Yacht Crew Training

A yacht or superyacht will be crewed by the very best.  The teamwork and crew must effortlessly blend together in order to assure the highest level of perfection is adhered to.  Regardless of the type of yacht, be it a motor yacht or sail yacht, the hierarchy and skills each crew member hold becomes a valued part of the team.

Our yacht training is the complete package.  We will work alongside the specific yacht and tailor the training we provide to ensure that it targets the area required.  From Silver Service through to yacht-specific housekeeping, to guest interaction and etiquette, our yacht trainers will ensure the crew standards are brought to impeccable levels.

Captains & Chief Steward

If you have existing crew but need to focus on specific areas of improvement, our training programmes can help.  Our trainers are able to work in-situ and we can fly the trainer to your yacht. Training is most effective in-situ where trainers can work with the crew in the environment in which they work on a day to day basis.  

All training dates will suit your timeline and port itinerary.  Alongside specific skill development we can target group and crew teamwork, encouraging leadership and initiative. For more information, submit and inquiry form and one of our professionals will get in touch with you.

Enquire About Training

Professional Crew

In a competitive market every crew member needs to make sure their CV and physical skills are of the very highest level. As recruiters we have thousands of candidates on our books and for competitive placements it can be difficult to stand out from the rest.

If you’re just starting your career in the yachting industry, pursuing professional training and an official certificate can provide the boost you need for your career. Experienced crew know that continuing education is a vital progression in their career. By keeping up to date with new techniques and revisiting the traditional approaches, your chances of attaining higher level positions increases considerably.

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Types of Yacht Training Courses

We offer group house manager  or private one-to-one classes. We are always happy to advise and discuss what might be the best approach for you, as each client is different.  If you have more questions please get in touch.

Group Silver Service/Housekeeper/Yacht Management Training Classes

Next Silver Service Group Class: October 6/7/8th 2017  – Register Here – LIMITED SPACES!

Next Yacht Management Group Class: October 9/10th 2017  – Register Here – LIMITED SPACES!

Next Housekeeper Group Class: November 17/18/19th 2017  – Register Here – LIMITED SPACES!

Group classes are held in London or Reading (home county to Downtown Abbey) and run from approx 9:00-6:30. During the group classes your members of staff will be joined with a small group of like-minded students (no class is bigger than 8-10 students, but often much smaller).

Group classes provide an open and engaging environment to learn. Videos, digital handbooks, and highly involved trainers encourage the student to participate in every detail of the training.  At the end of the training course our trainers invigilate an exam to assess each student’s skills, providing feedback and instruction before awarding them with a certificate of completion.

Private Yacht Management Training Classes

Private classes can be held anywhere, but are most typically conducted on board.  We feel that one-to-one training in-situation is the most effective way to teach yacht management because the student is able to learn in the same environment they will be working. Students are more comfortable to ask questions and receive feedback when they are in their own environment which makes the training process much more personalised and effective.  We do however understand that due to discretion and other staff in the crew, it might be more suitable for you to use our own training venue for your private training.

Our in-situ training courses are very flexible, allowing you to mix and match training modules best suited for your staff. This tailored approach also saves time. It’s an excellent an option for clients who have limited time and wish their staff to attend specific dates for the training.

In-situ training is an entirely bespoke option and we can send a trainer to you wherever you may be. Our trainers travel around the world, to your yacht – wherever the training needs to take place we can perform it.

Our Yacht Manager Trainers

Our yacht management trainers are experienced Butlers, Estate and House Managers with specific backgrounds in working at sea.  They have been working in the industry for many years, and have an intimate knowledge with every type of service and scenario you may find yourself in.

Many of our students remark how enjoyable they find the stories and insights the trainers teach, giving first hand knowledge into the background of service both in a domestic and corporate environment.  Although the trainers are mainly male, we have a smaller selection of female trainers for Middle Eastern households or crews should it be required.

Yacht Management Training – Pricing

The cost for the two day group house management course is £600 (inclusive of VAT).

