Boutique Hotel Staff Training
Who is Boutique Hotel staff training for?
The skills required to perform staff duties within boutique hotels are needed to be consistent and of high quality, in order to ensure client satisfaction. It’s your job to ensure the highest quality of attention to detail and finishing touches. It’s our job to teach you or your staff how. If the skill set within your staff isn’t already impeccable, then our training program is for you.
The right training program is the difference between acceptable and exceptional. Where do you want your hotel to be?
Who is Boutique Hotel staff training for?
The skills required to perform staff duties within boutique hotels are needed to be consistent and of high quality, in order to ensure client satisfaction. It’s your job to ensure the highest quality of attention to detail and finishing touches. It’s our job to teach you or your staff how. If the skill set within your staff isn’t already impeccable, then our training program is for you.
The right training program is the difference between acceptable and exceptional. Where do you want your hotel to be?
Benefits of Boutique Hotel Staff Training
Personal Guidance from Top Tier Trainers
Impressive Skills You Won’t Forget
Follow Through – Ensure Your Knowledge Stays Sharp
Call or fill out our contact form to learn more
About Our Boutique Hotel Staff Training
Our training outperforms traditional hotel staff training programs for two main reasons:
Personalised Training – Our trainers are the best in class. They are able to quickly assess where your staff’s skill levels are and are able to provide your staff with the training needed to reach the level of service you want.
Active Training – The focus of our training is giving a safe space to physically rehearse the skill set you desire to improve. By developing the practical application in all areas, your staff’s confidence and skill level will increase. The knowledge and understanding of all aspects of etiquette through to personal presentation is very important and we cover that too. Finely tuning their skills to give them a deeper understanding of the practice required.
We have trained hundreds of students and we know everyone is different. Our trainers know how to adjust our course to fit your specific needs so your staff are always engaged and learn at the highest level possible.
Boutique Hotel Staff Training
Tailor-made for your specific needs
Private, tailor-made instruction is the best way for your staff to learn. One of the biggest benefits of private training is that our trainers come to you and work at your hotel. Learning front of house, concierge, butler, F&B and housekeeping skills in situ gives your staff the best opportunity to fine tune their skills in the exact place where you’ll be using them.
Private courses are customised to your exact needs so you can request specialised skill sets and allow your staff to learn at their own pace.
A range of packages to suit budgets
We also operate surveillance days, prior, during or after the training, to allow for observations and feedback, noting the areas of improvement in the staff.
We have multiple packages to suit different needs and requirements.
