Leadership Training

Leadership Training with Polo & Tweed

Polo & Tweed offers Leadership Training.

Our trainers are top of the line professionals with years of experience as domestic staff both in their professional careers and teaching.

  • Online or In-Person for you or your staff – Pick from our online (cost effective) training, or fully customisable private training
  • Elevate Your Knowledge – Our training will take you, or your staff to a new level of skills and understanding
  • Full Customisable – Our private training allows us to build the training exactly around you or your staff’s needs
  • Quality Guarantee – Our experienced trainers work globally to provide the very highest level of training and learning outcomes are achieved

Tell us what you need and we’ll take care of the rest.

Benefits of Leadership Training

    Personal Guidance from Top Tier Trainers

    Learn the best skills to become a successful leader.

    Develop your skill set and change the way you think.

    Offering In-Person or Online Training to Suit your Specific Needs

Call or fill out our contact form to learn more

Leadership Training Enquiry

  • Let us know who needs training and what type of skills you'd like to develop.

Training Options

Online E-Learning Leadership Training

Online E-Learning Training is revolutionising the domestic training world.  You can now learn from the comfort of your own home, and take your own time to complete our fully comprehensive online training.

On this course, you will learn the core basics of leadership.  It will introduce key concepts and fundamental skills which you will need to explore as you start your journey as a leader. You will get personalised feedback from our trainers during the assignment grading stage.

The most cost-effective way to learn with Polo & Tweed



In Person Leadership Classes

We offer highly comprehensive training in-person solutions for our clients and students around the world.  We teach one-to-one and small private group courses.

Private group training is a fun, hands-on way to learn the skills required for the foundational skills required to work in a domestic setting, and with our skilled trainer guiding you through each module, you absorb a high standard of detail, and have lots of fun!

Private training is entirely created around you or your staff’s specific needs and requirements and is a fully adjusted, bespoke option.



Questions? Call Us Now: 0203 858 0233

What are our students saying about our leadership training?

  • Erin I have just been promoted to head housekeeper, I took the course to give me confidence in my new role, its already helped me with my team
  • Josiah I have been a house manager for the last 2 years, and although I can do my job, I want to continue learning. This course was great!
  • Jennifer I love working in private houses, and I know I want this for a career. I picked this course because I want to learn how to be a great leader when my time comes.
  • Lisa This course made me realise that I have only been managing people and not leading them. I am now changing my mindset and have already seen the difference with the staff.
  • Natashsa I loved the fact that I could study this course in my own time yet there was support when I needed it.
  • Henry I recommend everyone to does this course, not only does it teach you leadership skills, it builds you as a better version of yourself!

About Our Leadership Training

Our training outperforms traditional Leadership training programs for two main reasons:

Personalised Training – Our trainers are the best in class. They are able to quickly assess where your skill levels are and provide you with the training you need to reach the level of service you want to be at.

Active Training – The focus of our training is giving a safe space to physically rehearse the skill set you desire. Building muscle memory in a technical service like this is more effective than simply studying the books. This is a foundational training course, aimed at giving students an insight into the domestic staffing world and industry.

We have trained hundreds of students and we know everyone is different. Our trainers know how to adjust our course to fit your needs so you are always engaged and you are learning at the highest level possible.

Course dates

We offer training in person, or online. We are not currently running group training, however we can offer private one-to-one training at a cost effective route for anyone wishing to learn with us. Please get in touch with us to discuss training options suitable for you.

About Our Trainers

We have strict requirements for our trainers because we want the absolute best for our students. Perfection comes with the territory – it is a core value for our students and thus must be a core value for our trainers. If you have special skill requests for your training, let us know and we’ll pair you with the best fit.  

Alexandra Parker-Larkin – Head Trainer

Alex has over 20 years of experience in working onboard Super Yachts and the luxury domestic service industry.  She has personally worked with VIP clients, HNW properties and luxury interiors. She teaches Housekeeping, House Management, Silver Service, Etiquette and all our training with passion and integrity, and she thrives on seeing her students develop and grow.

Sam Bigwood

Sam is one of Polo & Tweed’s most sought after trainers. From a British Royal background, Sam’s career has led him to be one of the highest calibre Butler trainers. He is youthful and modern and understands what 5* luxury service is. Sam has a lovely personality and a cheery outlook, he is upbeat and enjoys bringing fun to his teaching. Sam teaches our group, private and online training.

Peter Lowell

Peter is a highly sought-after British Butler, who has worked in training Chauffeurs through to Silver Service. His eye for detail, his inspiring personality and his ability to inspire his students always shines. He has worked around the world and understands the different needs and etiquette of the different cultures. Peter is a wonderful trainer who our students love. He teachers our group, private and online training.

Hugh Mackie

Hugh is considered a traditional British Butler. Having worked extensively for HNW, Royalty and celebrities throughout his career, Hugh understands what it takes to get the job done. He is effortlessly polite and well-presented and kind, with a brilliant energy and spirit. Hugh is a member of the Guild of Toastmasters.  He is discerning and cheerful.  He teaches our group, private and online training

Leadership Modules

Our Leadership training course is aimed at developing skills to lead and manage a team in the domestic industry. For a full list of modules and an explanation of each, download our training modules.

Polo & Tweed Leadership Training Modules