House Management Training

Who is House Management training for?

When managing a principals property, the standard of your management will affect the outcome of your results. It’s your job to ensure the highest quality of management. It’s our job to teach you how. If your management isn’t already impeccable, then our training program is for you.

The right training program is the difference between acceptable and exceptional. Where do you want to be?

Benefits of House Management Training

    Personal Guidance from Top Tier Trainers

    Impressive Skills You Won’t Forget

    Follow Through – Ensure Your Knowledge Stays Sharp

Call or fill out our contact form to learn more

House Management Training Enquiry

  • Is this for yourself or a member of staff? Feel free to specify what type of training you're looking for.

Questions? Call Us Now: 0203 858 0233

What are our students saying about our house management?

  • Anouk I am constantly eager to learn, challenge myself and understand everything in order to reach that goal. Michael the trainer is a very thorough individual, who makes sure you will leave feeling that you understand everything. He is a very patient teacher. A massive thank you, I could not be on the path to success without Polo & Tweed.
  • Sebastian I joined the course to improve my management skills in a different industry. I would very likely recommend this training as it was useful and crucial. The trainer was a dedicated professional. Thank you!
  • Jaison I am looking to become a gentleman's gentleman and joined this course to learn new skills. The digital book provided as part of the training is particularly useful. The knowledge of the trainer is impressive. Would likely recommend this to other students.
  • Amadeus I took the course to improve my skills and increase my job prospects. I would certainly recommend this course. There was a vast selection of topics covered. The trainer was exceptional, with his inside knowledge of the industry shared during the training.
  • Talita It was easy to book the course, Lucy was very helpful. I wanted to improve my skills and find a job on land. I would strongly recommend this training to a friend. The trainer has huge experience and a professional approach.
  • Katherine The course is a really great format, having interactive elements mixed with videos and practical sessions, the trainers knowledge was utterly brilliant, both incredibly knowledgeable, with very helpful feedback. Brilliant communication and very encouraging when you struggle. I can’t believe how much I’ve learnt from such experienced trainers. It’s been utterly brilliant.

About Our Silver Service Training

Our training outperforms traditional House Management training programs for two main reasons:

Personalised Training – Our trainers are the best in class. They are able to quickly assess where your skill levels are and provide you with the training you need to reach the level of service you want to be at.

Active Training – The focus of our training is giving a safe space to physically rehearse the skill set you desire. Building practical application using technical theory is more effective than simply studying the books. The knowledge and understanding of all aspects of management within the property itself is very important and we cover that too. Finely tuning your management skills to give you a deeper understanding of the practice within the home.

We have trained hundreds of students and we know everyone is different. Our trainers know how to adjust our course to fit your needs so you are always engaged and you are learning at the highest level possible.

Training Options

Private House Management Training

Private, one-on-one instruction is the best way to learn. One of the biggest benefits of private training is that our trainers come to you. Learning House Management in situ gives you the best opportunity to fine tune your skills in the exact place where you’ll be using them.

Private courses are customised to your exact needs so you can request specialised skill sets and learn at your own pace.

You can learn more about our House Management training course here

Group House Management Classes

Group classes provide an alternative the one-on-one training. To maintain quality we limit our class size to a maximum of 8 students.

This two day intensive course is rigorous enough to turn a beginner into a qualified specialist and to sharpen the skills of a master.

You can learn more about our House Management training course here

Course Dates

  • May – 28/29th
    FULLY BOOKED
  • June – 25/26th
    FULLY BOOKED
  • July – 27/28th
    LIMITED SPACES Register
  • December
    NO TRAINING
  • January 2019 – 28/29th
    SPACES Register
  • February 2019 – 25/26th
    SPACES Register

About Our Trainers

We have strict requirements for our trainers because we want the absolute best for our students. Perfection comes with the territory – it is a core value for our students and thus must be a core value for our trainers. If you have special skill requests for your training, let us know and we’ll pair you with the best fit.  

Michal Fudali

Michal has over 23 years of experience in Silver Service. He personally served VIP guests including Royalty and Celebrities.  He has been teaching for the last 4 years. He teaches Silver Service, House Management, Butlering and Etiquette because it is his passion and he loves to see his students grow.

Tracey Waterman

Tracey has over 20 years of experience in Housekeeping, House Management and hospitality. She has personally worked with VIP clients, HNW properties and luxury interiors. She teaches Housekeeping, House Management and Silver Service with passion and integrity, and she thrives on seeing her students develop and grow in confidence.

House Management Modules

Our training covers House Management from A-Z. For a full list of modules and an explanation of each, download our training modules.

Polo & Tweed House Management Training Modules