Eamonn Holmes Learns Silver Service With Polo & Tweed

Published on January 17, 2018

Eamonn Holmes, a well known British TV presenter and personality, met with Lucy Challenger, CEO of Polo & Tweed and one of her British Butlers to learn the art of Silver Service. Filming for their new series on Channel 5, Eamonn was set the task of learning the skills required to set the perfect table – performing duties expected of a Butler by the Queen and other wealthy families who employ staff.

Here are the videos of when Eamonn met Lucy.  (With some special behind the scenes photos!)

Read More

What is Silver Service? A Brief Guide To Silver Service

Published on January 15, 2018

Silver Service is an expression known to many – but do you actually know what it really means, and what it all entails? We often get asked, “what is silver service?” so clearly, the answer is not as obvious as we thought. 

There are many different facets to Silver Service that can be discussed elaborately, or taught in training, however, with the below we hope to give you a brief overview of the art that is Silver Service!

Read More

Silver Service Training For Private Jets

Published on December 3, 2017

Owning, managing or running private jets is an all-encompassing business. Besides making sure that everything is up to date, arranged perfectly on time and ready for the client’s scheduled (and sometimes last minute!) travel, a key element is giving the client the best possible experience on board.

Travelling by private jet is about so much more than just the convenience of tailor-made travel time and the privacy of your own travel space – private jet travel is becoming a unique new luxury experience.

Read More

Table Management Training for Butlers

Published on July 13, 2017

Table Management is the foundation, technical understanding and backbone of Silver Service.  Without the understanding of Table Management, it is impossible to achieve perfect Silver Service and all the service sub-forms.  The art form of Table Management is thus a strongly desired and required skill by any Butler in the domestic or corporate industry.

So what options exist for Butlers or those in the hospitality industry looking to obtain a Table Management certificate?

Read More

Silver Service Training for Butlers

Published on July 13, 2017

Silver Service is a historic and widely respected art form. Considered the traditional form of service, it is used in high-end hotels, restaurants, yachts, jets, chalets and of course in private homes.  It has a high level of technical ability and will include a number of sub-service variants which all vary depending on the specific form of Silver Service chosen.

So what options exist for Butlers or those in the hospitality industry looking to obtain a Silver Service certificate?

Read More

Formal vs. Informal Table Settings: What You Need to Know

Published on May 10, 2017

One of the most important aspects of table management is ensuring the settings are laid correctly. As a server, the layout you’ll need to use will change depending on the type of silver service you’re using. But how do you know whether you’ll need to use formal or informal table settings for different occasions? Read on to discover the details about these two very different settings.

Read More

A Complete Guide to Silver Service for Budding Professionals

Published on May 8, 2017

Silver service is a phrase commonly used within the hospitality and service industry.  It defines the very highest level of service and standards given to clients.  Typically seen in high end restaurants, hotels, yachts and domestic homes, silver service is a traditional form of service which is considered a much respected art form.

At Polo & Tweed we teach silver service to students from around the globe who are looking to advance their skills. We’ve created this basic guide to silver service for budding hospitality professionals to enjoy.

Read More

The Rules of Silver Service Etiquette

Published on May 4, 2017

To comply with silver service guidelines a server must adhere to the correct etiquette. There are clear silver service etiquette guidelines procedures for every sub category of the art. This guide aims to teach you the basics of silver service etiquette.

Read More

A Guide to Silver Service Settings

Published on April 24, 2017

Table setting, or table management is an important aspect of silver service.  Each table plan and layout will reflect a different service form, so it’s important that you’re clear on the silver service settings you need for each event or occasion. Our handy guide below breaks down each type of service and the related table settings.

Read More

Types of Butler Qualifications You Can Take

Published on March 27, 2017

Being a butler is one of the most exciting jobs in the domestic service industry. Not many professional people can say they’re able to follow their passions, make progressions and grow in their roles. Because of this, it’s no surprise that many people are looking into becoming a butler. The road is long and challenging, but with professional butler qualifications and a dedicated attitude, you can become a great butler.

Read More