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Domestic Staff Training

Alongside our recruitment, we offer unique, group and in-situ training for your household staff. Polo & Tweed trainers will take your staff to the next level of excellence. We can devise a package to suit your individual needs, and ensure that your staff reach perfection every day they work for you.

What we provide:

Staff Training of:

Our training programmes are focused on specific skills around service. We do not teach chauffeurs how to drive or chefs how to cook, but we do refine your staff’s skills in areas such as presentation and silver service to bring them to excellence.

For example, a client may have a wonderful Chef or Housekeeper, but they would like them to be trained in Silver Service so that they can serve at dinner parties.  They may have a wonderful Housekeeper, but would like her to be taught about turndown and service standards of 5* hotels in her approach to housekeeping.

To clearly define your training needs we will have an initial consultation over the phone and recommend a training programme that best suits you.  We often mix and match modules accordingly for a custom training program.  We then introduce you to our selected trainer for your member of staff, finalise training dates, and then execute the training.

We’ve worked with private clients around the world with their domestic staff, so no task is too big!  If you have any questions about our process or would like to get started, drop us a line today.

Where does training take place?

Normally training takes place in-situ.  For example, our staff trainer will fly to your Yacht, or arrive at your home.  We find that training staff in the environment they work gives the best results as they are able to work with their own tools and the trainer can adapt the training to ensure specific principals needs are met. If you prefer we can arrange for a venue to be used instead.

What are the costs?

Costs for our domestic staff training vary depending on the length of training and the venue used.  The best thing to do is get in touch with us and let us know what you need and so we can prepare the right proposal and package for you to consider.

Domestic Staff Training Modules

Any of these modules can be mixed and matched to provide the detailed education your member of staff requires.  This is not a comprehensive list, but an over-view of some of the modules that we are generally approached to teach. If you don’t see they type of training you need here, feel free to contact us so we can provide you with more information.

  • Silver Service
  • Table Management
  • Etiquette
  • Housekeeping
  • Staff Management/Hierarchy
  • Butler Training
  • Finishing touches
  • Laundry skills
  • Packing/Unpacking

 

Book a domestic staff trainer

 

Frequently Asked Questions

Can I refresh the skills of my existing staff?

What venues are used for training?

What are the benefits of training with Polo & Tweed?

What kind of training does Polo & Tweed offer?

Who can train with Polo & Tweed?

Why do students train with Polo & Tweed?

Register or Request More Information

In just a few minutes, please tell us all about your training needs, be it for yourself or your staff.  Once submitted, one of our amazing training consultants will be in touch (we aim to respond in under 24 hours) to discuss your account and get the ball rolling with your search.  We look forward to hearing from you!

  • Is this for yourself or a member of staff? What is the job title and main duties of the candidate?
  • Please let us know what type of training you are interested in with as much detail as you feel necessary.