Hotel Staff Training in London
The hospitality industry is fiercely competitive, and hotel management continually face growing demand for a higher level of service. Hotels around the globe are now offering private Butler service to their guests, and every hotel tried to take a unique approach to their service. We’re approached regularly by major hotel companies wanting to improve their staff skills and they look to us to provide them with a tailor made package to suit their specific needs.
What type of Staff do you train?
We train all types of hotel staff, from front of house concierge to Butlers through to Housekeeper and laundry maids. Ideally we would arrange to have an initial consultation over the phone with you in order to discuss your needs and then we would put together a package that we feel best suits you. We can then mix and match modules accordingly and during the next steps lock down exactly what you require. We then introduce you to our selected trainer for your hotel, finalise the dates and then execute the training. We’ve worked with boutique hotels through to global chains, so no task is too big! Why not drop us a line now and discuss how we can help you.
Staff Training Modules
Any of these modules can be mixed and matched in order to provide the detailed education that you require.
- Silver Service
- Table Management
- Etiquette
- Front of House
- Concierge Skills
- Staff Management/Hierarchy
- The art of being a Butler
- Finishing touches
- Butler training
- Housekeeper Skills
- Laundry skills
- Packing/Unpacking
- Dealing with guest requests