Butler Training

Who is Butler training for?

The skills required to perform butler duties are of the highest quality and standards of etiquette. It’s your job to ensure the highest quality of attention to detail and butlering skills. It’s our job to teach you how. If your skill set isn’t already impeccable, then our training program is for you.

The right training program is the difference between acceptable and exceptional. Where do you want to be?

Benefits of Butler Training

    Personal Guidance from Top Tier Trainers

    Impressive Skills You Won’t Forget

    Follow Through – Ensure Your Knowledge Stays Sharp

    Offering In-Person or Online Training to Suit your Specific Needs

Call or fill out our contact form to learn more

Butler Training Enquiry

  • Is this for yourself or a member of staff? Feel free to specify what type of training you're looking for.

Questions? Call Us Now: 0203 858 0233

What are our students saying about our butler training?

  • Prabin Prabin was trained by Polo & Tweed in Butler and Chauffeur duties and skills. He currently works for a HNW family, and they wanted to polish his skills.
  • Tony Tony was trained by Polo & Tweed in Butlering, as he is currently a House Manager for a HNW family in London, but he required more confidence in his table management and food service.
  • Nathaly Nathaly was trained by Polo & Tweed in Butlering and House Management, as she will be starting work for a HNW family in Monaco and required additional training in certain areas to ensure she met the standards of the household.

About Our Butler Training

Our training outperforms traditional butler training programs for two main reasons:

Personalised Training – Our trainers are the best in class. They are able to quickly assess where your skill levels are and provide you with the training you need to reach the level of service you want to be at.

Active Training – The focus of our training is giving a safe space to physically rehearse the skill set you desire. By developing your practical application in all areas, your confidence and skill level will increase. The knowledge and understanding of all aspects of etiquette through to personal presentation is very important and we cover that too. Finely tuning your skills to give you a deeper understanding of the practice onboard.

We have trained hundreds of students and we know everyone is different. Our trainers know how to adjust our course to fit your needs so you are always engaged and you are learning at the highest level possible.

Training Options

Private Butler Training

Private, one-on-one instruction is the best way to learn. One of the biggest benefits of private training is that our trainers come to you. Learning butler skills in situ gives you the best opportunity to fine tune your skills in the exact place where you’ll be using them.

Private courses are customised to your exact needs so you can request specialised skill sets and learn at your own pace.

We offer both in-person and online training options.

You can learn more about our Butler training course here

Group Butler Classes

Group classes provide an alternative the one-on-one training. To maintain quality we limit our class sizes to small groups, as we feel this allows students to learn most efficiently.

We offer three types of group training, Silver Service, Housekeeping and House Management.  These intensive courses are rigorous enough to turn a beginner into a qualified specialist and to sharpen the skills of a master.

We offer both in-person and online training options.

You can learn more about our Butler training course here

Silver Service for Butlers

Due to Covid-19, we will be running online training until the UK government guidelines change. We will be offering all our courses online, both in private and group. We will also be offering special rates for online training. If the dates listed here don't work for you, please do give us a call as we can arrange private training around your specific requirements.

House & Yacht Management for Butlers

Due to Covid-19, we will be running online training until the UK government guidelines change. We will be offering all our courses online, both in private and group. We will also be offering special rates for online training. If the dates listed here don't work for you, please do give us a call as we can arrange private training around your specific requirements.

Housekeeping for Butlers

Due to Covid-19, we will be running online training until the UK government guidelines change. We will be offering all our courses online, both in private and group. We will also be offering special rates for online training. If the dates listed here don't work for you, please do give us a call as we can arrange private training around your specific requirements.

About Our Trainers

We have strict requirements for our trainers because we want the absolute best for our students. Perfection comes with the territory – it is a core value for our students and thus must be a core value for our trainers. If you have special skill requests for your training, let us know and we’ll pair you with the best fit.  

Alexandra Parker-Larkin – Head Trainer

Alex has over 20 years of experience in working onboard Super Yachts and the luxury domestic service industry.  She has personally worked with VIP clients, HNW properties and luxury interiors. She teaches Housekeeping, House Management, Silver Service, Etiquette and all our training with passion and integrity, and she thrives on seeing her students develop and grow.

Sam Bigwood

Sam is one of Polo & Tweed’s most sought after trainers. From a British Royal background, Sam’s career has led him to be one of the highest calibre Butler trainers. He is youthful and modern and understands what 5* luxury service is. Sam has a lovely personality and a cheery outlook, he is upbeat and enjoys bringing fun to his teaching. Sam teaches our group, private and online training.

Peter Lowell

Peter is a highly sought-after British Butler, who has worked in training Chauffeurs through to Silver Service. His eye for detail, his inspiring personality and his ability to inspire his students always shines. He has worked around the world and understands the different needs and etiquette of the different cultures. Peter is a wonderful trainer who our students love. He teachers our group, private and online training.

Hugh Mackie

Hugh is considered a traditional British Butler. Having worked extensively for HNW, Royalty and celebrities throughout his career, Hugh understands what it takes to get the job done. He is effortlessly polite and well-presented and kind, with a brilliant energy and spirit. Hugh is a member of the Guild of Toastmasters.  He is discerning and cheerful.  He teaches our group, private and online training

Butler Modules

Our training covers Butler, Silver Service, Housekeeping and House Management from A-Z. For a full list of modules and an explanation of each, download our training modules.

Polo & Tweed Butler Training Modules