What to Expect From Our Housekeeper Training Courses

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Published on April 27, 2017

Being a housekeeper can be an exciting job. With positions in high end hotels, chalets, yachts, private houses and estates, your job environment can be a very interesting one. Not only might you step foot and live in beautiful surroundings, but you may also find yourself working in some of the most exciting locations in the world.

Good, experienced and well trained housekeepers are in extremely high demand.  Once you get a job of your liking, the possibilities could be endless and you could even find yourself travelling or growing in your role. The key to climbing the career ladder, or finding these exciting jobs in the first place, is decent training and education.

At Polo & Tweed, we are proud providers of excellent training and housekeeping courses, and this article will give you a bit more of a breakdown of what to expect when you enrol.

Types of Housekeeping Courses

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There are different ways of doing housekeeping courses. You can either study in a private training course or complete group training. We can train in a one-to-one set up, but our trainers are also experienced in training small and medium-sized groups. If you have a team of housekeepers or other staff that need training, we can tailor make this to fit your specifications.

We advise a maximum of 6-8 students per trainer. If a group is larger than this, we can get a second trainer in to make sure everyone is getting the highest quality training and reaching the best outcomes.

Private and Group Training Courses for Experienced Housekeepers

During a private course, training can be tailor-made exactly to your needs. Are there specific areas you want to focus or improve on, but have a good general understanding of housekeeping already? A private course might be the right option for you. Our training team will have an extensive consultation with you, finding out exactly what you need and what modules you need to cover. You can skip parts of a general course that aren’t relevant for you. Spending your valuable time focusing on the skills you need to improve on.

If you’ve started working in a household where there’s a material you’ve not worked with before, such as silver, marble or antique furniture, taking a private training course will enable you to learn about this.

Private and Group Training Courses for Beginners

A private training course will work well if you have very little experience in the housekeeping industry. Perhaps you’ve worked in a lower end hotel before, and you’d like to work in one of the top ones now.  Your housekeeping techniques will need to be updated, adjusted and improved. Or you may have worked as a domestic cleaner but want to get into housekeeping. Whatever your situation, a tailor-made course will focus on exactly what is it you need to learn.  Your trainer will prepare specific teaching methods so that you’ll have time to go over new information, as well as the opportunity to practice these new skills.

The great thing private courses for beginners is that there will be space and time to focus on improving your pre-existing skills. Your housekeeping course trainer is a highly experienced professional.  So do take this opportunity to take all the knowledge you can from them! They’ve worked in all types of environment, so you can use them for advice on situations you might not be too sure about.  Going over routines and plannings, creating structures or just simply be inspired by the career they have built for themselves so far.

Private Training Course Locations

Our private housekeeping courses can be held both on-site, or we can provide a training location across the UK. We are flexible with this and cater to exactly your needs.  If you’re already working in a home or estate we would always recommend holding the training on location.

Having the trainer come to your place of work will have a number of benefits:

  • All the practice you do will be ‘real life’. You will be using materials, equipment and rooms that you will have to deal with in your job. If you do training externally, you might have different machines or equipment, which can be confusing and even counterproductive if they’re not the same ones you use in your actual job.
  • Having the training come to your premises will give the trainer a unique view of you at work: you can spend part of your training time with them going through your daily routine and structure. They can then troubleshoot where things are going wrong for you, and what parts of your job can be done more efficiently or need more work.
  • You can have the trainer create a full housekeeping schedule and plan with you. By taking the trainer through all the tasks and the full house, they can come up with a structured plan of how to clean around the house and make sure everything is finished at the right time to a high standard.

Housekeeping Modules

The modules for housekeeping courses can be completely tailor made or mixed and matched to meet your needs, level and experience. Here are some of the modules to choose from:

  • Housekeeping Tools
  • Housekeeping Techniques
  • Living Room
  • Bedroom
  • Bathroom
  • Drawing Room
  • Dining Room
  • Marble
  • Crystal
  • Brass
  • Wood
  • Silver
  • Glass
  • Vitreous Enamel
  • Chrome
  • Technology
  • Blood
  • Coffee
  • Red Wine
  • Care of Fine Art
  • Care of Antiques
  • Turndown Service
  • Laundry
  • Silk
  • Wool
  • Lace
  • Ironing
  • Pressing
  • Steaming
  • Folding
  • Mending of Clothes
  • Shoe Care, Maintenance and Storage
  • Shoe Polishing
  • Valet
  • Wardrobe Management
  • Dry Cleaning
  • Packing and Unpacking
  • Finishing touches
  • Flower Arranging
  • Window Care
  • Pet Care

Length of Housekeeping Courses

The length of a housekeeping training course is up to you: as we can tailor-make our courses we can work with your timeline and needs. Every situation is different, so when you’re discussing your training needs with us, we can give you a more concrete idea of the length of the course we would suggest.

