second most spoken language across the world, beaten by only Chinese. So many families, who either speak Spanish at home or just enjoy the language, will opt to search for a Spanish speaking nanny to work for their family.

But what is the best way to find a great Spanish speaking nanny? Our handy guide gives some excellent tips and hints.

Why Polo & Tweed can find the best PAs/EAs for your business

Published on May 15, 2017

When you are looking to hire a new PA or EA, it might not be your initial thought to use a Domestic Recruitment Agency for your search. It might feel like a complete mismatch to have a Domestic Staff firm find a candidate who will be working in a corporate setting. However, at Polo & Tweed we are highly experienced and suited in headhunting, sourcing and placing outstanding Personal Assistants and Executive Assistants in roles ranging from international businesses for CEO’s, the public sector and family offices and independent entrepreneurs.

We understand your needs and have the knowledge and database to back it up. Let us enlighten you why we are what you might have been looking for all along, in your search for qualified, experienced and highly suited Personal and Executive Assistants for you or your business.

Career Progression for Housekeepers

Published on May 14, 2017

Working as a housekeeper in the high-end domestic service industry is an exciting place to be. You can consider working for people’s private houses and estates, high end and boutique hotels, chalets and yachts. It’s a great industry where no day is the same, and it’s one where if you work hard and keep bettering yourself, great career progressions are possible. But what options for career progression for housekeepers are out there?

Formal vs. Informal Table Settings: What You Need to Know

Published on May 10, 2017

One of the most important aspects of table management is ensuring the settings are laid correctly. As a server, the layout you’ll need to use will change depending on the type of silver service you’re using. But how do you know whether you’ll need to use formal or informal table settings for different occasions? Read on to discover the details about these two very different settings.

A Complete Guide to Silver Service for Budding Professionals

Published on May 8, 2017

Silver service is a phrase commonly used within the hospitality and service industry. It defines the very highest level of service and standards given to clients. Typically seen in high-end restaurants, hotels, yachts and domestic homes, silver service is a traditional form of service which is considered a much-respected art form. At Polo & Tweed, we teach silver service to students from around the globe who are looking to advance their skills. We’ve created this basic guide to silver service for budding hospitality professionals to enjoy.

The Rules of Silver Service Etiquette

Published on May 4, 2017

To comply with silver service guidelines a server must adhere to the correct etiquette. There are clear silver service etiquette guidelines procedures for every sub category of the art. This guide aims to teach you the basics of silver service etiquette.

How to Become Ofsted Registered if You’re a Nanny

Published on May 1, 2017

An organisation you’ll often hear about in the childcare industry is Ofsted. Nannies are able to register with Ofsted, and families look to hire Ofsted registered nannies. But what does this mean, and what are the advantages of hiring an Ofsted registered nanny? This guide shows you how to become Ofsted registered as a nanny.

What to Expect From Our Housekeeper Training Courses

Published on April 27, 2017

Being a housekeeper can be an exciting job. With positions in high end hotels, chalets, yachts, private houses and estates, your job environment can be a very interesting one. Not only might you step foot and live in beautiful surroundings, but you may also find yourself working in some of the most exciting locations in the world.

Good, experienced and well trained housekeepers are in extremely high demand. Once you get a job of your liking, the possibilities could be endless and you could even find yourself travelling or growing in your role. The key to climbing the career ladder, or finding these exciting jobs in the first place, is decent training and education.

At Polo & Tweed, we are proud providers of excellent training and housekeeping courses, and this article will give you a bit more of a breakdown of what to expect when you enrol.

A Guide to Silver Service Settings

Published on April 24, 2017

Table setting, or table management is an important aspect of silver service. Each table plan and layout will reflect a different service form, so it’s important that you’re clear on the silver service settings you need for each event or occasion. Our handy guide below breaks down each type of service and the related table settings.

10 Tips for Vetting & Interviewing a Super Nanny

Published on April 20, 2017

You need to be prepared for the interview too…

As professional recruiters we’ve interviewed countless nannies and we understand how important it is for you to find the perfect fit.

A super nanny is a highly desirable nanny and there are many great ones out there, but… there are also some not-so-great ones, unfortunately. If you’re spending the time and money to hire a Super Nanny you’ll want to make sure you hire the best possible one for your family.

Vetting CVs and checking references are critical aspects of the hiring process, but the most important part is the interview. As long as you’re prepared you can be confident that when it’s through you will know whether or not each candidate is fit for you and your family.

The Domestic Service Industry – Is It For You?

Published on April 18, 2017

The domestic service industry is a great way to earn a good living and have a long term, solid income and career. It has lots of potential to climb the ladder to higher up, better paid jobs too. Have you considered working in the domestic service industry? Read our guide to find out if it’s the right career choice for you.

How To Find A London Governess

Published on April 13, 2017

Finding a London governess for your family can seem a daunting task, but there are a few things you can do to help focus your search. Before you start looking for your governess from London, take time to think about what you are looking for. What do you want to achieve? Are there any particular goals you have in mind? What tasks do you want your new employee to undertake? When do you expect her to work? What qualifications would you like her to have? Is she going to be a live in member of staff, with room and board? If she is living in, where will her private space be? How much can you afford to pay?

Once you have answered those questions, you’ll then need to decide if you’re looking for a governess or nanny!

How to Keep a Good Nanny

Published on April 10, 2017

So, you have spent lots of time interviewing lots of potential nannies and trialling a select few? You’ve likely found the perfect fit for your family. But how do you keep a good nanny when you find one?

Things You Should Know About Employing a Nanny

Published on April 6, 2017

In the United Kingdom, legal guidelines dictate that private and domestic childcare providers working for a private family should be employed. Many families look to see if they can ask a nanny to be self employed, and this will vary depending on the country they are in. As the role of a nanny is considered a professional one, they should be given protection as employees. What things should you be made aware of when employing a nanny?

The Difference Between an Au Pair and a Nanny

Published on April 3, 2017

Childcare is a complex area. You may hear the phrases such as ‘au pair’, ‘nanny’ and ‘mother’s help’ are often used. With all this terminology, Sometimes families can get confused! There are many different types of child care staff, and it’s important before starting your search that you understand the difference between them, so you can clearly establish what you and your family need. Here is our guide to the difference between an au pair and a nanny.

A Complete Guide to Nanny Payroll Services

Published on March 30, 2017

You’ve been through the process of finding your perfect nanny- now you have to pay them! However, many people have queries about nanny payroll services.

Nanny payroll services can seem like a complicated thing to manage. Especially if this is the first time you are hiring a nanny. But this doesn’t have to be the case. Here at Polo & Tweed, we’ve written a handy guide for you to understand nanny payroll services better.

Types of Butler Qualifications You Can Take

Published on March 27, 2017

Being a butler is one of the most exciting jobs in the domestic service industry. Not many professional people can say they’re able to follow their passions, make progressions and grow in their roles. Because of this, it’s no surprise that many people are looking into becoming a butler. The road is long and challenging, but with professional butler qualifications (and the specific courses you can take) and a dedicated attitude, you can become a great butler.

Important Questions to Ask a Degree Qualified Nanny

Published on March 23, 2017

Most of the time, experience is enough for families looking for a nanny. However, some families want something more than just experience- they want a degree qualified nanny!

Many nannies have childcare or child development qualifications, teaching qualifications or are educated to degree level. Families may have school aged children who need help with homework, or their children need to get into top schools and need help with upcoming exams. If you’re looking for a degree qualified nanny, read on to find out the important questions you should be asking when it comes time to interview.

Prospective Nannies: Top Things to Ask Yourself When Conducting a Nanny Job Search

Published on March 16, 2017

You have a lot to think about when deciding to conduct a nanny job search. Lots of questions and fears can arise when looking for a new job, and these are perfectly normal. It’s a good idea to take some time to think and make sure you start your nanny job search in the best possible way. When you do accept a new position, you’ll know both you and your employer will be happy.

Here are Polo & Tweed’s top things you should ask yourself when applying for a new nanny role.

10 Important Things to Check When Hiring an SEN Nanny

Published on March 13, 2017

Finding a great nanny for mainstream children is a hard task. The process can take between a few days to a few months, depending on your requests and personal preferences. But finding a Special Educational Needs (SEN) nanny can be even more difficult. You’ll want to make sure that whoever is looking after your child completely understands their special educational needs, as well as being loving, supportive and dedicated.

Here are some important things to check to ensure the SEN nanny you choose is the best for your child.

10 Tips for People Looking for a Job as a Nanny

Published on March 9, 2017

The road to finding your dream job as a nanny can be difficult, but it’s definitely worth it. It might seem like you’re competing against many others with the same qualifications and skills as you, but the truth is that every family is unique, and as such they need a nanny who is unique too. That means your perfect job is waiting for you out there somewhere!

To make your journey a little easier, here are 10 helpful tips for you if you’re looking for a job as a nanny.

What Does a Nanny/Housekeeper CV Need?

Published on March 6, 2017

Have you seen your dream nanny/housekeeper job being advertised? Act fast! There’s no doubt you’re perfect for the role, but other candidates will be trying to secure it too. To stand out, you need a stellar CV. But what exactly should your nanny/housekeeper CV contain?

As professional recruiters we know from experience what works and what doesn’t, so we put together this guide to help you. Here are our best tips on what to include in your nanny/housekeeper CV, and how you should present it to clients. Read on to find out more!

