Etiquette Training Course

Why is Etiquette training important?

The art of etiquette is: the customary code of polite behaviour in society or among members of a particular profession or group. Each culture, company and institution has a different etiquette and specific approach.

This includes international cultures wanting to learn British etiquette, men and women wishing to learn how to behave in ‘polite’ society, ladies and gentlemen etiquette training, ways to eat during formal dinners, and how to behave at shoots. Etiquette training even includes simple lessons such as telephone or conversational etiquette – etiquette plays a vital role in all parts of modern society, business and work.

Our trainers work with you or your staff to teach all aspects of etiquette and social interactions, and we can tailor the training completely to meet your specific needs. From business to personal etiquette, child and teenager through adult, from international to British – we can help establish and inspire new ways of approaching etiquette.

Benefits of Etiquette Training

    Learn both Traditional and Modern Approaches

    Ensure that you are Culturally Sensitive and Appropriate

    Private Training Offers you Complete Flexibility

    Offering In-Person or Online Training to Suit your Specific Needs

Call or fill out our contact form to learn more

Etiquette Enquiry

  • Is this for yourself or a member of staff? Feel free to specify what type of training you're looking for.

Training Options

Online E-Learning Etiquette Training

Online E-Learning Training is revolutionising the domestic training world.  You can now learn from the comfort of your own home, and take your own time to complete our fully comprehensive online training.

You will learn all aspects to do with the personal, social, business and dining etiquette – to ensure you always behave correctly in polite society!  With personalised feedback from our trainers during the assignment grading stage, you can pick the specific Etiquette course to suit your needs.

The most cost-effective way to learn with Polo & Tweed

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In Person Etiquette Classes

We offer highly comprehensive training in person, as private training solutions.  We work with clients individually to provide private training in all aspects of Etiquette.

Private training is a fun, interactive way to learn the skills required for the highest level of Etiquette. With our skilled trainer guiding you through each module, you absorb a high standard of detail, and have lots of fun!

Private training is entirely created around your own needs and requirements and is a fully adjusted, bespoke option.

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Questions? Call Us Now: 0203 858 0233

What are our students saying about our etiquette training?

  • Anouk I am constantly eager to learn, challenge myself and understand everything in order to reach that goal. Michael the trainer is a very thorough individual, who makes sure you will leave feeling that you understand everything. He is a very patient teacher. A massive thank you, I could not be on the path to success without Polo & Tweed.
  • Amadeus I took the course to improve my skills and increase my job prospects. I would certainly recommend this course. There was a vast selection of topics covered. The trainer was exceptional, with his inside knowledge of the industry shared during the training.
  • Talita It was easy to book the course, Lucy was very helpful. I wanted to improve my skills and find a job on land. I would strongly recommend this training to a friend.
  • Katherine The course is a really great format, having interactive elements mixed with videos and practical sessions, the trainers knowledge was utterly brilliant, both incredibly knowledgeable, with very helpful feedback. Brilliant communication and very encouraging when you struggle. I can’t believe how much I’ve learnt from such experienced trainers. It’s been utterly brilliant.

About Our Etiquette Training

Our Etiquette Training has a unique setup. Our clients enroll for three main reasons:

Personalised Training – Our trainers are highly-skilled industry professionals and the best in their field. They are able to quickly assess which areas of training your staff require in order to reach the level of compliance you seek.

Protect Yourself – By ensuring you are conducting yourself in the correct manner, you can ensure that you never insult or harm any business or personal interactions.

Short & Efficient Solutions – We understand that time is precious.  Our training can be fully adapted to fit within your specific timeline and schedule.

We have provided numerous etiquette training days. We know how to adjust the training to fit your specific needs.

About Our Trainers

We have strict requirements for our trainers because we want the absolute best for our students. Perfection is embedded in our training programs – it is a core value for our students and thus must be a core value for our trainers. If you have special skill requests for your training, let us know and we’ll pair you with the best trainer for your needs.

Alexandra Parker-Larkin – Head Trainer

Alex has over 20 years of experience in working onboard Super Yachts and the luxury domestic service industry.  She has personally worked with VIP clients, HNW properties and luxury interiors. She teaches Housekeeping, House Management, Silver Service, Etiquette and all our training with passion and integrity, and she thrives on seeing her students develop and grow.

Sam Bigwood

Sam is one of Polo & Tweed’s most sought after trainers. From a British Royal background, Sam’s career has led him to be one of the highest calibre Butler trainers. He is youthful and modern and understands what 5* luxury service is. Sam has a lovely personality and a cheery outlook, he is upbeat and enjoys bringing fun to his teaching. Sam teaches our group, private and online training.

Peter Lowell

Peter is a highly sought-after British Butler, who has worked in training Chauffeurs through to Silver Service. His eye for detail, his inspiring personality and his ability to inspire his students always shines. He has worked around the world and understands the different needs and etiquette of the different cultures. Peter is a wonderful trainer who our students love. He teachers our group, private and online training.

Hugh Mackie

Hugh is considered a traditional British Butler. Having worked extensively for HNW, Royalty and celebrities throughout his career, Hugh understands what it takes to get the job done. He is effortlessly polite and well-presented and kind, with a brilliant energy and spirit. Hugh is a member of the Guild of Toastmasters.  He is discerning and cheerful.  He teaches our group, private and online training

Etiquette Modules

Our training covers the History of Etiquette, Personal & Social Etiquette, Business Etiquette and Dining Etiquette from A-Z. For a full list of modules and an explanation of each, download our training modules.

Polo & Tweed Etiquette Training Modules