Estate Manager Training

Management of an estate, house, or palace is a challenging role that demands perfection in order to ensure the property is properly cared for. House management roles vary quite a bit depending on the principal and estate, so we adapt our training to fit your needs. Our trainers have years of experience as house managers themselves and go far beyond the basics to make sure the most important details are taught.

We believe a hands on training experience in-situ is the most effective so we send our estate trainers around the world, delivering the excellence we hold so dear here in London. If you have special circumstances let us know and we’ll work with you to get the results you deserve.

Principals & Managers – Estate Training for Your Staff

If you have a house manager in your employ that is not quite hitting the mark, a professional training session is often faster, less expensive, and more effective than firing and rehiring. Our house manager trainer will come to you, assess the needs of your staff, and provide a custom in-situ training.

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Professional House Managers – Training for Your Career

In a competitive market every house manager needs to make sure their CV and physical skills are of the very highest level. As recruiters we have thousands of candidates on our books and for competitive placements it can be difficult to stand out from the rest.

If you’re just starting your career as a house manager, pursuing professional estate management training and an official certificate can provide the boost you need for your career. Experienced house managers know that continuing education is a vital progression in their career. By keeping up to date with new techniques and revisiting the traditional approaches, your chances of attaining higher level positions increases considerably.

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Types of House Manager Training Courses

We offer group house manager  or private one-to-one classes. We are always happy to advise and discuss what might be the best approach for you, as each client is different.  If you have more questions please get in touch.

Group House Management Training Classes

Next Group Class: May 28/29th 2018  – Register Here – LIMITED SPACES!

Group classes are held in London or Reading (home county to Downtown Abbey) and run from approx 9:00-6:30 on Monday and Tuesday during select dates each month.  Our group House Manager course is popular amongst students taking the Silver Service training as a bolt on to an intensive 5 day training (3 days of Silver Service and 2 days of House Management).  During the group classes your members of staff will be joined with a small group of like-minded students (no class is bigger than 8-10 students, but often much smaller). The House Management course is much more theoretical than our other training courses, and although there are many group discussions and debates, this is the least practical out of all our training options.

Group classes provide an open and engaging environment to learn. Videos, digital handbooks, and highly involved trainers encourage the student to participate in every detail of the training.  At the end of the training course our trainers invigilate an exam to assess each student’s skills, providing feedback and instruction before awarding them with a certificate of completion.

Private House Mangement Training Classes

Private classes can be held anywhere, but are most typically conducted at the staff work place.  We feel that one-to-one training in-situation is the most effective way to teach house management because the student is able to learn in the same environment they will be working. Students are more comfortable to ask questions and receive feedback when they are in their own environment which makes the training process much more personalised and effective.  We do however understand that due to discretion and other staff in the household, it might be more suitable for you to use our own training venue for your private training.

Our in-situ training courses are very flexible, allowing you to mix and match training modules best suited for your staff. This tailored approach also saves time. It’s an excellent an option for clients who have limited time and wish their staff to attend specific dates for the training.

In-situ training is an entirely bespoke option and we can send a trainer to you wherever you may be. Our trainers travel around the world, to your yacht, chalet, mansion or jet – wherever the training needs to take place we can perform it.

Our House Manager Trainers

Our house management trainers are experienced Butlers, Estate and House Managers and service professionals.  They have been working in the industry for many years, and have an intimate knowledge with every type of service and scenario you may find yourself in.

Many of our students remark how enjoyable they find the stories and insights the trainers teach, giving first hand knowledge into the background of service both in a domestic and corporate environment.  Although the trainers are mainly male, we have a smaller selection of female trainers for Middle Eastern households and for training in the Middle East should it be required.

House Management Training – Pricing

The cost for the two day group house management course is £600 (inclusive of VAT).  This includes the handbook (digital), lunch, and certification.  At the end of the training, your member of staff will receive a Polo & Tweed certification stating the names of the modules they have successfully completed confirmed by their trainer’s signature.

For private one-to-one training we ask you to drop us a line so we can discuss your needs.

Household Management Training Modules

Any of these modules can be mixed and matched in order to provide the detailed education in household management that you require.

  • Private Home Hierarchy
  • Staff Management
  • Time Management
  • Teamwork
  • Routines & Schedules
  • Interviewing New Staff
  • Creating an Employer’s Handbook
  • Budgets
  • Inventory
  • Purchasing
  • Household Security
  • Fire Awareness
  • Health and Safety Awareness
  • Dealing with Contractors / Out of House Staff
  • Problem Solving
  • Arrival & Departure Etiquette
  • Party & Events: Organisation & Planning
  • Body Language
  • Ambience
  • Etiquette
  • First Impressions
  • Shooting Etiquette
  • Finishing Touches

House Management Course Dates

April – 23/24th – FULLY BOOKED

May – 28/29th – LIMITED SPACES – Register Here

June – 25/26th – LIMITED SPACES – Register Here

July – 30/31st – SPACES – Register Here


September – 24/25th – SPACES – Register Here

October – 29/30th – SPACES – Register Here

November – 26/27th – SPACES – Register Here

December – NO TRAINING

House Management Training Enquiry

  • Is this for yourself or a member of staff? Feel free to specify what type of training you're looking for.