An Elite Nanny Interview Preparation Guide

Published on March 2, 2017

Going for an elite nanny job interview can be a nerve wracking experience. No matter how many times you might have done it, or how confident you are in your skills and capabilities, it is completely normal to get nervous when it comes to meeting a potential new employer.

There are a few things you can do to help yourself feel less nervous when you’re attending an interview. Make sure you present yourself well in appearance and personality, and ensure you prepare adequately. Our elite nanny interview preparation guide aims to give you a bit more guidance and confidence to go into your interview and succeed!

How to Create Nanny Contracts

Published on February 28, 2017

When you hire a nanny to work for your family, it is very important for you to create a contract. This gives you and your chosen nanny complete peace of mind, as your agreement will be clearly in writing. Creating nanny contracts is a step that many families might find complex, but in reality it can take a short time to produce one.

In essence, nanny contracts are work agreements, outlining the duties and contractual obligation they are entering into with you and your family. Read on to find out how to create a nanny work agreement.

10 Things to Discuss When Hiring A Maternity Nurse

Published on February 24, 2017

Finding a new maternity nurse is an exciting time for any household. Whether you’re expecting your first child, or it’s the first time you’re considering hiring a maternity nurse to help out. Take your time in the interviewing process.

Sometimes, hiring staff can be relatively straightforward, but hiring a maternity nurse should take more consideration. Maternity nurses often have lots of short term roles, varying from a couple of months to even several days.

We offer guidance when interviewing candidates for a maternity nurse role, as there are certain things you need to clarify!

Get the Best Results From Your Nanny Job Search

Published on February 21, 2017

Are you planning to start your nanny job search soon? Whether you’re looking for your first position, or you’re a veteran nanny, there are always more things you can do to increase your chances of succeeding.

When you’re looking for a nanny position, there are hundreds of routes to go down: different countries, varied job descriptions and children of many ages and cultures. How do you decide which one is the right job for you? Here, we at Polo & Tweed are sharing our top tips on how to get the most from your nanny job search.

Polo & Tweed’s Super Tutor of the Month

Published on February 16, 2017

This month’s super tutor is Valerie Westfield. Here she shares her top tips for being a super tutor, and why she thinks it’s the best career on the planet.

Full Name: Valerie Westfield

Age: 54

Location: Living in Northern Ireland at present

Profession: Qualified high school teacher English and Drama, M.Ed. in Special Education and a PhD. I also have a certificate in Teaching English as a Foreign Language (TEFL). Read More

What Does a Birth Doula do, and How Can They Help You?

Published on February 14, 2017

Unless you’ve been told about them before, you’re probably asking yourself ‘what does a birth doula do?’. Well, according to Dona, a birth doula is ‘a trained professional who provides continuous physical, emotional and informational support to a mother during childbirth to help her achieve the healthiest, most satisfying experience possible’.

How exactly can a birth doula help you during your childbirth, and how can you go about finding one? Read our guide to find out more!

A Step by Step Guide to Determining Your Housekeeper’s Schedule

Published on February 10, 2017

Home life is often hectic. Successfully managing a home, children, work and a social life can be a juggle, and you may feel that it’s best for someone experienced to step in. Perhaps you travel lots, and need to know your home will always be clean and ready for your arrival? Maybe it’s just peace of mind about your property that you’re looking for? Whatever your situation, a skilled housekeeper’s schedule can lift some of the stress.

For those who haven’t hired a housekeeper before, it can be difficult to know exactly how long they should be spending in your house. Everyone’s personal situations and needs can vary, but here is our step by step guide to determining your housekeeper’s schedule.
Read More

How To Become a Doula

Published on February 9, 2017

Many people want to become a doula, but have no idea where to start! Here at Polo & Tweed, we’ve decided to put together a guide so that everyone can learn how to become a doula if they want to.

So, what is a doula, and how do you become one? A doula is a qualified and experienced woman who can offer emotional and practical support to a woman before, during and after childbirth. Doulas are there to support partners when needed too. Read on to find out how exactly you can become a doula.

Maternity Nurse of the Month

Published on February 6, 2017

Topic: How to have a successful maternity nurse career.

This month’s Maternity Nurse of the Month is Zimmie. She shares her tips and experiences with Polo & Tweed as to how she’s had such a successful career in the industry.

Full Name: Zimmie Silby-Scott

Age: 45

Location: Brighton

Profession: Maternity Nurse

Why did you decide to enter your profession? I have worked with children since I had my own daughter 25 years ago. I’ve worked in all childcare positions- from preschool to secondary school support worker- and when I was a nanny for twins who were were going off to school I decided to look for my next challenge. A colleague said that they were looking into maternity nursing and that I should look into it too. I did and loved the idea of helping families in the early stages of a bringing a baby home.

How To Improve Front of House Presentation

Published on February 2, 2017

When running a hotel, the front of house staff are the first ones to interact with guests. It could be argued that this makes front of house staff the most important in the entire hotel. People make their first impression of a place, person or environment within just a few seconds.

For a hotel, these first few seconds are vital in ensuring an excellent first impression is made. There are various ways to improve front of house presentation in hotels, including staff training, workshops and courses. Here are our suggestions on how to improve your front of house presentation.

How to Find a Doula in London

Published on January 30, 2017

The word ‘doula’ comes from the Ancient Greek word ‘δούλη’, which means ‘female servant’. A doula is sometimes also known as a birth companion or post-birth supporter. This guide has been created to show you how to find a doula in London

So, why do people hire a doula? Studies have found that having the continuous support of a doula during birth can be associated with improved maternal and foetal health and well being. Many women describe how important the emotional and physical support of a doula was during their labour. Having a doula can also lower the risks of needing an induction or medical intervention, and many women who have a doula will need less pain relief during labour, according to statistics. Read on to discover how you can find a doula in London.

Tips on How to Hire a Nanny in London

Published on January 26, 2017

With a population of 8.6 million, London is a very busy city. It’s also extremely affluent, and a melting pot of all nationalities, cultures and backgrounds move to this capital to work, live and raise a family. The demand for nannies in London is at an all time high. When looking for an agency to hire a nanny in London, it can be a little overwhelming. But don’t worry! Here are Polo & Tweed’s top tips on how to hire a Nanny in London.

Why A Busy Family Should Consider Hiring A Nanny/Housekeeper

Published on January 23, 2017

Have you been looking to hire a full time nanny? Or does the idea of a housekeeper sound appealing? If, in reality, you need both, there’s another option you may not have thought about: a nanny/housekeeper.

Have you thought about hiring a nanny/housekeeper? Here's why you should... Share on X

Private Chef of the Month

Published on January 18, 2017

Our fabulous private Chef, Gianne, shares her industry insights and how she first became a private chef. A fascinating industry to work within, the world of private cheffing is a challenging but rewarding one.

Read on to learn more about Gianne!

Interview Preparation Guide for Housekeepers

Published on January 16, 2017

Interviews can be a scary thing. Even the most experienced and qualified Housekeepers can get nervous when it comes to meeting a potential new employer. However, preparation is everything, and with this guide for Housekeepers we hope to give you a bit more confidence to ace your interview and secure your perfect new housekeeping role.

How to Find the Best Chalet Staff

Published on January 12, 2017

It is that time a year again! No, we are not talking about Christmas just yet- we are talking about the start of the Ski Season! For those people visiting a ski destination, everything needs to go to plan, which means the best chalet staff need to be on hand to provide an unforgettable experience to their guests.

But how can one go about finding the best chalet staff for their property? Read on to find out more.

The Journey To My Dream Job: Private PA

Published on January 10, 2017

For many years I heard the saying: when you want to be successful as badly as you want to breathe, that’s when you’ll be successful.

I used to think that these were words purely said to motivate you, without any wisdom behind them.

My journey to reach the position of an exclusive private PA within a private residence and family office in the West End has not only been exhausting, but also mentally challenging. The odds were all against me. However my hunger to get the goal that I envisioned for myself helped me achieve my goals. This outweighed all the odds and my dream turned into a reality.

How To Become a Doula

Published on January 5, 2017

So, what is a doula, and how do you become one?

A doula is a qualified and experienced woman who can offer emotional and practical support to a woman before, during and after childbirth. Doulas are there to support partners when needed too.

Maternity Nurse vs. Maternity Nanny: What’s the Difference?

Published on January 3, 2017

Hiring a childcare professional can seem like a complex thing to do. When you start to look for support for your new family, it can seem daunting that there are so many technical terms and titles. You can hire a maternity nurse, maternity nanny, doula, postnatal support specialist and more. But how do you decide which professional you actually need? Many people are confused between the concept of a maternity nurse or a maternity nanny. There are actually some big differences between the two, and we are here to share the key differences. This will make your recruitment process much easier. So when it comes to maternity nurse vs. maternity nanny: What’s the difference?

Most Common Questions Asked When Hiring a Birth Doula

Published on December 29, 2016

Hiring a Birth Doula can be both a daunting and exciting experience. It’s also a unique experience, as you’re finding a person who will cater for your every need during birth and beyond. Choosing the right Doula is key to your entire birth experience, so it’s important to ask meaningful questions when you interview. We’ve compiled the most common questions asked when hiring a Birth Doula, which will give you a solid place to start for the interview process.

