Formal vs. Informal Table Settings: What You Need to Know

Published on May 10, 2017

One of the most important aspects of table management is ensuring the settings are laid correctly. As a server, the layout you’ll need to use will change depending on the type of silver service you’re using. But how do you know whether you’ll need to use formal or informal table settings for different occasions? Read on to discover the details about these two very different settings.

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A Complete Guide to Silver Service for Budding Professionals

Published on May 8, 2017

Silver service is a phrase commonly used within the hospitality and service industry.  It defines the very highest level of service and standards given to clients.  Typically seen in high end restaurants, hotels, yachts and domestic homes, silver service is a traditional form of service which is considered a much respected art form.

At Polo & Tweed we teach silver service to students from around the globe who are looking to advance their skills. We’ve created this basic guide to silver service for budding hospitality professionals to enjoy.

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The Rules of Silver Service Etiquette

Published on May 4, 2017

To comply with silver service guidelines a server must adhere to the correct etiquette. There are clear silver service etiquette guidelines procedures for every sub category of the art. This guide aims to teach you the basics of silver service etiquette.

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A Guide to Silver Service Settings

Published on April 24, 2017

Table setting, or table management is an important aspect of silver service.  Each table plan and layout will reflect a different service form, so it’s important that you’re clear on the silver service settings you need for each event or occasion. Our handy guide below breaks down each type of service and the related table settings.

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Qualifications of A Great Private Yacht Chef

Published on November 24, 2016

Because you can’t hire a new chef once you’re at sea…

Perhaps one of the most important elements of the service onboard a yacht is food.  The food served on board can be the difference between a great or an incredible experience.

It’s important to note that while there are similarities, a yacht chef is quite different from a private chef in your home. At Polo & Tweed we place professional chefs and yacht crew for a living, so we’ve put together this post to help you navigate the qualifications necessary for a great yacht chef. Here are the qualifications of a great yacht chef:

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10 Signs Your Household Staff Needs Training

Published on June 30, 2016

Is Your Domestic Staff Ready for Training?

A good household relies on the backbone and ‘spine’ that supports the bricks.  Without the spine of the house, the house will collapse, fall into ruin and disarray.  We are talking about the staff that work day in and day out to tirelessly maintain and care for your estate.

In life, when we want to protect the spine we look to stay fit, eat well and ensure that the exercise we do is regular to reduce the fat content and build our core.  Our core strength will ultimately protect the spine and make sure that into our 90s we are fit and healthy.  The same is true for a house.

If it is underused or not properly ‘exercised’ the house will begin to suffer.  Therefore it’s imperative that the team that works in the house are exercised correctly, and their skills and their approach is finely tuned as the years go by.

To keep your house healthy and get the best out of your staff you may want to consider domestic staff training. Here are the 10 signs that your household staff need training.

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What Makes A Great Yacht Stewardess

Published on June 16, 2016

“Look at that sea, girls–all silver and shadow and vision of things not seen. We couldn’t enjoy its loveliness any more if we had millions of dollars and ropes of diamonds.” 

L.M. Montgomery, Anne of Green Gables

What distinguishes the best yacht stewards and yacht stewardesses from the average yacht crew?

Whether you’re a family office, personal assistant, concierge, or yacht company, you want to hire the best possible steward or stewardess for your yacht. The most important part of finding the best possible staff for your yacht is knowing what to look for when recruiting. These are our top tips as to what makes a great member of the team.

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