Today’s housekeeper is a challenging role that demands perfection in order to ensure the home is properly cared for. Housekeeping roles vary quite a bit depending on the principal and estate, so we adapt our training to fit your needs. Our trainers have years of experience as housekeepers themselves and go far beyond the basics to make sure the most important details are taught.
We believe a hands on training experience in-situ is the most effective so we send our trainers around the world, delivering the excellence we hold so dear here in London. If you have special circumstances let us know and we’ll work with you to get the results you deserve.
Principals & Managers
If you have a housekeeper in your employ that is not quite hitting the mark, a professional training session is often faster, less expensive, and more effective than firing and rehiring. Our housekeeper trainer will come to you, assess the needs of your staff, and provide a custom in-situ training.
In a competitive market every housekeeper needs to make sure their CV and physical skills are of the very highest level. As recruiters we have thousands of candidates on our books and for competitive placements it can be difficult to stand out from the rest.
If you’re just starting your career as a housekeeper, pursuing professional training and an official certificate can provide the boost you need for your career. Experienced housekeepers know that continuing education is a vital progression in their career. By keeping up to date with new techniques and revisiting the traditional approaches, your chances of attaining higher level positions increases considerably.
About Our Housekeeper Training
Types of Housekeeper Training Courses
We offer group housekeeping classes (conducted over a long weekend) or private one-to-one classes. We are always happy to advise and discuss what might be the best approach for you, as each client is different. If you have more questions please get in touch.
Group Housekeeping Training Classes
Next Group Class: 2018 Register Here – LIMITED SPACES!
Group classes are held in London or Reading (home county to Downtown Abbey) and run from approx 09:00-19:00 on Friday, Saturday and Sunday during select dates each month. During the group classes your members of staff will be joined with a small group of like-minded students (no class is bigger than 8-10 students, but often much smaller) and they will spend the weekend in a very hands-on, highly practical environment.
Group classes provide an open and engaging environment to learn. Videos, digital handbooks, and highly involved trainers encourage the student to participate in every detail of the training. At the end of the training course our trainers invigilate an exam to assess each student’s skills, providing feedback and instruction before awarding them with a certificate of completion.
Private Housekeeping Training Classes
Private classes can be held anywhere, but are most typically conducted at the staff work place. We feel that one-to-one training in-situation is the most effective way to teach housekeeping because the student is able to learn in the same environment they will be working. Students are more comfortable to ask questions and receive feedback when they are in their own environment which makes the training process much more personalised and effective.
Our in-situ training courses are very flexible, allowing you to mix and match training modules best suited for your staff. This tailored approach also saves time. It’s an excellent an option for clients who have limited time and do not wish to let their staff go for an entire weekend.
In-situ training is an entirely bespoke option and we can send a trainer to you wherever you may be. Our trainers travel around the world, to your yacht, chalet, mansion or jet – wherever the training needs to take place we can perform it.
Our Housekeeping Trainers
Our housekeeping trainers are experienced Housekeepers and service professionals. They have been working in the industry for many years, and have an intimate knowledge with every type of housekeeping and scenario you may find yourself in.
Many of our students remark how enjoyable they find the stories and insights the trainers teach, giving first hand knowledge into the background of service both in a domestic and corporate environment. Although the trainers are mainly female, we have a smaller selection of male trainers for housekeeping training should it be required.
Housekeeping Training – Pricing
The cost for the three day group housekeeping course is £960 (inclusive of VAT). This includes the handbook (digital), lunch, and certification. At the end of the training, your member of staff will receive a Polo & Tweed certification stating the names of the modules they have successfully completed confirmed by their trainer’s signature.
For private one-to-one training we ask you to drop us a line so we can discuss your needs.
Housekeeping Training Modules
Any of these modules can be mixed and matched in order to provide the detailed education that you require.
- Housekeeping Areas: Living Room
- Housekeeping Areas: Bedroom
- Housekeeping Areas: Bathroom
- Housekeeping Areas: Drawing Room
- Housekeeping Areas: Dining Room
- Housekeeping Areas: Kitchen
- Housekeeping Tools
- Housekeeping Techniques
- Special surface care: Marble
- Special surface care: Crystal
- Special surface care: Brass
- Special surface care: Wood
- Special surface care: Silver
- Special surface care: Glass
- Special surface care: Enamel
- Special surface care: Chrome
- Special surface care: Technology
- Special stain care: Blood
- Special stain care: Coffee
- Special stain care: Red Wine
- Care of Fine Art
- Care of Antiques
- Finishing touches
- Flower Arranging
- Turndown Service
- Care of fine garments – Silk
- Care of fine garments – Wool
- Care of fine garments – Lace
- Mending of Clothes
- Shoe Polishing
- Shoe Care, Maintenance and Storage
- Handbag Care, Maintenance and Storage
- Wardrobe Management
- Packing and unpacking
- Window Care
- Pet Care
- Dry Cleaning
Housekeeping Course Dates
April – 20/21/22nd – FULLY BOOKED
May – 18/19/20th – FULLY BOOKED
June – 22/23/24th – LIMITED SPACES – Register Here
July – 27/28/29th – SPACES – Register Here
August – NO TRAINING
September – 21/22/23rd – SPACES – Register Here
October – 26/27/28th – SPACES – Register Here
November – 23/24/25th – SPACES – Register Here
December – NO TRAINING