How to Check References for a Personal Chef

Published on December 27, 2016

A vital part of any recruitment process involves checking the references of the candidates you are considering. Whether you are interviewing and recruiting yourself, or you’ve requested an agency to do this for you, you must check references to ensure the staff member you’re choosing is suitable for your household. A CV, interview, and trial will only give you so much information about the personal Chef you’re looking to hire. Speaking to previous employers can give you a valuable understanding of the level of experience, skills, and personality of the Chef you’re considering. But do you know how to check references for a personal chef? In this guide, we reveal the truth about reference check etiquette so that you can be successful in your recruitment.

Guide to Hiring an Arabic Speaking Nanny in London

Published on December 22, 2016

مرحب!ا (Marhaba) That’s Arabic for hello! Hiring an Arabic speaking nanny is a very popular request by families whose culture and main language is Arabic. It means the nanny can effortlessly blend with the family culture/values and speak the native tongue to the parents, children and other staff. Are you looking to hire an Arabic speaking Nanny in London? Follow our guide on hiring an Arabic speaking nanny who will be looking after your children.

10 Questions About Hiring A Postnatal Doula

Published on December 19, 2016

You’ve just had your baby and are thinking of getting some support, great! It’s a daunting new world for first time mums, or even mums that feel they need a greater level of support with baby number 2, 3 or 4! A postnatal Doula can give you the precious support and care that your precious baby (and the whole family) would benefit from. So here are the 10 most common questions asked before hiring a Postnatal Doula:

What to Ask (and tell!) Your Potential Birth Doula

Published on December 12, 2016

You’re going to have a baby and you’ve decided to hire your first ever birth doula and are curious about what to ask her (and tell her) during your first meeting. Regardless of if this is your first, second, third or fourth(!) baby, hiring a doula is a new experience for many. Picking the right one is vital to your overall birth experience.

Here are a list of the ultimate things that you should ask about when meeting your new potential Birth Doula for the first time.

Types of Doulas: Postnatal Doula

Published on December 8, 2016

Congratulations – you are going to have a baby! We imagine you are now starting your research, attending antenatal classes and getting specific medical advice under the consultant or midwife you are seeing. But suddenly you hear about a Doula. And then you hear about postnatal Doula. But what is a postnatal Doula?

According to Doula, Postnatal Doula’s “ …work with with a family in the first few months after birth, and sometimes work with families with older babies too…” to “…provide emotional, practical and informational support.”.

Here is what you need to know about Postnatal Doulas:

Great Gift Ideas for Your Nanny

Published on December 5, 2016

With the holiday period fast approaching, you may have already organised your ‘to buy’ list for family members and staff. If (like many of us) you’ve got rather busy with every other ‘to do list’ and need some quick inspiration on what to buy for your much loved nanny, we’ve written our top 10 gift ideas that every nanny will love.

Here’s your guide to some fun and unique gift ideas for you to give to your nanny.

The 10 Most Unique Skills of an Elite Nanny

Published on November 28, 2016

Not every nanny is an elite nanny.

If you have experience either being or hiring a nanny, you’ll know that fact to be true. Becoming an elite nanny is a challenge, and you may not even realise when you’ve become one. The skills you’ll possess as an elite nanny are unique and desirable, and many families will hope that one day they will be able to have their children cared for by a nanny with these qualities.

Here are 10 of the most requested and unique skills of an elite nanny: how many do you have?

Qualifications of A Great Private Yacht Chef

Published on November 24, 2016

Perhaps one of the most important elements of the service on board a yacht is food. The food served on board can be the difference between a great or an incredible experience. It’s important to note that while there are similarities, a yacht chef is quite different from a private chef in your home. At Polo & Tweed, we place professional chefs and yacht crew for a living, so we’ve put together this post to help you navigate the qualifications necessary for a great yacht chef. Here are the qualifications of a great private yacht chef:

The Full List of Yacht Crew & Staff

Published on November 22, 2016

Working on board a super yacht is a fascinating career. Life at sea, whilst demanding can be an extremely lucrative and exciting career path. But do you know the full list of yacht crew and staff? And what it takes to work on a yacht?

Whilst it is more suited to the younger generations, the process and types of crew involved with running these magnificent vessels is impressive.

Of course, the types of staff required for each vessel vary depending on the size of yacht and the type of yacht. In the super yacht world, it is likely that a large number of the below crew will be involved for each yacht. Wow, the staff required to operate a yacht... Share on X

Here is an overview of the crew involved in building, maintaining, and running these floating mansions:

Why Silver Service Etiquette is an Essential Skill

Published on November 17, 2016

From Downtown Abbey to The Ritz, domestic service to the hospitality industry, Silver Service has become a well-used phrase. As professional domestic staff recruiters and trainers, we get questions about Silver Service all the time. So we’ve decided to answer the big one in this post: Why is Silver Service Etiquette an essential skill?

How To: Proper Reference Checking for a Butler

Published on November 14, 2016

Hiring a Butler is about so much more than just finding the person with the right personality and skills. Whether you are hiring directly or working with an agency, reference checking is a crucial part of the recruitment process.

A CV, interview and trial will give you a very good idea on whether your candidate will be suitable for your household. However it is a must to look at previous roles. Actually speaking to previous employers can give an invaluable insight into the Butler’s level of experience, skills and personality.

At Polo & Tweed we have reference-checked hundreds of Butlers so we know exactly what to look for. If you’re hiring a butler, make sure you to do your due diligence when it comes to reference checks.

So how do you conduct a proper reference check for a butler?

Best Interview Questions to ask your prospective Maternity Nurse

Published on November 10, 2016

Congratulations on your baby! So, you are thinking of hiring a Maternity Nurse? Non-medical Maternity Nurses (or otherwise known as “Post Natal Care Specialists (PNCS”) come to help care for you and your baby after birth. Regardless of if you are self recruiting or going through an agency, before you pick the chosen maternity nurse, you will most certainly conduct an interview. Hiring a maternity nurse can seem like a daunting task, but we are here to help. Here is a compiled list of the best interview questions to ask your prospective maternity nurse.

Staff for the Shooting Season

Published on November 8, 2016

The shooting season is well underway in Britain and it’s an exciting time for family or friends to come together, and organise weekends away. However, hosting a shooting day or weekend can require a lot of planning, organisation, and management. Hiring temporary staff for the shooting season can help to decrease the workload and increase enjoyment. There are the practicalities of hosting groups of people at your property. But a shooting weekend can take up a lot more management than just your regular events. It is definitely worth it to hire temporary staff who know what they are doing. Who are highly experienced in and knowledgeable of shooting and hunting. And who can make a shooting weekend a true success.

There are quite a few options when it comes to specific staff for the shooting season; here are a few.

How To Avoid The Worst Interview Mistakes

Published on October 28, 2016

Have you ever experienced a spooky job interview? Perhaps you’ve been asked uncanny questions, or the interview took place in a haunted house? Unless you’ve decided to work in the London Dungeons, it is likely that most of your job interviews have been professional and friendly. But from time to time, the job interview can take an unusual turn. To get your dream job, it’s important that you know how to avoid the worst interview mistakes.

Below are our top tips to avoid any job interview becoming a spooky and horrid experience…. It frighteningly is all true!

10 Most Important Interview Questions To Ask A British Nanny

Published on October 28, 2016

More and more families nowadays, both British and non-British, are looking at hiring British nannies. Their British passport makes travel easy, they have a neutral English accent and speak the Queen’s English, and they’ve studied in the UK and know the school curriculum very well. Why is a British Nanny in demand? Share on X If you’re planning to hire a British nanny it’s important you make sure they meet the high standards you require. Our professional recruiters put together this interview guide with the most important interview questions to ask a British Nanny. To help you get started!

So what are the 10 most important interview questions to ask a British nanny?

Hiring Temporary Help for The Holiday Season

Published on October 26, 2016

The holiday season is coming! We know it is still early – but at Polo & Tweed, we like to be prepared. And we know from experience how stressful the holiday period can be. Christmas, New Year’s Eve, it is an exciting time, mostly jam-packed with events, dinners and parties. The key to keeping stress levels low is to be organised and plan in advance. What will really help you is by hiring temporary help for the holiday season.

Not just with your time, invitations and organisation of events. But also the daily running of the household and any additional staff you might require.

10 Most Important Interview Questions For A Holiday Nanny

Published on October 20, 2016

Holiday nannies are nannies who will do short term/ temporary roles during your children’s holidays such as half terms, Christmas, Easter or summer holidays. The major attribute of holiday nannies is their varied skill set. You can find a highly qualified nanny to assist you on any vacation: a winter ski trip, summer beach vacation, or just during your time off in the city. You can also select from nannies that are tutors/governesses to make sure your children stay sharp while out of school.

Holiday nannies should be super fun and they should have a lot of tricks in their bags to keep children busy all day long while off school, but at the same time, they should be kind but firm. So the children still follow some kind of routine (even if on holiday). A great holiday nanny makes all the difference, but you need to make sure you hire the right one.

So what are the 10 most important interview questions to ask – and why should you ask them?
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How To: Proper Reference Check for a Housekeeper

Published on October 18, 2016

Never overlook a reference check…

Reference checking is a vital part of any recruitment process. Whether an agency is doing this, or you are directly interviewing and selecting a new housekeeper to work for your household. A CV, interview and trial will only give you so much information.

Actually speaking to previous employers can give an invaluable insight into the housekeeper’s level of experience, skills and personality. Make sure you obtain a proper reference check using our top tips.

