Reduce Improper Housekeeping through Training

Housekeeper-training

Published on December 30, 2018

Being a housekeeper in a private household, estate or even hotel is a challenging role. Click To TweetIt’s where tasks can be overwhelming, products and materials can be challenging and situations can be potentially dangerous if not handled correctly. Luckily, with the right training, bad habits can be changes, mistakes can be reduced and skills can be improved.

What are the benefits of effective housekeeping?

Effective housekeeping will make an enormous difference in many different levels. Firstly, productivity will increase when housekeepers are working efficiently. Simply put, working effectively does not only mean that tasks will be executed quicker, but better. Whether there is a small room or a large property to clean, effectiveness is key to staying on top of everything – and for no detail to be missed. Also, when work is being done effectively, it is more enjoyable for the housekeeper to do. Nothing worse than constantly feeling like you are running behind, not able to fit all the tasks into the hours scheduled for the job. And a happy, content housekeeper will be a loyal employee for a long time.

Why does training play an important role in helping reduce improper housekeeping?

Training provides three important things: Structure, Skills, and problem-solving. All vital to not only reduce mistakes and accidents during housekeeping jobs, but also to have the job done quickly and efficiently – beneficial both for the housekeeper and the employer.

Structure

Structure is of the utmost importance when it comes to proper housekeeping. Whether there is one room to be cleaned, or a whole house to keep up, one must have a clear structure in place to make sure that all areas will be covered and nothing will remain untouched. Without a structure, it can be very overwhelming to tackle a room, area or whole property. Training will provide handy systems and overviews that can be implemented in any situation so that an easy overview and plan can be made of daily, weekly and monthly tasks for everyone to follow.

Skills

Skills and knowledge is a second key factor of training. This encompasses everything from learning to work with many different types of equipment, to different cleaning products, and materials. How do you remove a red wine stain out of a velvet couch? What is the best piece of equipment used cleaning a wooden floor? How do you clean a chandelier? These are all skills and knowledge questions that will be answered during training. After all, knowledge really is power and although you might never have worked with marble before – you never know when you will need this knowledge! Knowing more than you need to will always put you one step ahead of the rest and enables you to implement and adapt quickly.

Problem Solving

Training will provide you with the confidence and skills to tackle any unexpected situation. Whether you are working on board a yacht, in a hotel or a private household, you will never be able to fully control all situations so you need to be ready to provide solutions to problems that will present itself. Does the private household have unexpected guests coming? You will be able to efficiently prep the rooms needed with the skills you learnt during training, how to prioritise. An unexpected stain? Your training will have taught you exactly how to clean it. No cleaning products at hand? During training, you will learn how to make your own cleaning products to tackle even the toughest stains!

What are the elements of a housekeeping programme?

The Housekeeping Training Programme consists of two key elements: skills knowledge, and practice.

Skills knowledge will be applied through all of the detailed modules where every aspect of the house, property, hotel or yacht will be covered. As per the examples mentioned above, you will learn everything about cleaning products, cleaning tools, equipment, and materials. Even the most seasoned housekeeper will learn new tips and tricks, ways of cleaning, arranging flowers, packing a suitcase or folding towels, napkins or toilet tissue – the list is endless!

Practise is the second key pillar: expect to be getting stuck in during the training. We do not believe in only the theory of housekeeping, you have to be able to experience it yourself. You will be on your knees scrubbing, sitting mending clothes, polishing shoes, and silver, ironing, folding and packing, and removing challenging stains out of all different types of material and fabric. The only way to truly learn a skill is to practise, practise, practise!

Why should you choose Polo & Tweed’s housekeeping training programme?

Polo & Tweed are leading in providing the highest end housekeeping training with highly experienced industry professionals providing comprehensive, interactive training accessible for anyone – whether you are a seasoned housekeeping professional or new to the trade.

The small group set up of the Polo & Tweed Housekeeping training enables our trainers to spend a lot of individual time with each and every student – giving tailor made advise, tips and corrections as everyone is different with their own journey, knowledge, and process. It is a friendly, positive environment where people are can learn, improve and practise in a positive, safe and encouraging environment – leaving feeling inspired, motivated and with many new found skills that have been tried, tested and perfected during the training programme.

If you think you, your household or your department might need training, why not get in touch us the team here. We will be able to give you an overview of all our training and make sure to match exactly the right one for you. We look forward to hearing from you!

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