If covering all of the above-mentioned modules, you would be looking at a course that lasts at least 2 or 3 days, depending on group size, practical assessments and the location of the course. We have provided everything from 1 day courses through to a full 7 day one, so everything is possible- we will work with you to find the perfect match!

If you’d like to know more about our housekeeping courses then please do have a look here, or drop us a line. Tell us what your needs are, and we will be delighted to advise you on the steps to get the right housekeeping training in place and get you to where you want to be.


  1. Manish Chaurashiya says:

    I wanna do the housekeeping course

    • mm LucyChallenger says:

      Fantastic! We would love to help – please do give us a call on 0203 858 0233 and we can discuss all our housekeeping courses and options.

  2. Deborah kirtz says:

    Would like to educate my housekeeper on how to do a better job so she can live with us in the future.

    • mm LucyChallenger says:

      Thank you Deborah – I will drop you an email directly and we can discuss options of training with us. You are also welcome to contact me anytime on 0203 858 0233. Thank you and have a lovely day.

  3. Jonah Utom says:

    I live in Lagos Nigeria. Please do you have your platform in Nigeria for the training? I want to enrol for it.

    • mm LucyChallenger says:

      Hello Jonah, we are an international company and can provide training in Nigeria depending on your specific needs. Our training consultant will email you today so we can discuss what you are looking for and how best we can help you. We look forward to speaking with you.

  4. Sonya Naydenova says:

    I would love to do the course. Please give me dates and prices. I’m living in Rome at the moment. Thank you

    • mm LucyChallenger says:

      Hi Sonya! Thank you for your interest in our training. One of our training consultants will email you today. If you’d like to give us a call on +44(0)203 858 0233 we would be able to discuss all your questions. We look forward to speaking. 🙂

  5. Tayo says:

    Hello, I am in Nigeria, how do I enrol for the training

    • mm LucyChallenger says:

      Hello Tayo, we train students from around the world! One of our consultants will email you directly to discuss training options, and if you would like to call us directly you are welcome to on +44(0)203 858 0233. We look forward to meeting and training you!

  6. Amber chen says:

    Hello, I am in China, how do I enrol for the training? Only going to UK can study?

    • mm LucyChallenger says:

      Hello Amber, lovely to hear from you – yes we train students around the world! You can either come to us in the UK or we can come to you in China! Why not drop us a line on +44(0)203 858 0233 or on [email protected] and we would be delighted to give you a call to discuss options going forward. Thank you for your enquiry!

  7. Beatrice says:

    Do you have an office in USA? I would love to do the housekeeping training course to get work at hotels or domestic cleaning

    • mm LucyChallenger says:

      Hi Beatrice, Our headquarters is based in London, United Kingdom, but we operate our training around the world! Please do drop us an email at [email protected] and we’ve be happy to discuss all the local training options for you. Lucy

  8. Erlenie Mundin says:

    Hello, are you giving a certificate after the training course?and do guarantee also a job after the training? Thanks

    • mm LucyChallenger says:

      Hello Erlenie, Yes! After completing our course you will be assessed by the trainer and after this completed assessment you’ll be awarded the certificate! You can then use this in future job applications. You are also welcome to register with our agency but our training is independent to our recruitment so there is not a job guaranteed by doing our training. We find that many students who complete our training increase their job opportunities and salary increase – so it is well worth considering! 🙂

  9. Doyin says:

    I live in Nigeria and would love to be part of this, how can you help

  10. Natacha says:

    Hello I would like to do the course and I am in Namibia.

  11. Lola says:

    I would be interested in your training.please email me so I can find out more on how to enrol.

    • mm LucyChallenger says:

      Dear Lola, thank you for your message. You can explore all our training directly on our website via the drop down training menu item above. I will also send you an email with all the details on our E-learning. Wishing you a great day.

  12. Amara says:

    I’m in Nigeria, I will drop my name and email so you can give more information because I will love to do both commercial and private housekeeper.

    • Aafke Meelen says:

      Thank you for your comment, Amara! If you are interested in our training courses you can find all the information on our website here. If you’d like more info then do drop us a line on [email protected] or you can call us on +44 (0) 203 858 0233, hope that helps!

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