Russian Service

Published on October 13, 2016

Russian Service is a form of Silver Service. The history and concept of this specific type of service is fascinating with order and precision being the focus. It is an art form and one which must be thoroughly practiced to reach perfection!

So what is Russian service and does it originate from Russia as the name might suggest?

5 Ways to Spend A Day with Your Own Personal Butler

Published on October 12, 2016

Have you ever wondered what it would be like to have a butler?

Here’s your chance to find out!

Polo & Tweed are delighted to announce that from September 2016 we will be partnering with Red Letter Days and offering the chance to hire your very own personal Butler for the day! The perfect gift for your loved ones (or of course yourself!)

If you’re going to hire a butler for a day be sure to get the most of your experience.

Here are our top 5 recommendations for what to do with your Butler for a day

All About English Silver Service

Published on October 11, 2016

English Service is an informal form of Silver Service. It is a friendly and warm service, with the host playing a role in the service.

So what is English service and does it originate from England as the name might suggest?

All About French Silver Service

Published on October 8, 2016

French Service is a form of Silver Service that is perhaps the most entertaining and exciting form of service – delighting and wowing guests and diners.

So what is French service and does it originate from France as the name might suggest?

10 Most Important Interview Questions To Ask A Butler

Published on October 6, 2016

Tips from the professionals…

Finding a new butler is an exciting time for any household. Whether it is the first time a butler will join the family, or you are looking to add or replace a butler within the existing household, the interviewing process is one to take your time for.

The selection process for other staff might be a bit more straightforward, but Butler candidates can be a bit different. Butlers come from all different types of backgrounds and have a wide variety of experience which can make it difficult to distinguish the right candidates from the unsuitable ones.

The summary below can offer some guidance when interviewing candidates for a butler role, and hopefully bring you to the right person to join the household!

So what are the 10 Most Important Interview Questions To Ask A Butler?

10 Most Important Interview Questions To Ask A Housekeeper

Published on September 29, 2016

How To: Housekeeper Interview Questions

Understanding expectations and finding the right fit…

A common mistake is to confuse a housekeeper with a cleaner; a cleaner will clean your house but a housekeeper is all encompassing. As the ‘keeper of the house’ the housekeeper does not just come in to clean, she maintains the house in an excellent state and focuses on details like fresh flowers and stocked fridges.

It is also here where the confusion starts with many people; what should my housekeeper be doing, what can and cannot I ask from them – and what expectations are realistic?

The British Nanny

Published on September 27, 2016

All About British Nannies

Nanny’s come in all shapes and sizes, all bringing a unique set of skills and expertise. One of our most sought-after types of nanny definitely is the British Nanny. A British Nanny, simply, is a Nanny British by birth – who ideally has done her education and qualification in Britain too.

Unique Skills of the British Nanny – British Nanny’s are particularly well-sought after for a number of reasons.

Private Housekeeper London – Example CV

Published on September 21, 2016

You know you deserve your next job promotion. You’ve dreamed of the perfect job and you can’t help but gasp when you finally see the dream job being advertised.

You know you are the perfect candidate for the job, but showing the prospective employer that you are the perfect candidate might be harder than it looks. In a hugely competitive industry, never assume it will be easy to get an interview, and without getting to interview you might never get to show exactly how perfect you are for the role.

To get into the interview you need the best private housekeeper CV to seriously impress the client. Look no further for the best sample CV for housekeeping jobs.

10 Most Important Interview Questions To Ask A Nanny/Housekeeper

Published on September 19, 2016

What is a nanny/ housekeeper?

Nanny/ housekeepers are a very good solution when you don’t want too many people working for you, when you cannot offer full time hours to both a nanny and a housekeeper, when you have a tighter budget, or when you need an extra set of hands around the house that can do it all.

A nanny/ housekeeper is a 2 in 1 person who will look after your children and also do your housework. They will work full time or part time, live in or live out, depending on your needs and they will do exactly what it says on the tin: the nanny duties and also the housekeeping duties.

They should find a balance between the two roles, according to your situation: one family might need more childcare and less housework, whereas another will need this person to focus more on the housework and less on the children.

So what are the 10 Most Important Interview Questions To Ask A Nanny/Housekeeper?

First Time Hiring A Butler: What To Expect

Published on September 16, 2016

Having a clear plan to find the right butler makes all the difference…

Hiring a butler for the first time can seem like a daunting task. Whether you are looking to hire a butler for yourself, your household, or for the principals you are working for, it can be a tricky and confusing process.

If this is the first time a butler will be entering your household, it’s helpful to set expectations and be very clear on what/who you are indeed looking for. This will avoid confusion, manage expectations, and make the process altogether much more rewarding.

Keep reading to be reminded on exactly what a butler can do, what to expect having a butler in your household, and what to be mindful of when going through the recruitment process.

Butlers: Tips for Working with An Agency – Be More Effective

Published on September 13, 2016

If you’re a butler looking for a job you probably already have experience in working with recruitment agencies. As you know, an agency can be a great way to help you find your next job, but working with a bad agency can be a disaster.

Here is a few words of advice about working with agencies from a veteran butler.

Tips for Aspiring Butlers (From A Real Butler)

Published on September 10, 2016

Being a butler for an elite family is a coveted job. Competition for placements is fierce, but the rewards can be outstanding.

For new and aspiring butlers the world of butlering can be quite overwhelming, so we’ve asked one of our experienced butlers for a little bit of advice. Be sure to add your additional questions in the comments section below and one of our professionals will help you find an answer.

FAQs Answered by A Real Butler

Published on September 7, 2016

We’ve been asked many questions about the modern day butler so we decided to get one of our experienced butlers to provide some insight on some of the most frequently asked questions. Here are his answers to a few of the most popular butler questions.

About Luxury Furniture & How Housekeepers Should Care For It

Published on September 5, 2016

What is the difference between normal furniture and luxury furniture?

Luxury furniture is very different from normal furniture and often it can be slightly deceiving or unusual as to why it’s different.

One of the major things that separates high street furniture to bespoke and beautiful furniture like the sofa I’m sitting on is how it’s made and the level of detail that goes into its design.

10 Most Important Interview Questions To Ask A Temporary Nanny

Published on September 1, 2016

Are you asking the right questions?

Temporary nannies are ad hoc childcare staff which you can book a while in advance or last minute, but just because they are short term doesn’t mean you should rush the hiring process. Make sure your family is in the right hands by properly vetting your temporary nanny candidates.

Hiring A Nanny: How To Do A Proper Reference Check

Published on August 27, 2016

Your FULL Guide to A Nanny Reference Check

Having children is probably the most amazing thing that can happen to a woman and her family. However, this comes in a package with lots of worries, like how to make sure you hire a safe and trusted nanny to look after your children.

If you decide to hire a high end nanny it’s essential to vet your candidates so you can find a trustworthy and qualified nanny. Apart from CVs, interviews, and DBS checks, you’ll need to follow up with their references. Even if you are going through a prestigious agency and they do all the legwork for you, it’s best and highly advised that you check the references yourself as well.

This guide will help you properly conduct reference checks on your nanny candidates so you can be confident in your decision.

Tip for Aspiring Butlers: Privacy

Published on August 25, 2016

Professional Butler Interview: Tip for Aspiring Butlers

Professional Butler Tip

One of the biggest things I’ve learned on the job on a daily basis is to be very private and discreet:

Professional Butlers: Why Confidentiality Is So Important

Published on August 22, 2016

Why is confidentiality so important for professional butlers? Quick Answer:

Professional Butler Tip:

Why is confidentiality important as a professional Butler?

Confidentiality is very important for a butler. Without it you could not function. As a butler you learn so much about the client’s personal life which is not seen in public. They trust you with that information and with their family’s information, so it’s very important that you don’t disclose this.

Luxury Nanny: Your Entry Into the Social Elite?

Published on August 22, 2016

It’s not what you know, it’s who your nanny knows…

You want the best for your children. Although you can get them the best education and healthcare, how do you make sure your child is getting connected with the right people introduced into the right social circles? The right nanny can be your savior.

The best future for your child

Investing in a high end, luxury nanny may be a good fit for your family if you’re looking for more than just outstanding childcare. Any highly experienced and educated nanny can provide the care, support and guidance your child needs to develop, learn and grow. But it will be wise to look further ahead, and think about what kind of future you want for your child.

Butler Tip: What To Do When You Receive An Unusual Request

Published on August 20, 2016

What happens if a client asks you to do an unusual task? Quick Answer:

Professional Butler Tip:

What to do when a client asks you to complete an unusual task?

Every client has their own expectations about what their likes and dislikes are. You have to actually adapt for what the client asks of you and perform that duty to the best of your ability without actually thinking it’s silly or stupid.

10 Most Important Interview Questions To Ask A Maternity Nanny

Published on August 18, 2016

The right maternity nanny will be a Godsend, as they will eliminate your sleepless nights, provide a plethora of experience, and help you introduce the baby to a routine. Maternity nannies are very sought after so it’s good to start your search early and make sure you find a good fit.

What are maternity nannies and why are interview questions important?

Maternity nannies are either qualified and/or very experienced nannies with babies from newborn. They help you/ support you with the baby once he/she is born.

