House Management Training

Who is House Management training for?

When managing a principals property, the standard of your management will affect the outcome of your results. It’s your job to ensure the highest quality of management. It’s our job to teach you how. If your management isn’t already impeccable, then our training program is for you.

The right training program is the difference between acceptable and exceptional. Where do you want to be?

Benefits of House Management Training

    Personal Guidance from Top Tier Trainers

    Impressive Skills You Won’t Forget

    Follow Through – Ensure Your Knowledge Stays Sharp

    Offering In-Person or Online Training to Suit your Specific Needs

Call or fill out our contact form to learn more

House Management Training Enquiry

  • Is this for yourself or a member of staff? Feel free to specify what type of training you're looking for.

Training Options

Online E-Learning House Management Training

Online E-Learning Training is revolutionising the domestic training world.  You can now learn from the comfort of your own home, and take your own time to complete our fully comprehensive online training.

You will learn the practical application of all the skills involved in House Management, and get personalised feedback from our trainers during the assignment grading stage.

The most cost-effective way to learn with Polo & Tweed

 

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In Person House Management Classes

We offer highly comprehensive training in person, both in a group and private training solutions.  We run monthly group training courses, and we also work with clients individually to provide private training.

Group training is a fun, hands-on way to learn the skills required for House Management, and with our skilled trainer guiding you through each module, you absorb a high standard of detail, and have lots of fun!

Private training is entirely created around your own needs and requirements and is a fully adjusted, bespoke option.

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Questions? Call Us Now: 0203 858 0233

What are our students saying about our house management?

  • Anouk I am constantly eager to learn, challenge myself and understand everything in order to reach that goal. Michael the trainer is a very thorough individual, who makes sure you will leave feeling that you understand everything. He is a very patient teacher. A massive thank you, I could not be on the path to success without Polo & Tweed.
  • Amadeus I took the course to improve my skills and increase my job prospects. I would certainly recommend this course. There was a vast selection of topics covered. The trainer was exceptional, with his inside knowledge of the industry shared during the training.
  • Talita It was easy to book the course, Lucy was very helpful. I wanted to improve my skills and find a job on land. I would strongly recommend this training to a friend. The trainer has huge experience and a professional approach.
  • Katherine The course is a really great format, having interactive elements mixed with videos and practical sessions, the trainers knowledge was utterly brilliant, both incredibly knowledgeable, with very helpful feedback. Brilliant communication and very encouraging when you struggle. I can’t believe how much I’ve learnt from such experienced trainers. It’s been utterly brilliant.

About Our House Management Training

Our training outperforms traditional House Management training programs for two main reasons:

Personalised Training – Our trainers are the best in class. They are able to quickly assess where your skill levels are and provide you with the training you need to reach the level of service you want to be at.

Active Training – The focus of our training is giving a safe space to physically rehearse the skill set you desire. Building practical application using technical theory is more effective than simply studying the books. The knowledge and understanding of all aspects of management within the property itself is very important and we cover that too. Finely tuning your management skills to give you a deeper understanding of the practice within the home.

We have trained hundreds of students and we know everyone is different. Our trainers know how to adjust our course to fit your needs so you are always engaged and you are learning at the highest level possible.

Course Dates

Due to Covid-19, we will be running E-Learning Online training until the UK government guidelines change. We will be offering all our courses online, both in private and group. We will also be offering special rates for online training. If the dates listed here don't work for you, please do give us a call as we can arrange private training around your specific requirements.
  • April 2020 - E-Learning Only
  • May 2020 - E-Learning Only
  • June 2020 - E-Learning Only
  • July 2020 - E-Learning Only
  • August 2020 - E-Learning Only
  • September 2020 - 28/29th
    SPACES Register

About Our Trainers

We have strict requirements for our trainers because we want the absolute best for our students. Perfection comes with the territory – it is a core value for our students and thus must be a core value for our trainers. If you have special skill requests for your training, let us know and we’ll pair you with the best fit.  

Alexandra Parker-Larkin – Head Trainer

Alex has over 20 years of experience in working onboard Super Yachts and the luxury domestic service industry.  She has personally worked with VIP clients, HNW properties and luxury interiors. She teaches Housekeeping, House Management, Silver Service, Etiquette and all our training with passion and integrity, and she thrives on seeing her students develop and grow.

Sam Bigwood

Sam is one of Polo & Tweed’s most sought after trainers. From a British Royal background, Sam’s career has led him to be one of the highest calibre Butler trainers. He is youthful and modern and understands what 5* luxury service is. Sam has a lovely personality and a cheery outlook, he is upbeat and enjoys bringing fun to his teaching. Sam teaches our group, private and online training.

Peter Lowell

Peter is a highly sought-after British Butler, who has worked in training Chauffeurs through to Silver Service. His eye for detail, his inspiring personality and his ability to inspire his students always shines. He has worked around the world and understands the different needs and etiquette of the different cultures. Peter is a wonderful trainer who our students love. He teachers our group, private and online training.

Hugh Mackie

Hugh is considered a traditional British Butler. Having worked extensively for HNW, Royalty and celebrities throughout his career, Hugh understands what it takes to get the job done. He is effortlessly polite and well-presented and kind, with a brilliant energy and spirit. Hugh is a member of the Guild of Toastmasters.  He is discerning and cheerful.  He teaches our group, private and online training

House Management Modules

Our training covers House Management from A-Z. For a full list of modules and an explanation of each, download our training modules.

Polo & Tweed House Management Training Modules