Quick Guide: Finding and Hiring The Right Housekeeper

Published on July 14, 2016

Hiring a housekeeper shouldn’t be stressful or time consuming. After all, you’re hiring a housekeeper to make your life easier, not harder!

When starting your search the task may seem overwhelming, but with a clear outline and a few tips from the professionals you can save time and make sure you hire a great housekeeper the first time.

Here is our guide to finding and hiring the right housekeeper.

How to Look for Quality

There are several key aspects as to the qualities that make a good housekeeper.  Quality housekeepers understand the depth of what it takes to clean and housekeep a house and know that cleaning is not just about a quick whizz round with the hoover. They know their tools of the trade and they consistently deliver results. Here are a few key things to look for in a quality housekeeper:

  • Equipment – A quality housekeeper will not only understand the tools they use, but also know how to maintain them and ensure they have a long life span. Quick tip: asking a potential housekeeper during an interview about how they maintain and repair specific cleaning equipment is a great way to determine their skill level.
  • Direction – Another key aspect for a quality housekeeper is being able to take direction, which might seem like an obvious quality, but one that is often overlooked.  Being able to listen and learn, whilst being humble to feedback is a skill only the highest quality housekeepers contain.
  • Honesty -Honesty and trust is what any quality relationship is built on and it’s a major contributor to the quality of a housekeeper. If you can’t trust them around your precious items, your children, your pets and private information which might be left around the home, then you shouldn’t consider hiring the housekeeper.
  • Attention to detail – Finally, in your search to find a housekeeper, make sure you find a housekeeper keen on small details.  This is the finishing touches and what separates the cleaner from the housekeeper.

For a more detailed over-view and further tips on distinguishing an ordinary housekeeper from the absolute best, see our Qualities of a Good Housekeeper post.

Live In or Live Out Housekeeper?

When you are hiring a housekeeper this is an important consideration to take into account.  Often it’s quite a simple question that is easily answered (for example if you don’t simply have the space to accommodate a live in housekeeper), but in case you hadn’t given it much thought you can take a few things into account.

  • Lifestyle – Does your lifestyle encourage having a live in housekeeper?  If you travel regularly you may want to consider a live in housekeeper as it offers more security whilst you are abroad.
  • Hours – How much time do you require of your housekeeper? If it’s your first time hiring a housekeeper this can be a tricky question. If you need help figuring this out, you can get some free advice from one of our professionals.
  • Package – Before you hire a housekeeper consider the package you are willing to offer.  If the salary is tight then offering a live in option is appealing to candidates as it means they don’t have to worry about cost of living, and would accept a lower salary.

Ultimately having a live in housekeeper might give you more flexibility, but in the end it’s a personal choice.  If you need some more help on this subject we recommend you read the pros and cons of live in vs live out housekeepers.

Full Time or Part Time Housekeeper?

When you are hiring a housekeeper it’s important you understand the difference between full time and part time.  The root of this question goes back to understanding how much time should be spent cleaning your property and it isn’t always easy to determine. Here are a few factors to consider:

  • The size and style of your property – Size is an obvious factor, but it’s also important to consider the style of your house or estate. Some properties like modern style homes are innately easier to clean, while traditional estates may require more care and specific treatment.
  • The size of your family – A bigger family means more traffic and more to clean. Especially if you have young ones, a full-time housekeeper might be necessary even in smaller properties.
  • Your lifestyle – If you’re regularly hosting guests you will be more likely to employ a full-time housekeeper, while if you are hiring for a seasonal residence you’ll likely benefit from a part-time housekeeper.

Still not sure? Read our full guide to full time vs part time housekeepers, or reach out to one of our professionals with your questions.


  1. Ruby Penrod says:

    I like how you talked about finding a good house cleaning service that possesses the right equipment. My friend is looking to hire a housekeeper for her new home and asked to see their equipment beforehand to determine the quality of the service. What equipment do you suggest quality cleaning professionals use?

    • mm LucyChallenger says:

      Hello Ruby, thank you for your comment. Depending on the housekeeping service you recruit will affect this. Most of our housekeepers would use equipment provided by the principal (client) in their home, as they can then be in charge of the quality and product type. Some clients prefer organic, eco-friendly products for example, whilst others prefer more abrasive cleaning materials such as bleach. If your friend hired a housekeeper who worked as part of a housekeeping company, then the company might send a housekeeper with their own equipment, but this isn’t an area in which we are specialising in. Our advice is to work with a housekeeper who will work with the individual client or family, ensuring that the cleaning products they use suit the families preferences, this can include all the hardware from irons and mops through to the cleaning products themselves. I hope this helps! 🙂

  2. Heidi Bookenstock says:

    My grandmother is a very well-off, old-fashioned lady. In the past few months, she’s gone through quite a few housekeepers and can’t seem to find one that she likes, and she’s having trouble deciding if she wants to hire a live-in or live-out housekeeper, or full-time or part-time. I appreciate this article going through all the options and detailing which option would be best suited for different lifestyles, like the size and style of property; my grandmother’s house is very large and very old and requires specific care.

    • mm LucyChallenger says:

      Hi Helen, I’m glad you found our article helpful for your grandmother – good luck with your search and do let us know if we can help you with any specific recruitment. 🙂

  3. Ken Hwan says:

    My wife is very protective of our dogs, and she would hate if anything bad happened to them, or if they got hurt in any way! I really appreciate the advice to find a housekeeping company that values honesty, especially towards pets and children! If my wife and decide to get some professional cleaning help, I will be sure to ask about the trustworthiness of the company from other past customers.

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