Maternity nannies come to your house and spend the first weeks or months of the baby’s life with you and the baby, teaching/ guiding/ directing you with the baby’s care and troubleshooting any problems that may arise. They normally work either 12h or 24h, either 5 or 6 days per week. They will only look after the baby so do make sure they are not a nanny for the other children, a chef, a housekeeper or a chauffeur, unless otherwise agreed by both parties from the beginning.

Maternity nannies get booked up in advance so if you want to get a great maternity nanny who ticks all your boxes, you have to start your search as early as possible during your pregnancy (advisable at least 3-6 months in advance).

Once you have decided on a few maternity nannies to interview, make sure you ask the right questions! These will help narrow down your selection and find the perfect maternity nanny.

10 Most Important Interview Questions To Ask A Live Out Nanny

Published on August 16, 2016

Searching for a live out nanny? Make sure you get the very best for your family.

Live out nannies are more expensive than live in nannies but they offer you the privacy that you desire in your home. If you aren’t clear on the right type of nanny for your family, see our guide on finding the perfect nanny for your family.

Live out nannies normally work 8-12h per day, depending on your needs. They will do all nursery duties but no cleaning/ housework (unless related to the children). If you need someone to do housekeeping as well, it’s best to be upfront from the start about your expectations for a nanny/housekeeper.

So what are the most important questions to ask a live out nanny and why should you ask them?

Why Do I Have To Pay for Trialling Candidates

Published on August 11, 2016

Never skip the trial period…

As an Estate Manager or an employer, amongst other duties, you also have to hire and fire staff. Of course, hiring is the funnest part.

You’ve done all the hard work of vetting candidates and you think you’re ready to hire. But wait… It’s always highly advisable that before you sign a contract with someone you trial them.

So you arrange a trial, which can be anywhere from 1 day to 7 days up to 2 weeks at the most. You will have a longer probation period in the contract anywhere between 1 month to 6 months, but you want to make sure that you save yourself all the headache before even signing a contract.

How does the trial period work and what do you need to know about the process?

4 Most Common Concierge Mistakes (And How To Correct Them)

Published on August 8, 2016

We all know how important first impressions are…

Especially in luxury hotels, the smallest of details can have a big impact on the experience of a guest. More often than not, a concierge is the first interaction a guest has with the hotel; They are a direct reflection of your hotel and can either set a vibrant tone for a great stay, or disappoint a guest’s expectations.

Most concierge mistakes are easily corrected if you know what they are, but you’d be surprised how often the these details are overlooked.

Most Important Interview Questions To Ask A Live in Nanny

Published on August 4, 2016

Finding a nanny can be quite a stressful process. Especially if you’ve decided to have someone come live in your house. If you’re braving the nanny hiring process on your own (without help of an agency) you need to do your due diligence. Just to ensure the safety of your family. After background and reference checks, the personal interview will be your next best indication for the character of your candidates.

Asking the right questions in an interview will help you find the perfect nanny for your family. But it’s a little harder to brainstorm questions than you may think. We’ve put together this list of most important interview questions to ask a live in nanny, to help you get started.

5 Ways A Weekend Training Course for Your Chef Will Change Your Life

Published on August 2, 2016

A quick refresh = lasting results

You love food and appreciate a healthy lifestyle but you are also extremely busy. Life without your private chef would be… tough.

Like many things, the first few months of a personal chef are amazing; New dishes, wonderful food, great service. But like anything, routines set in and the novelty starts to wear off as you slide into a routine.

Your chef is still there, preparing meals, planning dinners, stocking the larder, but it just doesn’t feel the same anymore. Although the quality of food might still be the same as when the chef first started, it probably doesn’t taste quite as good as it did the first time.

Instead of firing and hiring to revamp your dining experience, consider a weekend training course for your chef to freshen things up. You’ll save time and money while building a stronger and more enjoyable relationship with your personal chef. Not only will your chef come home with new skills and cuisine ideas, they will also be grateful for your investment in them which will be reflected in your food and quality of service.

Here are a few benefits your can expect from a personal chef training course:

Butler Education: Don’t Overlook Certifications!

Published on July 29, 2016

Aspiring Butlers: Why you need to consider a certification

Being a butler truly is one of the most exciting jobs there is. No day is the same, you can follow your passions and there are few other careers that can make progression and growth in the way a butler job can take off.

Butlers who have gained the trust of their principals can travel the world with them – visiting, living and working in the most exciting places, meeting wonderful people and gaining one of a kind, exclusive work experiences.

But how do you get to this level in such a fiercely competitive industry?

References for Your CV: The Complete Guide

Published on July 21, 2016

Don’t underestimate the importance of your references for your CV! They can make or break your next position. Finding a job in the domestic staff industry can be a stressful time. Through the process of re-writing your CV, applying for positions, attending interviews, and doing your follow-ups, references can get put on the back burner.

If you’re applying for a domestic staff position you’ll be working closely with high profile families and their luxury properties. So you can almost guarantee your references will be checked. If a family is deciding between you and a handful of other candidates, your reference may be the deciding factor. That’s why we have created a complete guide for domestic staff when it comes to references for your CV.

Here’s why references are so important and how to create good ones:

Use A Domestic Staff Agency to Find Help or Get Hired

Published on July 18, 2016

Do you know why you should use a domestic staff agency to find help or get hired? Let us show you! There are hundreds of domestic staffing agencies around the world. And for clients looking to hire staff or candidates looking to find work, it can be a daunting task knowing where to start. Agencies can make life easier. But it’s important to know what to expect. And how to best leverage their services.

Quick Guide: Finding and Hiring The Right Housekeeper

Published on July 14, 2016

Hiring a housekeeper shouldn’t be stressful or time-consuming. After all, you’re hiring a housekeeper to make your life easier, not harder! When starting your search the task may seem overwhelming, but with a clear outline and a few tips from the professionals, you can save time and make sure you hire a great housekeeper the first time. To help, here is our quick guide for finding and hiring the right housekeeper.

How to Hire A Nanny: The Complete Guide

Published on July 11, 2016

Finding a nanny for your family is serious business. That is why we have created the complete guide on how to hire a nanny! When hiring someone to look after your most prized family member(s) it’s imperative you take the right steps. And find the perfect fit. Your nanny will be a part of your everyday life. So hiring the right nanny will make your life much easier, and hiring the wrong nanny can make it harder.

One of the biggest pieces of advice is to clearly define the requirements for your perfect nanny. If this is your first time hiring a nanny, it’s a good idea to review the different types of nannies now. So you can find the best fit for your family. We also recommend these tips for finding the perfect nanny which outlines the top nanny qualities to look for when hiring.

Once you are clear on what type of nanny you’re looking for, you’re ready to start your search.

There are several ways to go about finding a nanny – we’ve created a complete guide on how to hire a nanny. So you can get a better idea of what option might suit you best.

How to Find the Best Formal Butler

Published on July 6, 2016

What is so special about a formal butler?

High quality, experienced formal butlers are not easy to find these days. As the butlering profession has been taken into the 21st century, many different or more modern types of butlers have appeared and it can sometimes be difficult to distinguish the right personality and skill set.

The first thing you should ask yourself is; why do I need a formal butler? What is it about the formal butler that you feel makes it so suited for the household or the principal.

Why You Need to Have a Silver Service Certificate

Published on July 4, 2016

Competition in the domestic service industry is fierce and sometimes it comes down to one or two certifications that make a candidate stand our among the rest.

Working in the world of domestic service can sometimes feel a bit overwhelming. Competition is fierce, principals will demand the highest standard at all times and traditionally set roles are becoming blurry. Whether you are new to the industry trying to establish your name and work experience, or you have been working in the sector for years – it is vital to adapt to new times and new requirements of changing lifestyles of principals.

Although every job, every task, and every principal will be different, it is good to be prepared. Looking into ways of expanding your knowledge and skill set will impress any (new) employer. Although experience is vital and this will open many doors for you, qualifications are a great addition to your CV that will make you more versatile.

Versatility is exactly what can make the final difference between you and another candidate. And do not worry, a training course might be much more affordable, and less time consuming, than you perhaps think.

A Silver Service Certificate is a great way of adding to your already existing skillset, whilst it would not take more than a couple of days to earn this qualification. Granted, with experience comes skill. But to have that first knowledge of official Silver Service rules and conduct, in addition to practising this in different settings during a training course, will enhance your overall skill set and will make you ever the more versatile, and ever the more employable!

Here is a specific breakdown of silver service training per profession:

10 Signs Your Household Staff Needs Training

Published on June 30, 2016

Is Your Domestic Staff Ready for Training?

A good household relies on the backbone and ‘spine’ that supports the bricks. Without the spine of the house, the house will collapse, fall into ruin and disarray. We are talking about the staff that work day in and day out to tirelessly maintain and care for your estate.

In life, when we want to protect the spine we look to stay fit, eat well and ensure that the exercise we do is regular to reduce the fat content and build our core. Our core strength will ultimately protect the spine and make sure that into our 90s we are fit and healthy. The same is true for a house.

If it is underused or not properly ‘exercised’ the house will begin to suffer. Therefore it’s imperative that the team that works in the house are exercised correctly, and their skills and their approach is finely tuned as the years go by.

To keep your house healthy and get the best out of your staff you may want to consider domestic staff training. Here are the 10 signs that your household staff need training.

Brexit: The Future of UK & Domestic Recruitment

Published on June 28, 2016

After Brexit: the forecast for domestic staff…

On the 23rd of June, millions of British people voted as to the future of Great Britain’s place in the EU. At 7am on the 24th, the country awoke to a new day and to the realisation that the majority (if only by 1, 269,501 million which had swung the vote) had won to leave the EU. What followed was complete and utter chaos.

