Rota Creation for Household & Business Staff

Rota Creation Specialists in London

We excel in supporting high-end and specialised properties.

We are able to fully build a new and effective rota based around your property and your existing staff.
Tell us what your needs are and we
will find the right package for you.

  • Truly Understanding Your Needs – We take the time to thoroughly understand your needs so we know exactly what criteria to filter for.
  • Bespoke Creation – We are sensitive to the unique aspect of each property and the staffing currently in place
  • Time Saving – We know your time is limited and we work to save you time. We look to find the most effective routes to update existing rotas or create completely new ones
  • Quality Guarantee – Led by Lucy Challenger, CEO and founder of Polo & Tweed, Lucy and her team of experts are the best in the world

Tell us what you need and we’ll take care of the rest. We are ready to start your schedule creation today.

Benefits of Rota Creation

    Ensure your Staff(s) Time is Managed and Executed Efficiently

    Iron out any Timing Issues and Time Management Issues

    Give Clarity to the Staff for Daily, Weekly and Monthly Tasks

    Offering In-Person or Online Solutions to Suit your Specific Needs

Call or fill out our contact form to learn more

Rota Creation Enquiry

Questions? Call Us Now: 0203 858 0233

About Our Rota Creation

A rota is a list of rooms, and the specific tasks which need to be performed on a daily, weekly and monthly basis. This allows the staff to perform a checklist to ensure that the same standards of care and cleanliness are achieved in each room to the satisfaction of their principal(s).

Our Rota Creation is a unique service which many of our clients undertake for three main reasons:

Time Saving – Saving precious time and troubleshooting any areas which might require more attention.

Personalised Rota – Our trainers are highly skilled industry professionals and the best in their field. They are able to quickly assess the daily, weekly and monthly duties required in the property or venue, and allocate realistic time slots for each task.

Personalised Duties – By creating a personalised rota that your individual staff can follow, you can iron out any areas of confusion, and ensure that no tasks or duties are missed.

We have created rota’s based on each client’s personal environment. We know how to adjust the rota creation to fit your specific needs.

This is an example of a rota:


About Our Trainers

We have strict requirements for our trainers because we want the absolute best for our students. Perfection comes with the territory – it is a core value for our students and thus must be a core value for our trainers. If you have special skill requests for your training, let us know and we’ll pair you with the best fit.  

Alexandra Parker-Larkin – Head Trainer

Alex has over 20 years of experience in working onboard Super Yachts and the luxury domestic service industry.  She has personally worked with VIP clients, HNW properties and luxury interiors. She teaches Housekeeping, House Management, Silver Service, Etiquette and all our training with passion and integrity, and she thrives on seeing her students develop and grow.

Sam Bigwood

Sam is one of Polo & Tweed’s most sought after trainers. From a British Royal background, Sam’s career has led him to be one of the highest calibre Butler trainers. He is youthful and modern and understands what 5* luxury service is. Sam has a lovely personality and a cheery outlook, he is upbeat and enjoys bringing fun to his teaching. Sam teaches our group, private and online training.

Peter Lowell

Peter is a highly sought-after British Butler, who has worked in training Chauffeurs through to Silver Service. His eye for detail, his inspiring personality and his ability to inspire his students always shines. He has worked around the world and understands the different needs and etiquette of the different cultures. Peter is a wonderful trainer who our students love. He teachers our group, private and online training.

Hugh Mackie

Hugh is considered a traditional British Butler. Having worked extensively for HNW, Royalty and celebrities throughout his career, Hugh understands what it takes to get the job done. He is effortlessly polite and well-presented and kind, with a brilliant energy and spirit. Hugh is a member of the Guild of Toastmasters.  He is discerning and cheerful.  He teaches our group, private and online training