Boutique Hotel Staff Training
Hotel & Boutique Hotel Staff Training with Polo & Tweed
Polo & Tweed offer Hotel Staff Training.
Our trainers are top of the line professionals with years of experience as domestic staff both in their professional careers and teaching.
- Online or In-Person for you or your staff – Pick from our online (cost effective) training, or fully customisable private training
- Elevate Your Knowledge – Our training will take you, or your staff to a new level of skills and understanding
- Full Customisable – Our private training allows us to build the training exactly around you or your staff’s needs
- Quality Guarantee – Our experienced trainers work globally to provide the very highest level of training and learning outcomes are achieved
Tell us what you need and we’ll take care of the rest.
Benefits of Boutique Hotel Staff Training
Personal Guidance from Top Tier Trainers
Impressive Skills You Won’t Forget
Follow Through – Ensure Your Knowledge Stays Sharp
Offering In-Person or Online Training to Suit your Specific Needs
Call or fill out our contact form to learn more
About Our Boutique Hotel Staff Training
Our training outperforms traditional hotel staff training programs for two main reasons:
Personalised Training – Our trainers are the best in class. They are able to quickly assess where your staff’s skill levels are and are able to provide your staff with the training needed to reach the level of service you want.
Active Training – The focus of our training is giving a safe space to physically rehearse the skill set you desire to improve. By developing the practical application in all areas, your staff’s confidence and skill level will increase. The knowledge and understanding of all aspects of etiquette through to personal presentation is very important and we cover that too. Finely tuning their skills to give them a deeper understanding of the practice required.
We have trained hundreds of students and we know everyone is different. Our trainers know how to adjust our course to fit your specific needs so your staff are always engaged and learn at the highest level possible.
Boutique Hotel Staff Training
Tailor-made for your specific needs
Private, tailor-made instruction is the best way for your staff to learn. One of the biggest benefits of private training is that our trainers come to you and work at your hotel. Learning front of house, concierge, butler, F&B and housekeeping skills in situ gives your staff the best opportunity to fine tune their skills in the exact place where you’ll be using them.
Private courses are customised to your exact needs so you can request specialised skill sets and allow your staff to learn at their own pace.
A range of packages to suit budgets
We also operate surveillance days, prior, during or after the training, to allow for observations and feedback, noting the areas of improvement in the staff.
We have multiple packages to suit different needs and requirements.
We offer both in-person and online training options.