David Cameron (Prime Minister) announced his resignation, the stock market crashed, the pound plummeted to a rate that had not been seen since 1985 and £350 billion pounds was wiped from the British economy. The world watched on as the journalists and press gave their best indication of what would follow.

Those at the head of the ‘Leave’ campaign were suspiciously quiet. As a British company (with our headquarters in Mayfair), with a British CEO at the helm of the ship, Polo & Tweed employers are a mixture of British and non British (Dutch, Romanian, Russian, American, etc) They were hand-picked for their jobs for their business acumen and ability to work in a strong team. They were chosen due to their aptitude to do a great job.

So what is the forecast for the future of the company, what does this mean for candidates looking for work and clients looking to hire staff? What is the future for the UK and for domestic recruitment….

Why Did You Start Polo & Tweed?

Published on June 27, 2016

Polo & Tweed was launched after a number of years of working in the domestic recruitment industry. I felt that there was a need for an agency that really cared and provided a personal relationship with their clients. I’m the owner of the company and I meet with clients regularly. They can call me at any time. They have a direct connection to me.

Who Can Train with Polo & Tweed?

Published on June 27, 2016

Video: About Domestic Staff Training with Polo & Tweed

Many different types of people participate in our domestic staff training and we offer several options to accommodate them. Most of our candidates are already working in the luxury domestic staff industry and they are looking to improve their skills. This short clip explains a little bit about who joins our training program and why.

Polo & Tweed Training Venues

Published on June 26, 2016

About Our Domestic Staff Training Venues

The first place that we can teach people is in situ – in their private homes, on board their yachts, in their jets – really anywhere that there is a need for service or skills.

The second place, of course, is the classroom, which is more typically suited to our group classes and our open courses where anyone can join and learn. An individual may seek training in silver service, perhaps if they want to go on to work in a restaurant or in a five star hotel or, indeed, if they just want to add that specific skill set to their CV.
Read More

What Makes Polo & Tweed Different?

Published on June 25, 2016

Founder and CEO, Lucy Challenger, on what makes Polo & Tweed different from other domestic staff recruitment agencies.

Our Agency Fee Explained

Published on June 24, 2016

One of our most frequently asked questions is why our clients pay an agency fee, so in this short clip, our CEO and founder explains.

“When I launched Polo & Tweed, I felt it was important that our fees reflected the quality of what we do. We have an office in Mayfair, we have a number of amazing girls that work for us. And a lot of time and effort goes into the recruitment process. We work hard to define our client’s needs. Then we extensively review candidates. Including background and reference checks.”

Why All Domestic Staff Candidates Need a DBS

Published on June 23, 2016

Do you know why all domestic staff candidates need a DBS? If you are working with or alongside children or vulnerable adults, it is an absolute must. But even if you are not directly working with children, but will be in the same area. You should really look at getting a DBS done too. Find out all about it here.

What is a DBS Check?

CRBs (Criminal Bureau Service) is now known as Disclosure and Barring Service. Most agencies will require all their registered candidates to have a valid DBS. For certain jobs, such as working with or near children (nannies, tutors, maternity nurses and all other domestic staff) or working with vulnerable adults, DBS checks are a MUST.

There are three types of DBS checks:

– Standard DBS – The standard DBS checks for spent and unspent convictions, cautions, reprimands and final warnings.

–Enhanced DBS – The enhanced DBS is for people who work with children and vulnerable adults (therefore this category applies to all childcare and domestic staff). This includes the same as the standard DBS check plus any additional information held by local police that’s reasonably considered relevant to the role being applied for.

–Enhanced DBS with list checks – This DBS is the same as the enhanced check but includes a check of the DBS barred lists.

You, as an applicant/job seeker, cannot apply on your own for a DBS check. Your employer has to request one or you can go through one of the registered bodies who can give access to DBS checks. Polo and Tweed is one of these registered bodies and we can help you with applying for a DBS.

Advantages of Private In Situ Domestic Staff Training

Published on June 23, 2016

Do you know what the advantages are of private ‘In-Situ’ domestic staff training? This is your chance to find out.

In the below video, Polo & Tweed’s CEO Lucy Challenger covers the advantages of on-site private training sessions. Private In situ training is one of the most effective training strategies for domestic staff. This is because in this training, almost all of the work is hands-on. And it really is best learned through direct instruction and practice.

Private Housekeeper Training

Published on June 21, 2016

“A new broom sweeps clean, but an old broom knows the corners” Proverb

Is my private housekeeper ready for training?

Having a housekeeper, be it part time or full time for your principals home is perhaps one of the most important staff members in the home, yacht, hotel or chalet. The very essence of the space relies on the right touch and approach, the eye for detail, and the finesse to make sure that the finish and feel for each room is outstanding.

It may well be that the property already has a team of Housekeepers, or just a long standing Housekeeper who has been working in the space for many years. It may be that a new housekeeper has just joined the team, and after a lengthy recruitment process you have selected the best candidate. However to get the very best from your existing housekeeping, it is important to consider private housekeeper training.

Hire a Chef or Butler for a Party?

Published on June 20, 2016

Tips for Your Next Party

If you’re throwing a dinner party (or any type of party), one of the best ways to enhance your event is to hire a private chef or butler. You can of course hire both and even have more than one butler depending on the size and extravagance of your party.

Why Do Students Take Silver Service Training with Polo & Tweed

Published on June 18, 2016

Students enroll in our silver service training for a number of reasons. They come to learn silver service because they want to step up the career ladder, they want to work in a five star hotel, or their principal needs them to start learning how to serve in a very formal setting.

Likewise, principals send their candidates and their existing staff onto our courses or our one-to-one’s because they want their current house manager to start serving in a formal setting or their chef to be able to provide silver service at the dining table.

What Makes A Great Yacht Stewardess

Published on June 16, 2016

“Look at that sea, girls–all silver and shadow and vision of things not seen. We couldn’t enjoy its loveliness any more if we had millions of dollars and ropes of diamonds.”

L.M. Montgomery, Anne of Green Gables

What distinguishes the best yacht stewards and yacht stewardesses from the average yacht crew?

Whether you’re a family office, personal assistant, concierge, or yacht company, you want to hire the best possible steward or stewardess for your yacht. The most important part of finding the best possible staff for your yacht is knowing what to look for when recruiting. These are our top tips as to what makes a great member of the team.

Polo & Tweed Partner With HR Owen Bentley Berkshire

Published on June 16, 2016

CEO of Polo & Tweed Lucy Challenger was delighted to be invited to a HR Owen partners day, where she and her husband Ben Challenger (retired British Olympic Athlete) were invited to drive the Bentley latest models, followed by a lovely lunch and networking with other like minded brands.

The event was organised by Ian Barrow, the general manager of HR Owen Bentley Berkshire, and Lucy was joined by other leading brands who work in the surrounding areas. Although Polo & Tweed is based in Mayfair, London, Lucy moved to West Berkshire before the birth of her son Noah, as she wanted to raise a family surrounded by nature. Her team at Polo & Tweed regularly place staff in the home counties, including Berkshire, so she is extremely familiar with the area.

The Benefits of Staff Training with Polo & Tweed

Published on June 15, 2016

Video Clip: The Benefits of Domestic Staff Training with P&T

Improved skills for domestic staff is the objective in our training, but we also focus on the confidence of the staff we train. Learn more about our approach and the benefits of training with Polo & Tweed in this short video clip.

Can I Refresh The Skills of My Existing Staff?

Published on June 12, 2016

Retraining Current Staff

If you have a member of staff that needs a little bit of fine-tuning and you prefer to keep them, rather than find someone new, enrolling them in a training course is your best bet. Some staff may be great, but they need a bit of guidance in a few areas and we can absolutely help.

Lagos to London – The Rise of the Nigerian Super Rich

Published on June 11, 2016

Our Take on The Lagos to London Documentary

On Tuesday the 7th of June, Channel 4 aired a documentary about the super rich of Nigeria and those who work with and alongside them.

It featured a series of characters including Cupp and Temi Otedola (daughters of the oil tycoon Femi Otedola), The Mbadiwe twin brothers who have lived a privileged and luxury lifestyle, and Alex, a self made business man selling luxury goods to the Nigerian buyers. The documentary followed these characters and a few other smaller characters in their pursuit of ‘health and wealth’ as Temi toasts to at the start of the show. Her sister Cupp looks shocked and adds ‘and happiness’ but Temi doesn’t seem that interested to agree.

So why has Nigeria risen to become a serious contender in the presence of super rich, and what makes their approach different from other super rich nations?

Types of Domestic Staff Training Offered at Polo & Tweed

Published on June 9, 2016

Video: Domestic Staff Training Offered at Polo & Tweed

At Polo & Tweed we offer two types of training: private, in situ staff training and group or private classes. We work with the domestic staff of clients and the domestic staff of hotels. In this clip, CEO Lucy Challenger gives us some insight into the Polo & Tweed training service offerings.

The Benefits of Using a Domestic Staff Recruitment Agency

Published on June 6, 2016

Video: Advantages of Working with a Domestic Staff Recruitment Agency

Working with a domestic staff recruitment agency to find a candidate for your domestic help position saves you time, results in a high quality placement, and gives you peace of mind. In this short clip, Lucy explains the benefits of working with an agency like Polo & Tweed.