The cost for the three day group silver service course is £960 (inclusive of VAT).

The cost for the two day group housekeeping course is £960 (inclusive of VAT).

All course dates can be seen here.

Each course includes the handbook (digital), lunch, and certification.  At the end of the training and following your assessments (both practical and written), you will receive a Polo & Tweed certification.

For private one-to-one training we ask you to drop us a line so we can discuss your needs.

Yacht Training Modules

These are some examples of the core training models we offer. Our group training is regularly taught throughout each year.  You can join as many courses as you feel suited to your needs and requirements.

Silver Service & Table Management Modules

  • Table Management
  • Silver Service
  • Butler Service
  • Russian Service
  • American Service
  • Buffet Service
  • Tray Service
  • English Service
  • French Service
  • Yacht Service
  • Party/Event Service
  • Wine Service
  • Champagne Service
  • Wine Pairing
  • Tea & Coffee Service
  • Afternoon Tea & Coffee Service (High Tea)
  • Service Etiquette and Address
  • Arrival & Departure Etiquette
  • Problem solving
  • Teamwork
  • Hors D’oeuvre
  • Glass Polishing
  • Silver Polishing
  • Napkin Folding
  • Cigar Service & Preparation
  • Hygiene – Food and Personal
  • Body Language
  • Ambience
  • First Impressions
  • Finishing Touches

Housekeeping Training Modules

  • Housekeeping Areas: Living Room
  • Housekeeping Areas: Bedroom
  • Housekeeping Areas: Bathroom
  • Housekeeping Areas: Drawing Room
  • Housekeeping Areas: Dining Room
  • Housekeeping Areas: Kitchen
  • Housekeeping Tools
  • Housekeeping Techniques
  • Special surface care: Marble
  • Special surface care: Crystal
  • Special surface care: Brass
  • Special surface care: Wood
  • Special surface care: Silver
  • Special surface care: Glass
  • Special surface care: Enamel
  • Special surface care: Chrome
  • Special surface care: Technology
  • Special stain care: Blood
  • Special stain care: Coffee
  • Special stain care: Red Wine
  • Care of Fine Art
  • Care of Antiques
  • Finishing touches
  • Flower Arranging
  • Turndown Service
  • Laundry
  • Care of fine garments – Silk
  • Care of fine garments – Wool
  • Care of fine garments – Lace
  • Ironing
  • Folding
  • Pressing
  • Steaming
  • Mending of Clothes
  • Shoe Polishing
  • Shoe Care, Maintenance and Storage
  • Handbag Care, Maintenance and Storage
  • Valet
  • Wardrobe Management
  • Packing and unpacking
  • Window Care
  • Pet Care
  • Dry Cleaning

Yacht Management Training Modules

  • Private Yacht Hierarchy
  • Staff Management
  • Time Management
  • Teamwork
  • Routines & Schedules
  • Interviewing New Staff
  • Creating an Employer’s Handbook
  • Budgets
  • Inventory
  • Purchasing
  • Yacht Security
  • Fire Awareness
  • Health and Safety Awareness
  • Dealing with Contractors
  • Problem Solving
  • Arrival & Departure Etiquette
  • Party & Events: Organisation & Planning
  • Body Language
  • Ambience
  • Etiquette
  • First Impressions
  • Shooting Etiquette
  • Finishing Touches

Yacht Management Course Dates

October 9/10thLIMITED SPACES – Register Here

November – 13/14 – LIMITED SPACES – Register Here

December – No Training

January 2018 – 29/30th – SPACES – Register Here

 

Housekeeping Course Dates

November 17/18/19th 2017 – LIMITED SPACES  Register Here

December – No Training

January 2018 – 26/27/28th – Fully Booked

February 2018 23/24/25th – SPACES – Register Here

 

Silver Service Course Dates

October 6/7/8thLIMITED SPACES – Register Here

November – 10/11/12 – LIMITED SPACES – Register Here

December – No Training

January 2018 – 26/27/28th – SPACES – Register Here

 

 

Yacht Management Training Enquiry

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