From Downtown Abbey to The Ritz, domestic service to the hospitality industry, Silver Service has become a well used phrase. As professional domestic staff recruiters and trainers, we get questions about Silver Service all the time, so we’ve decide to answer thee big one in this post: Why is Silver Service Etiquette an essential skill?
What is etiquette?
Etiquette is a form/code of behaviour that has expectations for social interactions according to the cultural and social norms within a society, social class or group. The French word etiquette, was first used in a modern sense in English around 1750 and it literally signifies a tag or label.
Why do we need etiquette? Simply put, etiquette provides a sort of accepted social structure for interactions and is a building block of culture. Cultures of etiquette can be seen throughout history and we experience it every day when we interact with others. Forms of etiquette include social, politeness, hygiene, presentation and manners.
Why is Silver Service Etiquette Important?
The etiquette that revolves around Silver Service is the key to understanding the techniques and approach necessary for mastering this service. Silver Service includes forms of service such as Russian Silver Service, French Silver Service, English Silver Service to name a few, and the understanding behind the origins of these forms, plus understanding the specific approach is key to being able to correctly perform the skills.
Without the etiquette (from hygiene through to presentation and manners), the ability to perform Silver Service will be impossible.
Learning about Silver Service Etiquette
The biggest resource is the internet and of course more traditional libraries and archives. Here you can google and research for free the different types of service and the etiquette behind Silver Service. But be careful as many articles on the internet are incorrect and provide mis-leading information. Make sure you verify your results.
There are also many training schools offering Silver Service education, and this is a great way to hone new skills. Working in a practical environment and alongside an experienced trainer will allow you to practice the skills and ask specific questions about the etiquette revolving around different forms of service.
Joining a Silver Service course
Polo & Tweed run regular Silver Service group classes where we welcome students of all levels and backgrounds to join us for intensive weekends. Why not see our class timetable and enroll on our next Silver Service course. Or if you just want to learn more about the above, give us a call and we would be happy to speak.