How Long Does It Take To Hire A Domestic Helper?

Published on May 30, 2016

The Scoop on Hiring Domestic Staff

In this short video, CEO of Polo & Tweed Lucy Challenger explains the process of recruiting and placing a domestic staff member for a client. As we see here, the process can vary greatly depending on many factors.

About Silver Service Training at Polo & Tweed London

Published on May 26, 2016

Learn about silver service training offered by Polo & Tweed in this short video from our founder. Lucy explains how we conduct our training, why it’s important, and what you can expect to gain.

Polo & Tweed Introduces Silver Service Training

Published on May 24, 2016

Hitting The Mark – Silver Service Training

Polo & Tweed is in the business of service. From matching the perfect member of staff to the perfect employment, our clients expect our staff to have the very highest qualifications and skills. Candidates of all ages and backgrounds recognise the value of developing their skills and ensuring they stay up to date, whilst at the same time understanding traditional aspects of service. Silver Service is perhaps the most revered and historical form of high level service, used in 5* hotels, Michelin star restaurants and in private homes across the world. But what is Silver Service and why do people want to learn the art form?

Silver was first mined in 3000BC Anatolia (modern day Turkey), and historically has always been a valuable metal. Over the years as food and service became more civilised, Silverware was owned by the very wealthiest and aristocratic families. It was considered a valuable asset and would make up a portion of a families net worth as to the gold and silver they owned.

Must Know Tips for Hiring a Part Time Chef

Published on May 19, 2016

Open your home to taste, flavours, and relaxation…

Coming home after a busy, stressful day to find your larder fully stocked, your kitchen bright and clean and a delicious, nutritious and michelin star-worthy meal ready for you to tuck into. Does that sound like a great, but unrealistic dream to you?

Keep reading – as this scenario is a lot closer to reality than you might think. All you need is a Part Time, Private chef for you and your family. By keeping the hours of work part time, it can be much more affordable than you probably assume, and it will open up a whole new world of taste, flavours and relaxation in your own home.

Here are our top tips to find the right Part time chef for your family.

Eamonn Holmes Interview – London Yacht & Prestige Car Show

Published on May 16, 2016

During our time at the London Yacht & Prestige Car Show we met some amazing attendees. Eamonn Holmes stopped by for a quick chat about luxury living and domestic help.

As an accomplished journalist, Eamonn has seen it all and it was nice to hear his take on domestic staff and luxury living.

When it comes to living the luxury lifestyle, with all the money in the world, you’re biggest restriction is time. After all, what good is having a lot of money if you don’t have any free time to enjoy it?

Time is one of our most valuable assets and if you are fortunate enough to be able to afford it, one way to have more free time is to have people around you to do the things you don’t want to do. Daily activities such as cooking, cleaning, or even looking after the kids can all be done by professionals, leaving you with the free time to do what you please.

Polo & Tweed at The London Yacht, Jet & Prestige Car Show

Published on May 15, 2016

Polo & Tweed attended the London Yacht, Jet & Prestige Car Show this year to promote our domestic staff recruitment and training services. The London Yacht, Jet & Prestige Car Show brings together the finest luxury brands for an amazing showcase. We even had our very own British Butler to accompany us this year!

This short clip shows some of the highlights – amazing cars, beautiful yachts, celebrities, accessories and everything else luxury. Visit our YouTube channel for more videos from our weekend at the show!

Must Know Tips for Hiring A Full Time Personal Chef

Published on May 11, 2016

“One cannot think well, love well, sleep well, if one has not dined well.” Virginia Woolf

A good meal really can uplift your day, health and spirit. With the world becoming more aware of the benefits and importance of good nutrition and fresh food, it has never been more suited to invest in a personal, full time Chef for your family. Not only can you rest assured that there will always be fresh food prepared to your liking in your household, personal Chefs can open an exciting world of new tastes, flavours and food experiences in the comfort of your own home.

Here are our top tips to find the right full time chef for your family.

Housekeeper: Full time or part time?

Published on May 9, 2016

Life is busy. Schedules for the children are full and in between running the home, managing the Nanny and the social diary you know it’s of utmost importance to keep the home in tip top condition. But frankly there aren’t enough hours in the day and it’s time to get some additional help in the house.

It might already be generational, with the housekeeper(s) in the homes being part of the history of the house itself, or it may be a new avenue that you are stepping down. Whatever the case, the decision to hire either a full time housekeeper or part time housekeeper can dramatically improve the time you have to dedicate to other tasks at hand.

So how can you decide if you need a full time housekeeper or a part time housekeeper?

Types of Butlers

Published on May 4, 2016

“You called Sir?” Types of Butlers for every type of Household

Picking the right butler for your household can sometimes feel a bit overwhelming. Especially nowadays, when there are so many different types of butlers, it can become rather confusing which one would work best for your household.

But fear not – the variety of choice is a good thing! We recognise all households are different and unique, and with the wide selection of butlers available in today’s market, you will be sure to find the perfect butler to fit your household.

So what types of Butlers are there?

Finding The Right Butler for Your Estate

Published on May 2, 2016

The art of service – finding the right Butler for your principal’s Estate

You’ve been set the task of recruiting and hiring the new Butler. You type into google ‘Where to hire a Butler’ or ‘Where to find a butler’ and a million results pop up. The butler recruitment scene, although a focused area of specialism, can be confusing and it’s vital you choose the right butler for your estate.

Here’s what you need to consider before you start the process of hiring a butler.

How to Find The Perfect Nanny

Published on April 28, 2016

You’ve decided you need a nanny, now it’s time to find the perfect one. Regardless if you are looking for a perfect nanny London based, or willing to look at the global nanny market, the search to find a nanny can be both exciting and daunting. What steps should you take to find the perfect nanny? Every family is unique and has a unique set of requirements. The ages of the children, the cultural and religious approach, the environment in which the children are growing up, all will affect how your search for the perfect nanny.
Read More

Find The Right Full Time Chauffeur for Your Family

Published on April 25, 2016

Finding the right full time chauffeur for your family or principal is a serious task. The role of the private Chauffeur or driver is perhaps the most important role to fill. As the individual awarded the task will quite literally have the life of the principal and their family in their hands. When you start the search to find the right private chauffeur for your clients or principal. There are a number of important considerations to give to the process.

Here are our top tips to find the right full time chauffeur for your family.

List of Documents Accepted for ID/Address for DBS Check

Published on April 22, 2016

Do you need to know which documents are accepted for ID/Address for your DBS Check? Find out in our handy overview here!

Types of Personal Chefs

Published on April 21, 2016

In modern cosmopolitan cities, we are spoilt with our choice of restaurants, gastro-pubs and fine dining. From Japanese dishes cooked by personal chefs at your table to modern French cuisine in a romantic restaurant. Global cuisines are modern luxury. Professional chefs and widespread access to ingredients helps us explore exciting new boundaries within the food world. In London, we are famous for some of the highest calibre of chef and food in the world. With restaurants like Heston Blumenthal Dinner and Gordon Ramsay’s flagship London restaurant, but we also have amazing personal chefs for in-home dining.

For private homes in London (and around the world), the request to have a personal chef is common. And the demand for different types of personal chefs is increasing. With principals leading busy lives, there is a high demand to have food prepared to the standard they require. Both for themselves and their discerning guests. But where does one begin in the search for a personal chef? What are the types of personal chefs that exist? Read More

Why You Should Consider A Female Butler

Published on April 19, 2016

“Any woman who understands the problems of running a home will be nearer to understanding the problems of running a country.” Margaret Thatcher

Do you know why you should consider a female butler? Although our television screens are still showing us the very classic butler roles, much has changed since then. New money and modern times simply require a new outlook on private/domestic staff. And the private staff industry has been adapting with modern-day requirements. The more classically set roles of butlers, housekeepers, and ladies maids are getting combined and altered. And wonderful combination roles have started to develop.

A great example of that is the female butler. Traditionally butlers would be male, housekeepers and ladies’ maids would be female. But the female butler has steadily been making its way up in the popularity ranks. And this highly versatile role is now a much sought-after member of staff.

Besides excellent house management skills, these ladies can come with an array of other qualities. Why you should consider hiring a female butler? Have a look at the reasons listed below and decide for yourself.

How To Hire A Personal Chef

Published on April 14, 2016

Do you know how to hire a personal chef? It can be an amazing experience as a one-off, or on a regular occasion. The art of cooking is a highly personal thing. Taste is unique to us all. And no individual is exactly the same in how food is interpreted on the pallet. From foodies who eat at a whole range of culinary delights to the more straight forward, wholesome approach. No matter what food approach floats your boat, we can all agree that food is a necessity for life!

For many discerning individuals and families, the need to have the correct diet. The approach to food can be a driving force and they look to find a personal chef to work for them. Personal Chef prices, skills and backgrounds, all vary dramatically. No individual is alike in their approach. And the level and standard of the personal chef vary dramatically.

Use this guide to help you understand and how to hire a personal chef.

History of The Butler

Published on April 11, 2016

The history of the Butler is more fascinating than you may have thought.

The word “butler” comes from Anglo-Norman buteler, which is a variant form of Old Norman *butelier, derived of boteille “bottle”. The premise of the Butler is the role associated with the chief member of staff in the household. The staff member entrusted with the care and serving of the wine. Although certain wines are still highly valuable. In the old days, the wine cellar of the wealthy would have held considerable value. And thus would have only been entrusted to the most senior of staff in the household.

