Group & Private Training

Private Training with Polo & Tweed

Polo & Tweed offer Private Domestic & Corporate Staff Training.

Our trainers are top of the line professionals with years of experience as domestic staff both in their professional careers and teaching.

  • Online or In Person For you or your staff – We can train you online via our video conferencing, or we can train you or your staff in situ
  • Elevate Your Knowledge – Our training will take you, or your staff to a new level of skills and understanding
  • Full Customisable – Our private training allows us to build the training exactly around you or your staff’s needs
  • Quality Guarantee – Our experienced trainers work globally to provide the very highest level of training and learning outcomes are achieved


Tell us what you need and we’ll take care of the rest.

Benefits of Group & Private Training

    Small Groups or One to Ones with Engaging Students

    Stimulating Discussions and Practical Tasks

    Update Knowledge and Improve you or your staff’s Skills

    Offering In-Person or Online Training to Suit you or your staff’s Specific Needs

Call or fill out our contact form to learn more

Group & Private Course Training Enquiry

Group & Private Training

Private Group Training

Our private training allows us to fully customise your or your staff’s learning with us.  We first enter a consultation phase to determine what it is that you are looking to achieve, and through this determine our learning objectives and goals.

We then train you or your staff via our online video conferencing, and this allows us to teach the participants in both theory and practical applications.

Private In-Person Training

Our private training allows us to fully customise your or your staff’s learning with us.  We first enter a consultation phase to determine what it is that you are looking to achieve, and through this determine our learning objectives and goals.

We then train you or your staff in person, and this allows us to teach the participants in both theory and practical applications.  In-person training gets effective and long-lasting results and is the most preferred route for all our private training packages.

Questions? Call Us Now: 0203 858 0233

What are our students saying about our courses?

  • Anouk I am constantly eager to learn, challenge myself and understand everything in order to reach that goal. Michael the trainer is a very thorough individual, who makes sure you will leave feeling that you understand everything. He is a very patient teacher. A massive thank you, I could not be on the path to success without Polo & Tweed.
  • Amadeus I took the course to improve my skills and increase my job prospects. I would certainly recommend this course. There was a vast selection of topics covered. The trainer was exceptional, with his inside knowledge of the industry shared during the training.
  • Talita It was easy to book the course, Lucy was very helpful. I wanted to improve my skills and find a job on land. I would strongly recommend this training to a friend. The trainer has huge experience and a professional approach.
  • Katherine The course is a really great format, having interactive elements mixed with videos and practical sessions, the trainers knowledge was utterly brilliant, both incredibly knowledgeable, with very helpful feedback. Brilliant communication and very encouraging when you struggle. I can’t believe how much I’ve learnt from such experienced trainers. It’s been utterly brilliant.

About Our Group & Private Training

Our training outperforms traditional group training programs for two main reasons:

Personalised Training – Our trainers are the best in class. They are able to quickly assess where you and your staff’s skill levels are and provide you with the training you need to reach the level of service you want to be at.

Active Training – The focus of our training is giving a safe space to physically rehearse the skill set you desire. By developing your practical application in all areas, you or your staff’s confidence and skill level will increase. Finely tuning your skills to give you a deeper understanding of the specific module.

We have trained thousands of students and we know everyone is different. Our trainers know how to adjust our course to fit your needs so you are always engaged and you are learning at the highest level possible.

About Our Trainers

We have strict requirements for our trainers because we want the absolute best for our students. Perfection comes with the territory – it is a core value for our students and thus must be a core value for our trainers. If you have special skill requests for your training, let us know and we’ll pair you with the best fit.  

Alexandra Parker-Larkin – Head Trainer

Alex has over 20 years of experience in working onboard Super Yachts and the luxury domestic service industry.  She has personally worked with VIP clients, HNW properties and luxury interiors. She teaches Housekeeping, House Management, Silver Service, Etiquette and all our training with passion and integrity, and she thrives on seeing her students develop and grow.

Sam Bigwood

Sam is one of Polo & Tweed’s most sought after trainers. From a British Royal background, Sam’s career has led him to be one of the highest calibre Butler trainers. He is youthful and modern and understands what 5* luxury service is. Sam has a lovely personality and a cheery outlook, he is upbeat and enjoys bringing fun to his teaching. Sam teaches our group, private and online training.

Peter Lowell

Peter is a highly sought-after British Butler, who has worked in training Chauffeurs through to Silver Service. His eye for detail, his inspiring personality and his ability to inspire his students always shines. He has worked around the world and understands the different needs and etiquette of the different cultures. Peter is a wonderful trainer who our students love. He teachers our group, private and online training.

Hugh Mackie

Hugh is considered a traditional British Butler. Having worked extensively for HNW, Royalty and celebrities throughout his career, Hugh understands what it takes to get the job done. He is effortlessly polite and well-presented and kind, with a brilliant energy and spirit. Hugh is a member of the Guild of Toastmasters.  He is discerning and cheerful.  He teaches our group, private and online training