Polo & Tweed Founder Featured in Luxurious Magazine

Published on April 8, 2016

Last week, Luxurious Magazine released an exclusive interview with our CEO and Founder, Lucy Challenger. Luxurious Magazine specializes in luxury and lifestyle news and is one of Europe’s most popular news outlets. We are happy to see our successful CEO featured in such a prominent magazine!

Lucy’s interview with Henry McIntosh briefly touches on her background and dives deeper into her relationship with the domestic luxury service industry. She fields questions about the demand for luxury domestic services, the benefits of working as a domestic staff, and the future of Polo & Tweed.

Housekeepers: Live in or Live out?

Published on April 4, 2016

There are two types of Housekeepers. Those who live in and those who live out. The needs of the principal and the home will affect which of these two choices are more suitable. Ultimately it falls down to personal choice and lifestyle. But before you make your decision, consider the following…

Domestic Staffing Template – Free Worksheet

Published on March 31, 2016

Do you have a domestic staffing template? If you are looking to hire a new staff member you need one. Staying organised throughout the process is essential. You’ll receive a lot of applications. And it’s likely that you don’t have all the time in the world to go through this process. Vetting candidates and finding the perfect fit is time consuming and stressful. Fortunately, there are tools to help make this process go a little bit smoother.

How To Find A Job as a Domestic Worker

Published on March 28, 2016

Do you know how to find a job as a domestic worker? Perhaps you are already a seasoned professional and it’s time to move to your next position, or perhaps you are fresh out of school after watching Downtown Abby and are fascinated about the world of service?

The domestic job search process can be at times daunting, and it’s vital that you ensure you take well thought our decisions to protect your data and your safety. Different cultures and different countries all approach staff differently, so make sure you are fully informed before you make any decision that may affect your career or life. So take your time and do your research. Here are some top tips to help you prepare and find a job as a domestic worker.

Qualities of a Good Housekeeper

Published on March 24, 2016

Do you know the qualities of a good housekeeper? There is a common misconception that to be a housekeeper is an innate ability. That one is born with the knowledge of how to remove stains from marble or how to get coffee out of a carpet, but the truth of the matter is that to be a good housekeeper one must have the aptitude and approach to the art form that housekeeping is.

There is a colossal difference between a cleaner and a housekeeper. And although to mere mortals it may seem that they are the same thing, We can assure you they most certainly are not. So how can you determine the qualities that make a good housekeeper and what sets them aside from a house cleaner? Let us share these little nuggets of gold that we’ve learnt over the years.

6 Things To Consider Before Training Your Staff

Published on March 21, 2016

Do you know the 6 things to consider before training your staff? For many clients, domestic staff are a part of their lives in their properties around the world. Often these staff members become an integral part of the family and property network, providing the principals with the desired care and attention they require.

From time to time, however, standards can slip. Now is the difficult decision to let a staff member go or undertake domestic staff training. If you have decided on staff training you will want to ensure you get the best for your staff. Because it will be reflected in the way your home functions.

We’ve put together these six tips to consider before selecting a training service.

Using A Domestic Staffing & Recruitment Agency to Find Help or Get Hired

Published on March 16, 2016

Protect your family and protect yourself. You’ve decided you want to use an agent to help you find your next domestic member of staff or find your next job – great! But now the daunting steps of where to even begin. The most obvious step is to use a domestic staffing and recruitment agency to find help or get hired – but how do you start this process?

With multiple agencies in London and around the world how does using a domestic staffing agency help you find help? Does it help you get your dream job or is it all a waste of time? At times it can feel like a minefield, and you ultimately want to protect yourself, your family and ensure that if you apply for a job you don’t end up in a sticky or dangerous situation. That’s where using an agency can help cut through the potential risks and give you peace of mind.

This is why you should be using a Domestic Staffing & Recruitment agency to find help or get hired.

Tips to Finding High Quality Domestic Help Faster

Published on March 15, 2016

It’s time to find domestic help for your home and you want to make sure you find a high quality candidate for the position. But, life is busy and you want to find domestic help quickly and efficiently.

In the private household recruitment world the process to find staff can be rather confusing and time consuming, but it doesn’t need to be. Following a few simple guidelines can drastically increase the quality of domestic helpers you are choosing from and decrease the amount of time you spend searching.

Here’s how to find domestic help faster and more efficiently:

Domestic Staff Recruitment – The Safe Way To Hire

Published on February 8, 2016

Hiring domestic staff for your home and family can be a stressful process. Alongside finding the perfect candidate, it’s not just as simple as the right personality match. You have to ensure that the candidate is honest, trustworthy and above all who they say they are. What is the safe way to correctly recruit domestic staff?

A professional agency (like ourselves) are experts on the subject. Here is our guide to the best ways to protect your family and your home.

How Much does a Butler Earn? Pounds, Yen and Dollars

Published on January 15, 2016

The art of being a Butler is n revered and unique skill. From Downton Abbey to the Royal Family of England, the Butler plays an important role in the household. How much a Butler earns varies dramatically on the position on offer.

But what does a Butler typically earn and why has it become the latest profession to witness lawyers, accountants and builders all leave their day jobs to re-train?

Polo & Tweed has the low down on the often secretive world of salaries in the Butler world.

Polo & Tweed – Our Domestic Agency Process

Published on January 4, 2016

It may be that you’ve employed staff all your life. Most of our clients have a background of busy households, where the need for staff to support them is a usual occurrence. Polo & Tweed are an expert domestic agency.

Polo & Tweed are well versed with all client needs and requests. We work with clients around the world, helping match the perfect staff.

What happens when you come to us as a client? What is our domestic agency process?

The Charm of Hiring a Domestic Couple

Published on January 4, 2016

The concept of a Domestic Couple is not always familiar. However, there are widespread benefits and results hiring a domestic couple can provide to households and families around the world. Perhaps you’ve already hired countless domestic couples and are looking for your next perfect couple, or maybe you are new to the concept.

This guide will help you look and select the right Domestic Couple for your property.

8 Most Requested Skills of a Super Nanny

Published on January 2, 2016

Hiring a Super Nanny is the ultimate goal for a family with a nanny, and it’s a title that may be bestowed upon a nanny for a number of reasons. They will usually be bilingual, and have advanced skills such as horse riding or teaching qualifications that children can benefit from.

A Super Nanny encompasses everything a family could need to give them the greatest level of support possible.

With this in mind, what are the 8 most requested skills when a client wants to hire a Super Nanny?

How to Write The Perfect CV

Published on December 10, 2015

Do you know how to write a CV? We are a recruitment company with a global network of clients and candidates and are sent hundreds of CVs daily to review. Candidates compete for some of the most sought after positions in both the private and corporate service. Once we receive a CV, the team reviews it and considers if it meets the client’s needs. We try to match the candidates exactly to the needs of the client, as this is the nature of our business. We aim to match our clients to the perfect candidates by also considering personalities and a whole host of other aspects before sending the CV to the client.

The Perfect Gift – A Butler for the Day

Published on December 3, 2015

In the day when we all have far too many ‘things’, we’re often racking our brains of gifts and experiences we can give our loved ones. The world of Butlering is a fascinating one, more and more people want to experience how the ‘other half live.’ If you are not one of the lucky (and wealthy) individuals who can afford to hire a Butler full time, then the next best things is hiring a Butler for the day. So how does it work?

How to Pick the Perfect Maternity Nurse

Published on November 23, 2015

Don’t settle for anything less than perfect…pick the perfect maternity nurse.

For many families, the time of discovering they are going to have a child is both a joyous and terrifying occasion. If it is your first child, you know that 9 months from now, life will never be the same again, and for the repeat offenders, you start to sweat at the thought of the countless sleepless nights.

Having a baby is a huge responsibility and at times friends will helpfully comment on how ‘best’ to prepare. I gave birth to my first child in June 2015 and it was a life changing experience.

How to Choose the Ideal Housekeeper

Published on November 16, 2015

In our day and age, time is precious. We live much longer but it seems the older we get, the quicker time speeds up. Work, family, travel, everything we do tends to end up in a bit of a rush. So to get control of time, its important to think carefully about lifestyle and choices that are made. Wise decisions can result in giving you time back to do the things you love to do. Spending time with your family, travelling the world or just putting your feet up! You’ve decided to hire a housekeeper – but how do you pick an ideal housekeeper? You want to match exactly what your family or property needs.

Read our guide on how to choose the ideal housekeeper.

The Search to Find the Perfect Nanny

Published on November 1, 2015

We are often asked, “What makes a perfect nanny?” and it’s actually quite a complicated answer. For busy families who need additional support with their families, it is a straight forward solution to a common problem.

So how do you find a perfect nanny?

Polo & Tweed – Domestic Recruitment and Training Provider

Published on November 1, 2015

Welcome to our first ever blog! Polo & Tweed are a luxury domestic recruitment agency and training provider based in the heart of Mayfair. We specialise in staff recruitment and luxury staff training, from Silver Service through to House & Yacht Management and Housekeeping.

We are very excited to be live and sharing our thoughts and musings with the world. So why not bookmark our page and visit us regularly to read the latest insights from the recruitment world? We promise to share all our latest news and lots of tips and hints on getting your dream job.